Nokia India Complaints & Reviews

Nokia N86 — HANDSET MULTIPLE REPAIRS

N86 PURCHASED FOR RS.24000/ REPAIRS FOR 5-6 TIMES FOR BATTERY ... SET NOT FUNCTIONING ETC. SET GIVEN BACK AND SENT TO COMPANY.. WORST SERVICE AT NOKIA CARE.. AND NO STANDBY FOR LONG PERIODS THAT TOO HIGH END SETS. NOW REQUESTED FOR A DIFFERENT MODEL/ SET NO REPLY .. NO COMPROMISE ... NO EXPLAINATION FOR WHAT WAS WRONG WITH THE SET.. EXCEPT REPEATED CALLS ONCE OR TWICE A MONTH TO TAKE BACK THE SAME SET.. WITH NO IMPROVEMENT IN ANY TERMS LIKE A GOOD REPLY WHAT WENT WRONG

Nokia N86 — irresponsible customer service by nokia care

i have deposited my NOKIA N 86 on 22.jan.2011 to the nokia care center
AMBALA CANTT(NICOLSON ROAD). it was having some damage related issues.
i told them i will pay for the expenses. and they said ok they will
get it repaired. in between these 6 months i have been continouslyy
checking up with the status of my phone .they were not answering me
anything. and now suddenlyy they come up with the final answer after 6
monyhs that the mobile is ir-repairable. i want to claim for my mobile
value they have wasted for 6 months. i want justification why are
these people making fool of public. nokia being the top most brand for
evryone is providing this type of service. this is badlyy affecting
its brand image. kindly help me out with my problem .i hope my problem
will be solved soon and i will get a reply ASAP.

the job sheet number they have given me s[protected]/110122/48

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have someone from the team connect with you. Please mention your name on subject and add your contact in the mail. Do include the complaint link in order to speed up the process.


Regards,
Team Nokia India

sir, i am k.s.b.reddy.i lost my nokia n72 mobile while travelling in bus last friday(4th july).i submit u my imei no. do that u block the mobile.my mobile imei no. is [protected].i would request if my mobile with the above imei is found to my mail id.i would also request u to block the services for my nokia n72 mobile.
thanking you sir,
yours faithfully,
k.s.b.reddy.

Nokia N 72 — Mutliple problems with set and more with the customer care center executive

I had purchased a Nokia phone N72 from Big Bazaar, Wazirpur Delhi; on[protected]. I had been a satisfied customer of Nokia phones till then. I needed to upgrade my phone from 6610i and being a neurosurgeon my prime and only use was to have a decent looking phone with good battery back up. I do not have the time to use the complicated features the phone offers. The next thing I understood soon as that the battery was not lasting more than a day, even though my talk time was never too extensive, since I have to keep my phone free (about 80 hours till now). I persisted and then adjusted with the little battery time even though I was disgusted with it. You know as a customer the biggest draw towards Nokia phones is the battery time. And then after one and half months I saw that the keypad was driving me crazy as I would press something and something else would appear. Now this was very much trouble some and for this I kept another phone with a different Sim card to make calls. Since my phone book in Nokia N 72 was about 650, I could not afford to put it off. I had to make many of the calls through the other phone. I however did not have enough time to find out from a care center about what to do but was sure that once I do so they would rectify the problem. This is the second big reason why the customers prefer to purchase Nokia phones. I saw the website and since I stay in central Delhi, the closest to me would have been one touch communication in Patel Nagar, and I called them up, they would not pick p the phone. I called up center in Pitampura and they picked up at once and gave me the number 30303838, and I spoke to Mr. Pramod who was kind enough to guide me that I should speak to the care center by going personally. I did that and when I spoke to Mr Manish today who attended my complaint he told me that these phones have a basic defect and that these problems were common. Then he said suddenly that you must have put your phone in water, and before inspecting he had made the decision that the water would have caused the problems. And then he opened the phone and when he could not see anything to suggest the water anywhere, he said that it must have evaporated and gleefully said that since your warranty gets over because of this we will not do anything further. I asked what about the battery, and he said that you complain to the same number 30303838. I asked him if there was any senior person whom I can meet, and to that he stared saying angrily that you go and complain to the company now, take my name and number and you can do whatever you can. I was surprised, shocked and stunned by his behaviour. I have been using the Nokia phones for past 6 years now and i never had to go to the support center till now. This was my first visit and the most horrifying. As I understand the situation now I do not have a video evidence of this episode but there were 3-4 other customers who saw all this but I do not think anyone would testify for this, and neither I have enough time for this. I may not even go for the repair or replacement of the handset and plan to purchase some other set. I will first go to the care center of the company whose phone I intend to purchase and then would do so. But even though I say and think so, I feel deeply hurt because there have never been such experiences in my life, and sometimes I feel that I should not lose my trust because of the indifference shown by a single person. I just thought that I should bring about this feedback to prevent any more similar episodes in future.
After all this horrendous experience I do not wish to get any further on this accord but I just wanted to bring it to your notice as I felt that feedback is the way a company improves its services; even though honestly saying it pains me to write such a feedback to such an esteemed company as yours for such a small issue as this. I had to arrange a lot of courage and my time to do this.
I sincerely hope this would help you in serving customers better.
Bye and thanks for going through this long and descriptive note of dissatisfaction.

Nokia — N 72 mobile phone

I had purchased a Nokia phone N72 from Big Bazaar, Wazirpur Delhi; on[protected]. I had been a satisfied customer of Nokia phones till then. I needed to upgrade my phone from 6610i and being a neurosurgeon my prime and only use was to have a decent looking phone with good battery back up. I do not have the time to use the complicated features the phone offers. The next thing I understood soon as that the battery was not lasting more than a day, even though my talk time was never too extensive, since I have to keep my phone free (about 120 hours till now). I persisted and then adjusted with the little battery time even though I was disgusted with it. You know as a customer the biggest draw towards Nokia phones is the battery time. And then after one and half months I saw that the keypad was driving me crazy as I would press something and something else would appear. Now this was very much trouble some and for this I kept another phone with a different Sim card to make calls. Since my phone book in Nokia N 72 was about 850, I could not afford to put it off. I had to make many of the calls through the other phone. I however did not have enough time to find out from a care center about what to do but was sure that once I do so they would rectify the problem. This is the second big reason why the customers prefer to purchase Nokia phones. I saw the website and since I stay in central Delhi, the closest to me would have been one touch communication in Patel Nagar, and I called them up, they would not pick p the phone. I called up center in Pitampura and they picked up at once and gave me the number 30303838, and I spoke to Mr. Pramod who was kind enough to guide me that I should speak to the care center by going personally. I did that and when I spoke to Mr Manish who attended my complaint he told me that these phones have a basic defect and that these problems were common. Then he said suddenly that you must have put your phone in water, and before inspecting he had made the decision that the water would have caused the problems. And then he opened the phone and when he could not see anything to suggest the water anywhere, he said that it must have evaporated and gleefully said that since your warranty gets over because of this we will not do anything further. I asked what about the battery, and he said that you complain to the same number 30303838. I asked him if there was any senior person whom I can meet, and to that he stared saying angrily that you go and complain to the company now, take my name and number and you can do whatever you can. I was surprised, shocked and stunned by his behaviour. I have been using the Nokia phones for past 6 years now and i never had to go to the support center till now. This was my first visit and the most horrifying. As I understand the situation now I do not have a video evidence of this episode but there were 3-4 other customers who saw all this but I do not think anyone would testify for this, and neither I have enough time for this. I may not even go for the repair or replacement of the handset and plan to purchase some other set. I will first go to the care center of the company whose phone I intend to purchase and then would do so. But even though I say and think so, I feel deeply hurt because there have never been such experiences in my life, and sometimes I feel that I should not lose my trust because of the indifference shown by a single person. I just thought that I should bring about this feedback to prevent any more similar episodes in future.
After all this horrendous experience I do not wish to get any further on this accord but I just wanted to bring it to everyone's notice. When these people have to sell the phones they behave in different manner and make all sorts of promises which end as soon as you have paid them the money.

Nokia N72 — Blocking of mobile phone

Sub:- Blocking of mobile phone

Dear Sirs,

I am Mamta Talkar. I lost my Nokia N72 mobile while traveling in bus Tuesday (18th Nov.2008).I submit u my imei no. do that u block the mobile. My mobile imei no. is [protected]. I would request if my mobile with the above imei is found plz inform me to my mail id or call me on [protected], [protected]. I would also request you to block the services for my Nokia N72 mobile.
Thanking you sir,

Yours faithfully,

Mamta Talkar

I am venkatesh I buy a secondhand phone that model N72. but I dont know that phone security Lock code. IMEI no also I dont know.pls help me how to unlock the phone and how to know the lock code.pls help me



Venkatesh.K

I am Amol Akolkar. Someone have stolen my nokia N72 mobile while travelling in bus on 13Janauary 08. My IMEI number is [protected]. I am requesting u to block the services for my nokia n72 mobile.

