Netmeds Complaints & Reviews

Netmeds order[protected]A3 (Story will repeat)
Thank You Netmeds for troubling Senior Citizen Customers.
What is your definition of slight delay? Other companies deliver order within 3 days. The THIRD part of order is still processing. The same thing happened with the second last order and with same tablets. It was delivered after many many days. The same story is likely to happen. You will simply copy paste reply stating...

PH number -[protected]
Ordered medecine on 15 dec
Delayed for 2 days
Then 2 more days
Now asking for 2 more days
No courier number provided
Constant lies by customer support.
Patient severely ill and had to be admitted due to this negligence.
Probably they gamble medicine and fool customers in the name of sorry for the delay...

I made a payment of 454.36 on NetMeds app on 5th December through GPay. I am attaching the screenshot for the successful payment. But NetMeds showed the order as declined but the amount was not refunded to my account....

On 10th December, I ordered medicines at Netmeds, after adding all the required medicines, I proceeded to online payment. I have been ordering from Netmeds for quite a while now, so, I trusted them with pre-paid orders. There is an option for Pay with Rewards (powered by Twid). So, I opted for it and entered my UPI VPA and proceeded. But, even after a successful payment and the amount being deducted from my account, the order was declined....

My Netmeds order id[protected]A are declined but My A/c X6328-debited by Rs1179.95 on 03Dec22 transfer to TWID REWARDS Ref No[protected]. My amount not refund. I can't receive my amount....

On 17th Nov, 2022, I had tried to place an order via Netmeds app and made payment through Phonepay app.But the order was not placed and money also got deducted from my account.I am checking with the Netmeds support team since past 15 days but they are unable to do anything.

I would request to initiate money refund back to my account as soon as possible.

Below are the details:
Transaction ID- T2211171459100016657521br...

My Name is C . BHARATH CHANDRAN. I orderd a Netmeds Product Order Id :[protected]WSO1 That is coming through Courier Ecom express..

The TRACKING ID is [protected]... There is no update Since the last 2 days.. It shows only Product "Not picked Up" as of Today.. 30 th November is the Delivery day. But i am not sure if it Deliver's on that Day... My Order was meant to be Delivered Tomorrow ... But the Order has not been...

I ordered medicines from the Netmeds app on 11 august 2022, od rupees 2604.38 for which the payment was made using payu twid pay app. The transaction was successful and the amount was debited from my account. But there was no confirmation of order placed from the Netmeds. In the Netmeds app there is a section of MY ORDERS, even there my order was not mentioned.
I tried to get in touch with the customer support team of Netmeds through...

I ordered few medicines for myself and my mother in law for Diabetes and BP a week back on 16 Nov 2022. But we havent received the order as of 23rd nov. When i check the status, it says as "In Transit" but the remarks column shows as "Un Delivered". Also the contact numbers of the Delivery person sent in the message is either "Not Reachable" or "Switched off". I followed up with NetMeds support team...

I have placed an order on netmeds on 15th NOV costing around 2454 which needs to be delivered by 19th November.
Today it is 21st Nov still i didn't receive my medicine and calling to customer care also no use. The status always is in transit which is not acceptable.
The location which the order is in Machilipatnam and from there my address location is 1hour travel. For that also it took 3 days for them and still it is not delivered.br...

Please update on the action taken for the complaints numbers listed below.
Complaint Number : [protected]. / [protected]

Order Id :[protected]ASO1
Order Date : 13th Nov 2022
Expected delivery date : 16th Nov 2022.

Despite of several follow-up the medicine are still not Delivered nor the refund is initiated.

This is really poor & pathetic service provided by Netmeds...

Order ID[protected]ASO1
Date of Order : 13th Nov 2022.
Committed delivery date : 16th Nov 2022
Complaint Number : [protected]. / [protected]

Till date despite of several follow-up with Netmed Call center & the Courier Partner (Qwik services) the Medicine courier has not been delivered nor they have cancelled the order. its just the new delivery date commitment every day.

I had a word...

Sub Order ID
[protected]WSO1 -wrong product have been delivered and oncontineous follow-up no response have been given to sort out the issue....

I had Emailed the company for return request of Medicine on[protected]
Courier Partner Collected the Medicine on[protected]
No refund Reflected in my account till today[protected]
Even after Several calls in customer care and Emails to Company only one reply Received that is "Your Refund Amount Will be Initiated and Reflect in your account with in 24 hours"
Request you to look in to the matter and do the needful...

Order ID
[protected]W i had specifically ordered for DIABETIC FRIENDLY product but received regular product. patient is heavy sugar stroke patient. refund my money taking back the wrong product....

I Have ordered PREPAID medicine nearly 18sept 2022 from Netmeds.com. But Netmeds did not deliver my order at my delivery address and I informed this to Netmeds. But Netmeds did not take any action for delivery my order. 1ST order id[protected]M and Sub Order ID-
[protected]MSO1 and then Netmeds reship this order with another order id NMS[protected]MRSSO1.
It has been over more than 50 days, every time currier...

Complaint against
NETMEDS
Online chemist
Mumbai

Order ID
NMS[protected]C

It is too bad on your part to cancel the order at your wish and whim, and now blaming on my shoulder lying that we have cancel the order which we have never done. Look at the following screenshot of the concerned order of 5 bottles of Dabur giloy tablets.
Now when we called, you are telling I will have...

Please cancel my order and refund my money back.

I ordered a product form Netmeds 1 month before After 1 month of order till now I did not get my product Please cancel my order and refund my money back.

Delivery Courier QWIK,
Tracking ID = pf[protected],
Order ID =[protected]W,
Sub Order ID =[protected]WSO1,
Order Placed = Oct 05 2022,
Customer Name = Duleshwar...

I have already shared my bank account details the amount was not credited in my account . As you say you initiated it on 10 oct 2022 but todays its 25 oct, 2022 and till the date i did not received the amount . As you know its A UPI transaction but it taking o much of time already so many days passed from your initiation but i didnt receive the amount and you check the statement as i shared and through the Email.
i have done several...

I have ordered a product on 21/09/22. Eventhough the amount as deducted from my account, the order has not been placed. I have been contacting the customer care teams from 25/09/22, even mailed a complaint at [protected]@netmeds.com, but there is no positive response from them. Its been one month thar I have been waiting for the refund. Please take the necessary actions regarding my complaint....