Naukri.com Complaints & Reviews

I would like to thank Naukri.com for getting job very soon after choosing paid services for Resume Display, Resume Flash and Job Mail.In a time when there is tough competition in the job portal market i feel Naukri.com is better than other job portals and mainly better than its next rivals because it has the most recent job openings pertaining to all major industries.I was skeptical about the paid services however they really helped me get good responses.thanks again.

Naukri.com has become the leading name in job portals.I have been using naukri.com for 4 years now I took services from naukri.com and want to give special thanks to the efforts made by naukri team, for being customer centric both in term o[censored]nderstanding the customer requirements, as well as delivering the output.The Fast Forward services availed by me got me very good responses.They sent my resume to relevant consultancies and recruiters which helped me lead in the job market among others.Naukri.com does get you a naukri :)

Dear Sir,

I write this letter as a last resort to resolve this last pending issue with Naukri.com. They clearly mentioned on their website and verbally committed to be that their TAT for making a Visual resume is 10 days. However even 3 months after I paid them I have still not received a completed CV and when i asked for my money to be refunded they have taken more than a month however still not confirmed to me if they are refunding the same or not.

I had received a good job offer but they wanted an updated resume to be submitted for the same. This was the main reason why i decided to take the services of Naukri.com. I insisted that i wanted the resume to be made quickly and if possible to be delivered to me in 5 days. However they insisted that they would have to stick to their TAT of 10 days. However their team did not even start work on my Resume for more than 20 days. As a result i even lost the opportunity in hand and didn't get any services from Naukri.com. Advance money has been paid to them 3 months back. I would request you to assist me in getting my money back with the appropriate compensation for the opportunity loss and the interest for my money that they have used for this long.

Thanks and Regards

Haneet singh

Naukri.com has some really helpful services for job seekers.they help in making a resume and displaying your CV to prospect recruiters.they also send relevant jobs in your mail box and also on your mobile.I had availed their paid services and got very good responses from the jobmail service.I used to apply to jobs almost everyday and the also the service is extremely fruitful.

Naukri.com is the leader in job portals and provides excellent job opportunities matching to a job seekers profile.Even if a job seeker is very specific in finding jobs even then the responses are very good.They have also started a service in which they send jobs on your mobile twice a week by which you can easily apply for jobs through your mobile.I had availed their services for sending jobs on mobile and the response was very good hence i recommend all job seekers to avail naukri.com's paid services for a better future.

Dear Sir,
I have visited the Naukari.com office in Jaipur at crystal palm 22 go down Jaipur. On taking the paid services the lady Preeti Sharma promised me to offer 52 mails in 6 months contain 5 jobs matching to my preferred industry / location & package.
Since Jan-13 I have not received even one relevant job mail.
Now Preeti the concern lady at Jaipur is not picking up my phone nor I am getting any response from the corporate office.

Be aware of Cheaters naukri.com

I've opted for Resume Writing Services with FastForward options with Naukri.com and paid Rs.1000 extra. After couple of iterations of resume (with me updating the resume), there is no follow-up in spite of me writing emails to call me on a certain time and its been three days since they approached me. When I called the customer service and complained, there is no action from their side. I would like to request refund for the services availed. Thanks.

Hi,


On 22nd Feb 2013, I have paid for fastforward services of naukri.com which includes:
1) Jobmail services
2) Resume Flash
3) Resume display

I called customer care to know about the services, then and there he asked me to pay and I subscribed the services paying 2500 for 3 Months. Then I got a mail saying my services will be started in 4 working days. Now its 11th of March, almost 12 working days are gone(including weekends 18 days) and still the status is "under Processing" for two services "Resume Flash and Resume Display". Because of my previous complaint in 4th of march they have activate my one service "jobmail" but still two services are under process. Do I need to drop a complaint for each of the service without that these people will not going to start the services. After that I have called them several times and they always use to say 1 thing that is they will start it tomorrow. Is this the new way to cheat people and earn money. Naukri.com is considered to be a trustworthy and reliable site but I guess people are wrong and everybody should have rights to know about it. So that from next time nobody will avail for such kind of fake services.

