Nokia India Complaints & Reviews

dear sir,

i have bought my nokia N70 in june'08. but now my set is totally hacked by the hacker, means someone dialing from my phone and my balance decreasing. it is happened to my BSNL and AIRTEL sim. plz give me the solution.should i change the software of the my nokia N70 or throw it?

[Salutations:Miss.]
[FirstName:ANUBHA]
[LastName:GUPTA]
[DOB:22.05.1992]
[Gender:F]
[Email:[protected]@yahoo.com]
[CountryCode:91]
[Country:India]
[Language:English]
[MobilePhone:[protected]]
[Model:Nokia_6500slide]
[Imei:[protected]]
[State:WEST BENGAL]
[State:WEST BENGAL]
[Postal:713359]
[Feedback:DEAR SIR I BOUGHT THIS NEW SET ON 25TH OCT 2008 FROM NU LINK AT
ASANSOL.FROM THE VERY SAME DAY THE SET HAD PROBLEM, ON THE SCREEN IT
FREQUENTLY FLICKERED SO I CONTACTED NU LINK AND MADE HIM AWARE OF THE
DEFECTIVE SET BUT SINCE IT WAS DIWALI TIME THE SHOPKEEPER ASKED ME TO COME
AFTER 4 DAYS. THEN HE ADVICED ME TO TAKE THE SET TO NOKIA CARE.THERE THEY
DID SERVICING AND THE NEXT DAY THEY RETURED THE SET SAYING IT WAS OK. I AM
A STUDENT STUDYING IN KOTA RAJASTHAN SO I TOOK MY SET AND WAS BACK TO KOTA
BUT TO MY UTTER DISAPPOINTMENT I FOUND THAT THE FAULT WAS STILL THERE SO
IN MY NEXT HOLIDAY I AGAIN WAS BACK TO MY HOME TOWN AND GAVE THE SET FOR
REPAIR AT NOKIA CARE AND THEY PROMISED ME TO RETURN THE SET WITHIN 15 DAYS
AS THEY SENT THE SET TO KOLKATTA.I GAVE THE SET ON 18TH DEC 08 BUT TILL
TODAY THEY ARE NOT IN A POSITION TO RETURN MY SET. I AM A STUDENT AND I
LIVE AWAY FROM MY FAMILY IT WAS THE MODE OF COMMUNICATION WITH MY FAMILY
BUT AS A CUSTOMER
I'M SUFFERING AFTER SPENDING SO MUCH MONEY.

Title : NOKIA SLIDEN6500
Complaint ID : 13579
Complaint Details :
Flag this messageRe: Nokia - Anubha Gupta - N6500 Slide Service
ProvisionFriday, February 6, 2009 4:51 PM
From: "m prabha" <[protected]@yahoo.com>Add sender to
Contacts To: "NokiaCare" <support.[protected]@nokia.com>I am
fed up of your same stereo type e-mail and am sorry to write to you that
I'm really very disgusted customer of Nokia cell phone.I am really
repenting my decision of buying nokia set.Its more than 50 days that nokia
has kept my new defective cell phone in name service.Further to let you
know that none of your representative have EVER tried to contact me for
past 50 days as written in your mail.I again ask you to REPLACE MY SET as
I am facing lot of hardship without my cell phone and am having hard time
in communicating with my family which lives far off from me.

--- On Tue, 2/3/09, NokiaCare <support.[protected]@nokia.com> wrote:

From: NokiaCare <support.[protected]@nokia.com>
Subject: Nokia - Anubha Gupta - N6500 Slide Service Provision
To: [protected]@yahoo.com
Date: Tuesday, February 3, 2009, 1:25 PM

Dear Mr. Gupta, Thank you for e-mailing Nokia Care.
This e-mail is in reference to service status of Nokia 6500 Slide. We
regret the inconvenience caused. Our service team is working on your case
on a priority basis, in order to expedite the service provision and to
provide a definitive resolution to your phone concern. Further, please be
assured that a representative from our service team will revert to you as
soon as they have an appropriate update related to the service provision
of your handset.



We appreciate your patience and further solicit your cooperation.



