Nokia India Complaints & Reviews

nokia company — trace my phone

my lost mobile 7210 super nova 06/feb/2010 and emi no. is [protected]

i want trace my phone

Nokia — Lost My Mobile

Dear Madam/Sir,

I lost my mobile on 27/12/2010. My mobile IMEI No is [protected],Sr, # LHR[protected]. Nokia 5233. Please block my mobile.

Kindly confirm me that my mobile is blocked.

Thanks & Regards,
Ali

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia — not responding to my replacement mobile

sir !
i bought new Nokia N70 on 9 th month of 2007, it got scrapped on january 2008 then i gave it in Nokia Care in Hyderabad. They said that with in 10 days i will get new mobile but when i went on 11 th they said i takes some time to get back by mobile this processing is going on till now this is the third month from the day i gave my mobile in the Nokia care they are not at all responding to me. so i humbly request you to take some action against them so that i can get my mobile as soon as possible.

Nokia — Replacement of my mobile

Dear sir

I have bought the Nokia 5220 on 14th jan2009... within four days my mobile got the problem by way of hanging and offen switched off no proper connective between the Radio and phone ... so i have info to nokia care in Ashok nagar chennai on 18 th jan 2009 they givn this no[protected]/090129/34 ... within two days they return back mobile hear after no problem will come ... After three days same problem came ...so agine i complain to nokia care on 2 nd feb 2009 agine same complaint no givn for my both complaint ..on 7th feb they return my mobile problem was solved ...Agine same problem so i informed to nokia care on 14 th feb 2009 ... but their is no proper reply from them simpley they saying problem was within ten days ... I realy feel bad about this services ... within this one month i went three time for the services centre ... I not even use my mobile properly because always mobile had problem from the puarchse...so plese consider my problem and do the need full .. It will spoil the nokia name within one month problem is coming like this ... my mobile ime number is [protected]

Regard
chandrasekar

Nokia — regarding replacement.

Sir,
I would like to draw your kind attention that i submitted a bluetooth headset BH-101 at Smart Associate Sadar bazar Jhansi for replacement purpose on 12/04/2009 with complete paper formalities, they had made a service job sheet no :[protected]/090412/28 with targeted date 02/05/2009.
As uptill now they are unable to deliver me back my headset, whenever i reached thier office they provided me unsatisfied reply that ; "Nothing is in our hands" .
So would you please tell me that if nothing is in thier hands then why company is opening so many customer care centers.
Tommorow when i reached the thier office then they showed me a headset without the ear clip and told me that it is provided from company without ear clip. How would i wear the headset without the ear clip?????
Hoping for the satisfied reply from your side or i will contact with higher officials.

SO PLEASE SIR, DO THE NEEDFULL TO MAINTAIN THE FAITH OF CONSUMERS IN NOKIA.

Thanks & Regards,

Mohd Mubeen.

lost my mobile on 02/02/2010. My mobile Serial No is [protected], Nokia Nokia 1209. Please block my mobile.

Kindly confirm me that my mobile is blocked.

Thanks & Regards,

irfan

Nokia — regarding replacement of mobile

hello sir....
i have purchased a new mobile set of this company dated on16oct 2010 from jalandhar in 13777rs...!
within one month,it has a software problem for which it is being repair by nokia care,jal..but from till, it has been repair for five times..including 2 times being sent to headquater for reparing for 16 days each......
i have call to company 2-3 times for the replacement but for a waste......
please suggests and guide me for the further steps.....

with regards....
dr.sandeep bhagat

Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

helo sir, i have already lodged a complaint, now the issue the warranty is void because of a scratch inside of the mother board and they are saying it is a physical damage. what i want to know the device is only 13 days older, there is not even a single scratch on it.
Can you justify how the physical damage occurs inside the chip with out having a single scratch outside the mobile. That too we cant even open that mobile also (NOKIA LUMIA 920). The mobile is opened two times, that was done by care technician only. Please don't play such a cheep tricks with the customers. If there is a mistake of yours please accept it. I am not a fool to loose 32000 mobile with out having any fault of mine. If any thing goes wrong, then I am ready to file a case against your company remember that.


complaint request number 1-[protected]

This kind of MNC's should be banned in India.

Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Subject :- Anjan Datta

I had given you the above details for more than couple of times. But it seems you to be deaf-n-dumb after getting the details from me. Because no action had been taken by you in the earlier events. Only what you can do is asking for the details.

However for once more I'm providing you the details, for a better hope.

1. My Contact No :- [protected]
2. Location :- Kolkata, West-Bengal
3. Device IMEI number. :- [protected]
4. Link to my complaint of "Consumer Complaint" :- http://www.consumercomplaints.in/complaints/warranty-void-c840460.html

Think all the formalities has been put as per your norms...hopping for a positive step from you...hopping for a liability of NOKIA towards his customers...hopping for commitment from NOKIA...hopping for a reliability from an MNC...hopping for a belief of people towards a reputed brand...hopping for a better tomorrow.

Subject :- Anjan Datta

Dear NOKIA team, I had provided you the details which you had asked more than couple of times…….but in all the cases NOKIA had gone deaf-n-dumb after getting the details. Whenever I complaint in a new way they seems to get energized, but after getting my details they suddenly vanish from the field. And this is not for a single time…it happened several times with the same issue.
However I’m providing the details for once more …….hoping that miracle can happen any day…….

1. My Contact Number :- [protected]
2. Location :- Kolkata, West-Bengal
3. Device IMEI number :- [protected]
4. Link to Consumer Complaints:- http://www.consumercomplaints.in/complaints/nokia-300-warranty-void-c840460.html

Though I don’t know whether it’s my waste of time to write this or I can get the justice….But I’m writing this with the hope of believe in a product of an MNC……hope of believe in using a branded product…….hope of getting proper after sales service……..hope of getting customer satisfaction…….hope of value for the money we expend…….and lastly hope in NOKIA

Dear NOKIA team, I had provided you the details which you had asked more than couple of times…….but in all the cases NOKIA had gone deaf-n-dumb after getting the details. Whenever I complaint in a new way they seems to get energized, but after getting my details they suddenly vanish from the field. And this is not for a single time…it happened several times with the same issue.
However I’m providing the details for once more …….hoping that miracle can happen any day…….
1. My Contact Number :- [protected]
2. Location :- Kolkata, West-Bengal
3. Device IMEI number :- [protected]
4. Link to Consumer Complaints:- http://www.consumercomplaints.in/complaints/nokia-300-warranty-void-c840460.html
Though I don’t know whether it’s my waste of time to write this or I can get the justice….But I’m writing this with the hope of believe in a product of an MNC……hope of believe in using a branded product…….hope of getting proper after sales service……..hope of getting customer satisfaction…….hope of value for the money we expend…….and lastly hope in NOKIA

Nokia India Pvt Ltd — Under Warranty Mobile N5300

My name is Charan Jit Sachdeva and residing in Bhwanigarh i hav a Nokia N5300 which fel down by me mistakenly i send my friend Narinder Pal to my nearest Nokia Care Centre EMM ESS Enterprises, SCO 96, Choti Baradari, Patiala[protected] ASC 233_343506 on 20 Feb 2008 they have told your set is repaired under the charges Rs. 500 i Commit ok After 1 Month they have returned my handset without repaired. Now tell me What Should i Do

