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Nokia India Complaints & Reviews

2.6
Updated: Aug 22, 2025
Complaints 7902
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Nokia India reviews & complaints page 278

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R
rajesh kumar jena
from Bhubaneshwar, Odisha
Nov 1, 2009
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Respected Sir,
i'm sri Rajesh kumar jena from orissa has got a problem on my nokia 1100 phone.sir my phone was slipped from my hand then it didnot open only a short msg that is "contact sevice" is display.i took my phone to care but they can't solve this.sir plz solve my problem for which i'll be grateful to u.
Aug 14, 2020
Complaint marked as Resolved 
Rajesh kumar your phone in software problem now software reload thanks
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    M
    Me
    from Bengaluru, Karnataka
    Nov 1, 2009
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    My camera takes lots of time to open up, when a snap is taken the screen woin't clear out till what seems like hours and its functioning has become quite slow.
    and my music player won't display the correct names of the mp3s sometimes and after lib update, it won't start up till quite lots of time...

    nokia 3500 — vibrator problem

    sir
    now i am in tuticorin i bought the mobile here only now the vibration problem occurs in my mobile. so i want to clear the problem but i didn't know the correct place of nokia service center in my home town so send the place and address in my home town
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      A
      Althaf
      from Ernakulam, Kerala
      Nov 1, 2009
      Resolved
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      Hello Nokia,

      I have been using your products for past 6 years and my
      family members all have a Nokia set.Well I'm coming to
      the point,i purchased a NOKIA 1202c (details given
      below),1 year ago and i had no issues untill 29/10/09
      when my service provider BHARATHI AIRTEL contacted me
      telling that my IMEI number is invalid and if i don't
      register my IMEI number with 200 INR to a govt agency
      all the services would be withdrawn from my handset
      1202c.
      Here comes two questions

      [1] IMEI registration and headache is NOKIA's responsibility
      and customer is only suppose to use it isn't it ?

      [2] Why should i register your IMEI number for which i paid
      for your product which inc all the IMEI stuff ?

      Product details
      Model Number :1202c
      IMEI:[protected]
      ITEM:002H4R4

      Codes Within the set
      CODE:0568573
      Type:RH-111

      Name of Manufacturer:
      Nokia India Pvt Limtd
      Registered Office Radisson Complex Commercial Plaza
      Mahipalpur New Delhi-110037

      Address of Manufacturer:
      Nokia Telecom SEZ,SIPCOT Industrial Park Phase 111-A1
      Sriperumbudur,602105,TAMIL NADU

      Month and year of Manufacture :Dec 2008


      NOKIA,please take my complaint seriously or else
      i would have to forward this to consumer forum / court,either
      NOKIA should convince my service provider or register this IMEI
      number for my mobile.

      Thanking you
      Aug 14, 2020
      Complaint marked as Resolved 
      http://www.dnv.com/services/certification/products/randtte/nokia/nokia.asp
      I am also having the same problem with my Nokia 1110 phone. Never ever expected such thing from nokia. When I contacted Nokia, they simply said contact your service provider. Bharti Airtel is my service provider.
      I am also facing the promblem with my Nokia 1600 mobile. I even checked NumberingPlans.com and the imei no seems to be invalid. i have sent a mail to nokia customer care and waiting for a reply.
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        R
        ritesh kumar tibrewal
        from Mathura, Uttar Pradesh
        Oct 31, 2009
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        Dear Sir
        I have purchased a Nokia N 97 one month ago but I am not satisfied with the performance of the mobile set with following region

        1. The said Model N 97 (Sl No [protected])is not a such type of set to spend Rs 32000.00
        2. All functions of the set is configure in such a haphazard manner so that it become useless for user
        3. 120 MB of ram has been given in the set but only 30 to 35 MB is free for other applications so that the Operating System runs very slowly
        4. The set is always comes in to hang mode
        5. Ones we open any application that will remain opened after exit, due to that the set become hang
        6. The set is not supporting BSNL SIM( as admitted by your area officer Mr. Manoj over phone ) while you haven’t toled during the time on purchase
        7. Every time we have to switch off and on to make any call, because of that the battery system of the mobile set affected badly.
        8. The set become hang 15 to 20 times in a day
        9. Battery back up is very low only 2 hour (approx)
        10. The set switch off during the period of stand by (as per your advertisement 420 hour is your stand by backup )
        11. Your NPD and other dealer are not showing the feature of the mobile on the time of purchase than how can any customer comes to know the pros and corn of the set, we are bound to purchase the set on the trust of your brand name , the set is selling under seal pack condition and we comes to know the future only after purchase
        12. We have to purchase the set only on the basis of advertisement and browser
        That’s proofs that your are crossing the law of consumers rights (Consumer Protection Act)
        13. Because of your fraudulent advertisement , I am feeling cheated by Nokia , after purchase of the set
        14. I have purchased the set after seeing the advertisement of the product and the trust on the NOKIA, and the product very is slow in compression to advisement
        15. We are using 15 NOKIA products in my family but its matter of great sorrow that the N 97 is disturbed my peace since the date of purchase
        16. In the nutshell I am not satisfied with N97 and I am feeling that Nokia has cheated me, you are requested to return my MONEY and take back your failure product as soon as possible
        I have visited Nokia care with my problem and no body has solve my problem. I need not to hold this product longer and please take back your product and refund my money.

