Nokia India Complaints & Reviews

I bought a N500 Cell Phone on 14th May 2012 from Planet 'N' Nokia at chettikulam Junction, Nagercoil, Kanyakumari District, Tamil Nadu, India. The phone failed to work 3 times with in a month. I took the same to the Authorised Nokia Service Centre, they got it and repaired, no receipt was given to me regarding this. On 8th June 2012 the phone failed to work again for the 4th time and I took it to the service centre again. The service engineer misbehaved and abused me in voulgar languages and refused to give back the phone and sent me out. I lodged a complaint to the local police station and I got back the phone. The phone is still having the same problem and i am not able to use the phone. kindly take necessary action to replace a new phone and take necessary action for the misbehaviour of the service engineer. I am expecting a favourable reply.
Thanking You.

With Regards,

T.FREDERICK
Phone No.[protected], 234744

Dear Sir,
Please find My stolen Mobile Nokia C5-05, Here i requesting you to track this mobile by your traking machine and reply me as early as possible. My Following Details are below


Name: Madhusudan Samanta


Address: Raja Rammohan Nagar, Midnapore, West Midnapore
Pin code- 721102
West Bengal


Phone model: Nokia C5-05


Make: Nokia


Last used No : [protected]

E-mail for communication:samanta.[protected]@gmail.com

Missed date:[protected]

IMEI No: [protected]

Dear Sir

I (R,Bhanu Chander) lost mobile phone at krishna nagar, macha bollarum , secunderabad on 15st Jan 2012.


Your name: R.Bhanu Chander
Phone model: Nokia - 6500slide
Make: Nokia
Last used No.: [protected]
E-mail for communication: [protected]@yahoo.com
Missed date: 15th jan 2012

i dont have my imei number but is use to browese from that mobile& i keept a security code for mobile&memory card

Please help me in tracing my mobile.


Thanking you
Bhanu Chander R

I have purchased a handset (ASHA 200) from NOKIA Priority Centre of Gariahat Branch in the month of February 2012. In the month of May,2012 my handset suddenly switched off though the battery is full. Anyway I have been to your service centre INFOTEL SERVICES, 1, Ekdalia Road, Kolkata - 700 019 for couple of times. Service centre executives told me that it was a minor software problem and it will be solved. But after visiting the service centre for 2 days they told me that I have to deposit the set as it was a hardware problem. I have deposited the set to them on 1st June, 2012 as per their suggestion. Yesterday, I have been asked over phone to collect the set but as I reached to your centre, I came to know that it will take another 2 days as it has been sent to Head office. I donot know how this type of harrasment has been made by a NOKIA service centre executives. My mobile no is [protected].

Hi,

I purchased a NOKIA E5 and within couple of months the ear piece stopped working.
Went to Nokia store and they said its a software Issue and they updated stuff and said it will work. It worked for 1 week and again same Issue.
Went again to Nokia store , this time they changed ear piece and said it will work. It worked for 1 week, again same Issue.
Went again and this time they said they will send to Nokia Delhi HeadOffice , they returned my phone after 1 week and that Issue got resolved.

Now I have a problem with Battery Backup , phone is within warranty. Issue is it charges for 10 minutes and says battery full , once removed from power socket says battery empty and turns off.
Went to Nokia store and they said its a software Issue and they updated stuff and said it will work. It worked for 1 week and again same Issue.
Went again to Nokia store , they cleaned the mother board and said Issue resolved. Am facing same Issue again with in a week.
I ask them to send to delhi but they say we monitored and its working. I think I need to sit there in their office for couple of hours to demo them the Issue am facing.

Service desk guy says they are aware of the Issues I mentioned and is a known Issues. I did google and I see loads of people complaining about this Issue. Still I do not know why NOKIA is not replacing my phone or giving back my cash.

Am not sure how many times will I need to go to NOKIA Store for this phone.
The support people are rude , very disappointed with the product and support/service.

DO NOT BUY ANY HIGH END NOKIA MOBILE.

Thanks.

Imran.A.R
+[protected]

bluetooth function is not supported in nokiac2-06 .

In my handset Nokia C5,the problem was that the touch pad was not working. It was 3day of purchase when the problem started.So i went to the mobile shop(Capital Electronics,Ultodanga,kolkata) from where i took the mobile.But they said that they cal replace the mobile if and only if nokia service centre says them to do so. I immediately took the handset to Nokia care center (girishpark,kolkata)) .But they said that they cann't say to replace,the company ,nokia dosen't permit that and they took the handset for 10days and when they gave it back it was working properly.They told that a new touch panel had been incorporated to it so it will work properly.But after 15 days,now i am facing the same problem.what should i do now? Should they replace my handset with new one?please help me out.i have paid Rs.6050/- for that handset.How can we expect this kind of service from a popular company like NOKIA!!!

