Nokia India Complaints & Reviews

I have bought new C5-03 Mobile from Nokia authorised shop. with in one week the touch screen was not working. when i took that to service center in Tirunelveli, they said this system is not original and I have to bring one software it will take 10 days so that you call me after 10 days after calling me. After 10 days when I called them, they are saying you call after 15 days it will take another 15 days.

After spending almost Rs.9,000 and with warranty from Nokia, I did not expect this kind of service from Authorised Service centre.

Can they improve the customer service!

i bought nokia mobile c2-03 from redyphone .
But from second i was having problem in this product.
It means i got defective peace

problems in mobile ar as following:
-Video is not playing
-Many time touch screen stops working
-many times it is being hanged
-music player is also not working
-it is not operating on given command even many times it works on that command which i hav not given

Than i went to the nokia care Add-dadndiya bajar,vadodara. I hoped that they will repair it .

I got my mobile and checked out It was working at nokia care than after some 2-3 hours it was behaving same as i hav given in to the care

Than i went back to the nokia they told me that there is software problem and we should give it in to the company and it will need 7 days i said ok.
After having mobile till 7 days with them they have didn't repaired this mobile.

And before 2 days i have again give this product to nokia care and i have got back my mobile today but the same result i got.
they are not responding as they have to .
i have spent lots of time and money behind traveling to that place .
Time is very precious for me as i am student.

Re-Complaint
C5-03Handset faulty.
Nokia is not able solve the Handset restart problem

Nokia Complaints & Reviews - Handset restart
Nokia, Maharashtra
Location: Maharashtra, India
anil1973_s on Nov 4, 2011

I had purchased Nokia C5-03 mobile handset from Navtarang Radio House; Sangli. on Dated - 28 Aug 2011 (Invoice no :- ANS/CS/RO/7392).
After 3-4 days of purchase my handset started Hanging & screen lock problem. So i visited to Nokia Care on 06 Sept 2011 then they checked the handset & said that Handset is OK; but i observed the same problem again and again so i visited to Care for 4-5 times after that on 22 Sept 2011 they kept Handset for 2 days at Sangli Nokia Care for observation.
Then After 2 days they returned back my Handset saying that Handset is OK. Again on that day (ie - 24 Sept 2011) i visited to Nokia Care for the same problem, then they told me that mobile should be sent to Head Office of Nokia Care then i gave it to them. Then after 12 days they called me & told that Your Handset is Repaired OK. Then i visited to Nokia Care & Collected my Handset after that i observed the same problem in my handset.

Brand Name :- Nokia C5-03

Got my cell ie. on[protected]. after 11 day's from Nokia.
But the problem remains same that re-starts with red lines on screen and hangs.
Adding to that one more new problem after repair touch-screen key stack's.
I also shown video of the same problem.

Nokia is not considering it now I wish to file a case in consumer court!!!!!!!!


Customer Name :- Mr. Anil A Kulkarni (Sr. Engg Development & Production, Export)
B-8; Avani apartments; Datta Nagar; Vishrambagh; Sangli.- 416415
Mobile No :- [protected]

NOKIA ANNUALLY AWARD 2011




NOKIA CO-OPERATION UNITED KINGDOM
Nokia House. Summit Avenue Southwood
Farnborough Hampshire GU14 0NAG.
United Kingdom.

INTERNATIONAL NOKIA POVERTY ALLEVIATION GRANT /PRIZE AWARD DEPT,
SCFN: GWK/5333/025648/03UAD.
BATCH: 241/2002/BLL.

Attention:Dear Winner,

NOKIA INTERNATIONAL PROMOTIONS United Kingdom(U.K),is pleased to inform you that your company/individual mobile number attached to the ticket numbers[protected] with serial number 8888/03 drew from the lucky numbers[protected]-12-36-50,which consequently won the promotion in the FIRST category. You have therefore been approved for a lump sum pay out of ONE MILLION GREAT BRITAIN POUNDS (1,000.000.00 GBP) in cash credited to security file number GWK/4578/789834/746YU.This is from a total cash prize of 19 million GREAT BRITAIN POUNDS share among ten individuals and Six international companies lucky winners in this category.


We congratulate you once again, you are to keep your winning secret till you receive your funds this is to avoid anybody to steal your winning information's because if there is a call for double claim you may loose your chance of receiving the global amount.

We have prepared your winning certificate and your winning amount 100,000,00GBP is ready to be disburse to you .It will be send through the fastest means and easier means . The funds has being packaged and sealed as demand draft along with your winning documents to show the authenticity and genuineness of the funds .