        And please tell me, why shouldn’t I go to Court of law because of your impractical, illegal , unprofessional selling method in the country
        you are requested to please look into the matter at your end, I am wating for your positive response
        thanks
        RITESH KUMAR TIBREWAL
        DEOGHAR -814412
        JHARKHAND (INDIA)
        S
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          R
          R_TIWARY
          from Virpur, Gujarat
          Oct 31, 2009
          Resolved
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          I Purchased NOKIA E-71 on 4th Oct 2009 from Nokia Priority, All India Communications, Sangath Mall 1 Sabarmati - Gandhinager Highway, Ahmedabad. Before purchasing the Hand set, the seller was very persuasive and was promising a lot of things. He told me that he would arrange all settings and would help in trubleshooting always in future. His behavior was very good that day. As per scheme, he activated the licence of GPS for three months. After a week, I got GPRS message from BSNL. I approached the seller and requested him for desired settings for the operation of GPRS. He told that the BSNL had not correctly sent the message so it was not possible to run GPRS. I told this problem to my friend and he within two minutes made the settings and GPRS was working ! I checked and GPS also started working and could indicate my position etc. Meanwhile I went to Mumbai and GPS did not work neithe navigation nor position was working I stayed at Mumbai and it did not work. After returning from mumbai I told this problem to Nokia priority manager, he checked the phone and told that GPRS was not working. I told him that if he didi not know how to do the settings, he should tell. I ran GPRS and showed him google site. Then he told that because BSNL has not given settings correctly so GPS was not working. I ran GPS and showed him that GPS was showing my position correctly. By this time he had became totally arrogant and was shouting like any thing. My question was that if it was working in Ahmedabad why it was not working in Mumbai. But he was telling many different stories. Then I asked him to check that when my licence would expire, he checked it through inserting his SIM card in my mobile and told that it would expire on 7th Nov. I told him that licence should be valid for three months from 4th Oct and how it can lapse on 7th Nov. He started looking furious and asked me to not to come to his shop again! I am a customer and havre paid for a product and now if he is not fulfilling promises and there are total inconsistency in his statement, how he can be allowed to behave like this. If he does not know doing settings, he can say that but how he can be allowed to fool customers and because he is rich how he can be alloowed to behave indecently. Nokia has to think. Being a responsible citizen I feel such action should be discontinued. Nokia has to take appropriate action against such persons.
          Aug 13, 2020
          Complaint marked as Resolved 
          This country is full of frauds!!! As they start trapped in guilty they perform such acts to avoid present threat.Almost we all consumer have to face such situation sometimes but no one can fight everyday.
          They get will to commit such things as a few people fight for their consumer rights.
          moreover laws here in India are not strict enough to stop such act.
          Always remember tier the seal of your product on your own.It should be tight and smooth.And check for the name of importer it should be Indian.For nokia it is Nokia india pvt ltd.
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            R
            Ravishta Singh
            from Delhi, Delhi
            Oct 31, 2009
            Resolved
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            Dear Dr Kelvin

            I get the massage on mobile no. [protected] in night of 30 October, 2009 at 10:44:34 PM. as "Congratulations your mobile has won 500,000 in the orange int’l mobile lucky drow here in U. K. contact Dr Kelvin for claims on [protected]@live.com".
            I DID'T KHOW HOW I GOT IT .PLEASE SEND DETAIL INFORMATION ON MY E MAIL ADRESS. IF IT IS TRUE, THEN ALSO SEND MY DETAILS HOW I CAN GET THE MONEY.
            ADRESS:
            RAVISHTA SINGH W/O MUKESH KUMAR
            4/111 RAKSHAPURAM, MEERUT
            MOBILE [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
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              P
              Prashant Bhingare
              from Chennai, Tamil Nadu
              Oct 31, 2009
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              DEAR SIR,
              My loop mo.no. is [protected]. So, my balance is continously going to in negative figures.becoz of my TASHAN service is on. So, plz arrange this to unsubcribe this services as far as possible. I kindly request to you, plz deactivate earlier from your way. becoz I can't stop to unsubscribe this services. So, plz again I request u, to stop this service(TASHAN)

              THANKS FOR THE CONSIDERATION.
              PRASHANT
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                N
                nagendra babu
                from Bengaluru, Karnataka
                Oct 31, 2009
                Resolved
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                Resolved

                i've lost my mobile 3 days back.i want it to be locked.its imei number is [protected]. please help me.or else if anybody finds it,return it to me.contact number is [protected].
                Aug 14, 2020
                Complaint marked as Resolved 

                classic — theft

                respected sir,
                My mobile has theft by someone.Please disconnect its connection as soon as possible.My
                mobile no:[protected] of company classic of reliance.

                Nokia 2700 — Theft

                After the theft,immedately it was switched off.Theft took place between 6.30-7PM near henur bus depot 17/11/2009.It as purchased yersterday.
                how can update my phone from setting-phone-updating. because no any guide(referance) in mannule
                DEAR SIR


                THIS IS TO INFORM YOU THAT I LIVE IN UDUPI DSTRICT BALARAM NAGAR 2ND CROSS MALPE
                MY HANDSET NAME NOKIA 2700 BLACK, DATE OF PURCHASING 15/10/09.IMEI NO IS [protected] IS STOLEN ON 21/12/09, AT MORNING,
                I AM SUBMITTING MY COMPLAINT TO YOUR COMPANY, KINDLY TAKE NECESSARY ACTION AND INFORM ME ON MY THIS NUMBER [protected]
                my nokia 2700 mobile theft my e.m.e.i no.[protected]
                hello, this is to inform u tht my nokia handset 2700 has been stolen while boarding in train frm mulund to kurla in cst main .my mob imei no--[protected] /mob no -[protected] /.plzzz reply me at my id [protected]@yahoo.com &call me at [protected] i[censored] get any kind of hint regd my mob ...plzz help me out

                Nokia 2700 Classic — I LOST MY NOKIA 2700

                i've lost my mobile NOKIA 2700 4 month ago.i want it to be locked.its imei number is [protected]. please help me.or else if anybody finds it,return it to me.contact number is [protected].
                respected sir,
                some one has stolen my nokia 2700 classic black please can u find it for me and my mobile's imei number is [protected] so please i request u to search my mobile phone for me
                con:[protected]
                Dear sir,
                it was on 9march someone stolen my phone
                details of my mobile
                model no-2700c
                make-nokia
                colour-black
                imei-[protected]

                plz sir find out my cell i will be very greatfull to u
                contact me my no is-[protected]/[protected]

                Nokia 2700 Classic — FM is not working

                I have brought my Nokia 2700 C, Just a month before. From the day 1 FM is not working in my mobile and also Center Key of Joy stick came out.

