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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 79

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V
Vishwas Prabhu
from Pathanamthitta, Kerala
Jan 28, 2019
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On 23rd January 2019, I transferred ₹14, 100 from my Corporation Bank account to an SBI account through Paytm UPI (UPI ref ID[protected]. The money was credited to the receiver's account but got reversed immediately. But the same is not credited to my account. Paytm says, transaction is successful. Resolve with your bank. My bank says, we are not responsible for transfer through paytm. UPI customer care number is always busy. Twitter handles o[censored]PI and NPCI taking ages to respond. Who am I supposed to ask now?
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    srafique89
    from Mumbai, Maharashtra
    Jan 28, 2019
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    Address: Mumbai City, Maharashtra

    Respected Sir/Madam
    For last few months I am trying to update my adhaar in my sbi bank account and also submitted npci form twice to get subsidy in my account but the subsidy is not transferring in my sbi account
    Details of my account
    Sbi bank
    Account no. [protected]
    Ifsc code. SBIN0040243
    Branch name. Matunga
    Adhaar no.[protected]
    Kindly resolve the issue or at least let me know the reason for not updating
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      D
      devraj9090
      from Hyderabad, Telangana
      Jan 28, 2019
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      Address: Anantapur, Andhra Pradesh, 515201

      I am having lpg connection with indane gas with lpgid:[protected], currently my subsidy is linking to bank of baroda with account no: [protected], since i am not using this account past 5 years its went to negative balance. So my subsidy amount is crediting in this bank, so i am unable to get my subsidy amount, so i want to link my sunsidy for hdfc bank with account no:[protected]. I submitted form 2 in hdfc bank even though link is not happen to my hdfc account.

      Please help me on linking the subsidy for my hdfc account
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        R
        Rawhse
        from Neral, Maharashtra
        Jan 28, 2019
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        Address: 411021

        You are appointed by government and thats the resason you people take it easy. I am raising a police complaint against you regarding fraud and non existing customer care and office employees. If you see this call me on [protected] and know the rest. Also you dont solve a problem and it remains pending for one week. We the consumers face problems not you who are sitting there and relaxing in office hours and filling your money with the tax we pay.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          D
          dwijendra Nath Deka
          from Guwahati, Assam
          Jan 26, 2019
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          Contacted by a man called arjun purohit via email [protected]@npci.com

          As

          From:
          "arjun purohit"
          To:
          [protected]@yahoo.com

          Dear customer,
          This is to be here by informed that your demand draft 35, 78, 690.00+8, 02, 000.00 is received for transaction but your letter of credit is not issued, kindly submit 2% charge for letter of credit immediately before due date. Your due date is[protected]. It will take 10 working days to complete your process.
          Thanks& regards
          Arjun purohit.

          Kindly verify if the said gentleman is genuine.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            H
            Hiren n kanani
            from Bardoli, Gujarat
            Jan 26, 2019
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            My a/c no : [protected]
            Mobile num : [protected]
            Aadhar no:[protected]

            I send money 5000 rupee to other sbi account no :[protected] (Which was wrong) through google pay on 9 december 2018.

            Upi transaction id :[protected]

            Google transaction id : cicagkcihar1yg

            Transaction shown as successful money deduct from my account but recipient account number is wrong and also not found this account in sbi.

            Please, refund my money to my account.
            +1 photos
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              P
              Pratikshelke12
              from Mumbai, Maharashtra
              Jan 25, 2019
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              Address: 400708

              Hello, my name is pratik shelke i have linked my aadhar card with my bank account but itis not updated/linked on npci server soooo i request uh to solve this problem or mail my branch to resolve this problem as my scholarship is being processed and its been stop due to this issue
              My bankn name is:- state bank of india
              Account no:- [protected]
              Branch name:- rabale ttc
              Ifsc code:- sbin0003375
              Aadhar card no:[protected]
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                S
                SASANTOSH
                from Agra, Uttar Pradesh
                Jan 25, 2019
                Resolved
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                Resolved

                Address: Agra, Uttar Pradesh, 282010

                Please active my aadhar[protected] in npci mapping sir i have submitted dbt form in canara bank saket agra for account number[protected] ifsc code cnrb0002610 & my previous dbt account of sbi has been closed by me but in npci mapping show inactive so my gas subsidy transaction failed please update in npci mapping &please activate my aadha in npci mapping on aadhar portal
                Jan 25, 2019
                Complaint marked as Resolved 
                PHONE NUMBER 9457003023 EMAIL [email protected]
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Jan 28, 2019
                Updated by SASANTOSH
                i have submitted consent form submitted in canarta bank please give direction to bank for updating npci mapping i[censored] r able to update my npci mapper please update ma npci bank mapper