With regards to naukri.com, it seems that all of the commitments with regards to Naukri's resume writing and fast-forward service were false as proven today. It's beyond the deadline and still naukri.com doesn't show any ownership and I have not had a single conversation regarding my CV, just false promises. When time is being committed, the calls are not made and the team lies and puts the blame on the customer.

The team goes on to say that I did not answer my phone and that it was not reachable which is incorrect. Moreover, they state an email was sent, which clearly was never sent.

The money paid was for premium services (Premium Resume Writing for Mid-Level Professionals (3 to 8 yrs), Resume Display - 6 Months, Resume Flash, Job Mail - 6 Months) and I was expecting multiple interactions over the last week to finalize my resume in 6 days post which the other services need to be activated, which has not happened. Shouldn't I have rather paid Rs.2000 lesser and got the basic service. Even so, the team being so incompetent and unprofessional, I do not have any expectations whatsoever.

Moreover, every official so far has been rude and unresponsive, including Mr. Manish Aggarwal who was so committal when selling. He said - 'in case of any issues, please call my cell' and I will get it resolved. He never answers his phone especially my cell. When I called from a different number, that is when he answers and makes an excuse and a false commitment with 0 action. Clearly, an avoidance technique. Ms. lekha from resume writing service calls me and sets up a time for the service. She gives me a missed call. I call back, and no one answers the board number. I log a complaint and Ms. lekha again makes a commitment to call me at a particular time, and still no call. This is definitely a false and pretentious business model heading towards corporate malpractices and consumer fraud.

Moreover, as per the link - http://www.consumercomplaints.in/complaints/naukricom-delhi-c427455.html - Naukri.com service is clearly in the market to cheat and commit fraud against customers.

Can the company prove it otherwise, and provide adequate compensation to me for delivering a lower level of service than paid for?

Regards,

Udbhav Gupta

I opted for naukri fast forward package and they took some 3k but they never gave any services and to my knowledge they never provided any services just a call from relationship manager and never received a call from her again.

Paid INR 10,000 Rupees ( March 2012) to Naukri for Resume and Flash Forwarding Services to get job.
1) Received resume from Naukri people with lots of mistakes and corrections.
2) No Interview calls from companies as I am an experienced person.
3) You will not get any updates from them once asked for it.

NOTE-

Dear All,

Please do not pay money to Naukri for any kind of Services as their services are fake- Specially Resume Flash Forwarding Service.
Honestly- if they are taking money from poor people- I am sure they will never be satisfied in their life.

I took Naukri Fast forward services in the month of Nov and was quite skeptical after seeing all the negative reviews however thank god they all proved wrong and i got very good responses after availing the services.The resume was sent to prestigious consultancies and i got good responses from the consultants and have landed a good job for myself.

Hi, I have opted for paid job placement service calld FastForward from Naukri in Aug 2012. It has been 4 months now, but so far I have not got any calls for interview even though they have worked on resume and 'ramped it' up.

When I pointed this out they come back saying job is not guaranteed. They don't even guarantee a call or an interview. As it is their free services are pathetic. Expecting that their paid...

Hi

I am extremely disappointed with the team of Naukri.com
I had availed two services offered by naukri.com of Resume Display and Resume Flash.

No-one from their team has gone through the pains of going through my original cv in detail.
I am getting any call from any recruiters for interview.

Please Dont lift the call from Naukri services Hyderabad.They will cheat you by saying that they will provide direct interviews within a week but they dont.They will charge Rs.4000 for that.They didnt even response after taking money.His name is Vikas in Hyderabad Branch He will call daily untill you pay the money and dont even response after that.They will show the mails of fake consultancies and fake companies.
So friends be aware of this naukri fast forward services.
Thank You.