Respected Sir,

I lost my Nokia -N73. IMEI no. [protected] in mahabubabadi on 10th june2012 around 8:00 AM . Please lock the handset as soon as possible so that no one mis uses the same. I have also filed FIR for the lost set and I have also take my present Mobile No.[protected] so i request you sir, please help me trace the handset.Item Code:0037557
Serial Bar Code:[protected]

Thnx.

P.STANLEY.

Dear Sir,

I have purchased nokia mobile C3-01but it's touch is not working properly. However, I have come across Nokia care regarding touch problem in phone and I have not got positive reply, he said this complaint they have from other customers regarding this phone and R & D is going on.
I should be provided with new phone or phone handset of similar amount
I will look forward for your reply.

Thanks & Regards,
Anshul Bansal
[protected]

hi,
i purchased nokia n97 mini from ezone pimpri pune few months back. bt when i went to nokia service center for repair under warranty i was told that mycell was registered one year back so my cell does not come under warranty.
since i purchased pack piece phone recently so there is no chance of it getting registered after inquiring Ezone and many nokia care center i was told to mail nokia cistmer care but again i was replied stating nokia policies rules and regulation etc and my issue was not resolved at all.......................so plz register my compliant and direct for further actions....

I had bought a brand new Nokia C5 handset. IMEI: 359345/03/9983202/4
I downloaded a "voice package" from Nokia website. After installing the software the phone didnt START.

I took the phone the Nokia service centre. They flashed the phone. It still didnt work. And they said that the phone cant be repaired now.
This means that Nokia website provided corrupt software on their website. And they are not resolving the issue. I cant trusted this brand anymore.

I concluded: NEVER BUY NOKIA.
Harshit.

I want to stop nokia life tools messages.I contacted airtel they said they cannot deactivate the service. Nokia customer care when called they said they will deactivate the services, I get 2 message in a day for Nokia life tools astrology,and 2 message for every 10 days that is nokia life tools exam tips saying you have been charged 10.Rs for 10 days..
My nokia C2-00 Dual sim mobile life tools menu doesnt have deactivate option which is mentioned in Airtel web site.(which is contradictory to what airtel call centre said that they cant deactivate the life tool service).
Please help, all my money is getting wasted in the name of life tools activation and by calling customer care for deactivation of service and it will never ever happens. Too many messages of life tools flowing in my mobile is really annoying. I am very much dist-rubbed with the life tools feel like throwing my handset and disconnecting the Airtel connection in which the life tool service has been activated.i hope You understand the customer need and help me out soliving the problem

Hi,

I have Nokia C2-03. In my phone it has some touching problem without any reason and I shown it to customer care center near to my office at shadipur. After one and half hours waiting time, when i asked for my phone, they told me that you will be getting it in three days of time due to the change of part. I said okay but it should tell me when it was checked within 10 minutes after submission.

Then after three days, means today I was there to collect the phone as per given time and results were same. Nokia guys, your company is sinking not because of your phones but due to your services which has been deal by uneducated and untrained school students not by professionals. You have lot of money to pay them but I dont have so much time and money to waste on another phone. Shocking news for me is about my phone which is same condition and i was told that its working properly.

Your guys are wasting the time.


Thanks !

Sumiit Vasist

Mobile [protected]

R/Sir my name is mr fajruddin s/o sh. mehmood khan r/o vill. bhadas po. f.p .jhirka distt. mewat haryana state in india. according toyour universal trust securities co.llc and certificate of depositand lucky beneficiary letter. so,your consigment cash prize have not been recieved because your dear agent mr. edward scott. didnot call me and neither inform me. so pls. iwant to you ask in my consigmentcash prize . thaks

Hello Sir,

Im Akhil aravind. I recently bought a bluetooth headphone via rediff shopping from seller CIRCONIA. they ve sent me a defective product. Main thing is my headphone is not getting charged. its control panel was broken. i saw one more similar compliant same as mine against CIRCONIA bout same product. i hope you ll take necessary action against the vendor for providing defective product to the customer.

