Nokia India Complaints & Reviews

IMEI NUMBER : [protected]

Job Sheet Number :[protected]/120705/74
Service Center address is :
NRI COMMUNICATION
O-9, 1st Floor
Lajpat Nagar-II, NEW DELHI - 110024
New Delhi


My phone is still in warranty and still they did such cheatful act. I am totally disheartened by this NOKIA act. Please do something in this regard.

Nokia — PHONE RESTARTING

I BOUGHT NOKIA 7210 SUPERNOVA BEFORE NINE MONTHS,MY MOBILE GAVE ME TROUBLE ON THE FOURTH MONTH ITSELF...THE TROUBLE WAS MY PHONE WAS RESTARTING PERIODICALLY.I GAVE IT TO NOKIA CARE FOR WAT THEY DID NOT EVEN CARE ABOUT IT .....I ALMOST GAVE MY MOBILE FOR REPAIRING IN NOKIA CARE REPEATEDELY AROUND SIX TIMES IT WAS USELESS,,,,THEY TOLD IT WAS SOFTWARE PROBLEM.....AS SOON MY HARDWARE(BATTERY AND HEADSET CONNECTOR) BEGAN TO REPAIR,ITS REALLY DISAPOINTING..........

Nokia C2 03 — failure mode and not functioning properly

I have one Nokia c2 03 dual Sim mobile its not functioning properly. every time i operate the mobile suddenly operation failed or hanging. Several time (5times) service this mobile in authorized service center but not rectified and not proper answer. Nobody action this issue, i hate nokia products.

very bad srvce

sir g, mera problm solve nahi huaa hai, mujeh apna nokia 701 ka replacement mila lekin jaisa ki mujeh nokia 701 mobile k badle N8 mobile chahiye kyoki new mobile nokia 701 mein b same problm aa raha hai.

sir , i have a nokia 2700 classic,my phone battery is not wroking gud.my battery giveing low backup.
i went to nokia care for change my battery .i have 2month's warnty of my battery but nokia care dismis my battery to take.here nokia care member not work properly.
please take a action on this nokia care.

Hi iam sathesh i have booked an complaint on Nokia Care(Tambaram Sanatorium) on april 28. there was a call from nokia care and i visited them on saturday (30.4.12) at 7 pm.when they contacted me in mobile they have informed me they are responsible for touch and informed me they will replaced and hand over the mobile in one hour.but when i visited them there was a very bad response from them.they gave a silly reason that water have entered into my handset but it was not a valued reason because they informed me that inside my handset it was wet and water would entered before 2 days but from my side my handset was not working around ( Two Weeks) so my mobile was in switched off condition . and they informed to change my display but my display is in good condition i have a problem in touch.As i have given the complaint to the head office they just gave me a silly reason and not even gave respect to me as a customer.I had these problem for around three times that time just they solved my problem in handset but now they dont like to consider me as the customer.
I was using the mobile handset of your brand for around 8 years. As the customer of Nokia for around 8 years just iam ashame to be a Customer of Nokia.I need nothing much more i need a solution for this problem i need a replacement of my Handset or just Solve my Handset.If this is happen i may be thankful to you.A Step should be taked against my problem. and one more thing Nokia Care Manager is just a supporter of the Nokia Care Employers and not for a customer they dont have a time to even speak with us.


I would be thankful if step has be taken .....

Thanks & Regards
G.SATHESH([protected])

Perfectly agree with you. Once they sell the product it's over. The customer can go anywhere and moan.

Ya. Actually, ths is a worst mobile frm nokia. I bought d same in septmbr and thn in a week i had problm wth memory card slot, i submitted it to nokia care... Thn nxt mnth it had problm wth screen, its tch was nt wrking...thn again i gave at nokia care..bt thn thy dint take care f ma cell and put scratches all over ma screen... Thn i had to sale it at half of the cost just within 4 mnths... :(
nokia now is d worst company, we used to trust... :/

i purchase nokia 2630 but is is not properly work i hase been service four time - but not work properly my cell

To,

Senoir Management Customer Care Nokia,
India

Dear Sir,

i have deposit my nokia mobile n-91 on 9AUG.2008 at NARESH COMMUNICATION, SHP NO.3, 4 AGGARWAL DHARAMSHALA, CHAWLA COLONY BALLABGARH of esn no [protected], which have automatic swicth off, data currupt & hanging problem. The nokia care give my mobile after a long period of 2 months . they returm me a n-73 mobile on exchange of n-91, which is also have display blank problem & 360 hours used . i return this to that centre on this condition . sir please help me

