Netmeds Complaints & Reviews

I ordered 3 medicines on 11th august 9:41 PM and prepaid it via paytm wallet.I have a proof of money getting debited but that order ID[protected]M)is not reflecting in netmeds website.Insted order got placed with different ID[protected]M).I contacted customer care via mail and calls.They say that they haven’t received any payment for the order[protected]M from me.Seems like there is an issue with the software.Only response I got is to wait.I am waiting for my refund since 8days .Try not to play with customers.Kindly refund my money.

Bill jaldi banta nathi savare 8.30 na oder nu bill sanje 4 vage bane ema pan stock batave pan bill ma unshipped batave etle amare biji baju maal nu setting kevi hoy to kevi rite karvu agar e bill 1 vage pehla bani jay to ame biji baju setting kari shakiye mate jaldi banavo evi amari vinti che

They Send me wrong product for which I return the order and exchange it but it's been 15 days they are not giving me the exchange order nor they refunding me. When I asked for refund they said me to give it in my netmed wallet which I don't want because they don't have that product. I have to purchase from else where . And they refund me the amount to my wallet which is totally useless. I am paying 1800 for a medicine and 1800 I don't want in my wallet. They should change their policies or else quit . This is not a solution I had to suffer a lot for netmed.

Every time delivery boy has not delivering on time medicine.
Last month also i have ordered the medicine and after receiving the delivery message still Delivery boy take 3 days of time to delivered medicine.
And same for this month as well.
When i call to delivery boy they are keep saying will delivered tomorrow.
And when I says I will make complaint related to that he sayad registered complaint they will no do anything.

As i am your regular customer. So i am writing complaint.
And this might facing many customers.

Below is the details of delivery boy.
Thank you for ordering from Netmeds your Prepaid order # PF[protected] has been dispatched and will be delivered by Delivery Associate Tarun Paul [protected]. Your Delivery Confirmation Code is 1097xxx. Track your order on https://t.grab.in/?NLcJKs -Grab

Please take legal action related to this.
Other wise you will keep losing you loyal customers.
Thanks

[protected]ASO1 order I'd. Placed the order of actame face wash gel from Netmeds but team is not delivered the product not even refund the amount. No one is picking up the call

I have raised many compliants regarding the concern I have raised, i have contacted customer service many times and all the time they have disconnected my call since they don't have guts to face me, i have requested for a manager call back its nearly a month i am still awaiting for call from their manager, just getting auto generated emails for the mail i have sent but nothing have done yet. Even tagged netmeds founder no proper response from him

I have ordered medicine on 9th, august and order get declined but money deducted from my paytm wallet. I have trying to get my refund since 7 days but still no step is taken by the company towards my complaint. I have attached screenshot of my transaction of paytm wallet to reliance retail on 9th august along with transaction id .
Transaction id : [protected]
Name : piyush verma

I have received damaged product on August 13, 2022 against Order Id[protected]ASO1 . After raising my issue with their customer support service they issued ticket no. [protected] .
Whenever i contact them they say 'we have forwarded your issue to the concerned team'.
I'm still waiting from last 72hours for my refund against damaged product

As i have ordered one medicine namely gebaneuron nt. But due to their fraud they removed it from list after full payment. I have paid 2413 rs and through upi payment. But not it showing 2188 rs i have paid. They modified online details of the order. It is a big scam i have the bank statement and screenshot of the order as well. My login id on netmeds is [protected]@gmail.Com i have ordered the same on 10 aug screen shot of the bank statement and order id also attached. Please solve this

I have place an order on 29th July on Netmeds.com but still my order yet to be deliver. I'm very frustrated as these are medicine which is to be given to patient but they are careless and not giving me update regarding my order.

I have ordered two medicines but my order didn't get place my money successfully paid but order is still on cart I tried to contact customer support they just say we don't receive the money after sharing all screenshot completely customer don't even reply for long very bad service I will never use this fraud app again I want my money back my email - [protected]@gmail.com

My order ID is[protected]A. Order placed on 6th Aug 2022. Estimated delivery time between 7th to 10th Aug 2022. But if we are come to an medicines that would be delivered within 2 days. Although the delivery still showing in processing even after the last delivery date was 10th Aug and now it's 12th Aug
Still I have not received the medicine.
Spoke to various call center representative and each time the complaint ticket...

Order no[protected]WSO1 Accu check Active test strip 25
exp date July 2023 less than one year .mfg date 15 Oct 2021 old stock kindly replace with fresh or take it back this product my contact no [protected]
Ticket no generated your team Netmeds :[protected]
1 till date no action only assurance
2.already 5days gone
3. I want my money back not in wallet .
4. net med wants to use my money with out interest by supplying bad materiel which your team as accepted
Contact no [protected]

My account phone number is [protected], my name is sabarinath P,

I have tried ro place an order on netmeds after the payment the amount got deducted but the order is not placed the products are still left in the cart attaching the payment msg screenshots

My money deducted but order is showing as declined.please refund my money

Order place on 2nd Aug.
Was to be delivered on 4th Aug.
But till date I have not received the medicine.
Spoke to various call center representative and each time the complaint ticket was raised to set a priority delivery in 24 hrs.
Today almost 8 days have passed but still I have not received the medicine.
This is really an epic example of careless n pathetic service provided by Netmeds.
Nobody...

I mistakenly written wrong pincode of my address area but my whole address is right delivery boy call me started abusing me telling me illiterate and the way he was talked to me quite disrespectful I have decided from today onwards I will never bought anything from netmeds please take strict action against these people delivery boy phone number is [protected]

Hi Team,

I had ordered one item and I got a call from the delivery person on Sunday
31/ 07/ 2022 at around 7: 57 PM and no. is ([protected]). He asked me for an OPT no. and I shared that OPT and he told me one of our delivery person is going to deliver a product today. So I was waiting to deliver and one of the delivery person called and his no. and he told me you have to wait. I am coming, so I was waiting and waiting....

Hello, my Name is Arjun Agrawal, i placed a order on netmeds on 8 August 2022 using fampay, the money was deducted but the order is not showing, i think it's not placed, pls help .. thank you

Order Number:[protected]M
Name: Muskan Garg
Phone number: [protected]
First of all, I did not received my order after 10 days of placing it, and then I had to cancel it by force and I still haven’t received my refund even after 10 days of cancelling it . I had paid for the order by Net Banking.
Such an unprofessional behaviour by you guys.I WANT MY FREAKIN MONEY BACK!