The winning prize is package in a security safe with lock code to prevent any one from opening ,The safe will be send through Diplomatic courier service to India as a diplomatic consignment. One (HP Laptop )and a mobile phone(N97 Nokia) will be present to you as a gift at the time of delivery by our diplomatic representative assigned along with the diplomatic courier.

Our representative is coming to India to assist you for the clearance of the parcel (safe) from India customs warehouse after the clearance the parcel will be delivered at your doorstep by our representative.

You are to pay for Indian custom charges for the clearance of the parcel before it can be release to our representative for delivery ( Custom charge fee) Three Hundred And Fifty Pounds (350.00 GBP) Equivalent in Rupees (25,581.30 INR). Our representative will be giving you a call at arrival in (INDIA) ,You are to take instructions and directives from him on how to make your payment for clearance.

Your parcel will be leaving (Nokia) vault room Tuesday evening ( 13/12/2011) and get to India Wednesday morning (14/12/2011) .Please you are to take very good care of our representative for he is a foreigner and do not know anywhere around India.

For more details: Contact of our representative
Name: Dp. Dave Marven
Email:dave.[protected]@yahoo.com

IMPORTANT: We cannot deduct charges fees from your winnings prize because it has been insured to its full value of amount and enclose as a diplomatic delivery in your favor and been already dispatched. Also, we do not accept Cash On Delivery (C.O.D) as it is strictly against the policy of this Courier Firm as laid down by the Management of this Courier Agency. You must pay on account given to you by the representative.


*We also urge you to keep your pin numbers confidential.
We wish you good luck and congratulations once again.




Yours Sincerely
Promotion Coordinating Center
NOKIA CO-OPERATION UNITED KINGDOM
NOKIA(CONNECTING PEOPLE)
PHONE NO : [protected]

Dear Sir

I have purchased a cell phone of Nokia which Model No is N 500 ( cost Rs. 10500/-)after one month its become dead its under warranty period . i want to know that how nokia made third quality product its not suited to nokia which is big brand therefore i am regular customer of Nokia company.
I went to Nokia Care & deposited my cell phone in Kanpur City ( Chunni ganj) . The CC E+ Representative misbehaved with me & no body tell me right suggestion. Therefore I deposit my cell phone for replace becoz after one hour she told me it replaced by nokia company becoz its manufacturing fault . I gave my cell phone becoz my was waste but If my cell phone not cme after a week I will go to Consumer court & complaint against NOKIA Company.
After this facing problem the sales person which name Miss Neha offered me that you pay Rs.500 & nokia give u 4 years warranty .
That my question with u that Nokia already know that thier product is not good thats why they offered u 4 years warranty.

Its not good for customer
Its my request that please replace my cell phone as soon as possible other wise I will complaint in Court .


Thanks & Regards

Shailesh Vishwakarma
[protected]
[protected]

I have purchased a Nokia BH-503 A2DP Stereo Bluetooth Headphones from Rediff Shoping.com. I have just received the Product.Order No 6807336. The Product I have received is not wroking.

Below are the Details of the Vendor

Product Title: Nokia BH-503 A2DP Stereo Bluetooth Headphones
Vendor name: Circonia
Contact Person: Ramesh Rane,Ramesh Rane
Phone Number: [protected],[protected]
Address: 416, Daulat Bhavan, 407,407A Kalbadevi Main Road, Opp Bhaangwaadi Kalbadevi,Mumbai - 400002,Maharashtra,India
Email Id: customersupport1.[protected]@gmail.com,[protected]@gmail.com

Could you please let me know how do I get a replacement. Where do I drop the product to get a replacement.

Respected Sir,
I had got Nokia 5233 on[protected] & today i.e 12-12.11 in the morning while using it my touchpad stopped responding. Previously the same problem use to arise once in fortnight or sometimes once in a month & i use to switch off the phone take out battery & again insert the battery & after restarting the phone it use to work back in normal condition. Today i tried to do the same & took out battery & reinserted it but the touchpad didnt work properly & so i took it to Nokia Care,Pimpri. It was 6.45pm & they were trying to close the Nokia care early whereas it is suppose to be kept open till 7 pm.I took my phone and handed over to them & after sometime the fellow working there opened my cellphone and he handed some part of screen and told me that something has broken inside it.. I dont know what exactly is broken but he said something touchpad connection is broken .When i asked him how did it happen? So he said either you have dropped your cellphone or you have tried to open it.He directly started blaming on me whereas I dont even know where the screw are fixed and how to open the phone i just know to remove battery,sim and memory card.I feel watever is damaged is due to irresponsibility of that person since he & everyone in the office were in hurry to close the showroom.Many customer who came at 6.45pm were sent back telling that showroom has been closed. My mobile phone has only 3more days of warranty & when i asked him to keep my cell he said they will cahrge me 1100Rupees for it & wont replace for free. Also previously i was able to receive my calls by the green button located beneath the screen but when this fellow checked in hurry i dont know what he did but when i got my phone back it was in offline mode & when i asked him how did it go in offline mode he said that its due to removing of battery whereas i had removed and inserted battery for so many times before but it didnt take me to offline mode. Please Please help me out and get me out of this trouble. Only 3 days of warranty is left for my mobile phone.
ABHISHEK
IMEI NUMBER- [protected]
contact at [protected]@gmail.com