                Battery backup of this mobile is very poor. I don't recomend people to buy this mobile.
                Working after installing Nokia 9.8 Software.
                dear sir,

                this is inform you that i live in phalodi (jodhpur) in rajasthan.than i went to alwar then at jodhpur station my self phone name nokia-2700 classic-2gray was lost, date of purchasing[protected].imei no. is- [protected] is stolenon[protected]at morning at 7.00 o'clock.
                i am submitting my complaint to your company, kindly take necessary action and inform me on my contact no-[protected].
                jodhpur police railaway stationadded FIR BUT NO ACTION IN THERE.

                Nokia 2700 Classic — stolen my mobile

                sir,
                i requisted u sir my phone mopbile is thieft
                please search my mobile 2700classic imei no. [protected]

                Nokia 2700 Classic — Mobile Lost by theft

                Please search my mobile Nokia 270 classic which lost bu theft.

                Thanks
                Ravindra Kumar
                Gorakhpur
                273001

                Nokia 2700 — lost my Nokia mobile

                I have lost my Nokia mobile phone on 16.10.2010 around 6:00PM. The details of mobile - Nokia 2700 ( [protected])

                Could you trace the handset or Please block this handset.

                Thanks.....
                Pramod
                my name ankit soni i have lost m nokia 2700classic today on 10/01/2011the IMEI NO IS [protected] AND MY MOBILE NO IS.[protected].LANDLINE[protected] PLS HELP .
                A VAN DRIVER HAS STOLEN IT.

                Nokia 2700 Classic — theft report

                Sir
                With due respect and regard i want to pen down that i lost my mobile nokia 2700 classic in kishtwar near sbi bank and same was purchased from AD agency kishtwar registered dealer having imei No.[protected].
                I requested to the nearest police station to register fir and same was considered for further report and as far as sim card is concerned i got duplicate sim card bearing same number
                so if any how the authority trace my mobile kindly inform me through my contact No. [protected] or email address: [protected]@yahoo.com

                Nokia 2700 Classic — losing mobile

                I am Vijay.I have lost my nokia mobile 2700 classic dated on 08/02/2011 during the time about 08:00 to 11:00 A.M.whose no.was [protected] and its imei no.was [protected].So who is using my mobile now?which is hehis phone no.?Give me information about my mobile,please.My e-mail address is [protected]@yahoo.in.
                lost mobile
                I am Vijay.I have lost my nokia mobile 2700 classic dated on 08/02/2011 during the time about 08:00 to 11:00 A.M.whose no.was [protected] and its imei no.was [protected].So who is using my mobile now?which is hehis phone no.?Give me information about my mobile, please.My e-mail address is [protected]@yahoo.in.
                Hi Rampaul,
                sorry to hear about your experience. Please write to us on
                [protected]@ovi.com and do leave your contact. We will have someone from the team connect with you.

                Regards,
                Team Nokia

                Nokia 2700 Classic mobile — Lost my Nokia 2700 classic mobile.

                I have lost my Nokia 2700 classic mobile on 27/03/2011. My mobile no. is [protected] and my set IMEI No. [protected]. I want to lock my lost as stated mobile phone.

                Nokia 2700 Classic — stolen mobile

                sir/madam pls help me to find my lost phone
                my imei no is [protected] pls help i[censored] get any information send on my no [protected]

                Nokia 2700 Classic — problem with music player

                while I am playing music in low level volume ,a call interrupt occurs. After the call is withdrawn music will play automatically ,but the sound level changed to high volume automatically. If the same scenario is occured when connected with headset,its a big disturbance for me.
                nokia 2700 classic music player not open .when press open button then say (not enough memory phone. 1 mb memory needed.delete some data) but phone memory free. plz solve this problem...

                Nokia 2700 Classic — theft

                i had lost my nokia 2700 classic handset(black) on 11th october 2011. my imei number [protected].
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                  T
                  Taranisen Sahu
                  from Delhi, Delhi
                  Oct 30, 2009
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                  I have purchased one Nokia N73 in 2008. Initially I was feeling uncomfortable with the joystick of the set. And I got confirmed after one year that joystick provided in this model is totally uncomfortable to use while browsing net and writing message and other options too. Now I'm at loss when I am unable to use it comfortably. The set has been totally uncomfortable just after a year. I request the company to provide joystick like N70 which is much comfortable to use. Besides I want to know if I could get any replacement of it with other model? Kindly clarify and rectify the model.
                  Thanking you sir,
                  Tarani
                  Dear sir,
                  I have purchased one Nokia N73 in 2008. Initially I was feeling uncomfortable with the joystick of the set. And I got confirmed after one year that joystick provided in this model is totally uncomfortable to use while browsing net and writing message and other options too. Now I'm at loss when I am unable to use it comfortably. The set has been totally uncomfortable just after a year. I request the company to provide joystick like N70 which is much comfortable to use. Besides I want to know if I could get any replacement of it with other model? Kindly clarify and rectify the model.
                  Thanking you sir,
                  Tarani
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                    S
                    sonam jain
                    from New Delhi, Delhi
                    Oct 30, 2009
                    Resolved
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                    Resolved

                    sonam jain on October 30th, 2009 at 11:01 pm
                    hello sir
                    i have lost my nokia 2626 mobile phone so plz find out my mobile.please trace out the location
                    Phone model: nokia 2626
                    Make:nokia
                    E-mail for communication: [protected]@yahoo.co.in
                    Missed date:30/10/2009
                    IMEI No: [protected]
                    plz help me sir
                    thank u on October 30th, 2009
                    hello sir
                    i have lost my nokia 2626 mobile phone so plz find out my mobile.please trace out the location
                    Phone model: nokia 2626
                    Make:nokia
                    E-mail for communication: [protected]@yahoo.co.in
                    Missed date:30/10/2009
                    IMEI No: [protected]
                    plz help me sir
                    thank u
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    Nokia 2626 — about my stolen mobile

                    respected sir,
                    i have lost my nokia 2626 mobile for a few days. when i was working in my office, somebody stole my phone. the details regarding my mobile is as given below:
                    product name : nokia 2626
                    I.M.E.I.NO: [protected]
                    MOBILE BATTERY : [protected]A23604216
                    sim no:[protected]
                    mobile no: [protected]

                    IF FOUND KINDLY STOP SIM CARD SERVICE, LOCK THE MOBILE AND KINDLY LET ME KNOW THE EXACT PLACE OF MOBILE VIA MY EMAIL ADDRESS GIVEN HERE.
                    [protected]@yahoo.in

                    Nokia 2626 — stolen nokia 2626

                    my nokia 2626 mobile has been stoled on 8-oct-2009 on my house.I am very frusted and i have very tension about mobile plz send me email what i do to track it.thankyou
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                      M
                      Mahadevan
                      from Mumbai, Maharashtra
                      Oct 30, 2009
                      Resolved
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                      Resolved

                      I bought a 5030 three months before, had speaker problem. Gone to service and returned a NEW mobile, stating that software problem.

