Netmeds Complaints & Reviews

I ordered my medicines from Netmeds long time ago, on April 5, 2023 at 2:34 PM worth Rs 2598.45 with my ICICI Bank account, the payment has been done, but they cancelled my order themselves and now their customer care is not responding, I want my refund ASAP, today is 26 April, 2023 writing this complaint at 12:40PM, kindly refund ASAP or I shall approach the Customer Court of India. For proofs I have attached the attachment here....

Fraud scam by delivery agents
Showing delivered when not delivered...

I Ordered Some Medicine. The Payment Done through PhonePe and the Payment was Successful But when I go to Netmeds app, I can’t see the Order that I’ve placed....

My registered [protected]@gmail.com

Actually on 5th April 2 order was placed as under:
1)At 8:27pm, Order item- 2Strips Retiherb capsule and One electral sachet and one glucon d.

2)At 10:22pm, Order item- 2Strips Retiherb capsule and two electral sachet and one glucon d.

When I request on same day to cancel recent place order i.e on 10:27pm, they cancelled only part of order containing...

Ordered products worth nearly 1400 INR from Netmeds on 3rd April 2023. It was shown that the delivery would be done by 7th April.
Even on 14th April, the product is not delivered and is shown to be in transit in Udaipur.
Need the product delivered at the earliest or need complete refund along with fine for wasting my time....

My name is Deepthy S Nair and [protected]@gmail.com is my registered mail id. I returned a product (Michelle Aq injection-2 units) I ordered from Netmeds on 6th of April. Today is April 14, and they haven't initiated the refund yet. I contacted them through mail, phone and even chat, but of no use. They are giving assurance that it will be done soon, but it has been 8 days!!! NMS[protected]ARSSO1 is my order id. I need my money back....

I had purchased a product on Netmeds and had recieved a damaged product. Hence I had placed a return request and the product was returned. I had insisted netmeds in the return communication to send refund amount to my original source of payment. But still they added it to NMS wallet.
I had contacted Netmeds customer care to transfer the refund to my bank account and they asked me to share the cancelled cheque leaf and mentioned in...

As you know this product (Evver uv guard) is a sun cream but when we opened the product this product only contained water not a cream it has cream on the tip of the tube. This product is arrived on 11th of April 2023 and that day itself we opened it. IT felt like a spam from netmeds because we never ever got such a order and surprisingly it contained only water and cream on the tip showed that the product before delivering was used. Requesting...

On 26th March, I ordered two home diagnosis full body checkups at home (1074 Each) from Nedmeds App, my order got placed, but the Payment got deducted and till yet, and 17 days have passed and no one called or come to my home regarding my order.

Hence after that, I mailed 6 times and registered a complaint 6 times over call, for my refund and still, I haven't got it.

I have attached the order confirmations and...

Good morning, i m standing in netmeds jhajjar from last 45 minutes, firstly they took too long to make bill dn they said you need to take 1 1 quantity as billing was not done. When i refused they tried to bill again but dn no light so now they r making manually. Means if on sonday any one has to buy he has to wait his whole sunday to get few medicines and may be you have idea how it feels like for a wrking female....

Order has been delayed for two days now just let me know what's the point of ordering it from your stupid website if i had to wait for so long
Also the ### CUSTOMER CARE is so ### CAREless he asked me to cancel and go buy from the shop ..what do you guys think you are serving us ?...

I ordered 2 qty for rs 319 in which only 1 qty was sent me without my permission from your side.The refund of rs 220 only credited in my account but I should get my full refund of rs99 which is not refunded by you in my source account.This is not fare.The mistake was done by your side.What is my fault.Without my permission, you have made your own bill and apply to me.I thought this is very trustable site but this time i am very disappointed...

Order ID[protected]A
Order place on 20th March 2023.
Estimated delivered on 24th March 2023.
I have not received the medicines.

Refer the Snap-shot of the Delivery Tracking Status reflecting in your mobile App. It appear that medicines are still awaiting the pickup at the location of Origin.
This is really an epic example of careless n pathetic service provided by Netmeds.
I...

Order ID[protected]A
Order place on 16th March 2023.
Estimated delivered on 20th March 2023.
Till date I have not received the medicines.

Spoke to multiple call center representative’s of Netmeds and each time the commitment was given that they have raised the complaint & the medicine are set on a priority delivery of 24 hrs.
Today almost 9 days have passed but still I have not received...

Ref my last order id[protected]A dated 18/03/2023 kindly note though I selected instant discount of 18, % but medicines were given at MRP only which I failed to notice at that time due to oversight.

MRP Total was 14444.38 and only Rs 700 discount applied, Rs 300 deduction made from wallet a total of only Rs 1000 applied and I paid Rs 13444.48.

No discount on individual medicine was given. I ended up losing...

Netmeds not not delivering the medicine and they are cheating with different reasons every time....

Ref my last order id[protected]A dated 18/03/2023 though I selected instant discount of 18% but medicines were given at MRP only which I failed to notice at that time due to oversight.

MRP Total was Rs 14444.38 and only discount of Rs 700 was applied and balance 300 from wallet a total of amount of Rs 1000 was deducted and I paid Rs 13444.48.

No discount on individual medicine was given,

They...

Absolutely hopeless service order placed 4 days ago no news no update available

customer care number is simply hopeless - u hold on for 15 mins without any luck

there is no call back

PATHETIC SERVICE...

I have ordered medicines yesterday...my money has been deducted but ntemeds is showing that my order is declined...please take a look at this complain...
Order ID[protected]A
Order placed on March 22, 2023 05:19pm...

Netmeds Discount Fraud, cheating customers !!

My following issue has not been resolved yet. Despite of requesting agaìn and again to refund the discount amount still it was not refunded.

On 26.01.23, I received a SMS from Netmeds offering 26% grand sale discount on republic day having coupon code GRAND26. Immediately I ordered medicines, order no.[protected]ASO2.

While placing order, I had...