For further enquiries, please feel free to contact our Technical Support
Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days
a week. For online support, visit "Have a question? Ask Nokia"
at www.nokia.co.in/asknokia

Do you know you can now update your phone software at your own
convenience? Visit www.nokia.co.in/support to check if your phone model is
supported and download the "Nokia Software Updater". You can
also go online to find user guides, troubleshooting support and other
services to help you use your Nokia product.To ensure proper handling,
please continue to use the current subject line.
Please help us improve our services by clicking on the following link:

http://digiumenterprise.com/answer/?inv=10263138&chk=C4CEC8R5


Kind regards, Smitha
Nokia CareDisclaimer:This mail and its contents are only disclosed to the
recipient to whom this document is addressed and is pursuant to a
relationship of confidentiality. This document constitutes confidential
information and contains proprietary information belonging to Nokia. The
confidential information is to be used by the recipient only for the
purpose for which this document is supplied. The recipient must obtain
Nokia written consent before the recipient or any other person acting on
its behalf, communicates any information on the contents or subject matter
of this document or part thereof to any third party. The third party to
whom the communication is made includes an individual, firm or company or
an employee or employees of such a firm or company.The recipient, by its
receipt of this document, acknowledges that this document is confidential
information and contains proprietary information belonging to Nokia and
further acknowledges its obligation to comply with the provisions of this
notice.-------Original Message--------
From: "ext m prabha"
To:
CC:
Sent: Monday, February 02, 2009 6:10:00 PM
Subject: DEFECINCY OF SERVICE NOKIA CARE

Reced your mail, your reply is based on irrelevant consideration and
misleading information. I am shocked to know that the new defective cell
phone which is under your custody since past 45 days has neither been
serviced nor been replaced inspite of repeated demands.As a result of this
besides financial loss as a female consumer I am undergoing lot of mental
trauma for not communicating with my family who are 1300 kms away from my
place, besides affecting my studies at such a crucial juncture.There has
been gross deficiency of service on your part for neither replacing the
above set nor correcting the error for which I hold you liable for all
loss and damages.You have been sending misleading e-mails saying that the
set is ready for delivery and your service people will be contacting me
within 48 hours where as nothing as such has happened till date.As such I
am at liberty to take suitable legal step as advised in case you do not
replace my set within 72 hours.ANUBHA GUPTA.

--- On Sat, 1/31/09, NokiaCare wrote:

From: NokiaCare
Subject: Nokia - Anubha Gupta - N6500 Slide Service Provision
To: [protected]@yahoo.com
Date: Saturday, January 31, 2009, 9:50 AM

Dear Mr. Gupta, Thank you for e-mailing Nokia Care.
This e-mail is in reference to service status of Nokia 6500 Slide. We
understand that the incident of service provision of your phone has been
very inconvenient to you and sincerely regret the delay in communicating
the status of the phone. We assure you that we have communicated your
displeasure to the service team for their immediate and prompt action.
Pursuant to your request for replacement, we would like to inform you that
we are presently not in a position to comment on the request.



Our service team is working on your case on a priority basis, in order to
expedite the service provision and to provide a definitive resolution to
your phone concern. Further, please be assured that the matter would be
looked into on a priority basis and one of our executives would contact
you earliest in order to assist you further.




Please be assured of our best attention in resolving the concern in your
phone.




We appreciate your patience and further solicit your cooperation.




For further enquiries, please feel free to contact our Technical Support
Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days
a week. For online support, visit "Have a question? Ask Nokia"
at www.nokia.co.in/asknokia


Do you know you can now update your phone software at your own
convenience? Visit www.nokia.co.in/support to check if your phone model is
supported and download the "Nokia Software Updater". You can
also go online to find user guides, troubleshooting support and other
services to help you use your Nokia product.


To ensure proper handling, please continue to use the current subject
line.




Please send us your feedback on our Email service by clicking on the
following link:


http://digiumenterprise.com/answer/?inv=10263153&chk=PQMKB3XC




Kind regards,



Pavan Kumar
Nokia Care




Disclaimer:




This mail and its contents are only disclosed to the recipient to whom
this document is addressed and is pursuant to a relationship of
confidentiality. This document constitutes confidential information and
contains proprietary information belonging to Nokia. The confidential
information is to be used by the recipient only for the purpose for which
this document is supplied. The recipient must obtain Nokia written consent
before the recipient or any other person acting on its behalf,
communicates any information on the contents or subject matter of this
document or part thereof to any third party. The third party to whom the
communication is made includes an individual, firm or company or an
employee or employees of such a firm or company.