Nokia N72 — BLOCK

I have lost my Nokia N72 (IMEI [protected]) kindly block the same.

Best regards,

Vijay Gangrade

I have a N72 moble but after two year usgae my Nokia N72 have no get the sigle or net work operar. I visited the technician, he saod that that hardware of set is ok but the set has been blocked. Please tell me the reasons how i can get the unblocking of N72., The thas been blocked.P

I have N72 moble but after two year o[censored]sagemy Nokia N72 has sroped to get signale or found the network operator. I visited the technician, he said that hardware of set is ok but the set has been blocked. Please tell me the reasons how can i get the N 72 unblocking .

Dear Sirs,

I am Tapobanta Meher. I lost my Nokia N72 mobile while traveling in bike Thursday (28th May.2009).I submit u my imei no.[protected] do that u block the mobile. My mobile imei no. is [protected]. I would request if my mobile with the above imei is found plz inform me to my mail id or call me on [protected], [protected], [protected], [protected]. I would also request you to block the services for my Nokia N72 mobile.
Thanking you sir,

Yours faithfully,

Tapobanta Meher

Hi,

I am Ranjit Kumar. I lost my Nokia N72 mobile while traveling in bus thursday (8th July.2009).I submit u my imei no. to block the mobile. My mobile imei no. is [protected]. I would request if my mobile with the above imei is found plz inform me to my mail id or call me on[protected]. I would also request you to block the services for my Nokia N72 mobile.

Regards,
Ranjit.S

Nokia N-72 — Blocking of mobile

Dear sir,
I would like to inform you that on 9th july I had sent you a mail to block my stolen mobile EMEI NO-[protected] phone no [protected], but till this time the theif is useing my mobile confidently, Sometime also threatning, blackmailing, scholding in flithy language to me, myfamily and freinds who calls me.As such I with foldedhand reqest you to kindly block my stolen mobile imedieatly otherwise no one will have faith upon NOKIA at the time of need.Again I request you kindly block my phone and intimate me in my email add;[protected]@rediff.com.Thanking you so much for your kind cooperation.
Yours faithfuly,
Ashok kumar Behera.
AT.PO;Rajghat,
Via;amarda road,
Dist;Balasore,
ORISSA, INDIA,
Pin;756030

Dear Sir/Madam,

My mobile was stolen on September 13, 2009. My mobile IMEI No. is [protected], Nokia 6500 Slide. Please block my mobile. If you are able to track please confirm on my email address.

Kindly confirm me that my mobile is blocked.

Thanks & Regards,
Noel

Dear Madam/Sir,

I lost my mobile. My mobile Serial No is [protected], Nokia N 72. Please block my mobile.

Kindly confirm me that my mobile is blocked.

Thanks & Regards,
Srikant

please sir search this mobile & My contact no [protected]

Dear Madam/Sir,

I lost my mobile on 20/10/2008. My mobile Serial No is [protected], Nokia 3110 C. Please block my mobile.

Kindly confirm me that my mobile is blocked.

Thanks & Regards

I GAVE FORGET MY PHONES SECURITY CODE.MY IMA NO IS [protected].PLZ HELP ME

Dear Madam/Sir,

I lost my mobile on 24/10/2009. My mobile Serial No is [protected], Nokia N73. Please block my mobile.

Kindly confirm me that my mobile is blocked.

Thanks & Regards,
D.B.Shetty

i will be more happy after my lost or stolen mobile is blocked

I am using N72 handset, my mobile is locked, now it's asking for PUK code to unlock, Please provide me that code

Nokia 6120 — Mobile lost

Dear Sir,

I have lost my Nokia Mobile Phone with Airtel prepaid SIM No. [protected] at My office at about 1.00 PM on[protected]. Please block my SIM card.

Kindly arrange to mobile tracking facility on by number and also intimate how can I find my lost Nokia mobile.

Thanking your sir,



Yours faithfully,

Mohammed. Abed,
Medak Town
Medak District
A.P. India

Nokia 6120c — Mobile loss

I loss of my nokia6120c black colour mobile in monday 31 may 2010 any bady can find that return to me contact no.[protected]

hi
I am Tarun from India.I have a Nokia 6120 classic.
but last some months it create many problems
firstly its secondary camera did not work(features not supported).
and it, after 4 month later mobile flesh light stopped working after 1year its sound system was not working normally it should work
I have spent a lot of money on the mobile and repair man told me that its power supply has some problems.power ic (ic whatever)will be changed
but major problem is 6120 mobile parts which are not available in
Indian market
plz if someone can help me bcz i like my moblie 6120 very much
it is different to other mobile phones
plz contact me at " [protected]@gmail.com "

Nokia 6120c — phone lose

i have lost my nokia phone having imei [protected] plz block this phone and send a confirmation email please

nokia/5800 xm — touch is not working

as i m a regular user of nokia and i had purchased a nokia 5800 xm 3months ago with imei no- [protected] having touch and hanging problem. my touch is not working and i m very disappointed this time. my purchasing date is 19/05/09. so please as soon as possible please replaced my headset.
i can complaint for this in nokia care but they are giving me no response for that.
thanks.
[protected]

yes this is very unfair.. y do they come up with tv out feature now with the same price. the shopkeeper should have told us before buying as tv out is a major feature neither did the nokia website update on the issue.. its still with features tv out present in their website. ridiculous. pls install back the hardware or give us in exchange a new phone. my phone is afterall just a week old, and even though i bought it a week ago, its a september manufactured product. and worse for my case no sticker or leaflet indicating "no tv output support"

Hi friends,

You people saying the Nokia 5800 TV Out Hardware and Cable is avail now in the new manufacturing phone.. please can u validate ?, because, I aked many shops the feature is still not available in Nokia. how you are saying its avail after October Manufacturing phone.. pls inform me where u found

Regards
Jesu

Hi friends,

You people saying the Nokia 5800 TV Out Hardware and Cable is avail now in the new manufacturing phone.. please can u validate ?, because, I aked many shops the feature is still not available in Nokia. how you are saying its avail after October Manufacturing phone.. pls inform me where u found

Regards
Jesu

ya i have nokia 5800 problem is i have tv out option but it not visual at tv display and i heard to install software to re collect the visual tv out

I was planning to buy Nokia 5800 xm, but when i go to buy it, i see - tv out + many other features & contents r removed so, i dont buy it, if the tv out feature once again come then i shall buy it.

@salman : same here also. tv out and many other features & contents r removed

thank god i saw it before buying ...
Will go for a samsung corby pro..

Same here nokia should replace handsets of those who had bought it in September 09.

im aditya. Tv out featur not working on my 5800

will nokia come in android? bcs symbian is a out dated and borring os. Im waiting.

my nokia 5800 xm shows tv-out connection but my tv does not display it

Nokia - 3120 classic — Recurring problem with handset

To,
Nokia Customer Care,

Hi,



This 'famous' handset of your company has developed the same problem again -- no audio. 4th time in 5 months!!!



Please understand that I am really tired of this business of having to carry this handset to a Nokia Care every other month, then being denied its services for 7-8 days on the pretext of being repaired and the good-for-nothing polite talks/emails of the service desks.



I am now totally sick of your brand and much acclaimed services. Since July 18, 2008, this is the 4th time the same problem is recurring and all my requests for a replacement have fallen on to deaf ears.



All this while I have been following your line. Now this is the limit. Please understand that this time I AM NOT GOING TO TAKE THIS HANDSET TO ANY OF YOUR 'CARE' CENTRES. If you really care about your customers, please collect the handset from me at my address. If this is not agreeable to you, I would be forced to look into other avenues to seek redressal. If required, I would be readily willing to spend my effort and time to campaign against the brand and its services, so that I can create awareness among others.



Please do not take this as a threat but as an anguish of a customer who has been pushed to the limits.



Regards,

Tushar Bagla

Mob:[protected]

LL:[protected]available from 10 am till 7pm)







From: NokiaCare [mailto:support.[protected]@nokia.com]
Sent: Tuesday, November 04, 2008 6:31 PM
To: Tushar Bagla
Subject: Nokia - Tushar Bagla - N3120 Classic Service Provision



Dear Mr. Bagla,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service provision of Nokia 3120 Classic. We regret the inconvenience caused. We request you to kindly use the phone for a few days to validate its performance. In case you are facing a concern, we request you to kindly revert so that we can assist you further.



