Nokia India Complaints & Reviews

NOKIA phone 5230 under warranty up to 15 Jan 2012 did not switch ON after running nokia phone updates. phone was deposited to Nokia care at RT nagar bangalore. phone was send to nokia head office returned back with a stamp on it stating WARRANTY VOID (physical damage) . nokia care RT Nagar informed me that it is due to presence of water inside it & returned back my set saying 'Beyond Service limits ' mother board to be replaced & it will cost me around 4000 Rs.and they will not replace the set as there is physical damage.i feel this is totally injustice done to me as i don't remember phone falling into any sort of liquid and there was no problem with the phone before running updates.

Dear Forum,

On 31.12.2011 I have purchased Nokia Asha 2000 handset from Nokia showroom, Naazcenter, Guntur, when we satrted using it from that day onwards its givinbg resounding from the speakers we have truied with different sim cards still same resound while talking and radiations are really hurting who ever using.

On 02.01.2012 We approached the same shop but they are bad in giving response and dont want into the problem / undersatnd the problem.

Since we have purchased one day before still they are denying to relace the model and piece.

Such a bad experience we are facing...... Please kindly help to replace that model with another one..

Regards
Prasad Bhupathi

I had problem with Nokia mobile phone c6-01 within 1 month of its purchase. I gave it to the Nokia care in Kottayam,Kerala. I was told it has to be sent to head quarters for repairing and I need to wait for 15days. And I had to wait more than 15 days to receive the mobile after repair. On receiving the mobile I saw the mobile was tampered now it looks too old. i am doubtful whether it is the same mobile. The mobile which I was handling very carefully was treated very irresponsibly and I am totally not satisfied with there service.
I am working as Asst. Professor in one of the Engineering College in Kerala.My phNo.[protected]

I have a Nokia set No. 5233, perched last year from Kolkata, for the last few days it was hanged out. Immediately visit to a Nokia Priority Dealer add. Limton Pvt Ltd. 13 A & B B.B.D Bag kolkata 1. I told the problem to the consumer care consultant and as per their sugession I gave the set to them for repair and taken from them after 02 days with charge Rs.250. Cash memo No.10393 Date: 28/12/2011. After leave the priority dealer the same I face the same problem and immediately met with them details the same. they mis-behaved with me and tolled we have nothing to do now then I told them I complained the same to "the consumer forum" then they thread me "JO HO SAKE KIJIA KUCH NAHI HOGA UP JAHA CHAJEN JA SAKTEHO".

This is for your kind information and necessary action please.

JAVED SARDAR

[protected]
HOWRAH

SIR/MAM,
I GAURAV SETH HAVE LOST MY E7 HANDSET FROM NOIDA MARKET IN THE EVENING AROUND 6:30PM TODAY DATE 29/12/2011. IT HAD A VODAFONE SIM I.E NO [protected] I HAVE ALREADY GOT MY NO BLOCKED. MY IMEI NO. IS [protected] BOUGHT FROM SAMARTH LIFESTYLE RETAILING , GREAT INDIA PLACE MALL, NOIDA UNDER BILL NO. 3007 DT: 18/07/2011. I WOULD REQUEST IF THE IMEI NO COULD BE BLOCKED ASAP.
Thanks & Regards

GAURAV SETH
[protected],[protected]

This is to bring to your kind notice the product support service provided by nokia though its nokia care center dosn't go at all with the brand name of "NOKIA" for what the company is known worldwide.The incidence that happens with me 2 dayz back and force me to use such a harsh language and write this mail was.I had given my Nokia C5 to nokia service center faridabad NIT branch to resolve mh problem regarding speaker and at the time of the delivery i had clearly told teh executive that don upadte the software and it will cause me the loss of all the data and force him to mention that in the job card.Bt at teh time of the delivery of the phone i was in sate of shock when i operate my phone reason for that was that my phone was PARALAYSED & SOFTWARED WAS COMPLETELY FORMATTED l of mhh data and contacts was deleted and no one at the service center was ready to lend an ear to my complaint, listen to my query. This kind of service and dealing with costumer is totally unexpected and unacceptable and creating a wrong image of NOKIA. and Even though nobody was ready to make an apology for the mistake.so i want a written "APOLOGY" from nokia for the problem i had face because of the negligence of the nokia care service center.and Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