Nokia India Pvt Ltd — cemera problem / nokia -5700

regarding the completes, i had purchase the nokia mobile since last two month but unfortunately my mobile does not work since i was purchased, i given to nokia care but they does not repair them properly now they saying it is not in our hands, they holds my mobile since one months but not progress,
my job sheet no was :[protected]/080514/26, now what i can do, my mobile does not work effectively, please take action seriously to them, the staff are not well, and does not know about nokia function,
i am from gujarat (bhavnagar)

the mobile which i given to nokia care address is:

krony system
102, shoppers point,
parimal ckock,
waghavadi road
bhavnagar

phone no: [protected]

thanks

your faithfully

deepak bhoot

i had purchase the nokia mobile 6233 few months ago but unfortunately my mobile camera does not work properly since i have purchased it, i have given it to nokia care P. S. Electronics at nagpur on 07/05/2008. but till date i do not got my handset. when contact them for my handset they did not give any answer. they just say we sent ur phone to pune and it didn't come yet. now what i can do, i have no phone from last two months, please take action seriously, the service is very poor to customer.

nokia/mobile 5700 — mobile not working properly under warranty

my mobile nokia 5700 was under warranty when i gave it for getting repaired.it has been around 2 months when i gave ma set for repair.they told it will have to be sent to delhi for repair which i agreed upon and when ma set came back it was not working properly and then i gave ma set back to them they said it will have to be sent again to delhi and i have not recieved my handset back and i am facing many problems because of that.

in this case i want a new set replaced in place of that and the monetary compensation for all ma inconvenience and all the money which i spent on travelling as i am a student and i am studying in indore and i gave ma set for repairs in dehradun which is my home town and i don't want my old set back as it has been opened up 3 to 4 times for repairs and i don't no what parts must have been changed and what would have been done with it.
so please kindly take some action on this as fast as possible.

Nokia India Pvt Ltd — set has receive under warrenty by local aturised service centre but company has told that is not under warrenty

set has receive under warrenty by local aturised service centre but company has told that is not under warrenty.

Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia — Problem In nokia phone

When I am keep my nokia 5200 phone to my pocket then five number is comes to phones screen automatically. And when I play any music in the phone the sound is cracking .

hI,

Not sure if i can get some help from yourselfs, i have been a nokia customer for 7 years now and i love the models of phones avilable, i have at the moment a nokia N95 and love it, but only problem is that the back of the phone what keeps the battery in place, i was just wondering if you could send me one i would appreciate it so much, if not if you could send me a email explaining were i could get one, thank you for your time,
57 millstream close,
hitchin,
hertfordshire,
SG4 0DA

Nokia — care defect

i had given my nokia n-79 to the NOKIA CARE located at Guwahati, Chandmari Area
my complain was to repair one of the speaker of the mobile which did not worked.
this was a manufactured defect.
when i was returned the mobile, it was dampened by the care executive when i asked for the upper cover replacement they denied saying it was my fault. rather my cell phones speaker defect was not corrected.
i am very dissatissfied with the customer care members.
please help me.
Farhad

I Have a nokia 2330 whis is on a roming basis there is no problem from the netword end have checked with the sim card also there is no issue . But when i m making a call the call is not going though and it says call barring activated and when we got to dactivate the call barring service it is asking for a pin code.
Could you pls help me with the same.

Thanks regards
Mrs. Yvette Trevelyn Gonsalves

Nokia — Handset not working 4 times sent to nokia care.

My self Santosh Kr Yadav I have a hand set of nokia it is nokia classic 2700. But from few days its not working properly. I have sent my phone to nokia care sevral times but now also its not in working position.

nokla — Problem in phone

Dear Sir;

As i had purchased a Mobile Phone from Ghaziabad Model C-6 on 16.10.2010 at 6.00 clocks in the evening, on the same date, it starts making Hanging problem. So i asked dealer to change this. He told me that it is to be checked by the company. So you go nokia care in noida, i move there they said that sir, phone software is not updated, so we are updating the software. After that updating it again shows the problem of hanging. Then i again move to the care and said it was again showing the same problem. They said we will keep for one day and check up. After one day they said phone is checked you can take that. After taking the phone from care. in the same day evening it shows the problem. i again move to care and tell them the problem and shows the problem. They said we have to send it to company in gurgaon and we need 7-10 days time for that. Now again they called me and said the problem is still there. so we are are again sending the phone to gurgaon. So i purchased it on 16.10.2010 and today is 27.10.2010 i dint use my phone for one day and, in nokia care no body is bothering to solve the problem. pls do help me in this matter to get me new phone from the company



Regards


Vikas ahluwalia
[protected]
Add: D-256 govindpuram ghaziabad

This is regular story for any one, who is going to purchase high hand mobile set...Either Nokia has to change their service support strategy...they can not sell faulty sets in such a larger nos. to customer...I am also suffering with similar problem. Need 10-12 days for mobile repair...
Nokia's service team attitude "Customer has to learn how to use mobile..." ridiculous !!!

Nokia — problem with phone

whenever i receive anything from others via bluetooth and try uploadin it to my computer the phonr is not gettin connected.

Nokia — problem in new handset

Hi
i manish thakur bought a NOKIA E-5 Mobile Bill no 16113 dt 23.12.2010 Rs 10.000 From M/S chadha mobile Pvt ltd Phagwara gate,near bhagat singh chowk Jalandhar City & its IMEI no is [protected] the problums is,set is stop working after 10 day from date of purchase i visit shopkeepar but they refuse & suggest me visit Nokia service center ,after visit nokia service center they give me manual job sheet & update sotware of the handset ,but i face same problum after some day ,,nokia service center update my handset 5 time under same job sheet . at last set is dead in feb 2011., after set is dead,,set send to nokia Head office by service center & after 10 days they give me my set with new IMEI[protected] ( inner body without battery & cover changed by company as per service center ) but after some time in 3rd may set is again dead & I visit nokia service center & service center opinion is the set send again Head office & collect after 10 day & jobsheet no is[protected]/110504/10 at Mobile clinic shop no 4 green mart complex Model town road ,JALANDHAR CITY on 7th may I drop a mail (attached) to Nokia customer care my whole problem but they refuse (attached answer ),
after 19 days on 21st may afternoon nokia service center provide me my handset with new IMEI no [protected] & assure there are no problem face u by nokia in future, but , after some hours in evening on 21st may I face problem in display of handset (Red & black lines on display ). because 22nd is Sunday on 23rd may I visit again nokia service center but there are no satisfactory answer by service center & they give me manual job sheet no[protected]/110523/37 & there are no standbye set provide me by service center in whole session & I lodge Telephonic complaint at nokia service center no[protected] that I want to leave this set & kindly refund my money ) & complaint no is 1-[protected] But there are no positive response by company at present my Handset at nokia service center.company want to give me my old many time repaired set but I want refund from company.
From the begning when I purchase Nokia E5 Handset I face only problem again & again ,many time set repaired by the company but problem is not solved (a new problem faced again when last problem is solved) & maximum time aprx 4 month my handset is not with me & I am not using my new handset properly due to problem & I suffer my business loss & mently harassment ,before I go consumer court I want to share my problem with PEHEREDAR
Regards
Manish Thakur
34 green avenue
near basti bawa khel
JALANDHAR CITY (PUNJAB)
[protected] COMPLAINT ON 7.5.2011 to nokia carline
Hi
i am manish thakur bought a NOKIA E-5 Mobile Bill no 16113 dt 23.12.2010 Rs 10.000 From M/S chadha mobile Pvt ltd Phagwara gate,near bhagat singh chowk Jalandhar City & its IMEI no is [protected] the problums is set is stop working after 10 day from date of purchase i visit shopkeepar but they refuse & suggest me visit Nokia service center ,after visit nokia service center they give me manual job sheet &update sotware of the handset but i face same problum after some day ,,nokia service center update my handset 5 time at last set is dead in feb 2011., after set is dead,,set send to nokia Head office by service center & after 10 days they give me my set with new IMEI[protected] ( inner body without battery & cover changed by co as per service center ) but after some time in 3rd may set is again dead & I visit nokia service center & service center opinion is to send the set again Head office & collect after 10 day & jobsheet no is[protected]/110504/10 at Mobile clinic shop no 4 green mart complex Model town road ,JALANDHAR CITY
.in whole session there ara no set provide me as a standbye ,i fed up from the begining when i purchase nokia handset & i want to claim my amount & mently harrasment through consumer court & want to purchase another co handset .
This is for ur information
Regards
Manish Thakur
[protected]
REPLY BY NOKIA ON 11.7.2011
Hello Manish,