                      Now, Even the NEW one is NOT working. No keys are working and Nothing doing with the device.

                      What to do now? Is it FAILURE Model? Why this happens?

                      I lost the hope with NOKIA. How will I get back my MONEY?

                      Mahadevan
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      Nokia — Dummy mobiles

                      Hi,

                      This is Naser here, i took a brand new nokia cell phone model E62, after 5 mothns my cell battery back up was not so good i went to nokia care centre to repair it, they informed you will get cell after 12 days days, but when i went there they have created a story and informed me that your cell is not repairable and we will be replaced you new call phone for that we need another 12 days of time, i agreed to that when i went after 12 days they told the cell has not yet come from head office it will take another 1 weak of time, i agreed to that later on when i went o nokis care office they have taken another two daysof time. after all this in last i recieved a new piece when i went home and check it was a second hand phone, later on i mentioned this is a second hand phone they told ohh by mstake we have given you the old cell we wil replace you with a new cell and it will take one more weak time, the same thing is going on till now and its almost 4 months, still i dd't recieve my cell phone and nokia care people are cheating with customers. tillnow i recieved four brand news cell but it was all dummy peaces they ahev provided me.i want to take action against nokia, i have spend around 1000 bucks on telephone bills.
                      Hi,

                      I bought a Nokia 5030 from Univercell, Chinthamani, Anna Nagar.
                      And just see the history; you will never buy NOKIA mobiles from Univercell ever.

                      Nokia 5030 Purchase Details:
                      Univercell, Chinthamani, Anna Nagar
                      Inv no: 1216440 dt: 29-Jul-09
                      IMEI No : [protected]

                      First Service for Speaker Problem :
                      Univercell, Chinthamani, Anna Nagar
                      Service Req No: 22704 dt: 04-Aug-09
                      Got back a NEW mobile on 31-Aug09
                      IMEI No: [protected]

                      Second Service for Mobile DEAD:
                      Univercell, Chinthamani, Anna Nagar
                      Service Req No: 8298 dt: 04-11-09
                      No update from the service center.

                      Before Second Service, I have checked Directly with the NOKIA Service Centre,
                      And they said, the hand set is NOT in a position to Service,
                      So that, they denied to take it for service. And then I have checked with the
                      Univercell, Chinthamani, Anna Nagar, and they took it for Service.

                      Today is 20-Nov-09, till now; there is NO update from them.
                      The sale center guy says, contact the service center,
                      When I tried to contact the service centre, there is NO RESPONSE at all.

                      What is going on with Univercell and NOKAI?

                      Whether NOKIA 5030 is dummy model from NOKIA?
                      Or Univercell is selling dummy NOKIA mobiles?

                      Mahadevan
                      [protected]

                      Nokia 5030 — my mobile got stolen

                      dear sir/ madam
                      MY NAME IS RAJNI. B. BARIA. SOMEBODY STOLE MY MOBILE FROM MY HOUSE. IT IS NEW MOBILE I DEED NOT USE A SINGLE DAY SO PLEASE GIVE ME RESPONSE MOBILE DETAIL NOKIA 5030 (IMEI [protected]) PLEASE KINDLY CORPORATE MY NUMBER IS [protected].

                      nokia 5030 mobile — loss of mobile

                      i have lose my nokia mobile on sunday(23 may 2010)morning.mobile model is nokia 5030 and imei numer is [protected]. please block the mobile.Feed back to this is sayyad.[protected]@gmail.com

                      Nokia 5030 — Nokia Mobile Lost

                      Respected sir,
                      SUB: Complaint for lost mobile phone and SIM card
                      today (07/06/2010), when I was in the bustand in kilakarai(ramanathapuram dist), I lost my mobile phone bearing AIRTEL SIM card No.[protected]. I request you to kindly register a complaint for necessary action.
                      Mobile Model : NOKIA 5030.
                      SIM card : Airtel No: [protected]. for further information please contact me on [protected].

                      nokia 5030 — Set Stolen

                      Sir,

                      I am Yogender Rana purchase Nokia 5030 on20th Sep,2009.
                      I like to in form you that my handset Nokia 5030 has stolen.
                      It's IMEI no is:[protected].
                      It's mobile no. is :[protected].

                      Please block my mobile set.

                      Nokia 5030 — Mobile Missing

                      My Nokia Mobile (Model: 5030) were missing while traveling to Tamil Nadu.
                      Following are the details of mobile
                      Mobile No.[protected]
                      Model: Nokia 5030
                      IMEI No.[protected]

                      Please lock the mobile & kindly found the same at the earliest.
                      My contact No. is:[protected], [protected]
                      My email ID: [protected]@yahoo.com
                      hiiiiiiiiiiiiiiiii
                      fyg
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                        Priyashil Gupta
                        from Agra, Uttar Pradesh
                        Oct 29, 2009
                        Resolved
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                        Resolved

                        Hi,

                        Some one snatched mobile phone Nokia 5800 xpress music.

                        Kindly request you to lock it as soon as possible.

