National Payments Corporation of India [NPCI] — tez app, recipient not received amount

Website:Tez

Tez app, my amount got deducted from icici bank, and the benificiary could not receive the amount... The status in the transaction history is showing me that it is waiting for bank, how and when could i expect the amount back to my account let me know the duration of issue resolve. I have also report to npci but i didn't get any response.
Upi i'd[protected]
[protected]
Was this information helpful?
No (0)
Yes (0)
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have used Google TEZ app for transaction of Rs 10000 On 10th oct 2017 for which UPI transaction ID is[protected], money was transferred from SBI to SBI and money instantly debited from my account but reciever didn't got it. Its been 5 days but google tells me that NPCI will solve it.
Help me.

My frnd send me 200 rs on tez app. it is showing as credited as in my tez app. account, but not showing as credited in my bank account, in the sender's account it is showing as debited.
Google txn I'd - CICAglCYg4uuCQ
UPI txn I'd[protected]
Pls solve it as soon as possible, it has been already 7days passed

The money was deducted from my account but did not reach to my friend to whom i was transferring. The transaction was failed but still no refunds in my account. I was using tez app to do it.

Google Transaction ID: CICAgIDokufFJw
UPI Transaction ID:[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Payments Corporation of India [NPCI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    4218
    Pending
    0
    Resolved
    363
    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all National Payments Corporation of India [NPCI] contact information