Netmeds Complaints & Reviews

Damage zebronics oximeter bej diya..return kar diya 3may 2023..!! Refund nhi de raha..Wait karte karte 1month and 1half month ho gyea..handicap Senior
Ka paise mar rahe hai.. customer care jhoot pe jhoot bolta hai..!! ORDER ID[protected]MSO1
Id phone no- [protected]
Refund amount- 599.80 rs

This is to inform you that I have ordered the medicines on 11th June and still I have not received my order, my husband is a heart patient and every month the medicines are delayed, I am really very unhappy with your services, please ensure to deliver my medicines today,

Mini

Order ID : [protected]WSO1

Order Placed : Apr 21, 2023

Order was Lost In Transit. Till date I have not received the Refund

Only getting standard reply "We are escalating the issue"

Sent several e-mails but no action taken.

I have been ordering certain psychiatric medications from netmeds.com for years. All prescriptions have been prescribed by the same doctor and I have never had a problem with my order before. This time I submitted the same valid prescription from the same doctor for the same medication I have always ordered and the prescription was rejected, even though it meets all the requirements that customer service has told me my prescription should...

I ordered few medicines for my mother for Osteoporosis on 30 May 2023. But we havent received the order as of 4 June 2023. When i check the status, it says as "In Transit" but the remarks column shows as "Un Delivered". Also the contact numbers of the Delivery person sent in the message is either "Not Reachable" or "Switched off". I followed up with NetMeds support team for back to back 2 days and all they keep saying is, they will process...

I ordered some medicine from netmeds on 30th may 2023. After my doing transaction netmeds was showing that it went unsuccessful but money has been deducted from my account. I had to another payment for that same medicine as I was in urgent need. Please refund my money and tske appropriate actions as required

I had placed my order on 26/05/2023 because expected delivery was 1 day. If I knew that it's just to get customers to use your online pharmacy I would have never placed my order. I have urgent requirements for the medicine and saw that Netmeds service will be fastest. But it's just fake. If netmeds can't fulfill what you have mentioned on the application, at least don't write it.

My order has been in transit since 2 day. I have skipped my medicine since 3 days. I am trying to reach out to customer service number but as usual no one is answering it. I have written so many email but yet I receive same reply from different people saying "we are sorry for the inconvenience" I don't want your sorry, I want my medicine delivered to me as soon as possible. I am not able to get the medicine in my city that's why I order it online but it was a huge mistake. Have some humanity.

Ordered medicines on 14th May'23 - order id[protected]A. The same have not been delivered - tried calling customer support but no response .

Tried again, for cancelling the order and initiate refund but no one is taking cancellation request.
I want my money back

Abhishek

I applied for new account for my new medical shop but it always shows hold.
My documents is always uploaded after hold.
Customer care executive are not helping me.

I had ordered 3 strips of Ten CGM 100 mg on 06.05.2023. while booking order the delivery shown was 07.05.2023. I waited for 7th and 8th and today is 9th and still no idea when will the medicine be delivered. Tracking is showing still in transit for the last 3 days I am a senior citizen and thought that I will save walking to a chemist nearby by ordering online. But it was a disappointment. Also this is second time. Last time when it was unduly delayed, I had to cancel the order. Now again the same thing is happening. If Medicine is not delivered in a day then your online portal is of no use. I request you to redress my grievance. I will wait for today for the speedy redressal. If not, I will be constrained to go to Consumer Forum.

Regards
K. Subramanian
#[protected] / [protected]

I am a regular customer of netmeds ordering medicines for my mother and mother in law. for the past 3 months, the order delivery is getting delayed and it needs regular follow up for the medicines to be delivered.
This month i ordered the medicines on 1st May. The medicines, as per the app, got shipped on 2nd May but the medicines are still not delivered. Mails to netmeds on their customer service/twitter/facebook get standardised mail saying it has been handed over to the courier service and they are following up. Despite repeated follow up, the medicines were not delivered. yesterday I asked them to cancel the order and refund the money. There is no input on that either. The app still shows that the meds are in transit. They are simply unapologetic that delay in the delivery of meds means playing with the lives of patients.

I have been trying to take follow ups regarding my refund from netmeds from past 6 weeks and not getting any response from them regarding my refund request of Rs. 2070 INR pending since 23rd of March 2023.
The issue occurred because they sent wrong medicines for delivery and the order was COD. They have been doing this in the past that when the order is COD they force the customer to get the money in the netmeds wallet instead of refunding the amount. They have still not refunded the amount and inspite of taking multiple follow ups with them I am not getting any firm response from there side. Please request you to register a complaint against them.
The order number for the issue is: NMS[protected]RSSO1
and the ticket number is[protected].

I had ordered raw rx omega 3 from netmeds i have tried to reach out to them but I'm getting lackluster reply from them i want my money back the order has been declined and my money deducted

I have placed the order on 17th March 2023 and due to product quality issue returned the product. As the product was COD, it was mentioned in their application that they will provide a form to fill bank details and then proceed the refund, it will take 1 week for the refund to reflect in account. The product was delevered on 19th and pickup happend on 20th March. After 2 days the refund was showing on Netmeds wallet . I requested them to...

The expected delivery date has passed and I have not received my package yet. The medicines were very urgently required but I could not get them on time. I wrote a mail to them but there's no reply from their end, and the customer care number is vogus, they will keep you waited and not connect with any executive. Can anybody please help me on how to enquire about the order and get them delivered? The amount of the package is more than Rs.1000 and I can't afford this not being delivered.

I ordered my medicines from Netmeds long time ago, on April 5, 2023 at 2:34 PM worth Rs 2598.45 with my ICICI Bank account, the payment has been done, but they cancelled my order themselves and now their customer care is not responding, I want my refund ASAP, today is 26 April, 2023 writing this complaint at 12:40PM, kindly refund ASAP or I shall approach the Customer Court of India. For proofs I have attached the attachment here.

Fraud scam by delivery agents
Showing delivered when not delivered

I Ordered Some Medicine. The Payment Done through PhonePe and the Payment was Successful But when I go to Netmeds app, I can’t see the Order that I’ve placed.

My registered [protected]@gmail.com

Actually on 5th April 2 order was placed as under:
1)At 8:27pm, Order item- 2Strips Retiherb capsule and One electral sachet and one glucon d.

2)At 10:22pm, Order item- 2Strips Retiherb capsule and two electral sachet and one glucon d.

When I request on same day to cancel recent place order i.e on 10:27pm, they cancelled only part of order containing...

Ordered products worth nearly 1400 INR from Netmeds on 3rd April 2023. It was shown that the delivery would be done by 7th April.
Even on 14th April, the product is not delivered and is shown to be in transit in Udaipur.
Need the product delivered at the earliest or need complete refund along with fine for wasting my time.