Order not processed and simply cancelled after 7 days without any reason
I have ordered medicines through online but it has been cancelled after 5 days without any valid reason even though I submitted valid prescription as per the protocol. But they are not processing orders and simply cancelling and telling that the prescription is not valid. They are not properly responding to the query.
Ref Order No. NMS[protected]A dated 20/12/2015 cancelled 25/12/2015
Ref Order No. NMS[protected]A dated 25/12/2015 cancelled 31/12/2015
I am waiting for the medicines since 10 days but after waiting for so many days I am just getting the reply that the order is cancelled. Due to which my daughter is in trouble and without medicines she is suffering these drugs were given for seizures. My amount is also blocked with netmeds and not been refunded to my account. As I am in financial crisis I could not able to get the medicines outside also at additional/extra cost. Because already 1006/- and 1001/- is blocked in netmeds.
Need your kind help to solve the issue.