Thank you for contacting Nokia Careline.

We understand that you are facing concern with your Nokia E5-00 handset despite repair from the Nokia Care Centre.

We know how important this is for you and we look forward to providing you with the necessary assistance.

In response to your email, please note that we are not in position to comment on your request of refund. Further, we would like to inform you that your handset is under process. As soon as the handset has reached to the Nokia Care Centre, you would be informed. Kindly be in touch with the Nokia Care Centre for further updates.

Your case ID is 1-[protected]

For further enquiries, please feel free to email us or contact our Technical Support Executives at 30303838 between the hours of 9:00 am and 9:00 pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Thank you for choosing Nokia.

Regards,

Vinamra Saxena

[protected]

[protected]

Nokia — Nokia Care people

Dear Sir,

I wish to draw your attention towards the maltreatment made by your Customer Care people at Ghaziabad namely Mr. Aditya Gupta of Gupta Associates, HIG-16, Vaishali , Sahibabad, Ghaziabad - Uttar Pradesh.
I bought my cell phone Nokia C3-01 Touch & Type on 24/04/2011 from New Jimmy times, Moradabad. Just after 2 days from the Purchasing date it started hanging a lot and then the touch stopped responding. I asked the people to change the touch. And it got better. Then after serving me few months it again started giving me trouble like 'hanging up touch screen'. Since it was under warranty period, I visited Nokia service centre named above on 15/02/2012. and after thorough checking they verified the problem and deposited the cell phone with assurance to get it repaired. They provided me the Job sheet[protected]/120215/40. Some days before on receiving the phone call, I visited the centre with my friend, but to my utter surprise the cell phone got so many scratches over its body panel though the problem was solved. I asked the gentleman Mr. Aditya Gupta, who was attending us to replace the body and give us the cell phone in the same scratch less condition as I had given. But instead of listening to me and resolving my problem, he started shouting abusive languages, scuffle my friend to throw us out of the premises. When I politely asked him that I am not going to accept scratched body of my cell phone, he spoke that, 'phone is there whether U accept it or not, I am not going to do anything and turned his face from the situation. That day I didn’t accepted my cell phone as it wasn’t in the condition like I gave them and asked them to forward my request to the higher authority. They told me they’ll inform us tomorrow by a call. Day after that day, I got a call from them that we are sending your cell phone to the company for further processing about the matter.
Now with heavy heart and a unsatisfied situation I am approaching you to do a justice and get me my phone in the same condition or get me a new phone as I have already suffered a lot with this cell phone or should I say goodbye to this brand .

Yours Truly
Garima Tandon
[protected]

Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia — Warranty not upgraded

Sir,
I have upgraded my Nokia 3110c at Nokia Care center nanded one month ago but they have not updated their system.now I am facing problems while repairing my phone because previous warranty is now over.

Nokia — to change my nokia device

i have buy a nokia 5800 xpressmusic for some month it work proprely but after few month it creat so many problem like mobile heating ,phone restart , battery back up low .i have repair it for 3times but problem was not solve & when i am going to nokia care they scold us &shouting to us&says tuje yahi nokia care milta hai dusre nokia care par ja .The name of care was krati enterprieses in jhabua district .please help me fast if you can my contact no is[protected]

Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

I face the same problem on my Nokia 300. When you go to NOKIA care during extended warranty period, they will show you any damn cause that will void the warranty and they will charge you for the servicing. It's NOKIA's new business policy to earn money through extended warranty and then charging twice for the same by voiding the warranty. And you never get any written confirmation from them which will be covered by the extended warranty...they will assure you verbally all the time.

Nokia — Product not functioning

I had purchased Nokia 6300 in June 2007. There was problem and cell used to go off even after charging completely. I approached Nokia care in Ghatkopar Mumbai they said it would take 1 to two months to replace and even refused to give me a spare battery. I did not have any alternative but to wait for my peak season to get over and I gave the phone to them in first week to November and the replacement came end December 2007. After few days the problem persisted, which is not even cured today after puting serveral complaints even to their corporate office. when I last visited them, the nokia care requested me to sign wrong papers saying that it is not a repeat order.

This is regarding your cm service, i have purchased a new 5233 nokia model frm shiv digital studio udhampur jammu and kashmir on[protected]. after 2 day the mobile camera not working due to some softwarehardware problems, I went to your nokia care center at UDHAMPUR ANAND COMMUNICATION they paople saying your phone has some sort of problems which can be sorted at our new delhi office so if you want to repair your mobile phone we have to sent it back to our delhi office and you will get after 20-25 days and no body is taking the interest neither DEALER OR YOUR CARE CENTER.
I m getting Fed up with your cm services so plz sort out the problem asap.

Nokia — i want my money back

nokia phones r worst i have bought 2 phones ie nokia c3 and nokia E63.Non of them is working properly.
i have complained abt this issue to nokia customer care.but till now tere is no response.
so i request u not to buy nokia phones.buying them is simply wasting ur money.
for any details u can contact me.for detail explanation.
soon i am planning to put a case against nokia in consumer court.


Regards,
saurabh gupta
gupta.[protected]@gmail.com
[protected]

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you.
Team Nokia

Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

nokia c3-00 — lost my mobile

Hi,

My mobile set NokiaC3-00 has been lost[protected] in Oman set details are:



NOKIAC3-00
IMEI no.:-[protected]

Please block my equipment.

Nokia — Lost NokiaC3 mobile

Dear Sir,

I lost my mobile by 11/08/2011, Nokia-C3-00 S.Grey colour. IMEI: [protected]. Can you please help me to get the same moblile.

Please let me know srinivas.k.[protected]@gmail.com, [protected].

Thanks & Regards
Srinivas

Nokia C3 — mobile lost

I have lost my Nokia C3 on before one month,please block my phone.


IMEI:-[protected]

nokia c3-00 — loss of mobile

i lost my mobile no [protected]and IMEI no [protected] today in train near agra .plz diconnect the assesibility of the set to prevent the possible harm as mobile banking user id and password was saved in set
regards
umesh pratap singh

Hi,

Please get in touch with the concerned local authorities.

Thanks,
Nokia India Team.

