Netmeds Complaints & Reviews

I have order two strips of medicine from NETMEDS..My money was also deducted from my account and it's transfer to NETMEDS...but in NETMEDS order tabs no history of order is showing...please resolve this issue otherwise return my money

I have completed my payment through gpay but it's showing nothing in my order section

ORDER DETAILS
Customer Name:Rajarajan P I
Order ID:[protected]A
Order Placed:Aug 17, 2022 10:23 PM
Delivery:August 21 - 22.

COMPLAINT BOOKED AND THE REPLY RECEIVED IS :
The consignment booked at Trichy and it is roaming up to vijayawada.
Tracking details enclosed. There is no action to deroute and deliver at pondicherry neither from Netmeds not the courier company.
br...

Reference No:[protected], already paid for a product but can't see any order in order history .

Nedmeds prepaid order placed but not showing in orders section in netmeds app. payment was done through credit card and money is already debited.

Hello, my Name is Sooraj Subramanian, I placed an order on netmeds on 25th August 2022 and paid an amount of 1908 rupees using Google Pay, the money was deducted but the order is not showing in netmeds app. pls help .. thank you

I placed an order, , my money is debited but i can't c my order in order list.

Order ID:[protected]M

Ticket No:- [protected]

Call Ticket:- [protected]

Account number:- [protected]

I had ordered Melano-TX Cream (2 pieces)

After opening the parcel I saw that only boxes of Melano-TX was there ( there was no cream in it )

After complaining they have just shared a video of packaging that makes no sense... everything is blurred...

My Money got debited from the bank account but the order is not placed. It is not even showing in the placed orders history.No response from the customer care side and order is also not placed. Refund my money back metmeds.My order placed number [protected].

I just ordered a scalpe plus shampoo and made a prepaid payment but now it is not showing in my Order.

I placed an order with Netmeds and money was debited successfully. The order got completed but is missing from the order history. I am not sure if the order was taken successfully or not . The transaction was also successful. Please help.

With all due respect, sir, I ordered some medicine on Friday, July 29th. I checked my status and it showed that my order had declined, but at the time of ordering I made a payment of Rs. 243.01 through my simple postpaid account.

A bill has been raised from my simple postpaid account, but I am not bound to pay any amount to any third party because I have not received an order from netmeds till now. Further When a bill is raised...

My order with ID[protected]A was declined by netmeds after the payment was complete. They didn't provide any reasons for its decline and haven't refunded the money either. I called the customer care they told me that it will be resolved within 48 hrs but I still haven't heard anything from them and haven't got my money refunded.

I have order medicine to aforesaid online company by paid online on 19/08/22. But till date one deliver my order. I was contacted from 20/08/22 with customer service and they assured wait 24 hours. But as fake assurance my ordered didn't packed or shipped till date. They had not taken it seriously. I need these medicines for my treatment.

I ordered my wife's tablets as usual on Aug 15, 2022. Eight days have passed but I only got one part of my delivery. I called the NETMEDS Executive twice, but false commitments are provided saying will be delivered in 24-48 hrs. Is any kind of fraud is happening with costomers of NETMEDS for the prepaid orders. Patients are relying on you as you have to deliver the meds on the accounted date and time. .

I ordered medications from netmeds app and during order i did payment through UPI method, from which payment was deducted but order not placed. So i called customer care and they confirmed that order is not placed and they will initiate refund soon! But it's been over a week and I called many times to customer care but everytime they give same answer that they will initiate refund but in reality I haven't received any of my refund and when i asked about my complaint registration confirmation they told sms or email will be done by company but i didn't receive any of that. All fake commitments.

I had ordered my diabetic medicines vide order no[protected]aso1 and for that invoice no is cshx[protected] which was delivered to me on 21.08.2022 at around 2.00pm, but of my surprize the medicines delivered is just half the ordered quantity as well as billed quantity, the payment of invoice is made in advance.
Earlier never this type of incidence happen, is after acquiring by reliance this is the new practice to be followed to cheat the customers.

I placed my order today on netmeds. money is deducted from account but they have declined my order.
I tried reaching customer service. There is no response from them.

Have ordered online medicine from netmeds.com on 5th March 2022. (netmed Head office 5th Floor, EA Chambers (Express Avenue) No 49 & 50 L, Whites Road, Royapettah, Chennai - 600014.)

Have returned the entire set of 14 medicines as the patient got deceased in March 2022. After several complaints still they are not resolving the issue and returning the money back, this is 4 months running for a return value of Rs 4695/-
Order id[protected]W.
Complain no Ticket[protected].
Have called more than 15 times to customer care of netmeds and every time they are saying that they are escalating the issue !! Also have several mails but no resolution
BUT STILL NO RESOLUTION FOR MORE THAN 5 MONTHS !

attaching bill, return slip

My order no. Is[protected]A and I order my product on[protected] on that date they promised to deliver my medicines on 16th and 17th of August but till now I haven't received my product and their customer care executive also not cooperating with me, they always give fake assurance. Please help and take strong action against them.