Nokia India Complaints & Reviews

dear sir ,
i want puk code my mobile umber [protected]

sir,
I am a Nokia customer since 06/09/2011. I ought a nokia c6 IMEI No.- [protected] phone from my home town muzaffarpur bihar
soon within 8 months I got display problem in my phone, and so i went to nearest nokia care to get it checked.
They took my phone and told me that the display cord got cutand they have to send it out of state (New Delhi) to get it repaired because of lack of parts
on 12/05/2012 I got my phone back from nokia care


since then i was using it with comfort till a week ago when the same problem occured
since I am in bangalore right now so i went to nokia care nearest to me first in 3rd block jaynagar and then in banashankari 3rd stage
and both of them after inspecting the problem asked me for repair charge as 500 approx. and 2000 aprrox respectively even wehn my phone comes under warranty period (extended it after first servicing paying rs 499 on 12/05/2012)


please help me because you yourself are contradicting your services as you did it free of cost first time and charging at 2nd time with same circumstances and problem
I don't know what i have to do next and i seek help form you on this



thanks and regard
Mazhar
contact no.-[protected]

I am Kundan Kalaskar, Residing at Nagpur City. I have a Cellphone Model Nokia N8. Last year i have extended my mobile warranty for one year and i have paid the required amount of 1470, but those guys have not extended my cellphone warranty even after one year. Every time i had to come to nagpur for mobile repair because other nokia center will not accept it so every time i have to come to nagpur on that particular nokia center with bill and extended warranty receipt and they repair it, and even after telling twice or thrice them to update my warranty in system they dint even bother to do it.

As i was in Pune so i have to come all the way to nagpur just to repair it, my mobile is still with them they said that they will try to extend the warranty for one year or they will give my money 1470 back, but what about my travelling charges, my time, my leaves taken from office.

When i told them that i want to speak to your manager or owner they kept me waiting for hours and manager didn't even spoke to me, one other employee claiming that he is a manager spoken to me and he asked me to mail us regarding the issue and their superiors will revert me back. its been more than 8 days now but i haven't heard anything from them regarding the issue.

My cellphone is with them for repair and warranty has expired. Service Job Sheet No. : [protected]/121103/103

Therefore i want to log a complaint against Milaps Electronics (Nokia Care Center) 2nd floor, sanskruti sankul, zansi rani chowk, sita buldi, Nagpur. Contact number:[protected] /82 /83.

Respected sir,

I' ve lost my Nokia X3-02 pink (IMEI NO.- [protected])
on 22/10/2012 at 3:00 pm in , chennai.

Kindly search for the lost phones through your tracking device. Waiting for an abrupt response.

Thanking you,
prakash
email id - [protected]@gmail.com
contact no.- [protected]

Dear Sir,

I have purchased Nokia C5-05 on 25.05.12 vide emie no. [protected] from Satyam Telecom 2 N C Dutta Sarani, Kolkata-700001, vide Invoice No 110 after 15-20 days I have found touch problem on the device and report the same to Satyam Telecom,they have modify some setup and then the device is running. After 30 -35 days the device still showing the touch problem then I have gone to Nokia Service Center on Princep Street, Kolkata they upgrade Software and then the device is running. After Sept' 12, the device showing same touch problem on 19.10 12 I have have gone to Princep Street Nokia Service Centre they take the Device and give me a stand by device vide JOB No. 1019/18 and give me a Mobile No. [protected] to call after 8 days I can't understand why the device is making this problem.


I have received the device on 26.10.2012 after servicing the same. For that
time device was ok but after that I am still facing the same problem.
Therefore, on 27.10.2012 I have visited Princep Street Nokia Care and they
have told me to come on Tuesday 30.10.2012. I have visited on 30.10.2012 and
hand over the device to them vide Job Sheet No.[protected]/121030/41. I don't
know why that problem unable to solve by your Engineer and how much time it
will take please confirm it as early as possible.