The recipient, by its receipt of this document, acknowledges that this
document is confidential information and contains proprietary information
belonging to Nokia and further acknowledges its obligation to comply with
the provisions of this notice.


-------Original Message--------
From: "ext m prabha"
To:
CC:
Sent: Friday, January 30, 2009 11:46:47 AM
Subject: Re: Nokia - REPLACE THE DEFECTIVE SET WITH A NEW SET.

you have been killing my time and harrassing me by giving me false
assurance for past one and a half month, it is very disappointing customer
service by a big company like nokia.MY PHONE IS UNDER WARRANTY SO WHY MY
SET IS NOT REPLACED WITH A NEW ONE?I was given a defective set from the
very first day i bought the set, for which NOKIA charged me RS 12200 and
now i'm been harrased for no fault of mine.Every day you are killing my
time and sending me misleading e-mails that my set is ready and i can
collect it from the nokia care where as the set is not at all in the nokia
care.I again ask you to REPLACE MY DEFECTIVE SET WITH A NEW ONE or else i
will have no option but to go to consumer forum for help.Anubha Gupta.

--- On Thu, 1/29/09, NokiaCare wrote:

From: NokiaCare
Subject: Nokia - Anubha Gupta - N6500 Slide Service Provision
To: [protected]@yahoo.com
Date: Thursday, January 29, 2009, 7:23 PM

Dear Mr. Gupta,



Thank you for e-mailing Nokia Care.




This e-mail is in reference to the service provision of Nokia 6500 Slide.
We regret the inconvenience caused. We have communicated your displeasure
regarding the delay in service of your handset to the relevant department.
Kindly be assured that one of our executives from the service team will
contact you in the next 48 hours in order to update you regarding the
service of your handset.




For further enquiries, please feel free to contact our Technical Support
Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days
a week. For online support, visit "Have a question? Ask Nokia"
at www.nokia.co.in/asknokia


Do you know you can now update your phone software at your own
convenience? Visit www.nokia.co.in/support to check if your phone model is
supported and download the "Nokia Software Updater". You can
also go online to find user guides, troubleshooting support and other
services to help you use your Nokia product.


Please send us your feedback on our Email service by clicking on the
following link:
http://digiumenterprise.com/answer/?inv=10263141&chk=WUXDJGJ4




To ensure proper handling, please continue to use the current subject
line.




Kind regards,




Biplav Sarangi
Nokia Care




Disclaimer:




This mail and its contents are only disclosed to the recipient to whom
this document is addressed and is pursuant to a relationship of
confidentiality. This document constitutes confidential information and
contains proprietary information belonging to Nokia. The confidential
information is to be used by the recipient only for the purpose for which
this document is supplied. The recipient must obtain Nokia written consent
before the recipient or any other person acting on its behalf,
communicates any information on the contents or subject matter of this
document or part thereof to any third party. The third party to whom the
communication is made includes an individual, firm or company or an
employee or employees of such a firm or company.




The recipient, by its receipt of this document, acknowledges that this
document is confidential information and contains proprietary information
belonging to Nokia and further acknowledges its obligation to comply with
the provisions of this notice.

-------Original Message--------
From: "ext m prabha"
To:
CC:
Sent: Thursday, January 29, 2009 6:48:46 AM
Subject: Re: Nokia - Anubha Gupta - N6500 Slide Service Provision

i've been to collect my nokia set as advisied by you.they informed me that
the set is not ready and even didnot assure me that the defect was
curable.you will appreciate that there was tremendous harrassment on my
part as a student and your statements were misleading.you'll appreciate
that after paying 12200 ruppees for this set and not able to use it has
resulted in unfair transaction.in order to avoid further embrassment once
more i request you to REPLACE THE DEFECTIVE SET with a new set as the same
falls under warranty period.the set is in the service center for past one
and a half month.anubha gupta.
--- On Wed, 1/28/09, NokiaCare wrote:

From: NokiaCare
Subject: Nokia - Anubha Gupta - N6500 Slide Service Provision
To: [protected]@yahoo.com
Date: Wednesday, January 28, 2009, 11:07 AM