Unfortunately nokia coustomer
ravinder kumar
adarsh colony, behind bansal hospital gali no.7, ward no.7,
palwal(121102)
[protected]

I bought a Nokia 5610 red color on May 11 2008. From the day one i was facing a memory card sensing problem. I gave it to Nokia service centre and they didnt repaired the phone and gave it back to me after 15 days. Then i submitted the phone to higher Nokia service centre in Mount Road chennai, where in they said it is un repairable and they have sent for replacement.
Now after 15 days when i went for getting teh replaced phone they are giving a blue color 5610 phone which i didnt like. I said i have given them red one and i want the same red color new phone. I didnt got the replaced phone.
The manager is now saying that only blue one available and you have to get that only. Service given by them is a worst one and they are not behaving properly to teh customer.
Kindly please do the needful in getting me a new red color 5610 phone.

To,

Senoir Management Customer Care Nokia,
India

Dear Sir,
I purchasedNokia-3110c from bigbazar, Abids,
having the serial number:[protected]
the Mobile speaker i not working. I request you give me the details to whom to contact. what is the procedure to get replacemen. i am thankful to you for proving this best service

Thanks & Regards
SHAIK ALI
[protected]

Nokia — memory card eplace ment

i have same problem.i puchase nokia 5800 2months before.last month my mobile 8GB micoSD memory card corrupted.wendor redirected 2 nokia care near sathyam theater(the same service center). then i went to the Nokia Care Centre, they took the memoy card and said it will take 12-15 days to replace. After 15 days I called them they said it will take another 2 days...another 2 days...another 2 days... I do not know what will happen to my memory card.
i want to meet manager to ask my memory card status.but they are not allowed 2 meet manager.they give one number 2 contact manager.but its not work.every time redirected to voice mail.
i have nokia 5800 3G mobile.i can activate my mobile gprs settings.i can paid gprs rate cutter too.but i cant able to use my 5800 functionality.i can make incoming, outgoing calls only.coz i dont have external memory.intenal memory have only 70 mb.for the past 20 days, i can use my nokia 5800 like 3110.
any solution?plz guide me, how to get back my 8GB memory card?any head office to complaint about this customer care?can i get proper answer, if i send my complaint via register post(with self adressed acknowledgement) .

nokia care deatails,
ROCKY AGENCIES,
NEW NO:32, OLD NO:10, THIRU VI KA ROAD,

ROYAPETTAH,
CHENNAI-14

ASC :312_465550
CONTACT NUMBER:[protected]
EMAIL: [protected]@nokiacareindia.com


my jobsheet deatails,
Job Sheet Number:[protected]/090528/37 date:28/may/09

To
The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia E75 set / IMEI no. [protected]

Dear Sir,
Nokia Guyzz,

I had given my handset to get repiared from its problems Job Sheet no. is[protected]/100316/18
I had told a problem for BAD TRNSMISSON Pixel Missing in display..
tht problem is not been solved yet.i had given this handset in Nokia Care 5 times for the same problem..
Product Quality is the major problem which i am facing with Nokia Handset, and sincerely believe Nokia handset
QA team do not exits.
replacement
I m Really FadUp. from Nokia...
With No Thanksss.
[protected]

Sir

I have purchased NOKIA 5130 expressmusic mobile from local dealer M/s
Jasmine, Alkapuri, Baroda.
Just after 5-6 days, the mobile stopped working. I had contact M/s
Jasmine but they refuse to attend to the complain.
Are your dealers are meant just to sale the product and not to provide
any back up service?

Thereafer I contacted your Nokia Care centre M/s Mania. They have
checked up and told me that the instrument will have to be sent to the
Company and it will take fiften days to get it repaired.

I request you to kindly provide a replacement as it seems the piece
has a manufacturing defect.

Thanks

I have recently purchased a Nokia C2-03 mobile phone with the touch screen and a key pad model on 08/13/2011. I started using the phone on 08/14/2011 and on 08/16/2011 the touch screen was not responding. I tried reaching the Nokia priority center where i purchased the phone for no reasons and they in turn rerouted me to another care center, . I do not really know why the hell they asked me to visit them when they have nothing to do with the phone.

I visited the Nokia care centre which is in Perambur and submitted my phone. They just told me wait for their call and asked for 20 days time.

A phone which was bought in a Nokia priority center is working like and what assurance the company is giving its customers of their products. I preferred Nokia priority just because they take care of the issues. But having known now, its poor customer service.