                        Mobile Model: Nokia 5800 xpress music
                        Mobile color: black
                        Used Number: [protected]
                        Lost Location: sec-57, Noida

                        IMEI: [protected]

                        Purchased Date: 25/10/2009
                        Purchased From: Park Network Pvt. LTD. P-10, Sector 18,Noida, Bill No: 4478
                        Lost Date: 29/10/2009

                        Address: Priyashil Gupta C/O P-61,Sector-11,Noida, PIN-201301
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          R
                          Rakesh Sharma
                          Oct 29, 2009
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                          Hi,

                          I've bougth Nokia E63 mobile on my B'day 3 weeks back. However, next day onwards I'm facing the Menu problem. Whenever I click on Menu - nothing happens. The only solution was to switch off the mobile and restart again. I did this for first 1 week. Then I finally went to Nokia care Center in Abuja, Nigeria who took my mobile and asked me to come back after 10 days. When I finally took back my mobile I was informed that the team has worked on my mobile and is not working fine. However, just yesterday I got the mobile from Nokia care and now I'm again facing the same problem !!!

                          I had to restart my mobile twice in last 24 hours. I'm v dissapointed with this Nokia care service. What shud i do?? The mobile was so good that I invested my money to gift myself this cell. but now m really frustrated n helpless about this situation.

                          Rgds... Rakesh Sharma
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Sir,
                          I bought a nokia E-63 mobile phone after 2 days of purchase only i got problem in the handset that the menu of the set was not opening it was working fine after a restart. i went to nokia care centre (venus communication, ashok vihar, delhi 52).they told me its a software problem and they would update it, they updated the soft. but in vein, within 24 hrs i got problem again, i approached nokia care centre people they told me use handset without memory car and then it will word fine but agan problem occured, like this they took my phone for 3-4 times bot nothing happened, in 5th time they told me that they will send it to head office but it would take 10 days, after 10 days it came back and i was shocked to see that it was still giving that problem then i contacted nokia care person he told me that we would update the software except this we cant do anything, so this the problem and I am frustuated with this problem i want a replacement.
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                            S
                            Sandeep singh
                            from Shahabad, Haryana
                            Oct 29, 2009
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                            Lost mobile
                            Nokia 5130 silver color, Imei no [protected] Date of lost 29 Oct-09 Cont no [protected]
                            Email [protected]@yahoo.com,[protected]@gmail.com. plz help
                            my mobile is lost how can get my mobile plz give me some solution
                            plz say
                            my imei number [protected] i lost mobile plz give me some solution
                            I have lost, my Do I can get help from in any tracking and m y IMEI No -- [protected]
                            I want to ask a query
                            that I have LOst My mobile
                            in such a case can
                            I have my bills.
                            (1) Can I Block my Mobile
                            I have My IMEI no.


                            (2) Physically my mobile is not with me can I install a MObile Tracker .

                            (3) Can I contact to Service Provider Co. Asking help that
                            I have My IMEI no. CAn they people Can help in case of any other person is using my Mobile with the help of IMEI no can they trace in which no. MY mobile is being Used.

                            Please co--operate. if I should to any other for these query at least provide me that or any other NO. BUt I hope that you sghould be able to give these silly question the answers to me.
                            and if any kind do u want to contact at [protected]@yahoo.in or [protected]
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                              P
                              Prashant Pange
                              from Mumbai, Maharashtra
                              Oct 29, 2009
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                              I was given my mobile on 23rd of Octomber 2009, for repairing. They taken my mobile for checking the problem. after checking they given me the job sheet. they said came after 2 days.Then i meet them on 28th of Octomber 2009. they gave me back my mobile and taken the money of rpairing. But when i check it the mobile the main problem is not done by them but they taken all the fees. After that i again give them the mobile for repair but this time they said that your handset is not going to repair by us so you take it back. and receipt is given to customers is not printed it is in wirtten. and they not given description of for which part or softwareor for work done they are going to take money, only in written one small receipt they gave me. and when i asked the description of money in printed form they said they not going to give. This type of receipt is given to all customers by them. No any description on the receipt.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Sir,
                              Take my salam. I am Bangladeshi. I got a new mobaile nok-5130c-2.I can not active it. now my questions
                              how can servise it. please give me active no[protected]?
                              My mobile handset is Nokia 7210 Supernova purches on Jan 2010, THIS IS TILL DATE UNDER WARRANTY my mobile software is automatically dead at updating time am goving ONE day befor in bakri IED
                              This cheeking person Checked device says you come in tomorrow Same I will Go One Day After he said your mobile water damage i Said but How is possible i am not using in any water contact .

                              " I doubt for this person cheating with me because there one nominally problem solve charges is minimum Rs.300 Per device & extra selling part, Accessories this maximum rate of earning profit so they say only one answer he water damage, there service are chargeable there ... Part is damage There Amt is Some thing Rs.1000 or 1500 range "

                              This is
                              PSK MOBILINK
                              JAIN GALLI BEHIND AKKHMAHADEVI TEMPLE Kolhapur's
                              Service center earning Maximum Profit Policy


                              but my mobile is Under Warranty how can pay money for there servicing

                              TELL ME ABOUT THIS SIR AND HELP ME IMMEDIATELY, PLEASE

                              I REQUEST YOU SIR

                              " I KNOW THE CONSUMER FORUM SOLVE MY PROBLEM 100% "



                              THANKINS & REGARDS

                              VASU PATIL

                              608 B WARD SALOKHE PARK KOLHAPUR

                              MO NO.[protected], 2680222, [protected], [protected]
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                                Dayananda Reddy
                                from Bengaluru, Karnataka
                                Oct 29, 2009
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                                Hai,

                                This is Dayanand. I have purchase a new Nokia 3110 classic mobile on 17.05.09.
                                This has a problem of switching of automatically. Then i can not switch on again. Will have to take it to the Nokia care & get it repaired. They tel it is a software problem. This has happened for 4 times in 3 months. I am also not using blue tooth in this mobile.
                                If this continues after warranty also, I will have to pay for each time. This will be highly impossible. I have requested the Nokia care people for replacement of Hand set. They have not promised me any thing but they told that they will raise a complaint requesting handset replacement.
                                How do i proceed to get a replacement for this handset? Is their any other way?
                                I am really fed up with Nokia care people. They are only giving me temporary solutions. They are not trying to solve the problem permanently.
                                I need the details to approach Nokia people directly (Not nokia care-they are just service providers for them).