They have given the information that you will give the answer with in 48 on 02.11.2012 but have have not call me. Again I have received a email from them on 07.11.2012 the same massage.

I don't know why that problem unable to solve by their Engineer and how much time it will take to solve this problem My Mobile Number [protected] still unusable from 30.10.2012 due to this problem.

I am really dishearten about this matter and becoming less confident about Nokia after Sales Service.

Please advice what to do from my end and necessary processes should I do.


Regards,
Jagadish Ghorui

Mobile :[protected]


Previous comunication with Nokia


-----Original Message-----
From: contactcentre.[protected]@nokia.com [mailto:contactcentre.[protected]@nokia.com]
Sent: Wednesday, November 07, 2012 2:58 PM
To: Jagadish Ghouri
Subject: Service Request No. is 1-[protected]

Dear Jagadish,


Thank you for e-mailing Nokia Care. The Service Request No. is 1-[protected]

This e-mail is in reference to the touch pad concern of your Nokia C5-05. We sincerely regret the inconvenience caused to you.

Please be assured that the matter would be looked into on a priority basis.

In response to your email , the case has already been forwarded to the concerned department. Our representative will contact you at the earliest.

Thanks & Regards,

Dewaker Bisht
E-mail Specialist - Nokia Care India

[THREAD ID:1-65OEXP2]
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-----Original Message-----

From: [protected]@mani-group.com
Sent: 06/11/2012 01:50:51 PM
To: <contactcentre.[protected]@nokia.com>
Subject: RE: RE: The Service Request No. is 1-[protected]

Dear Jay Sharma,

I have not received any call or any email from your side as per your email
on 02.11.2012 and the matter is still pending.............................



Please advice what to do from my end and necessary processes should I do.

Regards,
Jagadish Ghorui





-----Original Message-----
From: contactcentre.[protected]@nokia.com [mailto:contactcentre.[protected]@nokia.com]
Sent: Friday, November 02, 2012 10:35 AM
To: Jagadish Ghouri
Subject: RE: RE: The Service Request No. is 1-[protected]

Dear Jagadish,

Thank you for e-mailing Nokia Care. The Service Request No. is 1-[protected]

This e-mail is in reference to the touch pad concern of your Nokia C5-05. We
sincerely regret the inconvenience caused.

Please be assured that the matter would be looked into on a priority basis.

In response to your email , the case has been reforwarded to the concerned
department. Our representative will contact you in the next 48 working
hours.

Thanks & Regards,
Jay Sharma
E-mail Specialist - Nokia Care India

[THREAD ID:1-65OEXP2]
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-----Original Message-----

From: [protected]@mani-group.com
Sent: 01/11/2012 10:40:22 AM
To: <contactcentre.[protected]@nokia.com>
Subject: RE: The Service Request No. is 1-[protected]


I have received the device on 26.10.2012 after servicing the same. For that
time device was ok but after that I am still facing the same problem.
Therefore, on 27.10.2012 I have visited Princep Street Nokia Care and they
have told me to come on Tuesday 30.10.2012. I have visited on 30.10.2012 and
hand over the device to them vide Job Sheet No.[protected]/121030/41. I don't
know why that problem unable to solve by your Engineer and how much time it
will take please confirm it as early as possible.


-----Original Message-----
From: contactcentre.[protected]@nokia.com [mailto:contactcentre.[protected]@nokia.com]
Sent: Wednesday, October 24, 2012 12:09 PM
To: Jagadish Ghouri
Subject: The Service Request No. is 1-[protected]

Dear Jagadish,


Thank you for e-mailing Nokia Care. The Service Request No. is 1-[protected]

This e-mail is in reference to the touch pad concern of your Nokia C5-05. We
sincerely regret the inconvenience caused.

As per our telephonic conversation, the case has been forwarded to the
concerned department. Our representative will contact you in the next 48
working hours.

Please note that only our backend team is authorized to process your request
for device replacement post technical diagnosis of your current device.