Thank you

I bought a Nokia 710 about a month back, they asked me to upgrade. The software as the New. version was available, after getting the handset upgraded, I starters Facing problem my handset use to restart every 3 to 4 hour no matter what you are doing talking, chatting, surfing. It will restart I submit. The hand set at the Nokia store and the kept it for a couple if days for observation, they upgraded the software. And assured that it will work properly. As soon as I start downloading from the market place the phone is facing the same problem it , restarts every time I try opening a file. this is the most ugliest handset Nokia. Has ever produce I am sick of the handset. Can U suggest me some thing. Or U want me to put this hand set in the recycle bin... I am using Nokia. Handsets from last 12 years but the is the last one... Please. Reply back at my e-mail. [protected]@ yahoo.co.in... Thanks

1. very rude attitude of the executives of the nokia service center.
2. no positive response received on the service request.
3.very harsh with the customer while we reconfirm our complaint in the center.

To
Respected sir,

The trust over the Nokia Mobile phone is breached as the Nokia Helpline executives are saying that collect the repaired phone as i feel cheated because they have done wrong commitments and gave harassment to the customers.
please look into the matter of the above mentioned complaint and give the replacement on high priority.
Thanks
Manish Rathore
Nokia C3-01 want replacement

Subject: Complaint against Nokia Care Center Supreame Electronics, 349, shopping center, gumanpura, kota rajasthan for harassment and misguidance to the customer

Dear Sir,

I am Manish Rathore student by profession bought new cell Nokia C3-01 on[protected]monday at 12.pm) . From the day of purchase it has the problem of network and it automatically switch off randomly and network problem touch problem, heating and vibrate for a long period sometimes.

so i go to NCC they collected my cell and told that when will your cell complete we will inform you on phone and you just collect your cell from here.when i go to NCC after they called me i found that there is more problem in my cell now so i complained to NCC employee she said that plese leave your cell again i will call you when it will repair. after three days a they called me for collecting my cell.so i goto NCC and collect my cell when i came to my house i charged my cell as i pluged it it started vibration for more then two minute and got heating.i go to NCC and deposit it agian and said that please replace my cell ASAP. but they didnot replace it and call me after one hour since i deposited and says that please collect your cell it is ok.

I am really feeling harassment as if I have done a crime to buy a world best trusted Nokia Phone.

Now, I want to complaint against both the Supreme electronics and Nokia Care who are misguiding the customer and harassing the customer. Finally I would request to get my phone replaced as early as possible so that the customers trust over world best cell phone company is not breached.




Now I feel cheated and perturbed by buying a Nokia Phone C3-01 which is not replaced till now. I want my phone to be replaced as soon as possible.



I will be waiting for your early response and acknowledgement of my mail.

Your early action regarding the complaint will be highly appreciable. If the Nokia Customer Grievance cell does not reply so I request the concern Consumer Right agencies to please look into this matter and help the customer.

Thanking You

Manish Rathore

shrinath flour mill, khai road, nayapura.kota, rajasthan.
Email Id chintu.[protected]@gmail.com

Phone No. [protected]

Details of the Nokia C3-01 Cell Invoice No. [protected] Date of Purchase: 27/7/2011 at 12 PM.

Customer ID:[protected]. Cell Purchase with the Name of D.N. Kundra

To,

The Senior Manager,

Sir,

I had purchased nokia c3-01 mobile handset on[protected] and renewed its warranty on[protected]. In the first year itself i had given it to nokia care three to four times for repairing. Now once again i was facing the problem with its touch screen that it was not responding frequently, even after touching the screen some other app. was opening, with this problem i visited nokia care at jagat form in greater noida and they told me that the screen has been broken and u will have to pay rs.2000/- appx. for servicing. I agreed and submitted my handset on[protected] just because i have no other option. They had asked me to contact them within 7-10 . I had called them 4-5 times but everytime they r saying that it will take a week more. One other thing that is knocking my mind again and again is if the screen is broken by my mistake there must a single scratch on it or a rainbow design must be occuring on the screen, but there was nothing.

I just want to ask a question from nokia that what is happening with nokia services, since we r using nokia handsets from last 15yrs. but now we are sorry to say......

waiting for response on mail id - [protected]@ymail.com

I have lost my Nokia mobile. I have already lodged a F.R.I with the local police station.
The details of my mobile as below :

Nokia Mobile C2 - 03, Colour - Black, IMEI - [protected]
Kindly lock the above mobile set as early as possible.
Thanks,

Goutam Roy
2-A, Krishna Tower,Road no 7 Extension, New Dalma View Colony,
P.O Sonari, Jamshedpur.