please find the job card and job slip for your ready reference


Regards

kanuj sharma

SIR,
i have lost my mobile, so please help me to inform about my lost mobile. i m providing you all information regarding my phone.
Your name: Nitin Chauhan
Address: 570, kabli gate, mawana.
Phone model: nokia-5233
Make:2008
Last used No.: [protected]
E-mail for communication: [protected]@gmail.com
Missed date: 27/12/11
IMEI No.: [protected]

Hi,

I have purchased a Brand new Nokia E72, recently the battery gets exhausted in 2 hours & while charging or attaching the cellphone with PC the battery gets heated up. Also while using GPRS in cell & clicking on Pics it shows Memory full please close some applications.

Have taken the cell which will be helpful in kpng in tch wid friends thru FB. Bt now am facing above problems also am unable to configure my official email id.

Request you to pls help in resolving the above issues.

Regards,
Amreen

I bought Nokia 2730c in march 2010.
i have extended my warranty for another one year in dec 2010 only.
when i went to the centre for software update, those are said that you repaired this mobile before out side.
as per my knowledge i repaired this mobile in july 2010 in nokia care centre itself.
but those are saying like this, it is showing either those are changed my original mobile parts or those are escaping from giving free service.
it is in directly showing of fraud service of nokia care centre in chittorgarh.
please be aware of such people.

I am using a Nokia C2-00 somehow I enabled the Nokia Life Tool on my mobile phone. Now my phone is over floating by bunch of messages and all of them are not useful to me. Now I have got annoyed by these messages but as I am not able to find out the way to disable the Life Tool, It has became to hard to use this phone. Can somebody please tell me that how can I disable Nokia Life Tool?

Regards
Ajay Jain
[protected]

I have purchased a Nokia 101 (coral Red) through Flipkart. But it is not working. The order number is OD[protected]. I have paid Rs. 1450/- for this mobile.

Sir..i have purchased new nokia mobile c6 in oct 2011 in new delhi,gopinath,the mobile store..the phone open slide is propery not working..they have tight in condition and middle side r stucking..pls reply the answer what am dng?

hi sir

i am complaining for the purpose of
banks i am contacting him but they
are not responding me
[protected]@hotmail.fr
infocentralbank.[protected]@ymail.com

please do some thing

please i am very disturb about it

I D.K.Jain r/o G-23, Preet Vihar Delhi-110092 purchased a Nokia cell model no. 2700, IMEI no.[protected] noon 08.05.2011 from Nokia Priority 83, Vijay Block, Vikas Marg Delhi -92 TIN no. [protected]. The said Nokia Cell is found defective as " THERE WAS PROBLEM IN CATCHING NET WORKING AS SOUND CUT IN BETWEEN TALKS" since very inception, which i pointed out several times since inception to the concerning Dealer's Manager of Nokia Priority. But never made its solution.

In the end I requested Dealer's Manager Mr. Sheresh Khandoori to get it replaced and left it with concern dealer's Manager, who did not issue me any receipt & only has said to me to collect it after a week. When I approached him on 24th. Dec. 2011 he handed over me the same defected Nokia cell saying that there was a defect in' Catching Net Work ' in this cell, he got replaced its Board. When I came back home i found that they changed my Battery and put a defective battery into it and top portion of the cell was damaged.

On 25th.Dec. 2011 at 13.35 hours,i made complaint to the Customer's care on telephone no. [protected], Miss Prerna assued me to help But being holiday on 25th and 26th dec the Dealers shop are closed.