Dear Sir,

im prasad, i have requested and tried to delete my account from naukri.com, but they are still sending alerts on my mail id.

i want to delete my account from naukri.com permanently. please find my account details as below.

chagantipati.[protected]@gmail.com

Thanks & Regards
Ch.Prasad

Head of naukri.com super fast services.
Ref: Your services against Code: 091210CS364487.
Here i gives you this last chance, to improve services within 15 days from today's date.
[ Here in before i listened your requests 3 times & awaited for a month].
Still form your side there is no any improvement.This gives pain me to share with you.
Still I am not getting relevant jobs with respect to my past exp & preferred job locations. Because of your behavior &
No positive response to complaints you compiled me to write over here. If you are not showing response to my complaint mentioned here. I will be forced by you for legal way to file suite against you for getting justice. For that purpose you will be sole responsible for indemnance, expenditure other losses incurred because of you. This is to be noted last.
[protected]@yahoo.co.in

I have made a payment of rs.5500/- For package of resume development and other services on 20th september 2012, and was promised to have the process completed in 7 working days. The first draft of the resume was sent (which was completely filled with errors)on 26th september, and after I reverted back, pointing out the errors. I DID not hear back from them till 12th october, in-spite of numerous emails and phone calls.

On 12th october, I get the 2nd draft, which is no different from the first draft, and none of the customer care executives responsible for the delivery were available on phone. ( I tried to reach mini / Sumitra / Prahshant on their personal numbers provided by vandana in customer care)

I seek a refund of the amount immediately

I have never submitted my details to Naukri.com nor have I called them. I don't know from where they have hacked my personal details. I have even set my spam filter (yahoo) not to receive emails from Naukri.com. Despite this since 1 year Naukri.com still keeps sending me messages. When I got the first call from Naukri.com some months back I told her that I do not want any contacts from this company. Yesterday an HR called me & asked me to go for interview rounds in a particular company. Since I have given my details to another Malad recruting agency I thought the HR is from the Malad agency. I was surprised when she asked me to join companies which are far away from my house. Since I had stated my first criteria of the company being in Malad or MIDC Andheri East. However, I told her about my physical condition & kept telling her that I do not wish to travel to Powai, Vikroli, Thane, Vashi several times, With the high experience & technical knowledge that I have I can easily get a job in Malad in a technical process. She started harrassing me & telling me to join companies in Powai & Thane sevearal times. Whence I wanted to end the conversation she suggested Sitel & told me that within 1/2 an hour an HR from Sitel will speak to me. Whenever I go for interviews or or my calls are barged I always get 5 out of 5 or 4.5 out of 5. The Sitel HR kept telling me that my voice is echoing, critisizing me & making me repeat pretending she can't hear. When the Naukri.com HR spoke to me again she heard me clearly. She tried to demotivate me & break my confidence specifying about my age & my voice. She spoke to me on [protected]. The Sitel HR spoke to me on 28516001. On google this phone # directs you to some weird website but not Sitel. Today she rang me up again & again suggested companies from Vashi, Vikroli & Powai. I again told her that I am not interested in travelling to those places. She kept on harrassing me. I even informed her that since I am getting a job in technical I am not interested in a non-technical job. She then gave the call to her senior. He again started persuading me to join a non-technical job & a company in Vikroli. He started harrassing me & arguing with me & trying his level best to demotivate me & break my confidence. In the midst of this conversation he revealed to me that the HR who I was speaking to was from Naukri.com He then hung up the call with a rude thank you for calling eventhough I never dialled their # even once. All my friends & I hate Naukri.com. However, somehow they get our data & send spam mail to us, click like from our FB accounts even though we hate them & ring us up & harrass us. I have all the conversations recorded in case it is required. Please help me out. Infact in June I wrote to Facebook about a few fradulent companies displaying on FB that I like their product or service whence I have never liked or utilized their services. Naukri.com was one of them. The FB team was good enough to resolve my issue immediately.

please be care full if you are taking fast forward service of naukri.com as my experience is very bad with it .I being paid rs. 800/-for resume display service for 3 months found that there is 0% use of this service and was completly unsatisfied with this service.After asking refund on toll freee no.[protected] ;they denied to refund money I paid.I am not worried for failure of their fast forward service but in such there should be provision from naukri.com to refund cuctomer's money which they are not doing.