Thanks & Regards,

Dimple Tharwani
E-mail Specialist - Nokia Care India

NOKIA Support Services:

1. Find the nearest Nokia Care Centre: Type "NCC<space>City Name" and send
it to 55555* (e.g. NCC DELHI)
2. To book an Appointment with Nokia Care Centre, visit
http://www.nokia.co.in/appointment
3. Online Support: http://www.nokia.co.in/support
4. Protect your Nokia Device -Buy Nokia Extended Warranty by visiting the
nearest Nokia Care Centre
5. Warranty Terms & Conditions: http://www.nokia.co.in/warranty
* Premium SMS charges apply








[THREAD ID:1-65OEXP2]
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-----Original Message-----

From: [protected]@mani-group.com
Sent: 23/10/2012 11:45:12 AM
To: contactcentre.[protected]@nokia.com
Subject: Email to Nokia care

[First name:Jagadish ]
[Last name:Ghorui]
[Personal ID:]
[User name:]
[Email address:[protected]@mani-group.com]
[Mobile:[protected]]
[Language:English]
[Country:INDIA]
[NA id:]
[User name confirmed:]
[Email confirmed:[protected]@mani-group.com]
[THREAD ID:]
[Channel:]
[City:Howrah]
[Street address:29/2 Andul 1st Bye Lane]
[State:]
[Salutations:Mr]
[Phone model:C5-05]
[Fax:]
[Landline:[protected]]
[ZIP:711109]
[Gender:]
[IMEI:[protected]]

[ANY FIELD NN]
[Type:Complaint]
[Topic:Nokia devices and accessories]
[Sub topic:Support, Service Points or repair]
[Message:I have purchased Nokia C5-05 on 25.05.12 from Satyam Telecom 2 N C
Dutta Sarani, Kolkata-700001, vide Invoice No 110 after 15-20 days I have
found touch problem on the device and report the same to Satyam Telecom,
they have modify some setup and then the device is running. After 30 -35
days the device still showing the touch problem then I have gone to Nokia
Service Center on Princep Street, Kolkata they upgrade Software and then the
device is running. After Sept' 12, the device showing same touch problem on
19.10 12 I have have gone to Princep Street Nokia Service Centre they take
the Device and give me a stand by device vide JOB No. 1019/18 and give me a
Mobile No. [protected] to call after 8 days I can't understand why the device
is making this problem and why you are not replace the device because every
one know's NOKIA ]
[Operator:]
[Software version:]
[Application name:]
[Application version:]
[Order number:]
[Connection type:]
[Computer OS:]
[Preferred contact method:phone]
[Repair Status:]
[Repaired In:]

I lost my mobile on November 5th, 2012. My mobile Serial No is [protected] Nokia E5. Please block my mobile.

Kindly confirm me that my mobile is blocked.

Thanks & Regards,

Sarita Shetty
(Contact detail: [protected])

As i am Deepak and Contact Number is [protected] from Hospet mobile IMEI is [protected] i have given Nokia E5 moblie at bellary customer care center dated 10/10/2012 with problem o[censored]sb port damage, they are not solving the problem and they are not responding

i have nokia 5233 mobile.i'm facing problem in sending message.the msg stays in my outbox & ask resend again n agin plz help in fixing this problem.

my ear phone is play very bad way and it's out of date what i do

I Received this email today....