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                  A
                  Andal T R
                  from Manthani, Telangana
                  Jan 25, 2019
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                  Address: 625006

                  My Indane Consumer No. is [protected]. I have not received subsidy for the refill taken in April 2018 due to inactive Aadhaar as informed by my distributor. I don't know how my Aadhaar details became inactive in your map. My Aadhaar details already seeded with my Savings Bank accounts No. 506797 with Union Bank of India, Tirupparankundram Branch, Madurai and LPG which can be verified from my profile of Indane website. I have received subsidy up till 2017. As per advice given to me by Indane Consumer helpline, I have requested my banker's to seed my Aadhaar details and my bankers seeded my Aadhaar details again in January 2019. Uptil date, I have not received the Subsidy for the refill taken in April 2018. I request you to please update my Aadhaar details and release the Subsidy. Thanks Andal T R Mobile No [protected]
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    M
                    MD KAMIL ANSEL
                    from Muzaffarpur, Bihar
                    Jan 25, 2019
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                    Address: Dhanbad, Jharkhand, 828105

                    My Name is Mr. Abbas Mia refilling my HP Gas cylinder from M/s. Vinay HP Gas Agency, Consumer no.-603079
                    Was receiving my Gas subsidy in my SBI Account DHANBAD Home brach, but From OCT 2016 I am not receiving any subsidy in my account .After that I went to my gas distributor office to seed about what is the problem, he advice me to go bank where my account is active to get subsidy and linke the adhaar card so, I went my bank branch from there sbi bank officer verified that my adhaar is already linked as I attached the file.
                    Sbi officer suggest me to mail u for further information and resolution plz help and if any issue is from ur site plz resolve it.
                    Some details are below for your convenience:-

                    ADHAAR NO –[protected]
                    Bank- SBI (Dhanbad)
                    A/c no-[protected]
                    +1 photos
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                      S
                      Sahadat183
                      from Ranaghat, West Bengal
                      Jan 25, 2019
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                      Address: 731237

                      UPI reverse was done by the state bank of India bt money not credited to my airtel payment bank.. My reverse UPI I'd is UPI/reverse/[protected] and bank account number is [protected] and ifsc code is SBIN0015448.. My airtel payment bank account is [protected]...i did call the customer care of sbi bt they don't want to respond and they told me to contact with airtel payment bank customer care.. Please help me sir to credit my money
                      +1 photos
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                        V
                        v.ponraj
                        from Madurai, Tamil Nadu
                        Jan 27, 2019
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                        Address: 625011
                        Website: [email protected]

                        Dear sir,
                        I link my aadhaar number to all my bank accounts but i check status of bank account link to aadhaar in uidai website it shows your request cannot be processed This message shows since last one month. So please resolve my problem as soon as possible. Below i wrote my aadhaar number.[protected]. Bank of India A/c No. [protected].
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Jan 27, 2019
                        Updated by v.ponraj
                        Respected Sir,
                        My adhar number has been linked with bank account but not showing at NPCI server .Due to which my LPG subside for 1and half years is pending.
                        The proofs of aadhar card, passbook of bank account and linking with bank(authorized by bank) is in photos.
                        Sir please take action immediately.
                        Name- V.Ponraj
                        A/C no.-[protected]( Bank of India) IFSC Code: BKID0008239, MICR Code:[protected]
                        adhar no.[protected]

                        Mobile no:[[protected], [protected]
                        Email id: [protected]@gmail.com

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                          A
                          anshambade
                          from Vasai-Virar, Maharashtra
                          Jan 24, 2019
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                          I have linked my aadhar number with my bank account but it is still not updated on NPCI. I need it to be done immediately as my scholarship is kept on hold because my aadhar number is not showing any bank details. I contacted my bank and they said that they have done everything from their side and they have linked my aadhar. Please help me for the same - Account Number[protected], IFSC code - CNRB0003124, Aadhar number[protected]
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            A
                            acpande
                            from Pune, Maharashtra
                            Jan 24, 2019
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                            Address: Gondia, Maharashtra, 441902