<DIV id=





Re: Nokia - Anubha Gupta - N6500slide Service ProvisionWednesday,
January <[protected]@yahoo.com>Add sender to Contacts To:
"NokiaCare" <support.[protected]@nokia.com>Dear Sir I still
have not been contacted by any of your representative re my NOKIA 6500.I
bought this brand new set and till today its still lying with Nokia care
Asansol as they are unable to repair the same. I should be given a brand
new set of Nokia 6500 as I'm facing a lot of problem without my personal
set.As I'd mentioned that I'm a student at Kota Rajasthan and I live far
away from my family.It is your responsiblity to see that I get back my
brand new set as soon as possible. It is very disheartening that a big
company like Nokia has kept the brand new cell phone for repair for more
than a month.Anubha Gupta.[protected].


[protected][protected][protected][protected]
From: NokiaCare <support.[protected]@nokia.com>
To: [protected]@yahoo.com
Sent: Wednesday, January 14, 2009 5:36:53 PM
Subject: Nokia - Anubha Gupta - N6500slide Service Provision


Dear Miss. Gupta,

Thank you for e-mailing Nokia Care.



This e-mail is in reference to the service provision of Nokia 6500slide.
We regret that you have been put through this inconvenience due to the
service provision of your mobile phone.



We acknowledge having received your e-mail and have recorded the same for
future course of action. We wish to state that the matter will be given
our prompt attention. We will coordinate with our Head Office to do the
necessary fact findings and revert to you. Please be assured that our
Service team will contact you within the next 48 hours (except Saturday
and Sunday) from receipt of this e-mail.



We seek your patience and further solicit your cooperation.



For further enquiries, please feel free to contact our Technical Support
Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days
a week. For online support, visit "Have a question? Ask Nokia"
at www.nokia.co.in/asknokia
Do you know you can now update your phone software at your own
convenience? Visit www.nokia.co.in/support to check if your phone model is
supported and download the "Nokia Software Updater". You can
also go online to find user guides, troubleshooting support and other
services to help you use your Nokia product.

To ensure proper handling, please continue to use the current subject
line.

Please help us improve our services by clicking on the following link:

http://digiumenterprise.com/answer/?inv=10263159&chk=YWYFRNPP

Kind regards,

Rachana Thimaiah
Nokia Care




O MUCH OF MONEY.I AM TOTALLY AT LOSS. MY
JOB SHEET NO IS[protected]/081218/39 DATED 18/12/08.PLEASE HELP.
ANUBHA GUPTA.]

Consequences : SIR THEY HAVE NEITHER REPAIRED MY NEW CELL PHONE NOR HAVE
THEY REPACED IT WITH A NEW SET.THE SET IS VERY MUCH IN WARRANTY AND I HAVE
PAID 12200 RS FOR THE SET IN NOKIA PRIORITY ASANSOL.THE SET AT PRESENT IS
LYING AT NOKIA CARE ASANSOL FOR PAST 50 DAYS.

Sir,

I want to replace My Nokia N70 motherboard as it is damaged. Please give me the details about its availability and Price.

regards,
Beulah Enoch

I would like to bring in your notice about the problem with my N73. I bought a new N73 from M/s Mehndiratta Music World on 31/08/2008 via receipt No. 19799 IMEI:[protected] . About a month ago I noticed that my phone is hanging and also its keys 2, 5, 8 were working even on mere touching. They were working as soon as you keep finger on it. For this problem I contacted Nokia Care in my city named as Yamuna Telehut. The engineer out there reloaded the software of my phone but because they didnt have the internal keypad, so told me to wait for about a week so that they can arrange it and replace. I went to them about a week and then they said that it is not available right now. They said me to wait for another week. After that I went to them next week and then they said that now that part is out of stock as we have replaced them for customers you were already waiting for it prior to you. Then they asked me to wait for anothere week. Now today I went to them regarding this part. I had a minor argument with the Manager of the Nokia Centre Mr. Hardeep Jindal. He was behaving in a very non-professional way and didnt listen to me at all. Some how he agreed to change the internal keypad of my cell. But after that he told me that he will not change the internal keypad as I have made it out of warranty because it got damaged due to some liquid. He told me that now you have to get it replaced on paying the full amount of internal part and also it can not be replaced at any other Nokia Care centre also since we have voided its warranty.
I beleive that it is result of my argument with him for delay in service. Now he is not willing to accomodate me anyhow.
The keys 2, 5, 8 which were working before depositing my cell to Nokia Care are not working now.
Please help me either by repairing the keys or replacing the internal keypad.
Since nothing can be done as they have made remarks about the damage of my cell phone I believe its my biggest mistake to trust on brand like Nokia and to visit Nokia Care which is nothing more than a place where you can get insulted.