On 27th Dec. 2011, when i made a complaint to the Dealer's Manager Mr. Sheresh that you have put a defective battery and my Original Battery marked as 'dkj' by me , has been removed, who disappointed me who said he can not do any thing. I again called the customer's care on [protected], who advised me submit the cell at nearby Nokia care. Accordingly i submitted my said Nokia defective Cell today on 27th. Dec. 2011 at the Nokia care ie. MAA COMMUNICATION, 13,Shankar marg, opp Metro pillar no. 72 Vikas Marg New Delhi under a receipt bearing no.14443352/111227/32 on 27.12.2011. NCC 144_433527 Contact no.[protected].

Simultaneously I once again called the Customers care on [protected], where Mr Prashant has registered my complaint vide complaint no. 1/[protected] on 27.12.2011.

The concering nokia dealer has cheated me by 1. supplied a defective Nokia cell. 2. Replaced my Original battery and put defective battery . 3. Did not support to replace said defective Nokia cell, which caused harassement to me.

I pray the Consumer form to kindly help me so that I may get justice.

Regards

Dev Kumar Jain
.
.

Dear sir / mam

I have received email from snr. Diplomat jeffery cole
Nokia award promotion 2011
Nokia co-operation united kingdom< [protected]@hotmail.com ), tel: [protected], winning processing centre international promotion/prize award dept,
Scfn: gwk/5333/025648/03uad.Batch: 241/2002/bll regarding winning award your winning cheque of (£1,000,000 gbp) . I don't know whether it is true or false. So, i am putting complaint. Below is the attached email what i have received for your reference

sir I procured Nokia c6-00 black mobile IMEI : [protected] from Nokia priority Partner Bhartiya Vision New Delhi on 12th April 2011 by paying Rs. 12550/-. Suddenly my display becomes blank. To rectify the problem I personally alongwith my mother visited the Nokia service & Communication Solution, A-180 (1st Floor), Sukhdev Nagar Market, Kotla Mubarak Pur New Delhi on 26th December 2011. The service centre executive has asked us to pay the Rs. 3250/- to rectify the display problem. When we told that it is under warranty then she told that the slider is physically damaged from inside therefore it is not covered under warranty.
Sir when my slider is intact then I am unable to understand that how can I damage the inside. Moreover nobody will purchase the mobile to damage it him/herself. This is the question of creditability of NOKIA not the Repair charges of Rs 3250/-. I request you that please look into the matter and instruct the service center to rectify the mistake under warranty. My other phone number is [protected] and residence Land Line is [protected]. Sir I am expecting immediate response to this email to my email id [protected]@rediffmail.com, failing to this will make me too depressed.
with regards
Kartikay son of Mohan Singh Thapa
House No. 138, Block-23, Lodhi Colony,
New Delhi - 110003

BATCH NUMBER:JPMM
PIN NUMBER:*124*#
REGISTRATION ORDER NUMBER: O2-05OPR442-RSPT
FAX: +[protected]





Dear. Bikash Bhandari,
Greetings to you from NOKIA MOBILE DRAWS.
This mail is to officially inform you about the completion of your winning verification process and on the other hand to intimate you that your approved winning cheque of (500.000.00) five Hundred Thousand Pounds Sterling's and Two NOKIA mobile phones (Nokia N97 N series )and (Nokia 5800 Xpress music) and( One HP Laptop) Only is ready for delivery/pick-up.



We will only deliver the parcel to the address received from the NOKIA MOBILE DRAWS Board Organization and we will only hand over the parcel to the beneficiary ONLY whom will sign for its collection. This individual must have a valid identification of him/herself as proof. Also we do not allow customers to send their friends or relatives to pickup their parcel on their behalf, due to security reasons.
Having considered all possible measures to convey your winning cheque to you, we resolve to use a special delivery company under the Diplomatic Umbrella here in UK (NOKIA MOBILE DRAWS, LONDON, UK). We have made all necessary arrangement to convey your winning prize direct to your doorstep. Your name, phone number and address has been Received and sent to our department in charge of the delivery.


Let it be known to you that all taxes has been paid by (NOKIA MOBILE DRAWS Board Organization). Therefore, you will only be required to pay for the Clearing charges which is 19.000 INRs only for the clearing of your consignment from the Indian custom upon the arrival of the delivery officer to your country India.

