National Payments Corporation of India [NPCI]
National Payments Corporation of India
Customer satisfaction rating: 9%
Submit a Complaint
3964
COMPLAINTS
ADVERTISEMENT

National Payments Corporation of India [NPCI] Customer Care

TwitterLinkedIn
Address
C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2508
down
943

Fax:
Fax:
+91 22 2657 1001  
+91 44 2815 2815  
+91 22 4050 8650  

Additional info
Offices

Chennai Office
National Payments Corporation of India
8th Level, VBC Solitaire, 47 & 49 Bazullah Road, T. Nagar, Chennai - 600 017

Goregaon Office (Mumbai)
National Payments Corporation of India
13th Floor, R- Tech 2, South Side, Nirlon Knowledge Park, Off Western Express Highway, Goregaon(E), Mumbai-400063

Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
9%
Complaints
3964
Pending
0
Resolved
351
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

National Payments Corporation of India [NPCI] Complaints & Reviews

Sort by:
I had applied with the bank to link aadhar with the NPCI mapper.I was told by the bank that your aadhar is linked to the bank...
Helpful
Share
Sir I have transaction bhim upi and my transaction success 10000/- and deducted amount for my account but amount not credited...
Helpful +1
Share
I have received a message. in that message tells Rs.4, 032 will be debited. why is this message....
Helpful
Share
Report
Copy

Was trying to add fund in upstox through gpay and I wrongly selected unauthorized bank saraswat which was not linked with upstox that time. Amount of rs 11252. I have escalated this issue all three parties which is involved in this transactions but yet no reply. Also gpay escalated this issue to npci on behalf of me but yet no reply from npci.
Jun 12, 2021

Complaint Status

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Greeting
    myself pooja, have a saving account with central bank of india where i was made a transactions using gpay...
    Helpful +1
    Share
    Report
    Copy

    I am hpcl gas dealer, my lpg gas consumer pay online payment

    utr no. Cms[protected] dt. 01.05.2021
    utr no.Cms[protected] dt. 07.05.2021
    utr no. Cms[protected] dt. 15.05.2021
    utr no. Cms[protected] dt. 21.05.2021
    utr no. Cms[protected] dt. 31.05.2021

    please help me, sir
    mobile no. [protected]
    Jun 11, 2021

    Complaint Status

    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Add a comment
    Helpful +1
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Report
      Copy

      Respected Sir, I am sanjay panchal please check the transaction details done via DMT IMPS/[protected] debited from Zunity1 digital private limited company (Debited account[protected] to wrong beneficiary Bank of India account [protected] on 14 may 2021. because the amount rs. 50000 is not settled in the beneficiary account till today. is this amount failed or reversed in the debited account. Please help me to provide information regarding transactions as early as possible.
      THANK YOU SIR
      Jun 11, 2021

      Complaint Status

      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Today at 10.am I was caught in a banking fraud through phone pay UPI Id. The spammer told me that he is from Indian Army and...
        Helpful
        Share
        Payment is credited to the wrong beneficiary upi id
        date -08/06/2021
        beneficiary upi id- [protected]@sbibr...
        Helpful
        Share
        There were multiple AEPS fraud transactions from my account.
        INR 75000 was debited from my AXIS bank account on 30...
        Helpful
        Share
        Report
        Copy

        I got a mail from Salorix a fake legal notice and got a call from Advocate Kuldeep Yadav threatened me to pay the amount of ₹7510 to get NOC from the case.I got panic and paid the same amount through phone pay and they told me that they will be refunding the same amount later in next project.

        After making the payment, I got a call from Advocate stating that you need to pay 20500 for further cancellation of agreement.I had all the call recordings and mail conversation.

        Kindly help me to refund the amount and let me know the bank account of fraudster

        Advocate Kuldeep Yadav:[protected]
        Sumith Roy:[protected]
        What's app chat:[protected]
        Phone pay:[protected]@airtel
        Jun 08, 2021

        Complaint Status

        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          Report
          Copy

          A fraud with UPI id cfmer.[protected]@ icici had taken Rs 11, 300 via UPI transaction id[protected] under name of Modway India for furniture delivery on dated[protected].

          Kindly arrange reversal of said amount or please provide the account holder details and contact details so that a FIR can be registered for this person.

          I have mailed to ICICI bank also but no revert from them in last one month.

          If any further details required, pls revert on below contact details:
          Jitendra Verma
          Mobile- [protected]
          Contact Mail Id - [protected]@yahoo.co.in
          Jun 08, 2021

          Complaint Status

          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Add a comment
          Helpful +1
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            1 lakh fraud transaction done from my Citibank account and union bank account with paytm payments bank and Google pay. br...
            Helpful
            Share
            Someone with all details about me informed that my profile has been shortlisted in naukri.com. They were carrying all details...
            Helpful
            Share
            I have transfered Rs.20000 and Rs.5000 through phonepe on 28.05.2021 to wrong account number of ICICI bank.
            Debited...
            Helpful
            Share
            To the respected receiver of this mail,

            I very greatful to ministry that in India we have such online payment...
            Helpful
            Share
            Sir I want to inform you that some fraud transaction of large amount in my account number-[protected] Aparesh Mondal by 5fraudd...
            Helpful
            Share
            Report
            Copy

            Sir aaj mere pass [protected] number s call aaya or usne muje ak Tex msg kiya vaha pr ak link aaya or mene uski bato m aa kr link open krke phone pay s 10000 transfer kr diye jiski transection I'd T[protected] h uske Bad usi phone pay number [protected] s muje 10 rupaye receive huve jo ki usi k number the uske Bad usne again10000 k liye link bheja lekin mene dubara Pay nhi kiya sir uske AK or number [protected] bhi h jispe usne phone pay barcode bhi beja jisse m use or pay kr seku mene dubara nhi kiya
            Please SIR muje mere rupeye lotane m madad kr 🙏🙏
            Jun 03, 2021

            Complaint Status

            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              Sir. Date 2.6.21 ko time lagbhag 1:30 baje mere bsnl mobile no par is no [protected] se ak sms aya jisme mere no ko veryfication...
              Helpful +2
              Share
              ADVERTISEMENT