We appreciate your patience and further solicit your cooperation.


For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia

Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.

To ensure proper handling, please continue to use the current subject line.

Kind regards,

Junasha Barman
Nokia Care

Disclaimer:

This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.

The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.


-------Original Message--------
From: "ext Tushar Bagla"
To:
CC:
Sent: Monday, November 03, 2008 7:02:27 PM
Subject: RE: Nokia - Tushar Bagla - N3120 Classic Phone Functionality

Hi,



Please find below the required details:



Model: Nokia 3120 Classic

IMEI No: [protected]

Date of Purchase: July 18, 2008

Dealer: Saravana Stores, No 13, Ranganathan Street, T Nagar, Chennai – 600 017





First submission of Handset:

Nokia Care Centre: M/s Matrix, No 5, Venkata Narayana Road, T Nagar Chennai – 600017

Date: August 12, 2008

Jobsheet No: I don’t have any hard copy of the same as it was taken by the Centre. The concerned centre failed to find the job sheet number due to some problems with their system.

Problem: No incoming and outgoing audio.

Status: Repaired after 5-7 days, no temporary replacement set given



Second submission of Handset:

Nokia Care Centre: M/s Matrix, No 5, Venkata Narayana Road, T Nagar Chennai – 600017

Date: September 23, 2008

Jobsheet No:[protected]/080923/20

Problem: No incoming and outgoing audio

Status: Repaired after 7 days, handset was sent to head-office as per the Centre executives, no temporary replacement set given, had complained to online Nokia Support. No steps taken





Third submission of Handset:

Nokia Care Centre 1: M/s Matrix, No 5, Venkata Narayana Road, T Nagar Chennai – 600017

Date: November 3, 2008

Status: Failure to generate system generated jobsheet and hence asked to visit some other Nokia Care centre

Failure to give the previous job sheet numbers as data unavailable with them



Nokia Care Centre 2: M/s Raksha Impex, G.R.N. ‘Ananda Kaliga’, New No 30, Old No. 194, North Usman Road, Near New Kodambakkam Flyover, T Nagar Chennai – 600017

Date: November 3, 2008

Problem: No incoming and outgoing audio

Status: Handset submitted to Executive at Counter No 1. Handset repaired at the centre

Jobsheet No: No jobsheet generated even when requested to do so, as the handset had some ‘minor repairs‘





As of now I am having the handset with me, but I am not sure when and at what critical time it would stop working again – and I would have to take time out of my job to get it repaired wasting my time, money and energy. Please tell me as what next step is to be taken by me, because I did not invested in this handset as a source of perpetual liability. I had received a call from one of your Delhi offices who had assured that I would be contacted by your Chennai office. I am yet to receive any call.



I am willing to pay a premium and get another model of Nokia in exchange for this model for the sake of peace of mind.





Thank you and best regards,

Nokia — painting peel off.

Sir,

I would like inform you that my mobile phone painting peel off on top of the surface this is looking more asthetic issue, i am totaly unappy for using this type of prodcut, I will send photos of same shortly and also please provide mail address.

Please provide me why this kind issues happening and CAPA.
I wanted replacement of mobile immeadiately.

Thanks

R.krupakar reddy

I am also facing a similar issue with my Nokia E90, need help

Nokia 5800 xpress music — Display problem and touch screen makes sound

Respected sir,
I have purchased a Nokia 5800 xpress music from Dhanbad. There is a display problem in the set, the display light minimizes even when i set it to max. and when i lock the set, the backlight which went off before was not switching off now. I have purchased it on 14th Feb 2009 and now i have sent it to Nokia care
which says that i will get it back after 25 days or more. Sir i dont have a spare set to use now i have borrowed it from my cousin. I am facing a problem i have also written a complain to nokia care through web
but there is no reply.

IMEI:[protected]

Please help me out of this problem of mine.

Thanking you
Shubham Godha
(Cell No.-[protected])
Chandra Vihar Coloney
8 shreyash Dhiya Dhanbad

Nokia/5800xpress — screen display

I have 5800 Xpress nokia but some problem with new version update in my phone but not working properly. screen display color change red blue green etc... Anybody this same problem solved please send me solution,
Thanks
Abdul Salam
Dear...

Nokia 5800 Xpress Music mobile — No proper action being taken by the company

I am Fiza Chopra from Chandigarh. I bought a Nokia 5800 Xpress Music on 29th May, 2009 from Chawla Brothers, sector 22, Chandigarh. Since then its giving me a lot of problems, I have already sent it to nokia care, sector 22, chandigarh, and through there to Delhi, twice and will be sending it again soon because my problem is not being solved. Within a month of the purchase if I am sending it for the third time, then something is definitely wrong with the cell and should be immediately replaced. I am shocked that why a proper action is not been taken.

I have been facing following problems in my set:
i. the mobile switches off on its own when not been used
ii. it gets hanged in between
iii. sometimes while using coloured waves and disturbances appear on the screen
iv. it also shows messages like disk error
v. while using camera it shows an error
and there many more problems that I am facing with this set.
I hope a proper action would be taken or I would have to take some other step.

recently one moth back on 25th june i purchase new nokia 5800 mobile phone which i found faulty from first day. i found problem with my display its suddenly in between becomes dark and also greenish, blue, red for few seconds . i dont know wat is the problem. pls let me know the solution ... as soon as possible.

omg so its a bad mobile i thought it was amazing and i was going to buy it, , , thats bad, , i am not feeling good

evn i have this mobile i buyed b4 1 week and da touchscreen is not working and theres a problem in sound loudness too ! i dint think tht dis phone has got like this functioning

Hi

I got this 5800 xpress music in the month of July & from that I am facing one or the other problem .

First I have to get the phone Battery Replaced, then Hands free, then its Touch pad gt faulty,

Now when I gt it bk after more than 20 days within 2 days it is giving me the same error.

Nokia Services are getting Bad to Worse.

Pls Intervene.

Nokia 5800 Xpress Music mobile — touchscreen is not working

hello sir,
my nokia 5800 xpress music mobile touch screen hav stopped working from today morning.
i am not able to operate the mobile.

Nokia — Winnings of 91 000.00 pounds

I received an sms informing me that i won 91 000,00 pounds.

I replied and received a notification form to fill in.

I do not want to complete the document until i as sure of its authenticity.

I received the email from a:
Dr Dr. Anthony Floyd
Tel: +[protected]
Fax: +[protected]
E-mail : nokia.uk.[protected]@gmail.com

Kindly Advise

Neville Minnie

i recieved an sms from nokia.uk that i won 215,000.00 pounds on your
nokia new year mobile promo.i want to know auntenticity on this promo
if it is true or just to mislead anyone. i'm looking for your response.
thank you...

i received a mail that i won 190, 000.00 pounds from nokia promo is it true not please reply to me as a message to my mobile:[protected] or my email adress :[protected]@hotmail.com

Nokia — Nokia Impersonation

Good day, I need great help as Someone called Philips Anderson pretending that he is working with you and he sent me his & his friend Nicolas Barlow ID"S. I can send you as attachment to see that he disfigured your company fame. He's still sending e-mails to me telling me that I won a big sum. He could deceive me and I sent him 400 GBP to send me the money, but he turned out to be he is a liar. I think you have to know all the details & I have all the e-mails & ID"S sent by him. Please I need your help to be sure of his iD to know if he's working really for you or not

Dont fall pray to these mails, it can be clarly seen that they havent come come from nokia.co.uk domain, but just from an email ID with that name from gmail account

I got this today ---


E-MAIL ID Has won you the sum of 830, 000.00 pounds in our MONTHLY
NATIONAL PROMO BONANZA.get back to this office with your details.

Names :
Address :
Country:
Mobile No:

Email :c.[protected]@y7mail.com
Regards
Micheal Thyl
Copyright © 2008 . All rights reserved

i want to ask u : have you recieved the 830000 pounds or not?????!!! because i doubt that this sms are true and not fake

Nokia — for 500,00.00 great britain pounds winning

Dear sir I have received a message on 20/05/2009 at 03:30 am. saying that i have won a prize of 500, 000.00 great britain pounds what should I do now my name is krishna prasad and my phone number is [protected].
So please inform me in my mobile by giving message.

Respected Sir,
My question is very naural . How one person become known for its EMI NUMBERand
mobile PUK code digit...and how to stuff the mobile phone when phone is stolen by anyone...
Plz send this information in my ID .. so that i'm verymuch greatful to u...