                                Other details: IMCI: [protected]
                                Services opted: 1st & 2nd time at Mobile care(Nokia care), @ BTM layout, Bangalore.
                                3rd time at Magnum Fashions, 3rd block, Jayanagar, Bangalore (Job sheet no.[protected]/090914/35)
                                4th time at Mobile care(Nokia care), @ BTM layout, Bangalore. (Job sheet no. 091022/23)

                                4th time also they had uploaded some software and told me that the mobile is ready. But I told them that, I cant accept this. I need a replacement for this handset. Asked them to raise a complaint.
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                                  G
                                  Guner Sakman
                                  Oct 28, 2009
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                                  i just received a sms from nokia saying :
                                  "I have received a SMS from [protected] stating your cell number has won 250000pounds in the NOKIA Promo in UK, for claims call +[protected] and email; [protected]@nokiaoffice.org"
                                  i called this number and they say that is real and want an email with my adress phone number etc. i just send mail and now im waitin please tell me is it real send me an email to vigan.[protected]@gmail.com
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                                    T
                                    tushar murugkar
                                    from Chennai, Tamil Nadu
                                    Oct 28, 2009
                                    Resolved
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                                    to whoever concerned
                                    i took nokia 7210 supernova from a dealer in Citi Centre, goregaon (west) on 14th september,2009. but after few days my phone got damaged. incoming calls were not been able to answer. so i showed it to the dealer from where i bought the cell. he told that their is IC problem and need to be changed. he took 450 rs from me for the service. but the problem wasn't solved. the dealer told that the IC needs to be changed and nokia company doesnt provide replacement for the IC. Same thing i was told at nokia care centre in goregaon (west) at bhagat singh nagar, they told that the phone is damaged completely and the IC needs to be changed. Nokia comapny doesnt provide guarantee on IC.
                                    i m really frustrate on the phone. i guess the dealer is keeping duplicate nokia phone. the company should not allow such people to keep phones because they are fooling the consumer and the company name is spoiled.
                                    i hope that you people will take quick action on such dealers so that no further cases of duplicate phones would come up.
                                    below i am giving the address of the dealer from where i took the phone.

                                    MOBILEWALA
                                    142, CITICENTRE, 1ST FLOOR
                                    S.V.ROAD, GOREGAON (WEST),
                                    MUMBAI- 400062

                                    thanking you
                                    tushar murugkar
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    Nokia 7210, mobile phone — Error report

                                    when ever i open music player in my nokia 7210,it seems not enough memory..
                                    But it has alot of free memory..
                                    Plz give me a solution
                                    i am using nok 7210 supernova from last year july.. and nw whenever i try to open my music player am gettin a report "operation failed" and i m not able to open my radio and window messenger also...for windows messenger i m gettin a"application error"... pls kindly solve tis problem
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                                      K
                                      Kishore Kumar RK
                                      from Thiruvananthapuram, Kerala
                                      Oct 28, 2009
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                                      I have purchased a phone N 86 and it has gone bad the job number is[protected]/091006/1 dated 06 october 2009. Please do the needful to get back my phoen or replacement as it is under warranty

                                      Nokia N86 — HANDSET MULTIPLE REPAIRS

                                      N86 PURCHASED FOR RS.24000/ REPAIRS FOR 5-6 TIMES FOR BATTERY ... SET NOT FUNCTIONING ETC. SET GIVEN BACK AND SENT TO COMPANY.. WORST SERVICE AT NOKIA CARE.. AND NO STANDBY FOR LONG PERIODS THAT TOO HIGH END SETS. NOW REQUESTED FOR A DIFFERENT MODEL/ SET NO REPLY .. NO COMPROMISE ... NO EXPLAINATION FOR WHAT WAS WRONG WITH THE SET.. EXCEPT REPEATED CALLS ONCE OR TWICE A MONTH TO TAKE BACK THE SAME SET.. WITH NO IMPROVEMENT IN ANY TERMS LIKE A GOOD REPLY WHAT WENT WRONG

                                      Nokia N86 — irresponsible customer service by nokia care

                                      i have deposited my NOKIA N 86 on 22.jan.2011 to the nokia care center
                                      AMBALA CANTT(NICOLSON ROAD). it was having some damage related issues.
                                      i told them i will pay for the expenses. and they said ok they will
                                      get it repaired. in between these 6 months i have been continouslyy
                                      checking up with the status of my phone .they were not answering me
                                      anything. and now suddenlyy they come up with the final answer after 6
                                      monyhs that the mobile is ir-repairable. i want to claim for my mobile
                                      value they have wasted for 6 months. i want justification why are
                                      these people making fool of public. nokia being the top most brand for
                                      evryone is providing this type of service. this is badlyy affecting
                                      its brand image. kindly help me out with my problem .i hope my problem
                                      will be solved soon and i will get a reply ASAP.

                                      the job sheet number they have given me s[protected]/110122/48
                                      Hi,

                                      Sorry to hear about your experience. Please write to us on
                                      [protected]@ovi.com and do leave your contact. We will have someone from the team connect with you. Please mention your name on subject and add your contact in the mail. Do include the complaint link in order to speed up the process.


                                      Regards,
                                      Team Nokia India
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                                        M
                                        mdasif_99
                                        from Pune, Maharashtra
                                        Oct 28, 2009
                                        Resolved
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                                        Resolved

                                        Dear Madam/Sir,

                                        I lost my mobile on 24/10/2009. My mobile IMEI No is [protected], Nokia 6120 classic. Please block my mobile.

                                        Kindly confirm me that my mobile is blocked. please send the mail of conformation when mobile is blocked

                                        Thanks & Regards,
                                        Asif
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        sir, i am k.s.b.reddy.i lost my nokia n72 mobile while travelling in bus last friday(4th july).i submit u my imei no. do that u block the mobile.my mobile imei no. is [protected].i would request if my mobile with the above imei is found to my mail id.i would also request u to block the services for my nokia n72 mobile.
                                        thanking you sir,
                                        yours faithfully,
                                        k.s.b.reddy.

