New India Assurance — Health insurance non settlement/reimbursement of claim amount

Address:Mumbai.

The claim was submitted to TPA MDI on 13.10.2020 for Rs.21161.00 claim no MDI 5882840, Co claim no TP[protected], MASTER Policy no[protected] and certificate no 712500/GH/FEB2020/552.
The documents submitted were acknowledged by TPA MDI on 21.10.2020.
In turn MDI farwarded to new India assurance for settlement.
Now my complaint before your good selves is that for the last more than 5months has lapsed but I am not getting my claim amount reimbursed.
Further kindly note that I have been sent several emails to MDI, Div manager NIA at Chennai, grievances cell NIA Chennai, as well as have a chat with NIA H.O. MUMBAI.
Kindly look into the matter.
In case you need copies of all relevant corresponds exchanged pl do write to me I m ready to send the same.
I do hope that you will certainly help me in getting my claim amount reimbursed.
Thanking you.
Sincerely yours
RAJA RAM GARG(senior citizen 77years old.)
[protected]
email [protected]@rediffmail.com.
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Complaint comments 

Comments

Worst experience.Almost 12days have been passed but there is no response.
Reason for delay is best known to cos officials
rrg.'s [Complaint's author] reply, Apr 18, 2021
It appears that The New India Assurance Co have not taken any action
Please look into the matter and let me know the latest status
It seems that the concerned authorities are not competent enough or lazy that they could not settle the claim in a span of six months.
Really I did not expect such type of incompetent and lazy people are working in a reputed co like The New India Assurance Co Ltd.
I would once again request you to instruct the concerned authorities to settle the claim immediately within 7days failing which I will go to appropriate court of law to recover my claim amount as well as Rs.50000.00being the compensation to wards mental harrasment
There is no action seems to be taken by company.

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