I have also have recd this same message however it is sent to me by Dr. Henning Kagermann who is in Board of Directors of nokia. The nos for contact and the email id provided is different

dubai

I too have recieved the same mails from Nokia saying that i have recieved 430, 000 pounds, i have replied to all the mails and details required... now should i stop because i have not yet paid the C.O.T charges...

i have sms from nokia-uk that i will chose for awarded of 410000.00 pounds from ref no NK10097EA and i will call in giving that number which [protected] but it's not reached

name ; raju babu devadiga
date of birth ; 16/11/1988
material statas ; unmerid
occupation ; student
winning mobile no ; [protected]
ref no ; NK10097EA
network name ; AIRTEL
winning amount ; 410000.00 pounds
e-mail ; [protected]@yahoo.com

AND I AM SORRY I DONT HAVE INTERNATIONAL PASSPORT OR DRIVING LICECES

please help me what I do step by step, I live in Qatar and I can 't travel to united Kingdom because of my job squedule .thanks

i appreciate the way you send to me you congratulation iwas very happy
I sware with the name of god that i will give 10% to poor people in qatar and out side qatar
my mobile number : +[protected]
my qatari ID number : [protected]

you sent message my mobile no[protected] win 410.000 pound nokia mobile promo

my number[protected] im take tha ur message win pounds 410.000 my ref number nk010m sand sms pls my yahoo.

i have received a message from nokia.uk, that i will choose for awarded of 410, 000 pounds from ref no NK010M and i send a message to this no +[protected] that was given to me but it doesn't reply my message. What shall i do?

i recieved sms for my mobile no.+[protected] im win 500.000 pound from nokia mobile promo.

my number[protected] i am take tha ur message win pounds 410.000 my
ref number nk010m sand sms pls my mobile/yahoo

Hi! My uncle from Kazakhstan and he received the same message (about NOKIA ANNIVERSARY and stuff like that). He sent all information they required, but still didn't any cash transfer. There's a lot of beware in the net about these fraud criminals. So it seems to be true...
Has anyone sent a C.O.T. and received any prize he won?

I recived a Ongoing UK NOKIA PROMO sms FEB16 from uk(london, mobile no:[protected]). My mobile number has won 350, 000pounds. I want know its a fake sms or what?. But i alredy cliam for this& then they was send a mail with a verification no.CN[protected].Now they are asking me courier service charge 600 pounds for CHECK TRANSFER. please update me urgently.

Best Regards
Ramakrishnan
Cell no:[protected]
Email id: ramakrishnan.[protected]@bondcommunications.com
Deira Dubai'
Dubai (UAE)

goodlock

I recived a Ongoing UK NOKIA PROMO sms FEB16 from uk(london, mobile no:[protected]). My mobile number has won 410, 000pounds. I want know its a fake sms or what?. please update me urgently.

Best Regards
Mahfooz Akhtar
Cell no:[protected]
Email id:[protected]@live.com

hi.

i hav rea a sms from nokia uk that on lucky draw my no. wins a prize of 4, 10, 000.00 pounds and on mailing my ref. no. NK109A [protected]@uknokia.co.uk i hav rea following mail :

I recevd a UK NOKIA PROMO sms 10/april from uk mobile no.(+[protected]) my cell number has win 410000 pounds.I want know its a fake or what please update me urgently. - BestRegards

GeorgeMichael
Age-38
Cell no [protected]
Dubai UAE.

i have reseived UK NOKIA sms 13/april from uk mobile no:{[protected]} my cell num:[protected] has win 500000 pounds.iwant knoow about it as quick as possible.BEST REGARDS MOHANAN BISHAH STEEL LLC, DIP DUBAI, U A E

Nokia — Found stone in parcel

Dear Mam,

I am Pradeep Kumar from Panchkula, i had order A telephone i58oo phone from Dealhere Online Trading of Rs 3199. along with shipping charges Rs 200. And In return from your courier naaptol at the order no. 215684 on date 11/03/2010 i got a stone in the parcel when i opened it at the front
of your Delivery boy. And he refused to take back as i opened it front of him and he collected the
money too before opening that. That was really a shock moment for me and moreover
he refused to take it back. Please check the details and let me know.


details are : Invoice no. of seller 1217287
seller ref. no 215684

My cell no is [protected]
If you need any details please let me know. Kindly go into this matter.
otherwise i have to go consumer court for this.

Regards

Pradeep.

has win 500000 pounds.iwant knoow about it as quick as possible best regard almar arcuna abudhabi, uae pls call me [protected].

Dear Customer,


We sincerely apologize for the inconvenice caused to you. This is to inform you in order to process your Repalcement.we would require the product which has been recieved at your end. would request you to dispatch the faulty product at the provided address and kindly help us with the courier details so that we can also co-ordinate with the courier company for the same.And for further information you can contact us on [protected].

Hoping to get the details soon to help you in an effective manner.

Thanking you in anticipation.

Regards,
Naaptol Customer Care.

IS THIS THING A SCAM BECAUSE I IF IT IS WE NEED TO CATCH THESE PEOPLE BECAUSE THEY ARE DOIN A BUNCH OF . THIS OS NOT RIGHT AT ALL AND NOKIA NEDDS TO GET BEHIND THIS AND FIND OUT WHO IS DOING IT BECAUSE ITS TARNISHING THEIR NAME.

WHAT THE HELL IS GOING ON????????????????????????







FILL THE FORM BELOW AND SEND IT BACK, PLEASE ALWAYS CHECK YOUR EMAIL BOX BECAUSE WE
WILL UPDATE THROUGH THE YOUR EMAIL ON HOW YOU ARE TO GET THE WON PRIZE


VERIFICATION REQUIREMENT FORM





2nd Floor Berkley Square House,
Berkley Square London,
W1J 6BD London,
United Kingdom.



Dear Winner,

In line with the commemorating event marking our anual anniversary of the NOKIA MOBILE Telecommunication, we rolled out over £91, 000, 000.00 (Ninety One Million Great Britain Pounds) for gift items and cash pizes for our anual Anniversary Draws. Winners are selected through a raffle draw conducted on active mobile numbers from our subscribing networks worldwide and a REF NUMBER is assigned to all winning mobile number.

This promo is approved by the British Gaming Board and also licensed by the International Association of Gaming Regulators (IAGR). This promo is the 1st of its kind and we intend to sensitize the public. To begin the verification process of your prize.

VERIFICATION REQUIREMENT‏
All fields are require



1, FULL NAME:

2, MOBILE NUMBER :

3, ALTERNATE MOBILE NUMBER:

4, RESIDENTIAL ADDRESS:

5, DATE OF BIRTH:

6, COUNTRY:

7, NATIONALITY:

8, GENDER: MALE/ FEMALE:

9, AMOUNT WON (IN WORDS):

10, OCCUPATION:

11, ALTERNATE EMAIL:


CLAIMS OPTION
Specify the option suitable for receiving your prize.

(1) TRAVELING DOWN HERE TO LONDON FOR COLLECTION OF YOUR PRIZE
(2) CHEQUE DELIVERY VIA COURIER



NOTE THE FOLLOWING NOKIA RULES AND REGULATIO


Any falsification of your details will render you disqualified because you will be assumed to be impersonating.
You are required to send a copy of your passport or drivers license along with the claims requirement.
As soon as you are verified as one of the winners, you will be required to come to our above address, United Kingdom (London) to redeem your winning Cheque.
Winners who are unable to come to our office in London to receive their prize will be responsible for the mailing fees of your won prize. In this regard, you are to pay for the courier service if you opt for it. Because the courier will have to acknowledge your payment before any delivery will commence.


Friend and relatives cannot redeem your won prize on your behalf because the certified cheque is covered by an IRREVOCABLE GUARANTEE BOND (IGB).
To avoid double claiming, impersonation and tax from your country, all winning information should be kept strictly confidential.


I wish to on behalf of all members and staff of NOKIA congratulate you on your win and wish you the best of luck as you spend your good fortune.

Thank you for being part of our commemorative 153rd Anniversary Draws.


Yours faithfully,
Dr. Terry Adams
Tel : +[protected]
Email:[protected]@live.com
: [protected]@hotmail.com




Copyright ©2010 Nokia. Mobile


NOKIA CORPORATION UK
NOKIA Connecting People. Oportunity to start a new life. Create employement for thousands o[censored]nemployed. NOKIA MOBILE PROMOTION

Copyright © 2010 NOKIA UK GLOBAL LOTTERY.
This communication the property of Nokia Mobile Corporation and is intended for the use of the recipient to which it is addressed regarding his won promotional prize, and may contain confidential, personal, and or privileged information. Please contact us immediately if you are not the intended recipient of this communication, and do not copy, distribute, or take action relying on it. Any communication received in error, or subsequent reply, should be deleted.