                                        Nokia N 72 — Mutliple problems with set and more with the customer care center executive

                                        I had purchased a Nokia phone N72 from Big Bazaar, Wazirpur Delhi; on[protected]. I had been a satisfied customer of Nokia phones till then. I needed to upgrade my phone from 6610i and being a neurosurgeon my prime and only use was to have a decent looking phone with good battery back up. I do not have the time to use the complicated features the phone offers. The next thing I understood soon as that the battery was not lasting more than a day, even though my talk time was never too extensive, since I have to keep my phone free (about 80 hours till now). I persisted and then adjusted with the little battery time even though I was disgusted with it. You know as a customer the biggest draw towards Nokia phones is the battery time. And then after one and half months I saw that the keypad was driving me crazy as I would press something and something else would appear. Now this was very much trouble some and for this I kept another phone with a different Sim card to make calls. Since my phone book in Nokia N 72 was about 650, I could not afford to put it off. I had to make many of the calls through the other phone. I however did not have enough time to find out from a care center about what to do but was sure that once I do so they would rectify the problem. This is the second big reason why the customers prefer to purchase Nokia phones. I saw the website and since I stay in central Delhi, the closest to me would have been one touch communication in Patel Nagar, and I called them up, they would not pick p the phone. I called up center in Pitampura and they picked up at once and gave me the number 30303838, and I spoke to Mr. Pramod who was kind enough to guide me that I should speak to the care center by going personally. I did that and when I spoke to Mr Manish today who attended my complaint he told me that these phones have a basic defect and that these problems were common. Then he said suddenly that you must have put your phone in water, and before inspecting he had made the decision that the water would have caused the problems. And then he opened the phone and when he could not see anything to suggest the water anywhere, he said that it must have evaporated and gleefully said that since your warranty gets over because of this we will not do anything further. I asked what about the battery, and he said that you complain to the same number 30303838. I asked him if there was any senior person whom I can meet, and to that he stared saying angrily that you go and complain to the company now, take my name and number and you can do whatever you can. I was surprised, shocked and stunned by his behaviour. I have been using the Nokia phones for past 6 years now and i never had to go to the support center till now. This was my first visit and the most horrifying. As I understand the situation now I do not have a video evidence of this episode but there were 3-4 other customers who saw all this but I do not think anyone would testify for this, and neither I have enough time for this. I may not even go for the repair or replacement of the handset and plan to purchase some other set. I will first go to the care center of the company whose phone I intend to purchase and then would do so. But even though I say and think so, I feel deeply hurt because there have never been such experiences in my life, and sometimes I feel that I should not lose my trust because of the indifference shown by a single person. I just thought that I should bring about this feedback to prevent any more similar episodes in future.
                                        After all this horrendous experience I do not wish to get any further on this accord but I just wanted to bring it to your notice as I felt that feedback is the way a company improves its services; even though honestly saying it pains me to write such a feedback to such an esteemed company as yours for such a small issue as this. I had to arrange a lot of courage and my time to do this.
                                        I sincerely hope this would help you in serving customers better.
                                        Bye and thanks for going through this long and descriptive note of dissatisfaction.

                                        Nokia — N 72 mobile phone

                                        I had purchased a Nokia phone N72 from Big Bazaar, Wazirpur Delhi; on[protected]. I had been a satisfied customer of Nokia phones till then. I needed to upgrade my phone from 6610i and being a neurosurgeon my prime and only use was to have a decent looking phone with good battery back up. I do not have the time to use the complicated features the phone offers. The next thing I understood soon as that the battery was not lasting more than a day, even though my talk time was never too extensive, since I have to keep my phone free (about 120 hours till now). I persisted and then adjusted with the little battery time even though I was disgusted with it. You know as a customer the biggest draw towards Nokia phones is the battery time. And then after one and half months I saw that the keypad was driving me crazy as I would press something and something else would appear. Now this was very much trouble some and for this I kept another phone with a different Sim card to make calls. Since my phone book in Nokia N 72 was about 850, I could not afford to put it off. I had to make many of the calls through the other phone. I however did not have enough time to find out from a care center about what to do but was sure that once I do so they would rectify the problem. This is the second big reason why the customers prefer to purchase Nokia phones. I saw the website and since I stay in central Delhi, the closest to me would have been one touch communication in Patel Nagar, and I called them up, they would not pick p the phone. I called up center in Pitampura and they picked up at once and gave me the number 30303838, and I spoke to Mr. Pramod who was kind enough to guide me that I should speak to the care center by going personally. I did that and when I spoke to Mr Manish who attended my complaint he told me that these phones have a basic defect and that these problems were common. Then he said suddenly that you must have put your phone in water, and before inspecting he had made the decision that the water would have caused the problems. And then he opened the phone and when he could not see anything to suggest the water anywhere, he said that it must have evaporated and gleefully said that since your warranty gets over because of this we will not do anything further. I asked what about the battery, and he said that you complain to the same number 30303838. I asked him if there was any senior person whom I can meet, and to that he stared saying angrily that you go and complain to the company now, take my name and number and you can do whatever you can. I was surprised, shocked and stunned by his behaviour. I have been using the Nokia phones for past 6 years now and i never had to go to the support center till now. This was my first visit and the most horrifying. As I understand the situation now I do not have a video evidence of this episode but there were 3-4 other customers who saw all this but I do not think anyone would testify for this, and neither I have enough time for this. I may not even go for the repair or replacement of the handset and plan to purchase some other set. I will first go to the care center of the company whose phone I intend to purchase and then would do so. But even though I say and think so, I feel deeply hurt because there have never been such experiences in my life, and sometimes I feel that I should not lose my trust because of the indifference shown by a single person. I just thought that I should bring about this feedback to prevent any more similar episodes in future.
                                        After all this horrendous experience I do not wish to get any further on this accord but I just wanted to bring it to everyone's notice. When these people have to sell the phones they behave in different manner and make all sorts of promises which end as soon as you have paid them the money.