Even Poorvika and Univercell are ready to provide replacements for using the phone more than a month. So what a customer who preferred Nokia priority is getting out of it just for using a mobile phone for 2 days and he is not getting the replacement?

I am paying the same amount that everyone pays for the phone and a good phone is not equivalent to this repaired phone and i cannot pay the exact amount for a flawed phone. If it is a manufacturing defect why the hell i should pay for it?

I want a replacement for the same else i will never ever refer my friends to the Nokia priority. I believe the promotion of a product is more dependants on customer’s satisfaction. Please have that in mind and respond to me positively.

Thanks,
Senthil Kumar Stalin.

My Nokia mobile 5800 (price Rs 15469 as on Nokia website), which is under warranty, was having a display related problem. I had submitted it to Nokia care center in Bangalore on 16th Aug 2011. The care center was unable to solve the problem and hence sent it to the nokia head office Delhi. I got the cellphone back on 5th Sep 2011, but within a day i got the same problem again and I resubmitted it. It was sent to the head office Delhi, I got the cell back on 17th Sep 2011, but again the same problem came again and I resubmitted it again on 19th Sep 2011 and asked for the replacement of the cellphone as it was getting repeatedly the same problem. I raised a complaint 1-[protected] and 1-[protected] via a call to nokia care helpline 30303838. I was called back on 23rd Sept 2011. They told me that they are giving C5-03 (price Rs 9319 as on Nokia website). I declined it because it is a low featured phone as compared to my 5800, and hence they gave me back the same 5800 which still had a problem. I resubmitted it again and raised a complaint 1-[protected] so as to get a replacement with a phone which has price about Rs.15000. I didn't get any call, so I raised a new complaint 1-[protected]. I was called on 6th Oct 2011, but due to some reasons I was unable to answer that call. I called the helpline 30303838 and asked about the status, but they said that I will have to wait untill 8th Oct 2011 to get a call back. Today(8th Oct 2011) when I called the helpline because I didn't get a callback which I was supposed to get, they said that I will be getting Nokia C6-00(price Rs 13089 as on Nokia website) which is a slider handset.
I had opted for the Nokia C6-01(price Rs 14979 as on Nokia website) in my latest complaint as it is the nearest price to 5800 (Rs.15469) and also it is a MONOBLOCK handset same as my 5800, but my request was not answered. I am not getting the value for the money which I spent on Nokia's 5800. From almost 2 months I am getting the problem related to nokia.
I asked for C6-01 because its price is nearest to my phone and also its a monoblock handset. I am fully happy with C6-00 because its a slider handset and also its price has a difference of about Rs.2500.
i had called nokia helpline[protected] times and raised 4 complaints till now.
Kindly help me regarding this.

RESPECTED SIR,
I LALIT KUMAR AGARWAL PURCHASED A PHONE OF MODEL C2-02 WHICH IS MADE MY NOKIA WHOSE IEMI NO IS [protected].WHICH I PURCHASED FROM THE DEALER VAKILS WHICH IS IN CHIRAGGALLI LANE .THE PHONE WHICH I BROUGHT WHICH HAS TO BEE REPLACED BCOZ OF THE TOUCH PAD WHICH IS NOT WORKING PROPERLY .SO I KINDLY REQUEST U TO ACCEPT MY COMLAINT AGAINST THIS AND MAKE AS SOON POSSIBLE.I PURCHASED ON[protected].WHICH IS 8 DAYS BACK AND I STARTED USING ON[protected].SO I AM FACING A BIG MESS .MY CONTACT NO [protected].
THANKING YOU.
LAIT AGARWAL.............

MAKE IT SO AND EX CHANGE OTHER ONE OR REPLACE NEW ONE...

Respected Sir/Madam,
I have bought New Nokia C5-03 past 2months before . I have used only 15 days only Balance days passed nokiacare centre in vellore JOB SHEET NO.[protected]/111008/85 I GAVE ALREADY 3TIME THIS IS JOBSHHET NO 4TH TIME. MY NOT WORKING PROPERLY i AM VERY UNHAPPY SIR, i WANT REPLACEMENT & NEW MOBILE. PLEASE CONSIDER MY REQUEST APPLICATION. SO GET ACTION I GO TO SUBMIITED ALL DOCUMENT THROUGH CONSUMER COURT. DON'T MISTAKE THANKING YOU.
G.KUMARESAN, mobile no. [protected]
COMPLAINT ID NO.1-[protected]
VELLORE NOKIA CARE JOBSHEET NO.[protected]/111008/85