                            I have submitted the aadhaar linking form to my bank, and they had done it too.
                            But in NPCI server there is no reflection of the aadhaar linkage to the bank account.I am linking the image of the statement from the bank that i have got as a proof of aadhaar linkage to my bank account.Howerver i have two bank account and both are having the BHIM UPI service enabled on them but still i haven't able to see the linkage status by npci on the uidai portal. an technical error is displayed each time since i have trying this from past two years and each time i have asked the bank employees to check the linkage status and each time my account is linked but in npci it is not reflecting the same thing As this is serious issue for, me to avail scholarship from government please look after it.
                            +1 photos
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Jan 24, 2019
                            Updated by acpande
                            I have submitted the aadhaar linking form to my bank, and they had done it too.
                            But in NPCI server there is no reflection of the aadhaar linkage to the bank account.I am linking the image of the statement from the bank that i have got as a proof of aadhaar linkage to my bank account.Howerver i have two bank account and both are having the BHIM UPI service enabled on them but still i haven't able to see the linkage status by npci on the uidai portal. an technical error is displayed each time since i have trying this from past two years and each time i have asked the bank employees to check the linkage status and each time my account is linked but in npci it is not reflecting the same thing As this is serious issue for, me to avail scholarship from government please look after it.the detailes about aadhar no and bank account number are given below.also attaching the i, age of receipt from bank.

                            aadhaar no. :[protected]
                            ac no. :- [protected]
                            bank :- bank of india, amgaon branch, 441902

                            my aa

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                              debudude16
                              from Bengaluru, Karnataka
                              Jan 24, 2019
                              Resolved
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                              Resolved

                              Address: Balasore, Odisha, 756032
                              Website: SBI BHIM UPI APPLICATION

                              Hi team,

                              I have done the below transaction from my sbi bhim upi to my icici bank account and the upi id used for transfer is [protected]@icici.

                              The transaction was done on 7th of january 2019 and till now the amount didn't credited into my account. Same amount was deducted from my sbi account.

                              Can you please confirm why it was not credited to my icici bank account.

                              Below is my account details :

                              Icici:[protected]

                              Ifsc: icic0000816

                              Kindly confirm me asap.

                              It's been 17 days i am facing with this problem.

                              Account from which it was transferred.

                              Account no. [protected]

                              Bank: sbi

                              Customer reference no.[protected]Transaction number)

                              Amount : 46745

                              Time of transaction : 7th jan - 9am

                              Upi id : [protected]@sbi

                              Regards,
                              Debasish pradhan
                              [protected]
                              +3 photos
                              Jan 25, 2019
                              Complaint marked as Resolved 
                              It's a fraud site and they took 35998 from my account.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Jan 24, 2019
                              Updated by debudude16
                              Attached is the bank statement.

                              Whether you get money refunded or not
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                                S
                                Spveeranki
                                from Chennai, Tamil Nadu
                                Jan 24, 2019
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                                Dear sir/madam,
                                I have given my aadhar card in sbi to link with my back account. I have to for one of the govt. Scheme where i will get money every month. But in their website it is showing "please visit your bank to seed your aadhar with npci".
                                I went to back, they are saying aadhar is seed with bank account and they don't know what is npci.
                                So, i kindly request you seed my aadhar with npci as soon as possible.

                                The follows are the details
                                A/c no:[protected]
                                Aadhar no:[protected]

                                Thank you
                                +1 photos
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Feb 04, 2019
                                Updated by Spveeranki
                                Any update
                                Apr 01, 2019
                                Updated by Spveeranki
                                Dear sir,
                                i have submitted this compliant 2 months back. Are you willing to resolve the issue or not?
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                                  R
                                  Ruby Rakesh
                                  from Sirur, Maharashtra
                                  Jan 24, 2019
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                                  Address: Gaya, Bihar, 823003

                                  Dear sir
                                  This is my humble request to you for activating my aadhar number into my account for credit of droughts and diesel subsidy into my bank account.
                                  Sir i have already applied for drought subsidy and diesel subsidy on agriculture portal, copy attached, but it is showing that subsidy is not being credited because of non linking of aadhar with account but bank is saying that it is rejected by npci and the reasons in details is not mentioned, the copy given by bank is attached.

                                  Sir i am a 68 years old farmer and it is not possible to me to visit the bank branch on daily basis. Sir please resolve the issue of linking my aadhar with my bank account so that i will get that direct benefit transfer facility. The details of my bank account my aadhar number and request for dbt is as under

                                  Dbt draught registration number :
                                  [protected]
                                  Application number[protected]agr
                                  Date 30th october 2018
                                  Bank account number[protected]
                                  Bank name bank of baroda
                                  Branch name alipur branch, gaya bihar
                                  Aadhaar number[protected]
                                  Mobile number[protected]

                                  Diesel subsidy registration number
                                  [protected]
                                  Application number[protected] dsl
                                  Date 24th september 2018

                                  Sir i have also attached the copy which is given by the bank that my aadhar is seeded into account but rejected by npci. Hence i am not getting direct benefit transfer of drought subsidy and diesel subsidy in to my account as mentioned above.

                                  I request you to please resolve the issues.