We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia Mobile — Warranty/Replacement

Dear Sir/Ma'am,

I had purchased a Nokia mobile (5310 music Xpress) on 25th Dec'07.After using it for sometime I found out that the mobile reboots.When I enquired about the bug from other users they confirmed me too.I gave it for servicing to the Nokia care center in Malleshwaram Bangalore.After few days they repaired and hand it over.But after few days I once again got the same problem for which I again gave it for servicing.Same thing continued after that too.When I asked for a replacement they told me it will not be done till you report 3 times for the same fault.After that due to my office work I needed to travel over seas for 8 months.The problem still continued and I didn't use the set as I couldn't aford international roaming but whenever I used to hear music the problem used to re-surfaced time and again.I again gave it for serving after I came back.Though it was the third time but they didn't considered it for replacement and by 24th Dec'08 my warranty will also get invalid.What should I do?Its giving me nightmares.Moreover each time I loose my precious datas, everytime they formats my external memory card and the pain I have to take going and coming back from the service center.Please advice me how can I take this case forward.

Thanking You and looking forward for the reply.

Regards,

dear sir
i am purched to nokia mobile model no. 1202 . date of purched 31/05/2009 for battary bakup not aviable this set i knowalge for nokia mobile talking time 09 hr, stand by 26 days but my set stand by 02 hr. i am not astisfied for your comment. product code no 2574736 imei no 351937/03/9993175/1 CE 0434 . battray deatil for [protected]- Q[protected] .
pls confrim for you my mobile no [protected]

thanks

[protected]
durgesh tiwary

Nokia — refused to change the part at my cost even though under warranty

sir, i have bought nokia 1661 model 2 months back, within 15 days the display was cracked when i gave for repair they told that the display would be changed under warranty.but after 25 days they told display was not changed under warranty. than when i asked to change at my cost they told that it could not be changed company dosent produce the display of 1661,so,they asked me get it at repairers when i asked them give me it written they refused and said it will done at mumbai.i asked them to do it,they refused.

so, for getting it done i have to go to mumbai.when i asked them to give number of regional head's mobile no. or email id, they refused.

so, i want them to give me my amount of rs1700 for that mobile 1661.

Nokia — Replace of display

I have purchased a Nokia mobile set vide model 6303C on 08.12.2009. Today (i.e.17.04.2010) the same set all of sudden it display comes blank. I went to the local service center situated to East Boring Canal road namely Ganpati Mobile Bank. They tild there is no stock, but they are replacing the same on cash. My question is that why not for warrenty persons work being done immediately ? Why the work has been done for non-warrenty people ? Because on warrenty it doesn't pay money and non-warrenty it pays the money, is is so. I am requesting you to look in to the matter and do the needful at earliest.

Thanks !

William Wood

Nokia — replace of mobile

i purchased nokia 7210 supernova.the mobile switchoff automatically. i phase the problem often. i have given the service centre 8 times. but that problem has not cleared still. they are telling that don not use bluetooth.i am very sad about the cellphone.please replace me the cellphone.
mobil no;[protected]
imei no ;[protected]

Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hello this is gaurav pandey from hyderabad, same problem is with me i had purchased lumia 720 on dt 09/08/13 in a small accident my lumia 720 got damaged badly ...its being only a week, , will it be replace able of repairable ...please suggest me ..

Gaurav Pandey
Hyderabad
[protected]
lumia 720

Hello,
I bought Nokia Lumia 720 on 18oct 2013.Today, 11th feb 2014 it got a crack by an accident.so does it come in warranty period??

Thanks,
Shivani Gupta

Hi, Gurav Mishra

This is Shwekanand Sharma want replace Nokia Lumia 720 screen. what is the cost of it, tell me my mob num-[protected]. Please give me the Rpl fast, ,

My IMIE no.: [protected];
mail Id: [protected]@gmail.com

Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for GPRS has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Idea Cellular!

Hi,

Please get in touch with your service provider.

Thanks,
Nokia India Team.

We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia — misleading information

The nokia priority dealers on kalkaji main road have been misleading me for the
past 3 months. I have been frequently asking them about the release date

of Nokia C6. In May, they told me that it would be definitely out by June. In

June,they told me to wait for another month. Came end of July,they told me to

wait for one more week. Now again, they are telling me to wait for one more month.

They have just wasted my time and belied my expectations.

Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia — Nokia Care is not at all Caring the Customers.

To : The Customer Care Head,


Dear Sir,

I hold a 6275 CDMA Handset of yours, few days before there was a problem in the Handset. The problem is if you switch off and switch on the set your wallpaper and ringtone will goto the Nokia default mode. So I went to your Greems Rd Office they said that now i have to got to either the Mount rd (Opp to Satyam) branch or to T Nagar Branch for CDMA Queries. Based on that I went to Mount Rd Branch After a long waiting I met your Engineer. He said it has got a Software problem and it can be addressed by Purasaiwakkam Branch (Opp to Abrami Mal). Then I went there given the set for reloading the Software. They said it will take 3 to 4 days to make it ready. After almost a week they said that it is ready and I can pick up the set. When i went there they gave me set with the bill amount of Rs. 550/- and said they have changed the keypad and reloaded the software. When i checked out the set nothing was replaced and the problem remains the same, now a new problem was there like all the nokia default tones and Themes where missing. When I asked, they called the Engineer (Mr. Jothi) who attended my set and he was really trying to prove his point and trying to justify the bill amount. After a long discussion then he accepted that by mistake they said it is ready and again he bought time from me. After two days when I went there, the same Engineer said that it can be addressed by T.Nagar Branch and asked me to go and meet Mr. Sai and Senthil, I went there and met Senthil he asked me to wait for few minutes, but after few hours he said he need two days time to check and asked to get a Job Sheet. I gave the set on 21/July/2008. After few days they said that they can't able to identify the issue and said it been sent to the HO. Till today I have not received my Handset.For your Infomation I'm into Automotive industry and we use to service high tech engines but we never took such a long time to do a complete overhauling itself. I work for 3M and we are a vendor for Nokia also. I never thought that NOKIA will do like this. Please let me know what do I do to get back my Handset. I'm really got fade up the way your people use to respond over the phone. Please get back my set even it is not repaired also, Let it be a fine for me for such a good hope I had at Nokia. but please return back my handset.

The Job Sheet Number is :[protected]/080721/16.

Expecting your reply...

Regards,
Venugopal.K,
[protected].

I am a customer of nokia . I have purchased a set 7310C on 22nd december from nokia priority dealer jain times 1 S.P Mukherjee road kolkata-700025. After using the set for 1 week on 7th jan its keypad becomes hard, when i go to the jain times they send me to nokia care AM MOBILE TELECOM PVT.LTD.

They take my mobile and give me a jobsheet where the delivery date was given 23rd january, but after repeated times i have visited to nokia care but they didn't give me any positive sign from their side . On 2nd february they give me one number 30303838 . After calling on this number they told me that my set is ready for despatch . But till date i didn't get my set. From Delhi they give me a complain number 2-3T0DV5. Day by Day i am getting no support from their side They are giving me no positive answer .

