Claimed

Netmeds Complaints & Reviews

3.4
Last updated Mar 24, 2024
Complaints 1186
Resolved
716
Unresolved
470
Quick Links
Statistics
Share
Contacts

File a complaint to Netmeds

Having problems with Netmeds?

File a complaint and get it resolved by Netmeds customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Netmeds
Customer Service Contacts

Netmeds Phone Numbers

Toll free
1800 103 0304
138
108
Phone
+91 72 0071 2345
76
74

Netmeds Website

Netmeds Head Office Address

No 1, Lalithapuram Street, Royapettah
Chennai
Chennai District
Tamil Nadu
India
600014

Netmeds reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
buddipawan
from Koraput, Odisha
Jul 4, 2023
Jul 13, 2023
This thread was updated on Jul 13, 2023
Report
Copy

Order not delivered order missing

Address:At/po ALAMANDA,PS-BANDHUGAN,DIST-KORAPUT,PINCODE 764027

Order no OSGO[protected]
This order doesn't delivered at my Residence but it's show delivery successful... And delivery agent also not contact to me.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Jul 1, 2023
Jul 13, 2023
This thread was updated on Jul 13, 2023
Report
Copy

Damage oximeter refund

Website:Netmeds

Refund amount 599.80
Amount belongs to handicapped person..
I am waiting for long time (2month)...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dronin
Jun 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received it's been months

I had ordered medicines in April first week and returned one medicine, to which they refunded in NMS cash and I asked them to send to my bank account instead but have not received a refund till date. In that same week I contacted the customer care via chat and asked them about refund update, they said it will 2-3 weeks or more. I then asked them to return another medicine due to doctor changing the dosage, they agreed to return since it was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nitinGoel123
from Noida, Uttar Pradesh
Jun 27, 2023
Jul 13, 2023
This thread was updated on Jul 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud with Gift card amount and consider as a voucher coupon

Address:House 491 D block govindpuram Ghaziabad 201013

Dear Sir,

I purchased a 1000 rs gift card through Paytm to purchase item from Netmeds but when i am going to pay payment through giftcard it remove my applied discount coupon however if i pay same cart item through credit card then applied coupon is eligible.
This gift card also i am not able to apply on other pharma item. Gift card purchase means i can purchase any item from website, only payment mode will be gift...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandannn
Jun 23, 2023
Jul 13, 2023
This thread was updated on Jul 13, 2023
Report
Copy

Order declined, money deducted, but there is no response, no refund

[protected] is my mobile number and there I ordered some medicines however my order has been declined. Refund my money, otherwise, I file a complaint against you. [protected]@gmail.com is my Gmail. Refund my money as soon as possible and now if you won't respond I will severely take police action against you and complaint a case in high court for making fraud things.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Jun 19, 2023
Jul 13, 2023
This thread was updated on Jul 13, 2023
Report
Copy

Oximeter Refund

Address:#320 Focal point Rajpura Punjab

Damage zebronics oximeter bej diya..return kar diya 3may 2023..!! Refund nhi de raha..Wait karte karte 1month and 1half month ho gyea..handicap Senior
Ka paise mar rahe hai.. customer care jhoot pe jhoot bolta hai..!! ORDER ID[protected]MSO1
Id phone no- [protected]
Refund amount- 599.80 rs...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mini Sekharan
from Powai, Maharashtra
Jun 17, 2023
Jul 13, 2023
This thread was updated on Jul 13, 2023
Report
Copy

Order No. 16864610479008948WSO4

This is to inform you that I have ordered the medicines on 11th June and still I have not received my order, my husband is a heart patient and every month the medicines are delayed, I am really very unhappy with your services, please ensure to deliver my medicines today,

Mini...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sarysr
Jun 12, 2023
Jun 13, 2023
This thread was updated on Jun 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Lost In Transit - Refund Not Received

Order ID : [protected]WSO1

Order Placed : Apr 21, 2023

Order was Lost In Transit. Till date I have not received the Refund

Only getting standard reply "We are escalating the issue"

Sent several e-mails but no action taken....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gautam Jagtiani
Jun 11, 2023
Jun 13, 2023
This thread was updated on Jun 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Valid prescription rejected without specific reason

I have been ordering certain psychiatric medications from netmeds.com for years. All prescriptions have been prescribed by the same doctor and I have never had a problem with my order before. This time I submitted the same valid prescription from the same doctor for the same medication I have always ordered and the prescription was rejected, even though it meets all the requirements that customer service has told me my prescription should...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanisha Sethi
from JABALPUR, Madhya Pradesh
Jun 4, 2023
Jun 13, 2023
This thread was updated on Jun 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medicines not yet delivered to my place