Acknowledgment Of Filled Form


Your filled verification form has been recieved and it has been forwarded to our verification department for proper verification and documentation. As soon as the verification process is completed, a notification message will be sent to you from this office with the details of your payment to facilitate the redeeming of your won prize. Congratulations to you once again from staffs of Nokia.

Please Confirm Your Details Again, And Also Your Delivery Address Where you Want Your Funds To Be Deliverd To If It Is Correct. Please Do Inform Us As Soon As Possible.


Full Name:,
Mobile Number: 000.000.0000
E-mail Id: ****************@***********.com
Delivery Address: somewhere in the world
Country: Somewhere in the world

Regards,



THIS IS THE VERIFICATION INFOMATION


Dr. Terry Adams
Tele: +[protected]






2nd Floor Berkley Square House,
Berkley Square,
London W1J 6BD
United Kingdom



Verification Confirmation


To,
Name: Reba Shataira Moss - Farrington
Winning No.[protected]
Verification No. CN[protected]
Country: Bahamas.
Email: [protected]@HOTMAIL.COM


Date: 23rd Of July, 2010




Congratulations, we the Management of NOKIA UK congratulate you as one of our lucky winners. Your mobile numbers[protected] have won you the sum of £415, 000.00 GBP (Four Hundred And Fifteen Thousand Great British Pounds). A Cheque has been issued in your name (Reba Shataira Moss - Farrington) and all information concerning the facilitation of your claims will commence as soon as you select the option by which your claims will be remitted to you.

Your CLAIM DETAILS is as follow:
Verification No.: ====*********************====
Payment No.: ====*********====
FILL No.: ====********************************====
Ref No.: ==== *********************====

The above are your claims detail which will be henceforth required in all your email for confidential reasons.




NOKIA PAYMENT OPTION
1. SWIFT BANK TRANSFER
2. COURIER DELIVERY (BANK CHEQUE)

1. SWIFT BANK TRANSFER
The online transfer is the fastest way of sending payment to winner's though expensive. Winners opting for swift bank transfer will be responsible for the Enscrypt Activation Card which will enable the transferee Bank gain authorization from the British Gaming Board. Here, a Clear Source of Fund Certificate and Money Laundry Act Certificate will be issued to you and the transferee bank. This certificate will also be required from you at your Local Bank in your Country.
The swift bank transfer Enscrypt Activation Card is £2, 500.00 (Two Thousand Five Hundred Pounds) and can be obtained at major banks in United Kingdom.

When we buy this card at the bank, it will enable us have access to the 13 digit numbers on the card which will enable your Transfer in five(5) hours.
If opting for the Swift bank transfer, Contact NOKIA office with the following information and pay for the Enscrypt Card.

Name of Bank:
Account Holders Name:
Name of Branch:
Bank address:
Account Number:
Swift Code:



PAYMENT INFORMATION FOR THE ENCRYPT ACTIVATION CARD.
You have to send the Money to the account officer’s who’s information is given below.

Receivers Name: Miss Cherry Presline
Receivers Address: Kirtling street unit 4 tideways industrial estate london SW8 5BP London
Amount To Send: £2, 500 Pounds.
Equivalent To:$3, 816 USD



COURIER OPTION & CHARGES
Below are the three (3) couriers’ service and their charges. Select the courier service suitable and affordable for your cheque delivery.
Winners are required to pay for their delivery charges so that the courier can obtain a letter of authorization from the british gaming board which will be required from them at the airport.


HOW TO PAY FOR COURIER DELIVERY
Payment for the delivery fee is to be made via Western Union Money Transfer or Money gram Transfer at any exchange center close to you, to the account officer whose information is listed below.


CHEQUE DELIVERY VIA COURIER

Below are the three (3) courier service and their charges. Select the courier service suitable and affordable for your cheque delivery.



BRITISH AIRWAYS WORLD CARGO COURIER
Courier Charges: £810.00 GBP
Total: £810.00 GBP...24 hours delivery
PAYMENT FOR BRITISH AIRWAYS WORLD CARGO COURIER
Receivers name: Mr. Mark Ibrahim
Address: Princes court business park, 11 wapping lane London E1W 2DA London.
[protected][protected][protected]


CCS COURIER SERVICE
Courier Charges: £750.00 GBP
Total: £750.00 GBP...48 hours delivery
PAYMENT FOR CCS COURIER SERVICE
Receiver name: Mr. Peter James
Address: Kirtling street unit 4 tideways industrial estate london SW8 5BP London.
[protected][protected][protected]



UNITED STATE POSTAL SERVICE
Courier Charges: £530.00 GBP
Total: £530 GBP ...72 hours delivery
PAYMENT FOR UNITED STATE POSTAL SERVICE
Receivers name: Mrs. Ruth Benson
Address: 353 Regis Road, Kentish Town, NW5 3RR London.
[protected][protected][protected]


After effecting your payment, you are required to send us a scanned copy of the payment receipt alongside the copy of your driving licence for confirmation and documentation purpose via email attachment. If you don't know how to make your payment then call Dr. Terry Adams.

NOTE:

1. You are not paying the money to Nokia. It is for the delivery of your parcel by the courier service, Nokia has given out your prize to you and has also paid for the insurance of all winning cheque(s) and cannot pay for the delivery of any parcel.
2. As stated in the Nokia Rules and Regulations, the courier charge cannot be deducted from the won prize because the money is on cheque and is carrying a high security 'IGB' bond which makes it impossible for anyone to tamper with the cheque apart from the bearer whose name is inscribed on it.
3. The courier charge is as high as that because of the content of the parcel which makes it a diplomatic parcel, and will require approval from the British Gaming Board before leaving United Kingdom.



PAST WINNERS CELEBRATIONS

NOKIA CORPORATION UK


Regard,
Dr. Terry Adams
Tel : +[protected]
Email:[protected]@live.com
[protected]@hotmail.com



NOKIA MOBILE PROMOTION.

Nokia — Raffle draw winner

Good day!

My mobile number is +[protected]. I received a message that I won the reffle draw of NokiaUK worth 1,000,000 pounds. How will I receive it?

My email address is [protected]@yahoo.com. Hoping for your positive feedback.

Thank you.

dear
I'm living in
Turkey -İzmir
concerned, I do not know English, you get a message to my phone number and phone
number written puand written 210, 000.00


1. SCAN COPY OF INTERNATIONAL PASSPORT OR DRIVERS LICENSE
2. FULL NAMES
(MR/MRS/MS): MR Hüseyin Sarıkaya
3. DATE OF BIRTH: 14.10.1959
4. MARITAL STATUS:married:
5.
OCCUPATION/POSITION:retired teachers
6. WINNING MOBILE NUMBER:[protected]
7. NETWORK NAME:turkcell
8.
ALTERNATE MOBILE/PHONE NUMBER:
9. AMOUNT WON:210.000.00 pounds
10. REF NUMBER:WM231NP
11. EMAIL
ADDRESS(S):[protected]@hotmail.com

WORLD COURIER DELIVERY(LONDON)UK — THERE HAVE A COURIER OF THE NAME NUR AKHTAR IF YES OR NO

my problem is same i won the prize of redaifmail g mail lotary conjention.in the 30th anual culturel function award and they got me the wining prize 5000000.the issued a chaque and sent to the world curier delivery office in (london)united kingdom.the curier delivery office send a e mail this for the recive cheque on there office in uk.other wise they will sent by the delivery officer tom carry.at first drope a 250000/ rs in this account then he come to internatonal airport for drop the chaque in india.i want to know what is truth in this fact.

NOKIA INTERNATIONAL MOBILE DRAW 2009 — NON CONFIRMATION OF DEMAND DRAFT

SIR I RECEIVED A MESSAGE THAT MY MOBILE NO [protected]HAVE WON A PRIZE MONEY 5000000BRITISH PONDS . SIR SOME BODY CALLME ASK TO DEPOSIT THE 24500. TO HIS ACOUNT SO THAT HEIS GOINGH TO GIVE US THE CHEK ISSUED BY NATWEST BANK 61 SHYDAM LONDON UK. WHAT CAN I DO PLEASE HELPME. MY EMAILADDRESS IS [protected]@GMAIL.COM. OR PLEASE CONTACT ME ON MY PHONE ALSO [protected].I AM FARIDABAD HARYANA. WATINGH FOR FOUR HELP.
SURAJ SINGH WALIA [protected].FARIDABAD HARYANA INDIA.

pls help me out.Is this message real or Fake?