Please look into this matter seriously


RAJU KUMAR SHAH
[protected]

Nokia — phone replacement

sir, i am a user of nokia 6233, IMEI NO:[protected], i m facing the problem of auto power off & low storage of battery from last couple of months, i have been to nokia service centre more than 12 times within last 3 months, talking about last months my set was with nokia care(unnati customer care, jaipur)for approx a whole month from jan 27 to feb 24, in this period of a month they called me 6 times out of which (they tried to repair 4 times & even sent my set to delhi 2 times), then I submitted on 25th feb 09, still when not repaired I submitted my set on 2nd march, this month my set was with nokia care(unnati customer care, jaipur)for again approx a whole month from mar 2 to mar 23, 2009, still my going there proved useless as my set was not repaired, this negligence causes hurdle in my profession with unnecessary time loss, still i my set is still with unnati customer care, jaipur, which i submitted on 25th march09 with jobsheet number[protected]/090325/65, as my warranty is ending & then nokia cant be held responsible.so, this time i requested to ensure a replaced new handset, now it has been more than a month still I have not received my desired new handset.So, Please ensure a new handset as soon as possible.

Thanking you in anticipation !!

Nishant

Contact no : [protected]

Mail id: dr.[protected]@gmail.com

Jaipur

Nokia — Replacement of the product

Dear Sir/ Madam,
I purchased Blutooth Stereo Headset BH-214 from Nokia Priority dealer, Pullicakal buildings, M.G. Road on[protected]. price of the product is 3500/-. Shop Manager by name Mr. Manu prmoised me ''6 months replacement gurantee' at the time of pruchase.

Today, when I approached the shop manager, with my damaged product, they are not ready to replace the product. apart from this, they abused me with wrong language. I lost my money and also I am totally disgraed by the shop manager. After a lenghty conversation, they agreed to replace my product. I returned my product and took a letter from assurance letter. Again, at 4 pm on the same day, shop owner called and abused me with wrong language saying that we will not replace the product.

Kidnly look into this matter .

Thanks
Vinod Alex

o2 — phone is hanged

My phone is hanged & is not operatable.

o2 — O2 XDA Atom Exec - Screen damaged

Hello There,
It is less than a year I bought this fantastic gadget and the screen is down, it shows a white pale background though touch screen is working.

I purchsed the phone in 2007 with 29, 000 from Rediff.com. Please help me with a service centre located in Mumbai, India.

Regards.
Pallab.
0091 [protected].

Nokia — mobile hangs

nokia n73 mobile hangs while calling, and its stand by time is reduced to 1/3 of the priscribed time

Nokia — Hang of mobile

Hi,

I had purchase Nokia N70 Music Edition Handset in Dec 07. However in this 8 months my cell got hang many times during use.

Some times it got ok on restart of it, but two times it needs to be take to the Nokia care & need to waste time & metal hurresment.

Now it is being submitted to the Nokia Care & it is going to take Min 10 days time to repair it.

I was gone out to my sisters place in Kolhapur Dist. & it got hang i was unable to contact my office & I was just not able to inform them that my mobile is dead, it cause bad impression in office.

it is disgusting that a new handset make u helpless in need.

Please help,

Thanks & Regards

Prasad
[protected]

dear friends...

i have been o2 xda stealth ...
and now my cell have hanged up...

after that i called to singapore but its not responding...


can anyone help me...

Hi friend,
Can I have the details of your phone?

Nokia — hang the phone

i m vinayak mohan gosavi. i have buy the nokia 5220 xpress music in dec 2008.IMEI NO IS [protected]. since jan 2009 every month i have problem and i hv also update phone software from customer care and i hv FIVE times send handset to company and ten times to cust. care .handset warrenty only 2 months remaining still problem not solve.

Nokia Mobile — phone hanging

I have purchased nokia 1800 model mobile just one week back. And this phone is hanging for every half an hour i.e., it is switching off & switching on itself . Previously also I purchase 2 No. entry level black & white Nokia mobiles and I faced the same problem.

Nokia — new Mobile getting hanged

I purchase new nokia 5233 which is getting hanged from the 5th day of purchasing i go to nokia care ask fro hang problem they said its software problem they reinstall software but still it is getting hanged so much i am facing so problems becoz my most of work is on mobile.Thier is hang problem in many nokia mobiles i think nokia is not right choice.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

NOKIA-N72 — Complaint for carelessness

i gave my nokia72 for repairing, i bought new set just 3 months before.it got some display problem i gave it to nokiacare in hyderabad, mehdipatnam but its been 2 months i didnt get back my phone, every time they are saying they sent it to factory in chennai.its really shows how much careless they are about there customers

Nokia Phone — Complaint Against Nokia Care

Dear Sir,

We had given a Nokia mobile model no. 5610 to your Nokia Care on 21st June 2008 wide job sheet no. [protected]. At that time we were told it need one week for repair. After up a lot in first week of July, I was informed by the executive in Nokia Care that my phone can’t be repair and the company will give me a new handset, which might be two to three days. On 10th of July we received a massage from HCL that our mobile is ready and we should pick it up from the Nokia Care. When we went to the Nokia Care, I found that the body of my mobile was damaged. When I asked the reason I was told that the body of my mobile has been scrapped as Nokia. Don’t keep old bodies and this is a replaced body and ironically it was having lots of scratches on it. Since, than I am just Following up with Nokia Care but till now I haven’t receive my repair or new handset. It is newly one and half month that I have following up this matter and seems like till the customer does not care for customer. If I don’t receive my phone within this week, I shall be let with no choice but to go to consumer forum to get back my phone as well as damages from your company. I hope your will not ignore this matter and take necessary actions.


Ashish Jain

Consumer Voice ID No. 113824

from
Itwari CA road
Nagpur India,


my nokia E-50 hand set in sound problem i am going to nokia care then they tolled me ok. then after 5 day i am going to care my hand set is dead they changed my hand set..
nokia after cell service is bad.
what can i do for this ?

Nokia - to you only — my complaint

I am sandhya i inform my complaint. What is the action taken about that i din't get any replay from you.

why the NOKIA UK draws cheating the people.
why they were using the nokia company name and nokia also mingal with this scam

Waiting for your reply. [protected]@yahoo.com

Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Nokia India Team

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

mobile phone — FROUD COMPLAINT

DEAR SIR,
I AM RECIEVED THE COLL OF Mr SAMEER, FROM AIRTEL ON[protected] FOR CHANGE MY POSTPAID PLANE, THE AGENT OF AIRTEL OFFICE WAS CAME ON 8-2-2009 AT MY HOME 1311 SEC- 18 FARIDABAD, HOUSING BOARD COLONY.HE GIVES THE ANROLMENT FORM RAGISTERED BY AIRTELL OFFICE, MY BROTHER IS FORGET TO TAKE HIS NO. MY AIRTELL POSTPAID PLANE WILL NOT BE STARTED. PLEASE SIR HELP ME AND CHEAK THE ENROLLMENT FORM. MY CONTACT NO IS [protected]. PLZ SIR HELP ME.

Mobile phone (nokia) — Cheating me

A local fellow name Nani running a shop for selling old and use mobile for last few years, some how I had got his add. and asked wheather he can give me a phnoe with gprs facility as cheap as possible he told me it will take near about 2000Rs I agreed with him he has ta ken money near about a year ago but did not supplied me me a good once he had supplied me a broken and spoiled phone which was unable to do net surfing as I asked him about this he he told me that all the sim card of BSNL is spoiled all over India but the phone is good . after 8 months later he had supplied me a phone has no display .for me he has faced me a great loss. after that came to know that he has allready cheated more than 80000Rs by doing some technical fault in cesc meter reading, now cesc has also take out his connection from his shop but he is using the line without paying them. how I will get back the money ?
It is also confirm that you will also take his side, as taken in the case of leaders of Yamaha.
If possible kindly call me [protected]

I tjink you will not any thing as before.