I ordered few medicines for my mother for Osteoporosis on 30 May 2023. But we havent received the order as of 4 June 2023. When i check the status, it says as "In Transit" but the remarks column shows as "Un Delivered". Also the contact numbers of the Delivery person sent in the message is either "Not Reachable" or "Switched off". I followed up with NetMeds support team for back to back 2 days and all they keep saying is, they will process...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Silver317
from New Delhi, Delhi
May 31, 2023
Jun 9, 2023
This thread was updated on Jun 9, 2023
Report
Copy

Transaction refund

Website:m.netmeds.com

I ordered some medicine from netmeds on 30th may 2023. After my doing transaction netmeds was showing that it went unsuccessful but money has been deducted from my account. I had to another payment for that same medicine as I was in urgent need. Please refund my money and tske appropriate actions as required...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Niti khamker
May 29, 2023
Jun 9, 2023
This thread was updated on Jun 9, 2023
Report
Copy

A delivery hold-up

I had placed my order on 26/05/2023 because expected delivery was 1 day. If I knew that it's just to get customers to use your online pharmacy I would have never placed my order. I have urgent requirements for the medicine and saw that Netmeds service will be fastest. But it's just fake. If netmeds can't fulfill what you have mentioned on the application, at least don't write it.

My order has been in transit since 2 day. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhishjai32
May 16, 2023
May 24, 2023
This thread was updated on May 24, 2023
Report
Copy

Medicines not delivered and no refund

Address:Gurgaon
Website:netmeds

Ordered medicines on 14th May'23 - order id[protected]A. The same have not been delivered - tried calling customer support but no response .

Tried again, for cancelling the order and initiate refund but no one is taking cancellation request.
I want my money back

Abhishek...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gaytri medical
May 15, 2023
Jun 5, 2023
This thread was updated on Jun 5, 2023
Report
Copy

New wholesale account create for new branch

Address:Gaytri medical naro bazar Piska nagri ranchi

I applied for new account for my new medical shop but it always shows hold.
My documents is always uploaded after hold.
Customer care executive are not helping me....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
May 9, 2023
May 24, 2023
This thread was updated on May 24, 2023
Report
Copy

Medicine - Ten CGM 100mg - Non-Delivery

I had ordered 3 strips of Ten CGM 100 mg on 06.05.2023. while booking order the delivery shown was 07.05.2023. I waited for 7th and 8th and today is 9th and still no idea when will the medicine be delivered. Tracking is showing still in transit for the last 3 days I am a senior citizen and thought that I will save walking to a chemist nearby by ordering online. But it was a disappointment. Also this is second time. Last time when it was unduly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nilakshi Rcb
May 8, 2023
May 24, 2023
This thread was updated on May 24, 2023
Report
Copy

Non delivery of product

I am a regular customer of netmeds ordering medicines for my mother and mother in law. for the past 3 months, the order delivery is getting delayed and it needs regular follow up for the medicines to be delivered.
This month i ordered the medicines on 1st May. The medicines, as per the app, got shipped on 2nd May but the medicines are still not delivered. Mails to netmeds on their customer service/twitter/facebook get standardised...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sandal297
May 8, 2023
May 10, 2023
This thread was updated on May 10, 2023
Report
Copy

Refund issue even after multiple follow ups

I have been trying to take follow ups regarding my refund from netmeds from past 6 weeks and not getting any response from them regarding my refund request of Rs. 2070 INR pending since 23rd of March 2023.
The issue occurred because they sent wrong medicines for delivery and the order was COD. They have been doing this in the past that when the order is COD they force the customer to get the money in the netmeds wallet instead of refunding...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Avinash jain
May 6, 2023
May 10, 2023
This thread was updated on May 10, 2023
Report
Copy

Order declined and money deducted from my Paytm wallet

I had ordered raw rx omega 3 from netmeds i have tried to reach out to them but I'm getting lackluster reply from them i want my money back the order has been declined and my money deducted...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sk samal
May 2, 2023
May 10, 2023
This thread was updated on May 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ahaglow s foaming face wash

I have placed the order on 17th March 2023 and due to product quality issue returned the product. As the product was COD, it was mentioned in their application that they will provide a form to fill bank details and then proceed the refund, it will take 1 week for the refund to reflect in account. The product was delevered on 19th and pickup happend on 20th March. After 2 days the refund was showing on Netmeds wallet . I requested them to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SaranyaRoy
from Barrackpore, West Bengal
Apr 29, 2023
May 1, 2023
This thread was updated on May 1, 2023
Report
Copy

Order not received on Delivery Date

The expected delivery date has passed and I have not received my package yet. The medicines were very urgently required but I could not get them on time. I wrote a mail to them but there's no reply from their end, and the customer care number is vogus, they will keep you waited and not connect with any executive. Can anybody please help me on how to enquire about the order and get them delivered? The amount of the package is more than Rs.1000...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy