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New India Assurance Complaints & Reviews

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Updated: Mar 19, 2025
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K
kara sutariya
Apr 26, 2023
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Please support to close my agency code

please share any process to do.

AGENCY CODE - NIAAG00062549

NAME - KARAN GULABBHAI SUTARIYA

PAN NO - FBAPS5946D

THE NEW INDIA ASSURANCE CO LTD CHARGE ME TO 5000/-RS DD
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    G
    gupta.premsagar
    Apr 17, 2023
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    My Hospital Bill was Rs. 36, 907/-. I was reimbursed Rs. 30, 033/-. The unjustified deductions were Rs. 700/- for Blood sugar tests by Glucometer. Reason given, Chart not available. I provided the Hosptal Chart. There were deductions worth Rs.3750/- from Investigations. Reason Investigation not related to primary ailment. The tests are like COVID, HIV etc. But these are mandatory tests for any admitted patient.
    I may agree to balance deductions but I pointed out these unjustified deductions. I had sent the covring letter along with post Hospital reimbursement and attached the Glusometer chart and mentioned the mandatory tests conducted by Hospital.
    New India Assurance customer support has been notified about the posted complaint.
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      V
      Vanshbankey
      Apr 10, 2023
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      Address: Moradabad

      Please remove my new India agency code
      Agency code NIAAG00139234
      Pen no CPDPB9500A
      New India Assurance customer support has been notified about the posted complaint.
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        V
        Vanshbankey
        Apr 10, 2023
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        Address: Moradabad

        Remove my new India insurance agency code
        Agency code NIAAG00139234
        Pen no CPDPB9500A
        +1 photos
        New India Assurance customer support has been notified about the posted complaint.
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          A
          AtulMathuria
          from Mumbai, Maharashtra
          Mar 28, 2023
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          For claim no.[protected], Policy number[protected] and Invoice no. 140000CN[protected] I have asked as to what is the total amount of claim made and what is allowed item wise since hardly one third amount is given. I have made multiple requests to the officer Mr. Usman Ansari, Administrative Officer of Motor Claim Hub, Mumbai Regional Office II - Tel[protected] and email address usman.[protected]@newindia.co.in and copy to mousumi.[protected]@newindia.co.in but none of them bother to respond. Land line no. no body bothers to respond and multiple call to Mr. Usman on his mobile no. [protected] are also not reponded or called back. Is this the way you treat your customers? Are these responsible officers who are paid from our premium paid to you. Are they answerable? Is it not my right to get details as to what is senctioned and what is rejected and why? Are you doing any favour by giving one third of amount without giving any details?
          New India Assurance customer support has been notified about the posted complaint.
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            P
            prashparasar
            from Bhopal, Madhya Pradesh
            Feb 28, 2023
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            Address: Block B, Paryawas Bhawan, Jail Rd, Arera Hills, Bhopal, Madhya Pradesh 462027

            Dear Sir/Madam,
            I am writing this email to inform you about the claim I have registered off-line at Block B, Paryawas Bhawan, Jail Rd, Arera Hills, Bhopal, Madhya Pradesh 462027 on 13th December 2022. I have submitted all the required documents to Mr. Kapil Bhargav, the support staff for this claim procedure. It has been more than 60 days since I registered the claim, and I still have not received the claim statement amount. I have contacted your customer care multiple times, however, I have not received any solution.
            policy number[protected]. The claim number is[protected].
            I am kindly requesting you to look into this matter and provide me with the claim statement amount as soon as possible.
            I look forward to hearing from you soon.
            Sincerely,
            Om Narayan Dwivedi
            [protected]
            prash.[protected]@gmail.com
            New India Assurance customer support has been notified about the posted complaint.
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              B
              balsam25
              from Hyderabad, Andhra Pradesh
              Feb 14, 2023
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              Address: block A35 flat 104 sanskruti township pocharam hyderabad 500088

              I have a Good Health Policy[protected] serviced by Citi bank for the past several years. I have renewed year this year on 27 Jan 2023 with premium of Rs 33651. I have noT yet received the confirmation mail from New India nor have I received the policy certificate.

              MDI have not been very helpful in this regard as the MDID No MDI5-[protected] and Certificate No GH FEB23 03492/01/A has a different policy holder name.

