Nokia India Complaints & Reviews

I have purchased mobile nokia model no x201 on 12/09/2011 from nokia agent Arihant collection vide bill dated 12/09/2011 nokiax201 silver imei[protected] for rs 3500 .this model display that much delicate & faulty while boarding in local train display is failed on09/11/2011 very next day i contacted nokia care centre at borivali shop no 8 , Ramrshwar tower ,shimpoli road ,they did not offer free repair or replacment,they charged rs 754 for display & chages 344 total rs 1098 vide their bill no 2032 , with assurance to no charges will be levid infuture for any fault, but again display has been become light on 04/01/2012, nokia care again refused to repair at free of cost.if product of nokia is of such quality & with poor service no repair & replacement gurantee then in future no will prefer your product x201 so to increase your nokia s name please replace product free of cost.

Sir, i have a C5-03. IMEI- [protected]. I am from Nagaon, assam. My name is Chinmoy Tamuli Phukan. I have sucks many problem with my handset. About 4 times it has been sent 2 nokia service center. Once they replaced it. But the same problem will occur with it. The problem is when you playing videos in real player, then you click back option in portrait mode a blank screen will appear and the phone gets restart. Actually C5-03 is one of the most worst handset that nokia had ever launched, and the service provided by nokia service center was too worst. So, if they send it again, then the same will occur again. So, please help me.. That the next time i will not occur the problem. Please help me.

I have received a mail stating that i won a prize money of 70, 00, 000GBP from NOKIA COPERATION UNITED KINGDOM, London. I have doubt about that stake.
NOKIA COPERATION UNITED KINGDOM
Nokia House. Summit Avenue South wood
Farnborough Hampshire GU14 0NAG.
United Kingdom.

INTERNATIONAL PROMOTION/PRIZE AWARD DEPT.
SCFN: GWK/5333/025648/03UAD.
BATCH: 241/2002/BLL.

This is to inform you that your E-mail ID has won 700,000 GBP,and two
laptops and one nokia phone from NOKIA PROMOTION AWARD Held 1st October
2011. Note that there were no sales of tickets as the NOKIA PROMOTION
AWARD was held through collations of emails via the internet, your Email
ID was attach with a NOKIA E7 Series.

They are asking me so many personal details and to deposit money for custom clearance. They given a RBI form to credit the money into my account.

Is this true?

my email: [protected]@rediffmail.com

Dear Sir / Madam ,

I am posting my complaint here beacuse I could not find any higher authority to register a feedback.

My Nokia N70 was having a display problem. I reached out to the nearest Nokia Care Centre at Jhansi rani chowk, Nagpur.

They suggested to get the display changed+ a new battery and charged Approx Rs. 3000.

Even after spending so much , the same issue occured again after their 1 month's warranty period.
Since I was not in the city that time , I approached them , after 20 days of warranty ...when I was back in the city.

The senior member at the centre took my mobile and formated the handset.
Things did not work for a day .. again I went to the centre and they kept the handset for 1 day
And next day informed to pay the same amount to get the display repaired.

They were very negligent and irresponsible people.When i 1st got the display changed , even the volumn from the earplug was very low. Initially they said its okie ,
After being persistent , they agreed it is low and said , we have put the incorrect ear plug.

hence I am sure that the display problem which has re occured is not due to technical / device issue,
It is because the care centre has put incorrect display or handled the handset incorrectly.

Thanks

regards,
Shweta

Nokia 2730 classic mobile phone was lost near meghaninagar bus stand. I want the phone to be tracked through its IMEI NO. [protected] . IT Was bought from rajdhani electronics relief road ahmedabad on 11 dec 2010 and sadly it was lost on 03 jan 2012. I tried to lodge FIR but the policemen said it wont be of much use just block the sim card. I want my phone to be tracked.it is a nokia 2730 classic 3g enabled phone which was bought under my father's name Nareshbhai chauhan and was of 4200 rupees.if the phone cant be tracked then it must be blocked to prevent misuse.

Last month while getting down from Autorikshaw, lost my mobile handset. An official complaint is registered in Kasarvadawali police station.
(FIR). Being postpaid,
I got some numbers where the person contacted after getting my handset. I called on those numbers however they are from Uttar Pradesh and their language is not understandable. This information was shared with Police as well Nokia centers. Nokia care person told to track mobile from Police station on the basis of IMEI Number as only police department has given authority for tracking. However police inspector denied the same.
In such cases, what should I do? Why should I buy mobile from Nokia if not supportive for tracking?