I have purchased a nokia dual sim hand set(nokia c2-03) on 4.9.2011.After two -three days the set shows certain softwarecomplaints .I approched Nokia care ,Pattom ,Trivandrum and they sent the phone to Delhi for repair.after one month they returned the set and reported that the problem has been solved.But it is sorry to say that the problem still persisting. Since Iam not satisfied with the dealing of the company ,I kindly request to replace the phone by a new one

hi my self pranit from gangtok my main problem in my nokia x2 set. i am not satisfied your gangtok service center.my x2 H .set prob in my speaker and sound system. and battery .much moor problem.my phone problem as soon my problem solve early.plz contect your gangtok services center. bcoz i m not satisfied your gangtok service center.

Plz contect me This.
mob-[protected]
[protected]@gmail.c

i have a nokia C5-03. My mobile gets restart while clicking back option in videos plying from real player. in landscape mode it does not restart but in portait mode my mobile gets auto restart. in file manager and image and video option from galary it does not get restart. only in real player it gets auto resart. It has been sent to nokia service center in delhi but after that the same problem occurs. They did not take it seriously they take it simply. So, please help me,,,,,,,,,,,

hi sir i have purchased nikia x1 mobile in peenya.
but that mobile have display problem but that problem not cleared any service

i have nokia n97 mini mobile phone.there was audio problem in my phone. i gave it to nokia care for service. till then my phone was in warranty period. they checked my phone,changed speaker and returned it to me.but problem was not solved. they said that we have checked it. when i got my phone , my phone was not working properly.even my touch was not working. phone was dead. they broke their nuts and fixed it with FEVIQUICK.

dear sir i have a message from bt-664120 dated 9 dec.2011 that [protected] ka malik nokia company k varsik award me 1000000 rupees jeet gaya hai apni inaami rakam paane k liye apna naam pata fone number email k dwara [protected]@mspil.edu.cn par bhejen. yahi message mujhe ek baar pahale bhi aaya tha maine reply kiya to kaha delhi airport par khada hu 25000 rupees lekar aao ek i.d proof k sath maine kaha ye paise q to kaha mera aane jane ka kharch. agar yeh sahi hai to mujhe paise prapt karne ka tarika batao warna kanoon k tahat is mail sender ko mujhe mansik roop se pratadit karne ka clame karein i need answer


thanks javed khan churu

Sir,
I advise that despite several complaints my set is not working properly. we had handed over the set to the company twice vide jobsheet No.[protected]/1111110/32 dated 10/11/2011 and jobsheet No.[protected]/111126/48 dated 26/11/2011. You advised to change the set immediately as I have already faced lot of problem due to your services. If I do not get the set replaced within 5 days, I shall be forced to go to Consumer redressal forum and actions which I should take in the given circumstances.

S.S.Chhoker
Chief Manager
Office Administration Deptt.
State Bank of India
LHO Chandigarh
M-[protected]
[protected]
E-mail- ss.[protected]@sbi.co.in

my nokia cell phone model no c2-06 does not identify the 2nd sim.I went to the nokia service centre namely Akshaya Telecom at Ashok Nagar ,chennai.The service person there has taken the phone and said that it will take 25 days to rectify the problem.when i asked as to why it should take 25 days for a small problem ,he said that it will take 25 days since it has to be sent to Delhi for any repair of nokia cell phone. it sounds foolish when a service centre which is supposed to carry out such problems say that the unit has to be sent to Delhi and that too for a longer duration of 25 days.i think there is something wrong with this service provider who doesnt have the right infrastructure to attend to such small problems,Nokia a reputed company which has got so much market should look into this &bring down the lead time taken for rectification. My cell ESN/IMEI no is [protected]. date of handing over to nokia care centre is 07/12/2011.service job sheet no is 111207/17.
s.jagan mohan

Nokia 6233 Complaints & Reviews - Lost phone
View all Nokia 6233 complaints
Nokia 6233



Send email on July 26, 2011


Lost phone
My self Hemant yepurwar. I have mobile of mobile of Nokia. Today My mobile was stolen. The mobile details are mention are below:

Mobile Hanset : Nokia 6233.
Airtel : [protected]
Location : N-11 B -34/1 Hudco aurangabad
office Address : Dr.B.A.M.U.Aurangabad
Lost of Handset are stolen resently this week. Every one buy this mobile Handest own amount. One thief easily thief and sell by changing sim number.