my mobile phone in resrricted please give me a restriction code ( my mobile S/NO [protected]

I had purchased a Nokia 5310 Music Edition Phone and noticed that it has very poor signal reception. When taken to a Nokia CARE Centre, the phone was returned to me after nearly 4 weeks without any enhancement. Now again the phone has been submitted to the Service Centre and its been nearly 3 weeks and they are claimimng that I will get the phone next week.

Have I bought the phone to keep it with the Nikia Tech Team?? Doesnt Nokia have some business ethics and provide me with a replacement if they cant fix a defect?

sir,
i am rishi jauhari, i had purchased my nokia 6500 S mobile . it was under warrenty, but i was facing problem of very less battery backup problem, so it was given to Nokia care, indira nagar branch
branch add: INFOCARE SERVICES
VIBHAV COMPLEX, FAIZABAD ROAD
LUCKNOW .. PH NO[protected], 91-[protected]
so they explored my mobile and told me that the mobile has liquid log problem . and it will not be covered under warrenty and after opening my mobile it's warrenty will be over, as per my knowledge my mobile never got into water, still i accepted that may be for some reasons it can happen. but when they had given my mobile after repair, its condition was worse than before, now its flash light not working, mic not working, battery getting discharged in not more than half an hour. and they charge me 800 RS. for this work. now when i complained them back that my mobile is still not working, then they again took it and every time saying that u can take it after 2-days . but dont know when are they going to deliver it to me., and i have to go abroad, so i am stuck with this nokia care .
even the attitude of this nokia care branch is so bad that they neither speak to customer's properly nor behave properly.
i dont know whether this nokia care is attached with the nokia company or its an individual body which works on its terms and conditions, for which nokia is not responsible, if that the fact then i must say to consumer's, they should not buy nokia product as the company is not responsible for the repairing and warrenty matter's.

had purchased a 3500C Nokia Mobile on 30.03.08 from Mobile stores, Indore .After 5-6 days i found following problems:-
1. Horizontel lines appears if mobile shake the lines appeared at photo capturing.
2. Display Screen Heat.
3. Less battery backup.
4. Poor quality of sound with speaker.
The mobile stores refer to contact Nokia care in first instance 2 engineers said that set is ok. Then i shon the problem to Care incharge.After a long discussion he agreed and sent the set to HCL Bhopal. After 10 days set was came with a remark tat the "All functions are OK".Again discussed with Care incharge he convinienced and have a words with bhopal care incharge.The HCL bhopal sent a replacement .repalced set was having same problem Local care incharge had changed its display then first problem was ractified rest were comprmised by in that duration my new set was with care apporx 25 days. Again on 03.01.09 i reported Ringer problem. The Ringer was changed but problem was not ractified than again set was sent to HCL Bhopal 21.01.09 .It was again informed me for repalcement.Today i received the repalced set and found again following problems:-
1. Horizontel lines appears if mobile shake the lines appeared at photo capturing.
2. Display has greeinsh tone.
Rest problem has to be observed.

Today i have come to know the said mobile is not repalced it has been swaped for your knowledge updation i am giving the defination given to meby nokia care
"We would like you to be informed that when the service centre decides to swap a phone, it is subject to the availability of stocks. Kindly be informed that a swap phone (working unit) is arranged from a service stock and not from the sales stock. A swap phone is a working unit and may have reengineered components of your previous mobile phone. Also the swap would have warranty from the date of purchase of the original handset.'"

It means the set is old and reassembled with the help of other unreparable set.I have already written to them that the set has manufacturing defect but noboday is accepting it. I am fully dis-satisfy with the services and solutions provided by Nokia .I had requested them to Replace with another model

I am trying to lodge the complaint against them for refund the moeny with interest and compensation on A/c of tension and harrasment beared by me such a long time.