NOKIA phone 5230 under warranty up to 15 Jan 2012 did not switch ON after running nokia phone updates. phone was deposited to Nokia care at RT nagar bangalore. phone was send to nokia head office returned back with a stamp on it stating WARRANTY VOID (physical damage) . nokia care RT Nagar informed me that it is due to presence of water inside it & returned back my set saying 'Beyond Service limits ' mother board to be replaced & it will cost me around 4000 Rs.and they will not replace the set as there is physical damage.i feel this is totally injustice done to me as i don't remember phone falling into any sort of liquid and there was no problem with the phone before running updates.

Dear Forum,

On 31.12.2011 I have purchased Nokia Asha 2000 handset from Nokia showroom, Naazcenter, Guntur, when we satrted using it from that day onwards its givinbg resounding from the speakers we have truied with different sim cards still same resound while talking and radiations are really hurting who ever using.

On 02.01.2012 We approached the same shop but they are bad in giving response and dont want into the problem / undersatnd the problem.

Since we have purchased one day before still they are denying to relace the model and piece.

Such a bad experience we are facing...... Please kindly help to replace that model with another one..

Regards
Prasad Bhupathi

I had problem with Nokia mobile phone c6-01 within 1 month of its purchase. I gave it to the Nokia care in Kottayam,Kerala. I was told it has to be sent to head quarters for repairing and I need to wait for 15days. And I had to wait more than 15 days to receive the mobile after repair. On receiving the mobile I saw the mobile was tampered now it looks too old. i am doubtful whether it is the same mobile. The mobile which I was handling very carefully was treated very irresponsibly and I am totally not satisfied with there service.
I am working as Asst. Professor in one of the Engineering College in Kerala.My phNo.[protected]

I have a Nokia set No. 5233, perched last year from Kolkata, for the last few days it was hanged out. Immediately visit to a Nokia Priority Dealer add. Limton Pvt Ltd. 13 A & B B.B.D Bag kolkata 1. I told the problem to the consumer care consultant and as per their sugession I gave the set to them for repair and taken from them after 02 days with charge Rs.250. Cash memo No.10393 Date: 28/12/2011. After leave the priority dealer the same I face the same problem and immediately met with them details the same. they mis-behaved with me and tolled we have nothing to do now then I told them I complained the same to "the consumer forum" then they thread me "JO HO SAKE KIJIA KUCH NAHI HOGA UP JAHA CHAJEN JA SAKTEHO".

This is for your kind information and necessary action please.

JAVED SARDAR

[protected]
HOWRAH

SIR/MAM,
I GAURAV SETH HAVE LOST MY E7 HANDSET FROM NOIDA MARKET IN THE EVENING AROUND 6:30PM TODAY DATE 29/12/2011. IT HAD A VODAFONE SIM I.E NO [protected] I HAVE ALREADY GOT MY NO BLOCKED. MY IMEI NO. IS [protected] BOUGHT FROM SAMARTH LIFESTYLE RETAILING , GREAT INDIA PLACE MALL, NOIDA UNDER BILL NO. 3007 DT: 18/07/2011. I WOULD REQUEST IF THE IMEI NO COULD BE BLOCKED ASAP.
Thanks & Regards

GAURAV SETH
[protected],[protected]

This is to bring to your kind notice the product support service provided by nokia though its nokia care center dosn't go at all with the brand name of "NOKIA" for what the company is known worldwide.The incidence that happens with me 2 dayz back and force me to use such a harsh language and write this mail was.I had given my Nokia C5 to nokia service center faridabad NIT branch to resolve mh problem regarding speaker and at the time of the delivery i had clearly told teh executive that don upadte the software and it will cause me the loss of all the data and force him to mention that in the job card.Bt at teh time of the delivery of the phone i was in sate of shock when i operate my phone reason for that was that my phone was PARALAYSED & SOFTWARED WAS COMPLETELY FORMATTED l of mhh data and contacts was deleted and no one at the service center was ready to lend an ear to my complaint, listen to my query. This kind of service and dealing with costumer is totally unexpected and unacceptable and creating a wrong image of NOKIA. and Even though nobody was ready to make an apology for the mistake.so i want a written "APOLOGY" from nokia for the problem i had face because of the negligence of the nokia care service center.and Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

please find the job card and job slip for your ready reference


Regards

kanuj sharma

SIR,
i have lost my mobile, so please help me to inform about my lost mobile. i m providing you all information regarding my phone.
Your name: Nitin Chauhan
Address: 570, kabli gate, mawana.
Phone model: nokia-5233
Make:2008
Last used No.: [protected]
E-mail for communication: [protected]@gmail.com
Missed date: 27/12/11
IMEI No.: [protected]

Hi,

I have purchased a Brand new Nokia E72, recently the battery gets exhausted in 2 hours & while charging or attaching the cellphone with PC the battery gets heated up. Also while using GPRS in cell & clicking on Pics it shows Memory full please close some applications.