                                        Nokia N72 — Blocking of mobile phone

                                        Sub:- Blocking of mobile phone

                                        Dear Sirs,

                                        I am Mamta Talkar. I lost my Nokia N72 mobile while traveling in bus Tuesday (18th Nov.2008).I submit u my imei no. do that u block the mobile. My mobile imei no. is [protected]. I would request if my mobile with the above imei is found plz inform me to my mail id or call me on [protected], [protected]. I would also request you to block the services for my Nokia N72 mobile.
                                        Thanking you sir,

                                        Yours faithfully,

                                        Mamta Talkar
                                        I am venkatesh I buy a secondhand phone that model N72. but I dont know that phone security Lock code. IMEI no also I dont know.pls help me how to unlock the phone and how to know the lock code.pls help me



                                        Venkatesh.K
                                        I am Amol Akolkar. Someone have stolen my nokia N72 mobile while travelling in bus on 13Janauary 08. My IMEI number is [protected]. I am requesting u to block the services for my nokia n72 mobile.

                                        Nokia N72 — BLOCK

                                        I have lost my Nokia N72 (IMEI [protected]) kindly block the same.

                                        Best regards,

                                        Vijay Gangrade
                                        I have a N72 moble but after two year usgae my Nokia N72 have no get the sigle or net work operar. I visited the technician, he saod that that hardware of set is ok but the set has been blocked. Please tell me the reasons how i can get the unblocking of N72., The thas been blocked.P
                                        I have N72 moble but after two year o[censored]sagemy Nokia N72 has sroped to get signale or found the network operator. I visited the technician, he said that hardware of set is ok but the set has been blocked. Please tell me the reasons how can i get the N 72 unblocking .
                                        Dear Sirs,

                                        I am Tapobanta Meher. I lost my Nokia N72 mobile while traveling in bike Thursday (28th May.2009).I submit u my imei no.[protected] do that u block the mobile. My mobile imei no. is [protected]. I would request if my mobile with the above imei is found plz inform me to my mail id or call me on [protected], [protected], [protected], [protected]. I would also request you to block the services for my Nokia N72 mobile.
                                        Thanking you sir,

                                        Yours faithfully,

                                        Tapobanta Meher
                                        Hi,

                                        I am Ranjit Kumar. I lost my Nokia N72 mobile while traveling in bus thursday (8th July.2009).I submit u my imei no. to block the mobile. My mobile imei no. is [protected]. I would request if my mobile with the above imei is found plz inform me to my mail id or call me on[protected]. I would also request you to block the services for my Nokia N72 mobile.

                                        Regards,
                                        Ranjit.S

                                        Nokia N-72 — Blocking of mobile

                                        Dear sir,
                                        I would like to inform you that on 9th july I had sent you a mail to block my stolen mobile EMEI NO-[protected] phone no [protected], but till this time the theif is useing my mobile confidently, Sometime also threatning, blackmailing, scholding in flithy language to me, myfamily and freinds who calls me.As such I with foldedhand reqest you to kindly block my stolen mobile imedieatly otherwise no one will have faith upon NOKIA at the time of need.Again I request you kindly block my phone and intimate me in my email add;[protected]@rediff.com.Thanking you so much for your kind cooperation.
                                        Yours faithfuly,
                                        Ashok kumar Behera.
                                        AT.PO;Rajghat,
                                        Via;amarda road,
                                        Dist;Balasore,
                                        ORISSA, INDIA,
                                        Pin;756030
                                        Dear Sir/Madam,

                                        My mobile was stolen on September 13, 2009. My mobile IMEI No. is [protected], Nokia 6500 Slide. Please block my mobile. If you are able to track please confirm on my email address.

                                        Kindly confirm me that my mobile is blocked.

                                        Thanks & Regards,
                                        Noel
                                        Dear Madam/Sir,

                                        I lost my mobile. My mobile Serial No is [protected], Nokia N 72. Please block my mobile.

                                        Kindly confirm me that my mobile is blocked.

                                        Thanks & Regards,
                                        Srikant
                                        please sir search this mobile & My contact no [protected]
                                        Dear Madam/Sir,

                                        I lost my mobile on 20/10/2008. My mobile Serial No is [protected], Nokia 3110 C. Please block my mobile.

                                        Kindly confirm me that my mobile is blocked.

                                        Thanks & Regards
                                        I GAVE FORGET MY PHONES SECURITY CODE.MY IMA NO IS [protected].PLZ HELP ME
                                        Dear Madam/Sir,

                                        I lost my mobile on 24/10/2009. My mobile Serial No is [protected], Nokia N73. Please block my mobile.

                                        Kindly confirm me that my mobile is blocked.

                                        Thanks & Regards,
                                        D.B.Shetty
                                        i will be more happy after my lost or stolen mobile is blocked
                                        I am using N72 handset, my mobile is locked, now it's asking for PUK code to unlock, Please provide me that code

                                        Nokia 6120 — Mobile lost

                                        Dear Sir,

                                        I have lost my Nokia Mobile Phone with Airtel prepaid SIM No. [protected] at My office at about 1.00 PM on[protected]. Please block my SIM card.

                                        Kindly arrange to mobile tracking facility on by number and also intimate how can I find my lost Nokia mobile.

                                        Thanking your sir,



                                        Yours faithfully,

                                        Mohammed. Abed,
                                        Medak Town
                                        Medak District
                                        A.P. India

                                        Nokia 6120c — Mobile loss

                                        I loss of my nokia6120c black colour mobile in monday 31 may 2010 any bady can find that return to me contact no.[protected]
                                        hi
                                        I am Tarun from India.I have a Nokia 6120 classic.
                                        but last some months it create many problems
                                        firstly its secondary camera did not work(features not supported).
                                        and it, after 4 month later mobile flesh light stopped working after 1year its sound system was not working normally it should work
                                        I have spent a lot of money on the mobile and repair man told me that its power supply has some problems.power ic (ic whatever)will be changed
                                        but major problem is 6120 mobile parts which are not available in
                                        Indian market
                                        plz if someone can help me bcz i like my moblie 6120 very much
                                        it is different to other mobile phones
                                        plz contact me at " [protected]@gmail.com "

                                        Nokia 6120c — phone lose

                                        i have lost my nokia phone having imei [protected] plz block this phone and send a confirmation email please
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