Helvin Ramani
[protected]

I have bought NOKIA-C7-00 before 1 year. But in this 1 year I have given it to Nokia Care for repairing for 7 times. Though they have not replaced my mobile and while repairing time they always use to give third class phone to use. This process has been continued for 8 months. I suggest every customer to never buy a Nokia mobile. Thanking you...

recd the memory card

Hi,

I purchased Nokia E-71 from abroad 6 months back. On cover Noika is claiming to give 15 Months International warranty.I got problem with its keypas, its malfunctionaing because of some reason.
When I reached Nokia Custome service center, i'm told that as handset is purchased from abroad it's not valid for any warranty in India.
My complaint is if nokia is not providing International warranty then they should not print in on their handet packings also. For me its a case of cheat.
My IMEI no. is: [protected]

Hi, Iam Ramesh Kumar from kolkata I have bought a new hand set on October 2009 (nokia 5310 - xpress music) in nokia priority kolkata citycenter dealer.. I have got the warranty of one year, Last week iam facing a problem in my phone it is displaying as "contact service" I immediately approached the dealer regarding this issue, but they simply told to report this problem to nokia care, I went nokia care, told this problem and they also took this case and promised me that they will rectify this problem and they will be give my handset after 7 days, They also gave me job sheet (job sheet no - 100619/33), First thing this was my new phone which i bought 5 months before causing problem, second things my all contacts were gone, I patiently waited for seven days and after then i called nokia customer care asking whether my phone got ready or not.. They told that this problem cannot be repaired and this will not come under warranty,So we cannot do any thing come and collect your phone anytime, which really made me dissapointment, Since i loved this model and i eagerly bought this phone, but its life time is only for five months, then what is the use of warranty , nokia care is telling its hardware problem ok what ever maybe i didn't use my phone in hard manner so far, then how this problem caused, I strongly say this was some manufacture problem.. So please consider this issue and it will very kindfull to if you help me out. I ready to produce my phone, bill with box if needed.

hey jus switch off the phone and then hold "*" and "3"and "call button(green)" and the on button totally 4 buttons in the given sequence hold all till the phone gets switch on.. i think ur problem will be rectified..
reply to mahez.[protected]@gmail.com

Hello Sir, I want to upgrade my Nokia 2700 classic sofware. so i went to Nokia care Muzaffarnagar at Near choturam college. My handset was in warranty period. But there customer care executive did not check my handset and they were saying that your handset is not in warranty without any check. So what can i do. If you do not nothing. I will registred a case on Nokia care Muzaffarnagar.

I am Amritpal grover i m use nokia product c6 in warranty my imei is this [protected]. i want to complent about nokia care center in bhilai because i m facing problem in my moble touch screen when i go nokia care center and they said they are not resposibale and if want repair sale go other care center.i want complent about nokia care in bhilai and i wanted take nessary action on hi.i give all detail about nokia care center below there

M/S Chhattisgarh Electronics *
Durg
No.153, Akashganga Complex, Supela, Bhilai-490023, , Durg district Chhattisgarh-490023
Phone :[protected]/[protected]
[protected]
E-mail: [protected]@nokiacareindia.com

this link is not working can u give me working link to further process

hai i am kaliya perumal .i am living in pudukkottai .nokiac2-03 buy in dibai .i am clear warntty in tamilnadu

My name is Nitin Thakur, I had paid Rs 525 for the extended warranty of nokia handset model 520 imei no- [protected] on[protected] but till now my warranty of handset is not extended.my no is [protected]

I am Arun Siby. I had given my nokia lumia 720 yellow colour model phone for repair at nokia care at RT Nagar
Address :
Shilak Inc
#2, 1st Floor, 80 Feet Road, R T Nagar Main Road,
Opp Play Ground, Next to Levis Showroom,
Bangalore-560032, Bangalore.
The phone had an additional warranty of 1 year for which I had paid 525 rs. After repair they had given me another mobile Black in colour for which IMEI no was different and which was out of warranty. So I quarreled with them and they gave me another mobile which is lumia 735 for which the warranty expires on this month 24th and they told the warranty can be extended by paying 525 rs. Actually on 06/03/15 I had taken extended warranty paying 525 rs to nokia care
( Samvradhi Technologies, #A/4, KHB Colony, 5th Block, Koramangala, Bangalore-560095.
I also told I am leaving bangalore on 07/03/2015. On 18th march 2015 I called them asking my warranty status. They told they have not done it still. So today on 19th march they called me and they are telling my warranty cant be extended.
If they would have told me at that moment only warranty cannot be extended I would not have done that. Today only they are telling me warranty cannot be extended for lumia 735. This is cheating customer. Now if I need to collect back money I need to pay 1500 rs to go there and collect 525 rs.
I did not give mobile for extending warranty in RT nagar because I felt biggest thieves are there at that service center.