So I am requesting you kindly look into the matter.

Thank and Regards
Vikas Singh.
[protected]

Sir,
This is Kiran.I had a problem with NOKIA N8-00 camera problem.When i take pictures with my nokia N8 some white circles/patches appear in the images captured.So i went to nokia care (V.S communication , A.S.RAO NAGAR, Secunderabad).The process went on in the following way....
1.First time they updated the mobile software and gave it.problem was still there ,so i went back to nokia care
2.Second time they sent to the company (Delhi) ,there they replaced my camera lens and sent it back,still the problem was there,so i again went back to nokia care
3.Third time they again updated the software and gave it,still same problem
4.Fourth time they have sent the mobile to company (Delhi),they repalced my motherboard/board ,my IMIE number got changed(some scrathes were added to my panel,they put a sticker on teh back with new IMIE number).Still the problem was not resolved.So i gave i back in nokia care,they sent it back to Delhi
5.Fifth time they have sent it back to nokia Delhi again for repair,now the piece with nokia Delhi

i started to ask for a brand new mobile from nokia because it is still in warranty and this process was going on from 17th October 2011,its been more than 1 month since the problem came and nokia has not provided me with a new piece or solved the existing problem.
when i logged a complaint through nokia online on Tuesday,customer executive told that i will get a call back from nokia within 48 hours,but even after 3 days i didn't get any call,then again i called back on Friday,then complaint was raised and they explained previous complaint couldn't be raised because of server problems .they logged my with complaint number : 1-[protected].when i asked for a new handset they told they have to speak with regional manager but meanwhile my piece came back to the nokia care,so nokia complaints online complaints department told me that if the problem still persists we will take care of the issue,because u have been facing the issue from almost 1 month and the mobile has gone to the factory thrice but still the problem exists,But still the problem exists even now,and the mobile has been sent back to nokia factory/company Delhi.

If they can repair the handset why the hell did they replace all my phone's components(after repair are they putting the original components like carl zeiss lens or are they putting normal 12 megapixel lens).Now my mobile lens got replaced,my mobile motherboard got replaced,what is left in the piece to repair so i am demanding a brand new piece from nokia company

nokia please solve my problem immediately and give me a brand new piece,don't play around with people's belief/faith in nokia and customer's patience.I am without mobile from more than 1 month
job sheet number:[protected]/111017/22, date: 17/0ct/2011, IMIE number: [protected]

these type of problems are coming for other n8 devices also,they are complaints in nokia support forums also,pls find the link:
http://discussions.europe.nokia.com/t5/Nseries-and-Symbian-Smart phones/N8-Huge-Camera-Problem-Found-Please-Advice/m-p/844747/highlight/true#M243...⇄

Regards,
KIRAN A
[protected]

Dear Sir,

My N8 was having a problem with SIM card which was not able to eject out, so i went to Nokia Care they sent my phone to Bangalore, later 15 days my phone mother board was replaced (Job sheet no :[protected]/111008/32), and as soon i received my phone i really shock to that my phone was not properly fitted Mechanically and HDMI broken cover, i went to nokia care again shockingly again the engg used the the Heat Blower to fix the case and phone upper case got melted when i object for this they said to come after 10 Days to replace a top plastic cover, when i visited after 10 days he said still they are running out of spares when i asked when do i get my phone fixed engg reply may be after some days or may not be.

After spending 25000 bugs i am really very much disappointed with such Nokia Personalities and Product, very disgusting and Pathetic behavior.

I request concerned authorities to take serious action on such people and save Spoiling Nokia Image in the market.

Looking forward for a solution to my problem.

NOKIA CARE!!!!!!!! DO NOT CARE.......

Thanks & Regards,
Prakash D.
[protected]

Phone model: Nokia X200
Make: Nokia
Color: Silver Blue
Last used No.: [protected]
E-mail for communication: [protected]@gmail.com
Missed date: [protected]
Missed location: Thodupuzha
IMEI No : [protected]

Please find my mobile phone and inform on my email id.email id [protected]@gmail.com

i have submitted my phne c5-03 to nokia care with some display issue they said it will take around
8days but even after 1month thy say the same thing i dnt know why this delay is happening please
take care nd do the needful as early as possible
job sheet no[protected]/111114/89 submitted to nokia care vapi gujrat