10 Great Pulteney Street
W1F 9NB LONDON
United Kingdom
To,
Mrs. Solomon Bola Olawuyi
Winning No.: +[protected]
Verification No. NC-019-EA
Email: [protected]@yahoo.com

Date: 27th September, 2010.

Congratulations, we the staff of NOKIA CORPORATION congratulates you as one of our lucky winners. Your mobile number have won you the sum of £110, 000.00 (One Hundred and Ten Thousand Great British Pounds) and your cheque has been issued in your name.
As a star prize winner of £110, 000.00 (One Hundred and Ten Thousand Great British Pounds) equivalent to ($174, 105.99 US Dollars) what do you intend to invest in?
Your signed cheque will be sent to you at your address in your country through courier delivery service. You are required to contact the courier service below with your payment details for onward delivery of your parcel to you. The parcel contains your cheque of 110, 000.00 pounds, legal deed of guarantee and other NOKIA caterlogue. When you receive the cheque, you can cash the cheque at any of your local banks.

PAYMENT DETAILS:
Reference Number: ===NK297G===
Verification No.: ====NC-019-EA====
FIle No.: ====7541/196/17128953====

CONTACT
Mr. Frederick Gold
HEATHROW EXPRESS DELIVERY
Argonaut House, Galleymead Road,
Colnbrook, Berkshire, SL3 0EN.
London, United Kingdom.

Tel: [protected]
Email: [protected]@live.com

Hope to hear from you as soon as required. Congratulations to you once again

Yours Faithfully
Mr. Richard A. Simonson
Executive Vice President, Mobile Phones, Devices
& Promotion Co-ordinator

Tel: +[protected]
Tel: +[protected]
Fax: +[protected]

NOKIA CORPORATION UK
NOKIA Connecting People. Oportunity To Start a New Life. Create Employement For Thousands O[censored]nemployed. NOKIA MOBILE PROMOTION

Copyright © 2010 NOKIA UK GLOBAL LOTTERY.
This communication the property of Nokia Mobile Corporation and is intended for the use of the recipient to which it is addressed regarding his won promotional prize, and may contain confidential, personal, and or privileged information. Please contact us immediately if you are not the intended recipient of this communication, and do not copy, distribute, or take action relying on it. Any communication received in error, or subsequent reply, should be deleted or destroyed.

hi i live i trinidad i got the same sms on my phone i want to know before o go any further is THIS TRUE OR FALSE

sir i'm happy to see your message, i got msg that this mobile no. has won 210, 000.00 pounds. and my ref number WC231NC.
from[protected] i' trying to call to this no. but there is no response from your side.
so please tel me sir what i have do? thank you sir
name:-VINOD.K.K
my cell no. is :-[protected]
:-[protected]
email id :[protected]@yahoomail.com

Nokia Mobile Telecommunications — True or not?

i received an email from Nokia Mobile Tele Communications last 01/12/11 informing that i won 950,000.00 GBP from their online lucky winners selection from their private computerized lottery drawn in London, through a random selection in their Computerized Email Selection System. In my email they are asking me to fill up the verifications and funds release form. and on the same day Mr Russ Harrison told me that i will send the amount of 220 GBP via western Union to enable them to dispatch my parcel in my location.and on the next day mr Russ Harrison send me an email again that i will send the amount of 250 GBP via western union for the express posting fees for my package containing the ATM and Access pin to Mr David Parker, orchard House, 11 Burrough End Great Dalby Melton Mowbray Leicentershire United Kintgdom.
attached is the image of the ATM that was sent to me.

Don't do it

i got one message like above mention, but its vey different those all,

sir how many charg C.O.T we will give u before receive our win money.
?

I HAVE RECD THIS TOO FROM WAT SO CALLED NOKIA UK PROMO CLAIMN I HV WON 710, 000GBP. SURELY AM NOT COMFORTABLE WITH THIS COZ THEY SAID IT WAS 4 THE COMMEMMORATIN THEIR 144 ANNIVERSARY BUT HOW COME NOKIA STILL STAY OUT OF IT IF IS ABSOLUTELY TRUE AND HOW THEY CAN PROVE IT TO ME, AND ITS TRUE THAT THEY HV 144 ANNIVERSARY THIS YEAR, IF SO WHY THEY HAD 144 ANNIVERSARY LAST YEAR. PLEASE NOKIA, YOU HV TO STRONGLY RESPOND TO THIS AS IT CAN HARM YOUR MARKET. GOOD FOLLOWER FRM DSM, TANZANIA..

Nokia — Fake message as prize winner

I have received a message from your Nokia Uk Company saying that I am the winner of 750,000 GREAT BRITISH POUNDS (5,47,50,000.00 INR) and a NOKIA PHONE (N9) worth 25,000 INR in the NOKIA PROMOTION EXIBITION 2011.whether it is true or not.

Dear these all offers always come from UK
2. They use email id of other network like hotmail, yahoo. or any other sight. if these offer was true this will be sent to you by the companys id. these all are too good to be true offers.

If in real a mulinational company giving some one a huge price, first of all they will promote it on their main web sight also. How you can find it true offers. Its my humble request to you and all my friends... please never ever respond to such mails. It will be wasting of time.

Nokia Uk — REWARD MONEY

I have received the following message that my mobile no for my NOKIA 6300 has won 415,0000.00 pounds via a message entitled NOKIA-UK END YEAR PROMO vide no +[protected] dated 12/09 at 14:40hrs.
Please assist me on how to get the reward .use my email address (amosmbusiro [protected]@yahoo.com)

my name:Abdullah mir adam khan

i am pakistani i liveing united arab emirates

my mobile number:[protected]

My Email: [protected]@Aol.com

my driving license number:1003705

(last week received sms)
UK-nokia promo you won 550, 000 pounds ref no. NK 181 for claims send names & phone NO. via Email:nokia.[protected]@live.com & Call [protected])

Last week I received sms teling me I won 550, 000 pound and requesting me e-mail my name, phobe no.and my e-mal. After a day I also received e-mail requesting of my detail including driving licence. Sir my quesion is that the sms and e-mail is realy from Nokia UK Promotion.

you said, l won your nokia promo but l can’t fill the form because it was blocked

SO WHAT I DOING NOW I HAVE NO IDYA PLEASE TEL ME SOMTING

I am recevied this mail true are not,
10 Great Pulteney Street
W1F 9NB London
United Kingdom
Tel: [protected]


Attention : Mr Suresh

Sequel to the decision made by The Payment Department of Nokia Mobile Telecommunication Inc, The delivery charges for the delivery of your prize from Nokia 2012 Mobile Promotion have been paid by Nokia Mobile Telecommunication Inc. Based on the approved payment order received from Nokia Payment Center, we hereby inform you that a final approval have been given to release your prize of £500, 000.00GBP(Five Hundred Thousand Great British Pounds) in the form of a certified Bank demand draft. You have been issued with this exclusive reference identification number UK/745X5/21 and batch number 045/DK365/TX897

A demand draft of £500, 000.00GBP(Five Hundred Thousand Great British Pounds) have been sealed in a thick delivery envelop and submitted to our contracted courier company for immediate delivery to India. A NatWest Bank Plc certified demand Draft will be dispatched from The United Kingdom as 'A Diplomatic Parcel' and on Security coverage to India.

Hence we have informed a British diplomat (Mr Mark Anderson) who is currently on active services in India to assist you in India to use his diplomatic influence to complete the clearance formalities from The Indian Custom Authority and have the demand draft registered with The Reserve Bank Of India for immediate transfer into your designated bank account.

We have been able to confirm from The Reserve Bank Of India and they have informed us that your demand draft needs to be registered with them for immediate transfer into your bank account. In lieu to that Mr. Mark Anderson will aid you in the registration of your demand draft with The Reserve Bank Of India so that they can transfer the funds into your bank account. We have also been able to confirm that you will be required to pay the sum of Rs 19, 500/- registration charges to The Reserve Bank Of India before they can have your demand draft registered for transfer.

Every arrangement has been made for the shipment of your winning parcel containing your winning prize (£500, 000.00GBP) through our Priority courier channel and other relevant documents to your contact address in India. You will be required to sign some necessary security documents and hand over to our delivering Diplomatic agent to return to our office.

TRAVEL SCHEDULE:

Arrival Date/Time: 9th November 2012- 9:30 AM (IST)

Upon the arrival of the Diplomatic Delivery Agent in your country, he will call you and guide you the process of having your demand draft registered with The Reserve Bank Of India. Be informed that they will be making a transfer into your designated bank account as soon as you have it registered with them.

We urge you to make arrangements on the required registration charges of Rs 19, 500/- to be paid to The Reserve Bank Of India to enable them register your demand draft for immediate transfer into your designated bank account. Mr. Mark Anderson will put you through the process of having it registered for transfer. Hence you are to give him your full co-operation so that he can do his job and serve you better..