              I am 67 years and I seek the renewed policy health certificate for this year urgently so as to seek medical attention
              New India Assurance customer support has been notified about the posted complaint.
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                E
                esha99
                from Nawanshahr, Punjab
                Jan 30, 2023
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                I renewed our New India Assurance Co's Asha Kiran Mediclaim Policy vide No.[protected] on 20/09/2022. The Insurance Company has not provided rules and regulations along with the original policy so insurer was totally in the dark about the restrictions made in the policy. In December 22 my daughter has been diagnosed by the CMCH, Ludhiana Doctors that she had some problems swelling and stones in the Gall Blader so it is to be operated.The same topic had been discussed with NIAL and their TPA Paramount before operation and regarding payment will not be reimbursed they never said. On 7/01/2023 she had been operated in the same hospital and after her discharge and post cure period all original bills, clinical reports, prescriptions, CMCH OPD card along with duly discharged claim forms signed by me and CMCH had been deposited to NIAL at their local office Nawanshahr on 3.1.2023 for reimbursement and the amounting was around Rs 80K. Meanwhile, after attending all the queries at the time of the release of said payment they said 'MY CLAIM HAS BEEN DECLINED BY TPA PARAMOUNT. WAS NOT IT A GROSS INJUSTICE ON A HUMAN BEING WHO HAD SPENT MONEY FOR THE TREATMENT OF SIBLINGS AND WAS DEPRIVED OF NOT PAYING THE CLAIM MONEY BY RAISING SOME EXCUSES WHOSE CLARITY COULD HAVE BEEN SHARED DURING THE RENEWAL OF POLICY? I'M A LOW MIDDLE-CLASS FAMILY MAN AND BADLY FINANCIALLY BURDENED BECAUSE OF THE MANIPULATED SO-CALLED UNDISCLOSED POLICY CLAUSES AND FOR WHICH I CAME ACROSS HUGE MENTAL SHOCK. KINDLY HELP ME OUT SO THAT I CAN GET JUSTICE FOLLOWED BY MY ACTUAL REIMBURSEMENT. KINDLY TREAT IT MOST URGENT.
                New India Assurance customer support has been notified about the posted complaint.
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                  S
                  Sanjaykumar Vasantdas Shah
                  from Pune, Maharashtra
                  Jan 9, 2023
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                  I Sanjaykumar Vasantdas Shah participated in Group Insurance Policy of IDBI Bank for the year Nov21 to Nov 22 My PHS No 26173602 and employee Id 701465 I was recently admitted to Sahyadri Hospital Deccan Gymkhana Pune for lumber Stenosis operation on 11 Nov 22 and discharged on 14Nov 22. At the time of discharge my insurance claim was settled but they deducted the amout regarding Administrative and operation theater related charges. I emailed regarding this to Paramount Health Services TPA Pvt Ltd who was party to get this sanction. I also reclaim the deducted amount by sending documents through regisered post. In Nov 22 I was provided IDBI Group Insurance Policy silent features Document wherein it is clearly stated that administration and operation theater related charges are covered.So I emailed this document to Paramount Health Services TPA and IDBI pension department by email underlining my point in red colour. But till this day I Neither received reply through email or by post But on Paramount Health Services TPA company website I found their Repudiation for reclaim under clause 4 4 21 but they did not provide the details of clause with documents So my complaint is regarding companis double crossing in two ways first in IDBI Bank group Insurance Policy silent features and their statement denial of claim by clause no 4 4 21. So below 👇 I am sending the screenshot of documents of silent features and their statement of denial by clause no 4 4 21 on their website
                  +2 photos
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                    N
                    Navin Beniwal
                    Dec 17, 2022
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                    Address: churu rajasthan

                    My name is Ramdev I have taken insurance of my car from new India assurance. my car has an accident on 8th November 2022, I got the work done from ABS motors, Churu, Rajasthan 331001, it's too much time, I am not getting any solution from New India assurance...

                    My mo. is [protected]
                    Policy no.[protected]
                    New India Assurance customer support has been notified about the posted complaint.
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                      A
                      akashriya
                      from Howrah, West Bengal
                      Dec 1, 2022
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                      I received a payment of Rs. 31017 towards settlement of Claim No.[protected] under Policy No.[protected] for Vehicle No.WB12BG5252. However, my total bill amount was Rs.57556.

                      The policy is the first year policy and it cover full body. My claim is for accidental damage and there was no other work done on my car.

                      I already approached the the New India Assurance Company and the Mahindra Supreme Motors but in vain. It is almost 3 months that they are not resolving my case.

                      So I request you to help me out as soon as possible.
                      New India Assurance customer support has been notified about the posted complaint.
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                        A
                        Amk90
                        from Durgapur, West Bengal
                        Nov 4, 2022
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                        Deactivate my agent code

                        Address: Panagarh

                        Agent
                        Kindly remove my Agent code and Pan number in IRDA Portal
                        Dear Sir/Madam,

                        I AM AMIT KUMAR SINGH requesting you to cancel the my agent code of New India Assurance Co. Ltd. Please cancel my NIA General Insurance Code. I have visited my Branch but branch manager has changed and therefore no response and I have not also give any Policy. Please remove my agent code.

