DEAR SIR,
I HAD A NOKIA SET, MODEL NO. 6500, SUDDENLY MY MOBILE SET DOSEN'T SWITCH ON,I HAD GONE TO NOKIA CARE,ADDRESS IS 223 D.H.ROAD,BEHALA,KOLKATA-700 034,AND THEY DEPOSITED THE SET AND TOLD ME THAT IT HAS PROBLEM OF LCD,FLEX, SWITCH ON/OFF AND HEAD SET/PIN PROBLEM. AFTER TAKING 5 DAYS AND CHARGED RS.3700/-.AND ONE EXECUTIVE MONALISA ,GAVE THE SET BACE ON 31ST OCTOBER 2009 AND TOLD THAT IF ANY PROBLEM ARISED WITHIN ONE MONTH , IT WILL BE DONE BY THEM.ON THE NEXT DAY I SAW THAT HEAD PIN/SET IS NOT WORKING, AGAIN I WENT TO THE NOKIA CARE,THAT EXECUTIVE MONALISA TOLD ME THEY CAN'T DO ANYTHING , ANOTHER EXECUTIVE VIBHAS CAME AND APOLIGED AND AGAIN THEY DEPOSITED THE SET AND TOLD ME IT WILL BE FULLY RECTIFIED AND TOLD ME TO RING THEM ON THE EVENING, WHEN I RANG THEM , THEY TOLD ME THAT REPAIRING PARTS IS NOT AVAILABLE AND TAKE THE SET BACK. EXECUTIVES MISBEHAVED. I WANT LIKE ME NO OTHER PERSON SHOULD BE MISBEHAVED AND OVER CHARGED. PLASE DO SOMETHING . JOB SHEET REF. NO. 1026 / 3, IMEI NO. [protected] , SL. NO. 20235 , MITALI SENGUPTA CENTRE MANAGER.
YOR CO-OPERATION WOULD BE HIGHLY APPRECIATED.
THANKING YOU
YOURS TRUELY,
SUMIT GHOSH & COL. AMIT GHOSH
Aug 14, 2020
Complaint marked as Resolved
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