Nokia — Fraud by NOKIA CARE

Hi,
I have bought a new nokia handset (2600). It worked for two months and on a fine morning it was not getting switched on.
I gave it to Koramangala (Bangalore) Nokia Care, where they made the initial diagnosys and told it will take 10 days for the replacement.
After 21 days when i call them, they told it is eady. I went and asked they told it cannot be replaced it got Tampered!
The funniest thing is they asked me to sign where it is written " I am satisfied with the service provided by them", eventhough I am not satisfied in fact.

This is my third phone Nokia Care is spoiling.
I have seen as many as 15 to 20 people who has the same compleints to the same Nokia Care center.

Nokia — non-original bill, servicing not done

Dear Sir/ madam,

I have given my Nokia E51 handset to a nokia care, situated in Gol market. The problem was poo audio quality, restart and reboot. My phone was in warrenty period but they say since water drops are found inside it is not in warrenty. I accept that and give my phone for repairing. They ask for 750 rs, that i pay to them. I ask for the bill amd they give me a normal kirana bill. When i asked for original bill they refuse to give it, anywaz i take that bill along with my job sheet copy.
Next day phone fails to start, i bring it back to nokia care, now they are saying give 1800 rs more to repair it. I say this problem was not there but after repairing it exist. But they refuse to repair my mobile. And their behaviour was not good.
So I am planning to go for consumer court. Kindly suggest me.

--
Shayaan Ahmad Noori
[protected]

u poor thing!!! but u muz hv indeed done sumthing bad 2 sum1 thru this mobile set
d8s y dis z hapenin 2 u guy! itz like th8, world z round! u hv 2 pay for ur deeds!
u muz hv hurt sum1 badly!

Nokia Mobile — Poor Mobile Service & Repair

I have a very big question mark on the repair services offered by you. I submiited my handset Nokia 5310 Express Music on 05 dec-09 for Mobile Screne problem. It comes back within 10-12 days with repair but my mobile camera always shown stanby. Submitted again and comes back on 22th Dec-09 and company damaged my phone body & Camera. now what i am doing.

Nokia Phone — mobile fraud

sir,
i own Nokia 5800 xpressmusic phone which was not working properly so it was replaced by Nokia care center situated in malviya nagar, which took over 3 months. they did not give me any job sheet or any bill before and after the mobile was replaced. firstly took 1940/- for repair and then 1000/- to replace the mobile. and handed me new mobile with defects in it.body parts colors does not match. please take some action.

Nokia Care, Mobile phone — repair of Mobile Phone

I gave my mobile for service&repair to Nokia Care,Ace Communiation 151,!st floor,Kapil Vihar,Pritampura,Delhi-110034 on[protected].
I got it back after 20days.As it was not functioning properly I gave it again and got back
with the same problem after making many phonecalls.the amount they charged was Rs2800.I belong to a lower middle class family.
My model no is 6210.When i gave for the 2nd
time the jobsheet no was720 and i got back on
2nd Dec,only yesterday.

NOKIA - Mobile phone — cheating at nokia care

Dear Nokia,

With great regret I am informing regarding the service provided at the Nokia centers and also by the handset itself.

I've brought a fresh new handset from Nokia priority dealers ( model no: 7230). ( 2 months back). The s/w within kept hanging and also from time to time it used to restart by itself. Then after some day now the display is completely gone and nothing shows up. After going to the nearest nokia care center ( Frazer town), they refused to repair it as the part was available only after 20 days. and in some other care centers ( Indira nagar, malleswaram), the first question being asked was " is this within warranty period? thn..we don't have the part". This is the kind of responses we get when your handset is under warranty period. Now am not able to use the handset neither repair it ..Thanks to your loyal service care providers.

I am highly irritated by such behavior and demand clarification on this. I shall NEVER trust Nokia if such kind of service is provided by the care people and by the product itself. I've always been a good fan of all the Nokia products but now the quality of your products is reducing. This is not acceptable.

Thank you
Kindly please contact me on my mail Id for further details. [protected]@gmail.com

Dear Sir/Madam,

I bought brand new NOKIA MOBIL(N8) from Gupta electronics Pathankot(PB), in my mobil Themes and Shakes not working properley ...

I have make a many calls to Nokia Customer Care but could not find out any solution to this problem ...
Hereby you are requested to take some urgent action to short out my problem ..



Thanks & Regards
Bhpunider Singh
[protected]
[protected]

NOKIAC6 — CHEATING

I bought a Nokia C6 mobile on december 2010 and the very next day i found a complaint on the front camera and i repoted it to the nokia priority centre but they refused to replace the handset, then i contacted nokia care centre pattom , trivandrum and they wants to sent the handset to nokia for a solution and i given it to the nokia care and i got the handet repired after 15 days, then also a major issue was there in the handset that, the set will restarted on an active call, and it will continously vibrates unless and until we removed the battery from it, and i cant use that phone to send a message too... again i contacted nokia care centre and they again wants to send the handset to nokia for servicing, again i waits for 15 more days and after that i got the handset replaced. but on the first view itself i understood that , theat handset is not a new one and i stared using it and still facing the same issue of restarting.i paid 13,000 Rs and Nokia cheats me by giving an old set as replaced one with more issues ......Is there any solution to get a complete solution???

Nokia c6 mobile phone — Mobile repairing

My mobile nokia c6 was having some display problems so i gave it to nokia care .Then after looking they told me that it has water content and i need to pay full amount.Then i agreed to them .Now 30days passed they are not repairing it and told me to wait for 2 weeks more .They told i will need to pay bill of 5000/- for display which was not damaged with water content.
Please do any solutions for this.

Job sheet number[protected]/110629/18

Customer name : Aneesh babu.
ph:[protected]

Service center details:
CELL WORLD
M K buildings
Vadayattu kotta Mill Road,Kollam
Kollam

Nokia — Duplicate Speaker

my speakers got failed after the 4 months of purchase of my Nokia2730C.
i got new one and they have a very low and poor sound quality .

NOKIAC6 — always hangover &blink of screen

i have given for repairing of Mobile6 at tilak nagar nokia care.it had taken 10jan2012.But not problem solve.always hangover and screen blinking .i have also given complain by mail,but not response till date.
job sheet no.[protected]/120110/113.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

1. Contact Number: [protected]
2. Your Location: Kolkata
3. Device IMEI number: [protected]

Nokia Care do such type of business very often. I'm also a sufferer of nokia care

Nokia — 6233

IN MY HANDSET SPEARKER PROBLEM, DUE 2 THAT I AM NOT ABLE 2 INCREASE THE VOLUME, WHILE INCREASING SOME HISSSSSSSSS NOISE OCCURS...

Nokia — NOKIA 6233

DEAR SIR/MAM

WHAT THE HELL IS THIS ! ITS RIDICULOUS..................

FROM 3 MONTHS I AM CONTINEUS FOLLOWUING YOUR REPRESENTATIVE AT YOUR CARE OFFICE BUT NOT GETTING PROPER SOLUTION AS I MENTIONED ABOVE I AM NOT ABLE TO USE MY NUMBER ????????????????????????????????????????????????

TARAL SHETH
[protected]

DEAR SIR/MAM

WHAT THE HELL IS THIS ! ITS RIDICULOUS...

FROM 3 MONTHS I AM CONTINEUS FOLLOWUING YOUR REPRESENTATIVE AT YOUR CARE OFFICE BUT NOT GETTING PROPER SOLUTION AS I MENTIONED ABOVE I AM NOT ABLE TO USE MY NUMBER ????????????????????????????????????????????????