I am Arun Siby. I had given my nokia lumia 720 yellow colour model phone for repair at nokia care at RT Nagar
Address :
Shilak Inc
#2, 1st Floor, 80 Feet Road, R T Nagar Main Road,
Opp Play Ground, Next to Levis Showroom,
Bangalore-560032, Bangalore.
The phone had an additional warranty of 1 year for which I had paid 525 rs. After repair they had given me another mobile Black in colour for which IMEI no was different and which was out of warranty. So I quarreled with them and they gave me another mobile which is lumia 735 for which the warranty expires on this month 24th and they told the warranty can be extended by paying 525 rs. Actually on 06/03/15 I had taken extended warranty paying 525 rs to nokia care
( Samvradhi Technologies, #A/4, KHB Colony, 5th Block, Koramangala, Bangalore-560095.
I also told I am leaving bangalore on 07/03/2015. On 18th march 2015 I called them asking my warranty status. They told they have not done it still. So today on 19th march they called me and they are telling my warranty cant be extended.
If they would have told me at that moment only warranty cannot be extended I would not have done that. Today only they are telling me warranty cannot be extended for lumia 735. This is cheating customer. Now if I need to collect back money I need to pay 1500 rs to go there and collect 525 rs.
I did not give mobile for extending warranty in RT nagar because I felt biggest thieves are there at that service center.

Nokia C5 - 05 — Problem in handset from the day of purchase

The set C5-05 whose IMEI no. is [protected].In this nokia care RAMA Telecom made 4 time job sheet & sent handset 2 time in repair factory. But the problem was not sought out & now the set is not submitting in repair factory..

Nokia C5 - 05 — screen not working

Hi I'm Subhomoy. I bought a Nokia C5-05 two months before. Now come some problem in this handset. All ready three times I came Nokia Care, but I'm not satisfaid. So I need a needful job.

I also have bought Nokia C5-05 one month before.But its touch screen i snot working properly from the second day.i send it to nokia service centre they took it for 10 days.after that it was working.But again within 15 days the problem has started gain.i have paid Rs.6050/- for it.What i should do now!

Nokia C5 - 05 — mobile theft

sir, my nokia c5-05 (black-aluminium grey) has been stolen as on 17.03.2012 with imei no [protected],
sir, i belong to a middle class family and hence that mobile was so important for me...please help me out find this mobile

Please replace my handset as soon as possible

Plz contact with me my contact no. is [protected]

I have the same issue...my C5-05 is also not working properly. The touch screen is not at all working. Do not know what to do. Either Nokia should replace such phones or give compensation. Can some one suggest how to file a complaint against Nokia.

Nokia C5 - 05 — stolen

sir,
my mobile instrument model Nokia C5-05 (black lilac) IMEI No.[protected] has been stolen on 14/08/2012 in my college. Please help me to find.

thanks,

Aditya Parmar
[protected]

Nokia C5 - 05 — touch screen not work

my mobile touch screen not working.and my complaint in not response in nokia Cari cinter please lesion my complaint. i am media parson and my mobile is not working. so my working is very lose.

i am very angry

I have a Nokia C5-05. Recently I has installed an application " Mobitracker" from Ovi store.I wish to uninstall this application because it automatically gets connected to the internet periodically. However every-time I try to uninstall this application I get a message "Unable to delete it" and then " You cant remove it. Please change the settings from the application. I try going into the application but there comes a blank screen and I cant do anything further.
Kindly advice

have a Nokia C5-05. Recently I has installed an application " Mobitracker" from Ovi store.I wish to uninstall this application because it automatically gets connected to the internet periodically. However every-time I try to uninstall this application I get a message "Unable to delete it" and then " You cant remove it. Please change the settings from the application. I try going into the application but there comes a blank screen and I cant do anything further.
Kindly advice

sir, my sony ericsson Xperia X8 has been stolen as on 08.05.2012 with imei no [protected] s/no.[protected].4 EN E15i blackgrey red,
sir, i belong to a middle class family and hence that mobile was so important for me...please help me out find this mobile