Congratulations once again from all o[censored]s at Nokia Mobile Telecommunication Inc and we hope you follow the instructions of Mr. Mark Anderson so as to ensure that your prize is delivered to you as soon as possible. A copy of your diplomat id has been attached to this mail. Kindly download to view. Do call our help line for more information if you have any difficulty understanding this information.

Yours Faithfully,
Barry Stone
Fiduciary Agent.
Tel: [protected]

my mobile not saportin blutooth option my mobile no;3110c

Nokia — music player not working

my music player is not working
it shows only 4 songs in the list whereas there are 57 songs in gallery

Nokia 5220 — 3 gp videos are not playing in 5220 model

Hi,
One month back I bought a 5220 xpress music model cell. But What I found is in my mobile 3GP format video files are not playing well. Stops and playing (just like in youtube-before completely download). MP4 is not at all supporting.
3gp videos sent from other mobiles are also not playing well. Even from Nokia 5200 cell also.
3gp videos converted through Ulead video tool box given in the CD.
3gp videos converted through other softwares also.

To whom I need to contact.

Nokia 5220 — actvation code

my nokia 5220 did not come with the comes with music code what is it i[censored] know the code i[censored] do can u please text me it on [protected] please.
to prove i have this phone the 5220: the 5 theams are cubes.nth, dot matrix.nth, hexagon.nth, sound wave..., wavelength please text me

handsfree not available in market also nokia branded shops.

Nokia — Nokia 5220 not working

Hi,
I've purchased a Nokia 5220 Xpress Music Phone last year in September,
from last september to till now my phone gone 7 to 8 times to Nokia care bt the problem is still there,
my phone is not working properly
the emnployee of Nokia care are treting customes very badly
i want nokia people to change my phone, , , , , , , , , ,

Nokia 5220 — Not getting proper response from any where

replacement

Phone is getting switchoff automaticaly even after visiting nokia carecentre five times same problem occur constantly and the shop keeper is not polite and talk's violently also not getting proper response from him

so i want the replacement of cell.

I think their will be a postive approach to the above.

Regards,

Ajit

Nokia 5220 — Gets hanged and lot of problems

I brought Nokia 5220 last September.It gets hanged and gets switched off.I contacted Nokia centre .They said that the software needs to be updated and done something.But I am getting the same problem again and again.I didn't expect this kind of product from one of the biggest brands "NOKIA".Got fed up with this and I have decided that I will never get NOKIA product again.If possible I need replacement of the piece.Please help me with this.

My contact number is:-[protected].

my theme post my account.

Nokia 5220 — Music player update

Whenever i update my music player it shows "updating" even after completion o[censored]pdate and every time i select musicplayer the screen shows updating please help

Nokia 5220 — switch off problem

i am reena rahangdale i live at balaghat in m.p. i bought nokia 5220 e.music date on 17-oct. 2008.
after 8 month my mobile suddanly switching off & during of charging cell become warm

Hi, I have the same problem with same phone. Have you found a solution? Tanks.

I have purchased a Nokia 5220 Xpress Music Phone last year in September, from last september to till now my phone gone 7 to 8 times to Nokia care bt the problem is still there, I talk to Nokia Care ([protected]) he told me that i will repair to your phone & not same problem reagain. but he satisfied to us but phone is not working properly. my phone is swich off right now. I am very sad to purchased this phone. Nokia bad service provide to customer. I will not sugstation to purchase nokia mobile any friends/relative. I want to replace my phone NOKIA...

Nokia 5220 — memory problem

when i try to listen toh music on my phone music player it shows enough memory to me.but i have enough memory to to play everthing

Nokia — problem in music player

in my nokia mobile there is a problem in music player.when iam trying to open music player,it shows "there is no music file found".now i have one year warranty

i think it is very effective for all the customers.

I have broght Nokia 5220, 14 months ago, but know the Music Player is not working, it shows 'Not Enough Memory'and 2months back i changed soft ware

I have nokia 3110c. My music player is not working. When i open the music player it shows that updating library. After 100% over again it is updating and again. So please dude help me......

music player update

hsy guys iam also facing the same problem.can u help me

i m also facing same problem not enough memory...wid music player

i have problem regarding with my nokia 5220 EM..it suddenly get hang..and when i try to switch on..the screen will appear "contact service"..can someone help me to solve this problem?...

Probably the worse mobile phone from Nokia till date. I'm facing the same problem with music player. Changed the software by Nokia cust care & the problem reappered within 5 days. It's still often gets hanged & phone memory automatically deleted.

Abhisek Mukherjee

I got my 5800 repaired from nokia care as it was having a displya problem its screen used to get blurred while loking the phone i got it repaired 2 months ago but the problem has arisec again and the validity for sevice ws for 2 months and its over now .What should i do????My imei no is [protected] .It is my humble request to nokia please help and suggest something as soon as possible .
Regards
Vinay

when the music player and camera is on the shows not enough memory

Nokia 5220 — Fraudulent practice by nokia care,Aligarh

I work as Assistant Audit officer under CAG. I was on official duty in Aligarh. i had problem with my nokia hans set 5220 that some of the keys of kepad were not working. I rushed to nokia care, Aligarh on[protected]tuesday). I was asked to deposit Rs 110 before diagnosis of the problem .I deposited the same but was not given any receipt for that. I was called after half an hour. When i went i was told that it will take one week to get the set repaired and cost would be Rs 1581/-. However the nature of problem was not told for which initial money was deposited. Though cost was much more for which no detail was given yet i agreed if set is delivered within one or two days. The request was not entertained. Thus i was compelled to take back set unrepaired because i was on official tour and was not supposed to remain without phone for one week. Thus despite the fact that no sercices were delivered to me i had to spare Rs 110 and valuable time. Even though the fault was not known to me. I want to know whether it take such long time for small faults?
This practice is not fair for such reputed and world known company.
I hope that it will be taken seriously by the company to avoid any discredit to the company in future.

P.K.Singh

Ph.[protected]
[protected]@rediffmail.com

Please resolve complain soon

i m also facing same problem not
enough memory...wid music
player plz help me i[censored] can.

plz anyone give me the solution

Nokia — fleecing of customer for replacement of components in warranty period

I bought a Nokia N 95 8 Gb phone in nov 07. The phone is still under warranty. My screen(LCD) suddenly disappeared when I found small water droplets in the screen on a cold humid morning. Since then the screen went blank. though the phone was working. When I approached the nokia care center, they refused to repair the LCD screen through warranty, citing that the water droplets problem is not covered in the warranty. I ended up paying more than Rs. 5000/- for a Rs 30, 000/- which is not even a full year old. Over and above they even refused to give the unserviceable LCD screen saying that they want to send it to the company. I wonder what is the Nokia company going to do with an unserviceable LCD screen.

I had similer exp and end of the day, I lost intrest and given up and decided not to buy any Nokia products in my life time.

i am fully agree with him.i myself surfing the worst condition.i bought my nokia5130 from gf, shop no.97, block b, pocket-2 sector-17, rohini, delhi on 15th june 2009.it is hardly past one month when i found that my mobile was not connecting with my pc.as i have lot of work on internet for which i actually bought the phone i immidietly gone to the nokia care centre and told them my problem. they summit it by told me that it would be returned after 2 or 3 days but it became 2 n 1/2 months and there is no positive response from them.one day i reached to the centre and ask them for my mobile till then i lost my memory card and customer copy .they shown me a mobile and said that it was just come that day as my phone was not repaired so that the company would give me this new model but that was wrong as when i coming next day with all proofs that they required for phone but when i came they said me that it was not my phone and it would take some more time to come from the company.that make me cry as i have my exams just had to started and as i had very important works which i delayed due to them.after one week they give me a model by saying that it would coming from the company in place of mine phone as it is not repairable.i am very happy as i got my mobile after aprox. 3 months but what i see after 2 days that it get shut off when i trying to make a call, also it doesn't able to take vibrate mode also there are many problems in it.so finally i got a 3rd class phone and service.now i have a phone of no use.that nokia centre is #15, manglam place, shop no.g8, n.n.mall, adjoining m2k cineplex, sector3, rohini, new delhi.if now i not get a fully correct functioning mobile then i will go the consumer court .also i lost faith in nokia.

It seems lot o[censored]s have faced severe issues with SIlk Teleservices (nokia care marathalli). And thousand of rs have gone down the drain. I also face similar problem and have contacted Nokia, but the complaints have been falling in deaf ears. Silk Teleservices continues these mal practises without any action being taken against them. I think if we can all (all o[censored]s who gave face problems with Silk teleservices) get together and do something, it may be heard and our problems may be addressed even if its late.
We can save other customers from getting fleeced by these guys.