C.NO: 1/[protected]

TARAL SHETH
[protected]

i have to inform you that in my nokia instrument 6233 had problem for last few days.
and the problem is that my phone need restriction code & i haven't that code so pls. i am asking to u for that restriction code.

i hope u will help me as soon as possible
please sir...

Hi,

If you forget or lose the lock code or security code, try first the default lock code 12345. If it is not accepted, contact the nearest Nokia Care point to unlock your device. To find nearest location to you, go

to your local Nokia website, and navigate to Support > Contact us.

Thanks,
Team Nokia India

i purchase new nokia 6500 slide set on 03.05.08, i purchase from dubai, i pay 1170 dehrams against this set.Actually this cell phone i presented to my wife in india.In india when i started this cell phone the set feels some worm & battery of the set finshed with in 2-3 hr.I bring back this set in dubai & compalaint to the shopkeeker, even he repaired my set. But problem is the same, also radio is not working.When he issue me the bill of the set writting"Goods Without Warranty", i can't read this message at the time of purchase.I feel he sold lot of duplicate matteril under the name of nokia brand.His salesman also can't explain about warranty matter.I am sending herewith the e-mail id of the shopkeeper(Big Retailler).
[protected]@eim.ae, Website:www.candans.com
P.O.Box:112431, Nasser Square, Deira, Dubai-U.A.E..Tel.:+[protected] LINES), Fax : +[protected] ( CANDANS Trading L.L.C./Mobile Phones
Please look in this matter seriously & take the necessary action.
Thanking you,
Harinder Singh

Nokia — my cell phone is not working

iam having a nokia phone whose battery does nt last longer, while using camera it stops, key pad problem, its internel memory is full, memory card was corrupted, headphone is dead, nokiapc suite is not accepting it.etc

my cell 6500 is not workin...the screen doest work ...it cannot be switched on...it is not under warrenty...but...i bought the cell from uae...and am using it in inda...wat can i do ...?????please help me out..

i have a problem with my nokia mobile 3600 slide . its display is not working. i am from tanjore district. where i can get the service?

mmc problem 5610d xm

Nokia — Mobile phone is not working

Dear Sir/Madam,

This is inform you about that I have purchased a mobile handset from nokia[protected].It comes to hung mode while using for one minutes.Since now it has been sent to service centre around four times.This affected my studies, i need appear 12th board exam this year.It is not working properply while using the handset.No permanent resolution provided by the Nokia service centre.Details are as follows.

Name of the company: Nokia
Model of the handset: 5030
Product code: 0578483
ESN/EMI no : [protected]
Warranty ref no : APAINY[protected].
Mobile no :[protected]
Date of purchase:[protected].

date of handset submitted to the service centre: 21/12/2009 and this is fourth time i am submitting my mobile handset to service centre due to problem
Symtoms identified by service centre are Power:phone locks up , not responding.


Thanks and Regards,
Mohammed Kani

HI,

I got a cal from nokia from voice mail.They have not any actions to resolve my issue.

Request you to kindly look into this


Regards,
Mohammed Kani

Nokia — my nokia mobile is not working

Dear Sir/Madam,
I have purchase nokia mobile fron nokia priroty dealer but after 3 month my mobile is create lots of problem i am repair my mobile from nokia care center 2 times but my mobile problem is not sloved.
so kindly do the needful

Thanks and Regards
Nitin Markan
[protected]

Nokia — non working of handset

sir,
I K.S.Rao purchase a hand set of Nokia-N-72, IMEI: [protected] from Bhilai, Chattisgarh state on NOV-2009. This set started doing problem within 4 month of my purchase ,I send my hand set to NOKIA CARE thrice they simply formating the set and loaded software.I requested them to check the hardware and replace the set but they did not do so. As my problem was continue after completion of my set guarantee , while I send my set to Nokia care after checking they said that the problem in hardware and need to change hardware.Sir as the brand name of Nokia in India is a pride but the service and customer complain dealings not up to the mark.Thats why other mobile company growing.
Sir my humble request to you please see the matter and replace my set.

Nokia — not switching on

i had purchased my phone (Nokia x3-00) in august
from yesterday my phone working is very slow
today i saw that its switch off
i tried to switch on
but it's not switch on

just 5 months
what's this hell

Nokia — Touch not working

I bought a Nokia 5230 Xpress Music touch set 7months ago. Now, from a week, the touch has failed to work at some places in the mobile. I still have the warranty. Kindly, do the needful regarding the same.

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you. Please mention your name on subject and add your contact in the mail.

Regards,
Team Nokia

Nokia — cell phone is not working

i have purchased my handset from hg retail solutions pvt ltd shop no 54-55 model town , jalandhar vide bill no hg3068/0182/11-12 on[protected] and just after 3 months of its usage i have found that my mobile hand set is not working properly as it get hanged and some #[protected]abc kind of figures appear on its screen, I contacted the hg retail solutions pvt ltd and they have further advised to check for nokia service centre as they will deal with it as the same is under warranty I will not be charged any money, but on going there the nokia service executive, mr Praveen at gt road , jalandhar has told me that my handset has flap problem and it need to be changed and has charged me about 500 charges too for which he told since on billing it would cost me more so need not to take the bill now your phone is working good. But After few days I found that same problem still persists , now I again went to nokia service centre and they told me that my phone has some water , I was really shocked !!! how come it would be happen ? but I really want my cell to work I took their assistance and they further charged me rs 600 for drying the water , but after 2-3 days of its service I faced the same problem and contacted them now they are saying my phone is dead they will contact the head office , incase it works than its ok otherwise my phone is a dead machine. I am really very upset with this service, what is my fault , the service of the nokia is where, what about my warranty period, why I am paying such a huge charges on my machine ? I am really feeling bad to purchase such a defective cell phone of nokia, plz help me out from this trap.

nokia company — display is not working

respect sir,
my mobil is any moth software currpted in data and mobil is display is blank some time and please my changing handset & please my new mobil

Name:kapil parashar
modal no:x2-01
mobil number :[protected]

Nokia c2-06 — Not working properly

I have bought the mobile c2-06. It been only a few weeks. But i am getting lots of problem. It getting hanged and also unable to check mail or do operation. Need to remove battery and switch ON all the time. I want the perfect service to solve the problem.

Nokia C206 — Lost my cell

I lost my mobile at movie theatre(Velocity, Indore). Mobile no. were - [protected](Reliance GSM) and [protected](BSNL). Plz block both the SIM cards asap.

Request to replace the present defective Nokia handset with a new one
Date: 03.02.2012


(Sub: Request to replace the present defective Nokia handset with a new one.)
Dear Sir,

I had purchased Nokia Handset (Model Name – C6-01, ESN/IMEI NUMBER– [protected], INSTRUMENT TYPE-PHONE, TECHNOLOGY TYPE- GSM) on 25.12.2011 from shilpa mobile, udgir dist latur

From the day of purchase, the handset is showing the frequent problem of sudden switching off and heating.I gave that phone to nokia customer care showroom in pune.They said there is shortage in board.Due to repetition of this problem, I don’t want to use that monile again.Firstly I have problem like this.
I hope this letter will be addressed promptly and my problem will be resolved within 7 days of time span.
In case it is not resolved within a week’s time, please mention whom shall I contact next for getting an early solution.
my mob.[protected]or[protected] email id [protected]@gmail.com
Yours faithfully,
Ajay jadhav

Nokia C2 - 06 — Stolen my mobile

Dear Sir,

I have lost(Stolen) my Nokia mobile phone 3rd May 2012. The details of mobile - Nokia c2-06(Dual Sim) (IMEI-[protected]/92)

Please block this handet.