                        I have mention the details...
                        +1 photos
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                        Y
                        Yugdanu
                        from Chandigarh, Chandigarh
                        Oct 29, 2022
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                        Address: H NO 78 SECTOR 38A CHANDIGARH

                        My daughter Divjot Kaur sood is studying in 10th class in Ankur School whose name has sent as Divjot by school, I inform to school and request sent by school to correct the same as requested but I got reply fron CBSE that we can't do it right now, you are requested to help us out
                        New India Assurance customer support has been notified about the posted complaint.
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                          gowdak9888
                          Oct 13, 2022
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                          Address: HSR LAyout, Bangalore - 560102, Bangalore, Karnataka

                          Dear Billdesk Member,

                          While paying insurance amount via billdesk gateway, rs 36060 got deducted from my credit card. But New India assurance company says not received or not able to recognize. Hence need complete transaction details.

                          Date of incident: 29th Sep 2022
                          Time of incident: 9 PM
                          Target company receiving the payment: New India Assurance
                          Purpose of payment: Purchasing the insurance for family
                          Credit card bank: ICICI Bank Rubyx type
                          transaction id [protected]
                          New India Assurance customer support has been notified about the posted complaint.
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                            S
                            Swati M Gandhi
                            Sep 20, 2022
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                            Address: AHMEDABAD DIVISIONAL OFFICE : 210100, NOBLES, 1ST FLOOR, Opp. NEHRU BRIDGE, ASHRAM ROAD, AHMEDABAD- 380 009, RIGIONAL OFFICE : 4th & 5th Floor, Popula

                            My customer id is 7h2960311, i have paid premium of mediclaim sinc 2006 regularly. New india agent has done fraud with me. Since last two years, he had taken premium from me, i have deposited the premium in the bank detail given by him self as new india bank detail. He had given me policy also for last year but this year i came to know that he has utilized my premium amount and not deposited in new india. I have given all proof to new india sr. Divisional manager at ashram road, ahmedabad- 380009 office as well as mail to ahmedabad regional office, new india customer care and new india head office. But since 1 month they are not giving answer to me.

                            My case is genuine. There is no fault by my side. I was asking them is it possible to reactivate my policy or i have to take new policy. But no feed back from higher authority also.

                            Very disappoint with new india assurance higher authority's behaviour.
                            New India Assurance customer support has been notified about the posted complaint.
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                              A
                              Anupriya1999
                              Sep 12, 2022
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                              They put the status of the claim[protected] claim Repudiated status even after providing too many details, they called hospital as well but still not satisfied...
                              New India Assurance customer support has been notified about the posted complaint.
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                                R
                                ravindra124
                                from Bikaner, Rajasthan
                                Sep 2, 2022
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                                Fraud message

                                Address: Bikaner

                                Received a sms ""Dear Sir,
                                We have instructed our bank to remit Rs. 10710 to your account by NEFT for 3 invoices towards[protected]-[protected]-CLAIM:[protected]-[protected]-CLAIM:[protected]-[...
                                Thanks,
                                New India Assurance Co. Ltd (880000)""...
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                                Ritik Shekhada
                                Aug 20, 2022
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                                I submitted hospitalization reimbursement pre-post hospitalisation reimbursement. Submitted required document, but still claim is under repudiated stage.
                                New India Assurance customer support has been notified about the posted complaint.
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                                  Address: Gugai branch,salem

                                  Respected sir/madam
                                  i initiated an claim for my hyundai creta car with vehicle number tn15p0331 on 23/06/2021 for rat bite in

                                  golden hyundai showroom salem

                                  i requested them to claim damages under insurance, because my insurance policy has an default rodent cover addon.So the showroom iniated the claim.

                                  But the surveyor rejected the claim stating that my third party expired wasn't live,...
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                                  O
                                  Oliverbhattee
                                  Aug 13, 2022
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                                  I would like to lodge a complaint against sister
                                  Manpreet Kaur in the Chemo section 5th Floor
                                  Medical Oncology Department, New OPD.
                                  We had visited today for Chemo and she
                                  misbehaved in a very rude, disrespectful and
                                  discourteous manner
                                  I am lodging this complaint so that she does not
                                  misbehave with other patients and their
                                  attendants
                                  Balraj
                                  13th August 2022
                                  New India Assurance customer support has been notified about the posted complaint.
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