                                  Your faithfully
                                  Jitendra kumar singh
                                  Village madarpur post bijubigha district gaya bihar 823003
                                  Mobile no.[protected]
                                  +4 photos
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Hii team

                                  mera aadhar not availble show ho raha e jisse meri subsidy nhi aa rahi he
                                  kirpiya mera adhar update karne ki kripa kare

                                  name- ekta
                                  bank name- Allahabad bank
                                  account number -[protected]
                                  Bank IFSC Code: alla0213087
                                  Serial No: 59127386
                                  Bharat gas detelish
                                  Consumer Number: 99717422
                                  Consumer Name: Miss EKTA EKTA
                                  Kedar nath swain
                                  Ac no. [protected]
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                                    R
                                    Ruby Rakesh
                                    from Sirur, Maharashtra
                                    Jan 24, 2019
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                                    Address: Gaya, Bihar, 823003

                                    Dear sir
                                    This is my humble request to you regarding non receipt of subsidy for droughts and diesel into my bank account.
                                    Sir i have already applied for drought subsidy and diesel subsidy on your portal.
                                    Sir when i approached to my bank of baroda alipore branch, manpur gaya, they are saying that your account is linked with aadhaar number, that details i have attached, but no any subsidy is credited into your account.
                                    Sir i am a 68 years old farmer and it is not possible to me to visit the bank branch on daily basis but when i managed to enquire on your portal it is showing that some amount has been approved, but i don't know how it is not credited. Sir please resolve the issue and send the subsidy amount into my savings bank account with bank of baroda alipore branch the details i am furnishing below

                                    Dbt draught registration number :
                                    [protected]
                                    Application number[protected]agr
                                    Date 30th october 2018
                                    Bank account number[protected]
                                    Bank name bank of baroda
                                    Branch name alipur branch, gaya bihar
                                    Aadhaar number[protected]
                                    Mobile number[protected]

                                    Diesel subsidy registration number
                                    [protected]
                                    Application number[protected] dsl
                                    Date 24th september 2018

                                    Sir i have also attached the copy which is given by the bank that my account is aadhaar enabled and they are saying that this may be some issues from dbt agriculture division.

                                    I request you to please resolve the issues.

                                    Your faithfully
                                    Jitendra kumar singh
                                    Village madarpur post bijubigha district gaya bihar 823003
                                    Mobile no.[protected]
                                    +5 photos
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Consumer name: ERUKULLA PRABHAKAR
                                    AADHARNO.[protected]
                                    Bank ACC no.[protected]
                                    IFSC code: SBIN0RRSCGB
                                    17 DIGIT LPG ID:[protected]
                                    LPG CONSUMER NO.6360

                                    non receipt of subsidy due to non verification from npci - Comment #3333214 - Image #0
                                    I was money transfer on 12 jan 2019 via
                                    Google pay app using upi ammout is
                                    10000 but that transfer was failed Payment left from account but not recive to recover side bank was said to me transation id generation process
                                    completed then we could not help you all
                                    depend on google pay and upi

                                    💯

                                    Thank u
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                                      trueindianpiyush
                                      from Raipur, Chhattisgarh
                                      Jan 23, 2019
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                                      Address: Bagpat, Uttar Pradesh, 250611
                                      Website: GOOGLE PAY

                                      Sir
                                      I send money from my SBI account toPNB. My tranjaction failed but blance cut from my account and not Refund in my account yet.My UPI tranjaction ID IS[protected]
                                      i complaint my 3rd party app google pay but no solution.i wana help from you.sir plz say to give my blance from sbi.i am very helpless.abi customer care are not listion my complaint
                                      +4 photos
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Jan 26, 2019
                                      Updated by trueindianpiyush
                                      Sir I sent a fund by the UPI on the 20/01/2016 from the State Bank of India to punjab national bank date 20/01/2019. But the transactions failed and the money was cut from my account and not refund back in my account until yet 26/01/2016. i send money for medical .plz help me my UPI tranjaction id is[protected]
                                      plz help me sir i send u my screen shoot

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                                        A
                                        Aifaj Ali
                                        from Pune, Maharashtra
                                        Jan 23, 2019
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                                        Address: Gondia, Maharashtra, 441601
                                        Website: National payment Corporation of India

                                        Gas subsidy

                                        Sir,

                                        I am syam having aadhar card no. [protected] it is to inform you that my subsidy from hp gas service is not being credited in my account for the last 8 months. On this when i enquired to my distributor then he told me that your card is not linked to the npci and therefore subsidy has stopped. So you are reqested to link my aadhar with npci at an earliest.

                                        Name: rahim bi liyakat alli
                                        Mob / no: [protected]
                                        Id: [protected]@gmail.com

                                        A / c no:[protected]
                                        Aadhar[protected]
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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