The delivery officer (Diplomat peter scott) will personally present to you all the relevant documents and your winning cheque and certificate and also assist you through all the process of remittance there in your home country (INDIAN).
You are advice to make the required 19,000 INRs available to him once he arrives India to enable him fulfill the normal Indian customs clearing obligations at the International Airport so that your parcel (500,000.00) five Hundred Thousand Pounds Sterling's and Two NOKIA mobile phones Nokia N97 N series and Nokia 5800 Xpress music and One HP Laptop can be release to him by the Indian customs so that he can proceed to your address for the delivery. Please, you must keep secret of your winning until it arrives your doorstep for security reasons.

The delivery of your prize is currently on the way as it is passing through the British Security Screening. We realize recently that such procedures have been adopted on your consignment leaving UK for Asia.
Due to the urgency needed in this delivery we are informing you that (Dip peter scott), Special Chief delivery officer from (NOKIA MOBILE DRAWS, LONDON, UK) will be leaving UK for INDIA to make the delivery of your winning cheque (parcel) through British Airways.

Departure Date/time:- Dec25 2011- 6:50 :00 PM
Arrival Date/time:- Dec26 2011- 9:45:00 AM

Please ensure that you co-operate with him and follow his instructions and directives to avoid any delay in handing over your winning cheque to you because he has little time to spend in INDIA. Make available to him the clearing charges immediately he calls you, because the Indian customs Authority will not release your winning parcel without the payment of 19,000 INR- for the clearing of your parcel.
On behalf of the entire members and staff of the NOKIA MOBILE DRAWS Board Organization and the British gaming board, I want to congratulate you and your family for this wonderful opportunity. We await your urgent reply to this mail. Upon the receipt of this email kindly inform us about your decision before we commence delivery.
Thanks from the NOKIA MOBILE DRAWS. Your satisfaction is our priority and we look forward to provide you the best of our quality service.
Do have a wonderful day in anticipation of hearing from you ASAP.

KINDLY SEND YOUR OPTION WITHIN 24HRS OF RECEIPT OF THIS E-MAIL AND CALL OUR CUSTOMER LINE FOR CONFIRMATION



Please do call customer line for confirmation

+[protected]


*We advice you to maintain strict confidentiality of your WINNING NOTIFICATION and the ENTIRE CLAIMS PROCESS until the verification process has been completed and your cash remitted.This is part of our security protocol to AVOID DOUBLE CLAIMS WHICH COULD LEAD TO CANCELLATION OF FUNDS REMITTANCE/CLAIMS PROCEDURES.Quote your registration order number as O2-05OPR442-RSPT in all correspondence.

*We also urge you to keep your pin numbers confidential.
Accept my congratulations once again on behalf of the entire NOKIA MOBILE DRAWS Promotions Board.

Yours faithfully Mr.LUIS MASS
Coordinator for NOKIA MOBILE DRAWS Promotions,

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Sir,
i have lost my nokiax2-01 cellphone today while i was about to board on local train from talegaon.
The details are as follows...IMEI NO.-[protected]
NAME-MUDIT VERMA
LOCATION-TOLANI MARITIME INSTITUTE,INDURI
TALEGAON,PUNE
Please inform me as you find the cell phone as soon as possible or atleast block it.
my contact no is-[protected]

I am waiting for your respond.

Thanking you,

Yours sincerely
MUDIT VERMA

Hi,

I am using nokia E52 handset. Recently I tried to decrypt my data card with the software provided by Nokia, (in phone itself). it required a phone autolock period which i set as 5 minutes. But when i am trying to turn of phone auitolck period it is giving me troubles.

Can any body help me on this.

Hello i am rekha pawar my mobile handset IMEI NO. [protected] ON NAME OF HARIRAM PAWAR PURCHASED ON 25/07/2011 HAS BEEN STLAN BY SOMEONE FROM MY HOME ON DATED 22/12/2011 FROM HARDA CITY PLEAS HELP ME TO SEND LOCATION OF MY MOBILE AS I HAVE IMPORTANT COTACTS IN THAT.


PLEASE CONTACT ME ON -[protected]