Dear Nokia winner,
We have contacted you in the past regarding your won prize, which your
number was emerged as one of the few lucky winning numbers after a random
search. We sent you a notification via sms in the past, and also sent you
email, and we did not heard from you. We have already issued out a bank
draft worth 250,000.00USD deposited with the AIR WAY CARGO COURIER
SERVICE. and we have paid for all insurance and vat charges including
delivery charges for the delivery, and already with the courier company
since 2 months ago, we have been sending you sms and have not been getting
response form you, Therefore, we decided to contact you this last time and
forward you the details of the courier agent that will do the delivery,
before forwarding the prize to government treasury as unclaim prize. You
are advise to contact the delivery officer Mrs Reginal Wintersgill for you
to know when they will be doing the delivery. Do contact the agent with
the below details once again.
URRENT NAME, DELIVERY ADDRESS, TELEPHONE NUMBER.
Do send the details to the courier company agent Mrs Reginal Wintersgill,
for them to proceed with the delivery, and the only commitment, you are to
settle with them, is the security keeping fee of your parcel which will
not cost much as it has not been too long the parcel have been with
them,but i believe it will not be more than 250 pounds.
contact the officer Via email below and tell them to direct you on how to
pay the security keeping fee, for them to be able to do the delivery, once
they confirm the payment for the security keeping fee.
Mrs Reginal Wintersgill
Email:[protected]@dgoh.org
Have a wonderful day and congratulations once more.
Mr Tom Blues
NOKIA.INCORPORATION.

dear sir
i have nokia lumia 800 .now my handset is getting dead from 18 days .and compney has cancelled my warrenty .and there is no response from compney .

plzzz start my sms service...comtact me through mail......

Hi, I have purchased Nokia lumia 800 on 5 October 2012 unaware of the DIWALI free gift to be announced after one week..... I asked the shopkeeper about the diwali offers .... He said there are no such offer yet .... If company announces any offer then I give assurance that I will receive the gift .... After one week when I went at the shop he said that company have denied giving me the monster headsets ...... Now I want an gift cause the shop retailer said so and also that I'm not satisfied on not getting a gift after buying such a costly mobile handset ... I think i deserve an gift about which i have not known ... If had any idea i would have waited for one more week ...
I think you would have done the same.... Please understand what I'm trying to say here.... My IMEI : [protected] .... Kindly issue me an pair of those headsets. Name - Manish gaharwar. & happy diwali

Dear sir,

i lost my mobile in temple sir . i searched but it not found i has blocked my sim card but not mobile please block my mobile sir immeditly
my nokia n70 imei [protected]
thank you sir;

Dear sir
my mobile lost 3 month back i am also complaint police station (uttam nagar new delhi) but not responding please confirm mobile IMEI NO [protected] Model Nokia C2-01 Color Black
my email [protected]@gmail.com mobile no. [protected]


thanks
vikas

Dear sir/madam,
I would like to tell you that i have lost my Nokia N72 phone. It's IMEI No. is [protected] so i request to block (reject) my Nokia phone if any subscribe will use my stolen phone than kindly send me his address through my mail.

I deposit my Bluetooth dated 11/10/12, In the nokia service center Maa Communication address. 13, shankar vihar, opp. metro piller No.72, vikas marg, delhi-92. tel:[protected].

when I deposit my Bluetooth they promise me to that I will get my Bluetooth after 5 working days Job sheet numbr.6712, it has been 7 days but I did not get my Bluetooth, 3 to 4 time I called Nokia service center but they don't know the status of my Bluetooth, after that contact with the Nokia customer care, they assure me that they will resolve the problem as soon as possible, they give me the service request number 1-[protected] but It has been 21 days but there is nothing about my Bluetooth.

Palak Mukherjee
[protected]

I buy my Nokia C5-03 this phone on date 20.05.2012. In date 29.05.2012 i go to Nokia care for dual mode network problem.Then the 640*360 resolution videos not working properly.Today i gone to Nokia care for solve this problem & gps problem , call problem . they solve those problem but now my mobile gps & facebook application not working properly & hanged.

Nokia mobile draw 2011
I have recieved message for RELIACE you have won 500000 GBPOUNDS from Nokia mobile draw 2011 Nokia co-operation limited united kingdom N (Nokiaclaims2011.[protected]@live.com) on date-29.10.2012
I want to know this information is true or false please clear my doubt

i,ve bought my nokia lumia handset and it,s relly a good product to hang with...