Hi,
This is a feedback for Nokia from someone who has been using Nokia for almost 10 years now.
I bought a Lumia 710 last December spending more than 15k.

But this July, one day, the phone did not boot. The cellphone had issues with the speaker as well for sometime. I took it to the authorized service station, who couldn’t find the fault. In turn they send it to the Nokia headquarters, and it took me 10 days to get the phone back, on the 2nd of August. The phone was working fine, until 31st August, when I faced the same issue, the phone did not boot.

So basically, within a span of a month, my cell goes wrong twice, I lose my cell for 10X2 days, lose my data, and since the cell uses micro-sim; can’t even use any other normal sim phone as a substitute.

This is really disturbing and frustrating as a user, who had spent 15k+ on a phone not even 8 months back.
Nothing against Nokia, just sharing my experience.

Now, once again, my Lumia 710 is dead(with the same problem). This would be the third time within three months that the cell has gone dead, facing every time, the same problem which your engineers have fixed, not once but twice.

So am pretty used to writing this mail to you people, and thanks to your amazing servicing, we just keep interacting time and again.

For the third time, I have given the cell phone to Nokia care. But what I don’t expect you to do is, make me go through the same process again and again, i.e. you fix the issue, I take the cell back and withing another few weeks, I have to visit Nokia Care again.

And in between all of this, I have written 100’s of mails to Nokia India, Nokia Care and Nokia Ovi Digital Marketing, only to not get any satisfactory response from them. This is the worst service I have received from any company in India.

So a general suggestion, do not go for a Nokia Phone. Now that you have many better phones available, and Nokia is under serious unresolved issues, how do we expect them to resolve our issues.

Get back to me in case you need authentic documents regarding this complaint. I have the mail chain, the documents and everything to prove the unsatisfactory service of Nokia.

AND SILK TELESERVICES IS THE ROOT CAUSE OF ALL THESE PROBLEMS.
GOTO ANY NOKIA CARE BUT NOT SILK TELESERVICES. PATHETIC SERVICES, WORST RESPONSE.

I have also faced same problem with Marathahalli Nokia Service center, there people are really pathetic, they don't know how to behave with the customers. Here I don't have star option to give less than 1.

Nokia will loose there market.

I am appalled by the quality of service (or lack thereof) at Silk Teleservices, which claims to be an 'authorized' Nokia service center. I had taken my Lumia 920 (11 months old) there to find out what was wrong with the display - it had simply stopped working since last night. After filling out a form, I was told to wait for 10-15 minutes while they 'checked' my phone. I was then called back to the counter, where the representative (a very rude woman) told me that I was responsible for the 'damage' - I have absolutely no idea what she was talking about! As a result, the display replacement would not be covered under the phone's warranty, and I'd have to shell out Rs.6000 to get a new one. The phone is not even 11 months old, and I have been very careful with it - it has not been subjected to any kind of stress or shock. I tried reasoning with her, but with no avail - she stuck to her stand and kept repeating that there was 'physical damage' and that the warranty was void. After some more coercion, she went back in and returned a good 10 minutes later, with the display unit taken apart. She vaguely pointed at the bottom edge and said it was 'bent', and that one of the top corners was 'broken'. I looked as hard as I could (I have perfect vision, mind you) but saw nothing amiss. When I told her that I didn't see anything wrong with the display unit, she went back to her canned response - "physical damage not covered under warranty". Exasperated, I asked her why I was being treated so unfairly, hoping against hopes that she might empathise, or at least say something different. But she didn't. I am very disillusioned by the treatment I received at this 'authorized' service center. I will never be going there again.

Never go to Silk teleservices, my new phone is has charging issue and they repaird it, still the same, in teh process they took away ym screen guard and were telling there was no screen guard, i had to show my orignal bill and they put it back. and now i still haev same charging issue, and they want me to go abck again and its been more than 10 days and they dont even care abt customer satisfaction

I completely Agree with you Folks !
My yesterday's experience:

I am a user of Lumia 1320, my phone crashed due to faulty application may be "Windows Recovery Tool 2.1.1" or "Windows 10 - insider preview", well I decided to go to this centre as it was near to my office.

The moment I entered into the office, I saw three ladies on the reception, attending customers, I have never seen such unprofessional customer care in my life, I should rather say uneducated - untechnical !

I knew, I had a software issue as Recovery app failed during installation of windows - and they made me sit for one hour and told that my USB port has crashed, please pay Rs 2, 200 rupees ! I was pissed off - [censored]. Luckily I had a laptop with me, I took the phone and connected to the Laptop and showed her, she was embarrassed in front of many. After sometime again she went back to a room and told me that my phone has a software issue, so submit it for a day and will check more, to which I agreed.
Next day, I went there and inquired about my handset, they said, sir- our server is down and we cannot download software, please come in the evening, I was frustrated with her answer and asked for my phone back.

I am happy that I took out my phone back from Hell !!
Can you guys suggest any good and genuine service centre for Nokia in Bangalore, I have heard that one in Kormangala is better.
Thanks,
Umesh

Dear Sir,
i would like to inform you that the set 5130 xpress music has the major problem of phone memory,
i m also using the same set and it has almost 29 mb of phone memory but it shows only 5mb.. due to which i am unable to use music player, as it ask some memory to update media library which is not free.
please find out the solution of this problem and please tell me the solution ...
True regard
Vikas Gupta

Dear Sir,
i would like to inform you that the set 5130 xpress music has the major problem of phone memory,
i m also using the same set and it has almost 29 mb of phone memory but it shows only 5mb.. due to which i am unable to use music player, as it ask some memory to update media library which is not free.
please find out the solution of this problem and please tell me the solution ...
True regard
Ravi Raj

Nokia 5310 X.M Red MD-8 — Lost my phone

Block Mobile Phone
Dear Madam/Sir,

I lost my mobile on 06/02/2010. My mobile's IMEI No is [protected], and model no is NOKIA 5310 X.M Red MD-8. Please block my mobile.

Kindly confirm me that my mobile is blocked.

Thanks & Regards
Vikas Ashok

Fully automatic Italian coffee Espresso machine, used for 10 months,
now available for SALE with all programed functions, working fine and
body in good condition.machine available along with the user manual.
Expected price 2 Lac.Other vending machines also available. (sarkar00ss276)

Fully automatic Italian coffee Espresso machine, used for 10 months,
now available for SALE with all programed functions, working fine and
body in good condition.machine available along with the user manual.
Expected price 2 Lac.Other vending machines also available. (sarkar00ss276)

ya i m also having same problem.

My Nokia 3110c music player not working

My Nokia 3110c music player not working

nokia 3110 no music files problem

problem about 'Music Player' application supported by this handset. This handset not recognize any music(e.g .mp3) file giving message like 'NO MUSIC FILE FOUND' even if there is music file in my memory card. So, please sir, will you help me

Nokia 3110C — Malfunctioning software

I have purchased Nokia 3110c in rs. 4375 just before 5-6 months. I am facing very critical firmware malfunctioning problem in my handset.

The built-in software gets damaged after couple of days and all my contact details erase when downloading it again. Nokia service center in baroda is unable to handle this problem as i have served 4-5 times by them but still the problem is same.

I think i have wasted my mentioned money on Nokia handset b'coz it's nothing for good.

Hope anybody can convey my message to the concern person and i get replacement of my handset.

problem about 'Music Player' application supported by this handset. This handset not recognize any music(e.g .mp3) file giving message like 'NO MUSIC FILE FOUND' even if there is music file in my memory card. So, please sir, will you help me

My Nokia 3110c music player not working

same here, , even my music player is not working .. please help

my nokia 3110c music player in not working and hang

Dear Sir/Madam
I have purchased nokia3110c before 1year, for every 2 monts i am getting the service problem are else the music player is not working and some tines the phone is acotomaticaly swittiching off and now it is totally switched off and showing check services i can't able to understant what to do.
plz help me .

Thanking You

Yours Faithfully
Prabhati

Hello,
The N79 is a very buggy phone from the firmware to the hardware. I myself being an N79 customer can tell this. Listen my phone developed a blank screen problem. I took it to Nokia Care, they told me my warranty is void as there is liquid in my device. I was shocked as there has been no water spill to my phone. I took my phone back.

I sent a notice to Nokia head office about my issue requesting for replacement or i will sue them and will approach media. And after 4 days they replied and told they will replace my phone. The next day i was given a brand new sealed N79 from Nokia care. You can do the same.