Have taken the cell which will be helpful in kpng in tch wid friends thru FB. Bt now am facing above problems also am unable to configure my official email id.

Request you to pls help in resolving the above issues.

Regards,
Amreen

I bought Nokia 2730c in march 2010.
i have extended my warranty for another one year in dec 2010 only.
when i went to the centre for software update, those are said that you repaired this mobile before out side.
as per my knowledge i repaired this mobile in july 2010 in nokia care centre itself.
but those are saying like this, it is showing either those are changed my original mobile parts or those are escaping from giving free service.
it is in directly showing of fraud service of nokia care centre in chittorgarh.
please be aware of such people.

I am using a Nokia C2-00 somehow I enabled the Nokia Life Tool on my mobile phone. Now my phone is over floating by bunch of messages and all of them are not useful to me. Now I have got annoyed by these messages but as I am not able to find out the way to disable the Life Tool, It has became to hard to use this phone. Can somebody please tell me that how can I disable Nokia Life Tool?

Regards
Ajay Jain
[protected]

I have purchased a Nokia 101 (coral Red) through Flipkart. But it is not working. The order number is OD[protected]. I have paid Rs. 1450/- for this mobile.

Sir..i have purchased new nokia mobile c6 in oct 2011 in new delhi,gopinath,the mobile store..the phone open slide is propery not working..they have tight in condition and middle side r stucking..pls reply the answer what am dng?

hi sir

i am complaining for the purpose of
banks i am contacting him but they
are not responding me
[protected]@hotmail.fr
infocentralbank.[protected]@ymail.com

please do some thing

please i am very disturb about it

I D.K.Jain r/o G-23, Preet Vihar Delhi-110092 purchased a Nokia cell model no. 2700, IMEI no.[protected] noon 08.05.2011 from Nokia Priority 83, Vijay Block, Vikas Marg Delhi -92 TIN no. [protected]. The said Nokia Cell is found defective as " THERE WAS PROBLEM IN CATCHING NET WORKING AS SOUND CUT IN BETWEEN TALKS" since very inception, which i pointed out several times since inception to the concerning Dealer's Manager of Nokia Priority. But never made its solution.

In the end I requested Dealer's Manager Mr. Sheresh Khandoori to get it replaced and left it with concern dealer's Manager, who did not issue me any receipt & only has said to me to collect it after a week. When I approached him on 24th. Dec. 2011 he handed over me the same defected Nokia cell saying that there was a defect in' Catching Net Work ' in this cell, he got replaced its Board. When I came back home i found that they changed my Battery and put a defective battery into it and top portion of the cell was damaged.

On 25th.Dec. 2011 at 13.35 hours,i made complaint to the Customer's care on telephone no. [protected], Miss Prerna assued me to help But being holiday on 25th and 26th dec the Dealers shop are closed.

On 27th Dec. 2011, when i made a complaint to the Dealer's Manager Mr. Sheresh that you have put a defective battery and my Original Battery marked as 'dkj' by me , has been removed, who disappointed me who said he can not do any thing. I again called the customer's care on [protected], who advised me submit the cell at nearby Nokia care. Accordingly i submitted my said Nokia defective Cell today on 27th. Dec. 2011 at the Nokia care ie. MAA COMMUNICATION, 13,Shankar marg, opp Metro pillar no. 72 Vikas Marg New Delhi under a receipt bearing no.14443352/111227/32 on 27.12.2011. NCC 144_433527 Contact no.[protected].

Simultaneously I once again called the Customers care on [protected], where Mr Prashant has registered my complaint vide complaint no. 1/[protected] on 27.12.2011.

The concering nokia dealer has cheated me by 1. supplied a defective Nokia cell. 2. Replaced my Original battery and put defective battery . 3. Did not support to replace said defective Nokia cell, which caused harassement to me.

I pray the Consumer form to kindly help me so that I may get justice.

Regards

Dev Kumar Jain
.
.