[Resolved]  National Payments Corporation of India [NPCI] — using tez app my account is debited and the beneficiary account is not credited and payment status is showing waiting for bank since 4 days

Address:Kolkata, West Bengal
Website:Tez

My account is debited and the beneficiary account is not credited and payment status is showing waiting for bank since 4 days. Please resolve the issue as soon as possible otherwise i will take strict actions against this app.
From: khusbu kanu ([protected]@okaxis)
Issuer bank: state bank of india

To: piyush kumar dimpu ([protected]@okaxis)

Google transaction id: cicagicogvzw
Upi transaction id:[protected]
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Oct 15, 2017
Complaint marked as Resolved 
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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My account is credited by Rs.600 on 10th Oct using Tez app having transaction ID UPI/[protected] but still the amount is not added in my bank balance. Please resolve it asap. Thank you!

My account is debited and the beneficiary account is not credited using tez app, payment status is showing waiting for bank since 4 days. Please resolve the issue as soon as possible.please call me sir [protected].transfer the money to my account sir
S.P. Murugesan's reply, Oct 12, 2017
Call me sir
Hi "Khusbu kanu" please can you tell me how your problem resolved, I am going through same situation but amount is bigger.
It will be great help.
Thank you.

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