Regards,
Rakesh Pawar
My..email ... rakesh.[protected]@gmail.com

Nokia — screen not working

recently i bought nokia c5-05 handset and it was working perfectly for a week or two afterwards what happen ...i'm confused touch screen works sometimes and sometimes not, switch off by itself...........now its really irritating me and its not only my problem my friends who is having the same model is facing the same problem so please cease all the c5 model and do a proper research or else i think the goodwill of the company will be going down very badly......thanking you

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

I have purchased a Nokia LUMIA520 hand set on yesterday (9.07.2013) & gifted to my elder brother as a birthday gift
but it's so shameful for me that gifted set have MFG problem.
At the same time I informed to my dealer ( where I purchased the set) he told me to contact Nokia Care.
Then I went to Nokia Care at serampore Battala & explained my problem(Right Side head phone not working),
they told me Head Phone socket require to change.

I requested them that it's just purchased so why should I repair the set, please arrange to replaced the same
because it's a MFG defect. But they told me replacement is not possible by us, it will be done only by dealer point.
At the night I again go to the dealer point & again he told me to contact Nokia Care & informed me that he is not a
manufacturer of Nokia, he is only a seller so how can he replace the set.


This a 1st time I am facing this type of problem from Nokia, really it's a unacceptable.


This is my painfully request to you please arrange to replace my new hand set as early as possible.


I am waiting for your valuable response.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Nokia Care — Nokia care nuisance

I had given my Nokia N95 8Gb to the nokia care to Nokia care here in nashik near Canda corner as it was not being charged.I was assured that i would get my cell back in 15 days.15 days later i went to take my phone and they said that it had not still returned from Mumbai.I had to wait another 5 days to get my cell back.On the 5th day they handed me my cell and i asked them to let me check if the problem was solved and the lady at the counter said there was no need.But still i forced her to confirm it but she did not budge and said it was confirm.I agreed as i did not want to make a scene there.After i went home i found that the problem had not been solved.Next day i went again to show them this.They aggrongantly made a new JOB SHEET for my cell and said they would once agion send it to Mumbai.Now its oer 1 month that my cell is with them and still they ask me to come after 15 days!!

Resume



NAME: SAGAR D BHAVSAR

AGE: 18 years

DATE OF BIRTH: 16 TH FEB 1991

MARITAL STATUS: UNMARRIED

ADDRESS: PLOT NO.3/4 JAI BHAVANI
ROAD.AUTE MALA NASHIK ROAD
NASHIK..


TELEPHONE NO. [protected]

EMAIL ID: [protected]@hotmail.com

ACADEMIC QUALIFICATION:

1. GRADUATION IN SYB COM (2009)
2. MSCIT EXAM CLEARED IN 1ST CLASS IN (2006)
3. TYPING ENGLISH (2006)
4. HARDWARE & NETWORKING
5. WINDOWS XP, WINDOWS SERVER, REDHAT.
6. TALLY 7.2 CLEARED IN 1ST CLASS.

WORK EXPERIENCE:

WORKING IN TATA INDICOM DISTRIBUTOR (PREPAID SERVICES)
COMPUTER OPERTOR & TELLCALLER
1 YEARS, 3 MONTH.


PLACE:- NASHIK SAGAR BHAVSAR

Nokia — re chargeing

we have already re-charge by using sbi net banking of my prepaid mobile no:[protected] of airel shim twice time of each Rs 200/- on dtd13&14 Arpil2010 respectively.But till date it was not reflectef in my mobile set.Please intervene in to the matter and do needful from your end.

with regards

ARUP KUMAR KUNDU

Nokia — manfucturing defect

this is gurpreet singh sehgal using mobile no [protected]. i bought n97 mini on 7 march 2010 from the day i took nokia n97 mini i facing problem with the handset. my querty keypad frame is lose i gave it to nokia authorised centre on apr 22 it came back on may 5 2010 still my querty keypad issue is not solved the frame is still lose. i have been using nokia from last more then 10 yrs but this time i brought nokia and my misery is not ending only. from march 10 to now i have shown your nokia n97 mini to dozens of nokia care centre but none of them were available to fix the issue of lose querty keypad infact some of your nokia care people made the frame even more lose. i am feed up of nokia poor quality i should have gone for some other complany like htc or iphone. worst mistake of life buying a nokia n97 mini. for 15 days my mobile was wit nokia guys for repairation but still results were no where satsifactory. nokia call centre are also not able to fix the problem they either hang the phone or give inapproriate replies. anyways i ll blog, facebook about nokia's quality i will make sure now u replace me the handset. if nokia guys cant provide decent service then i guess they shouldn't in mobile market. i m suffering because your handset had a manfacturing defect not fair. i dont deserve this. but i ll make sure i ll make as many as possible people know about nokia's cheap quality products.

Can somebody suggest me a touch phone within a budget of 20k. i am leaning towards the lg bl40 but i heard that this model has some manufacturing defects and tends to get hot very soon. i don't like Samsung and Nokia because they all look the same throughout their range. so please go ahead and give u r valuable suggestions.

http://www.ifeelbad.org/nokia-customer-care-service-and-contact-number

Nokia — Handset of Charger Defect

II had purchase Nokia Hand Set N-97 MINI from NOKIA PRIORITY deller at Vikas Marg Laxmi nagar Delhi-92 on 19/04/2010 Purchase Price Rs. 19,400 vide bill no 230 Dealer name M/s Samarth Lifestyle Retailing

From last 20-25 days the hanset is not charging from charger and take a lot of time to set on charging mode i had went to the Purchase Outlet at laxmi nagar the person is saying u pl go at Nokia Care i had went there but the Nokia Care centre is off Today i.e 06/11/2010 & tomorrow i.e 07/11/2010.


I have shortage of time today also some how i spare some time for the same but no use.

Pl help me to settle this problem ASAP.

Regards
ATUL JAIN
[protected]

Nokia — defect

My 2730 mobil set imei no [protected].This mobil is defactiv many time repared in your care at Narwana.Please replace it.

Nokia — BANKS PROBLEM

Dear Sir,
MY MOBILE WON THE PRIZE OF NOKIA PROMO. I PAID THE FEES . I COULD NOT GET PRIZE . CONTACTED TO CONSUMER COMPLAINTS.IN & REGISTERED A COMPLAINT, THEIR OFFICIALS TOLD ME THAT YOUR YPU SEND THE COPY OF SCAN WESTERN SLIP . AMOUNT OF PRIZE WILL BE TRASFERRED YOUR ACCOUNT VERY SOON. BUT 4 DAYS ARE GONE AMOUNT OF PRIZE IS NOT RECEIVED TO ME. WHAT IS THE REASON? I WANT TO KNOW REALITY...... CONSUMER FORUM ALSO IS NOT IN CONTACT .....THEY ARE NOT REPLING .........PLEASE GUIDE ME WHAT TO DO NEXT?

I'm not to sure, they've been handling these issues. Time will tell.

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Done. Please check and ask someone to revert ASAP.

Reminder: No one has contacted me yet. Please look up the issue and revert at the earliest. Have reservations for the next month. Disappointed. Unexpected.