I will suggest you everybody not to purchase 3500C model

My phone number is subscribed to fun zone, kindly deactivate it. My CELL NO. [protected]

Sir,

MERA MOBILE CHORI HO GAYA HAI JISKA IMEI : [protected] HAI COMPLAINT BHI KARA DI HAI KYA WO TRACE HO SAKTA HAI JO HO SAKTA HAI TO KAISE PLEASE MUJHE BATANA MUJHE MERA MOBILE KAISE MILEGA AGAR AAP KAR SAKTE HAI TO AAPKA BAHUT DHANYAWAD HOGA PLEASE.

CHANDER PAL

Dear sir
I am chandra mohan reddy presently am using nokia 1650 from 2 days onwards when i put SIM mobile asking security code no. thats why iam submiting the complaint. i didnt set the security code but mobile asking the securtiy code .
please give the suggestion for me
Am waiting for your reply


Thanking you
Chandra Mohan Reddy.c

Respected sir,

I had lost my mobile on 17 JAN 09 in marina beach chennai, the model of my mobile is NOKIA 5610(bLUE COLOUR)/IMEI NBR:[protected], i was holding the nbr [protected], and so pls do track my mobile asap .My name is Florence jemima .and if any clarifications you can contact me in my current contact nbr [protected] or to my mail id which is given above.


Thanking you
FLORENCE JEMIMA

I bought a Nokia mobile model 2630 from a friend who visited me in Italy from london during the new year celebration, since he left for london I have not been able to power the hand set, it kept on requesting for RESTRICTION CODE which I dont have,
Every effort to contact him proved abortive as his contact has been changed, pls I need your assistance to enable me use the phone, pls forward to me the restriction code.
thanks while waiting for your soonest response
Mit Domez

Do not buy nokia mobiles, I lost my money purchasing one N72, on 30 dec 2008 when I was talking over phone all of sudden mobile screen went blank and i took that to the nearest nokia care there they said I can collect my mobile in 4 days, but I have received my mobile only today ; they are telling that water log on mother board, hope I should have opened the mobile while I was talking and should have spitted over the board

For the kind information the mobile is still under warranty, he is telling it wont come under warranty and giving nokia rule RW 12, Poor nokia service, I don’t know how comes a customer is responsible for board problem.

If they continue the same type of servicing, it’s sure NOKIA will be out of INDIA soon.

N Prem
+91 [protected]
[protected]@gmail.com

Dear Sir,

I have purachased a nokia-6233 from a nokia dealer ( THE CELL POINT, SEC.- 14, GURGAON) on 14 August, 2008. But in December It switch off automatically and didnt on. I thought it may be a software problem so i go to nokia care( Gurgaon). They told me it was a software problem they scan it and give it back to me . after some days same problem appears, screen goes white itself some time and mobile switch off. It never on again. This time care executive told me it was a battery problem and software problem. they take my cell n give me a new battery after 15 days. after some time same problem appears it is third time . Now i m getting fedup with mobile and your service. this time executive send my cell to headoffice (Delhi) for 15 days. Please look after the matter and do the needful. It already killed my lots of time. This time i just want a OK handset otherwise i will go for some other actions.

With Regards,

Naveen Redhu
[protected]

Hello,

I am really fed up of visiting these so called Nokia Care centers. I bought a brand new Nokia N81 from a Nokia Showroom(Nokia Sector 22, Chandigarh) for Rs.14, 200 about 20 days ago. Only a week after the purchase the Navigation wheel stopped working all together. And just 2-3 days after that phone camera also stopped working. Whenever i try to activate the camera an error appears (Camera feature not supported). And when i went to Nokia Care center(Sector 34, Chandigarh) they checked my phone and told me that it will take about 10-15 days to get my phone fixed and it will cost me around Rs.2 to 4 thousand. When i told them that my phone is within the warranty period, they told me that i must have dropped my mobile. They said it because their warranty doesn't cover the malfunction due to external damage. Even when i argued that there is not even a single scratch on any part of the mobile, they kept saying it must have fallen. I kept saying that i purchased a leather cover for mobile at the time when i bought the mobile. I have always carried mobile in that leather cover and i know, i never dropped my cell phone. And absence of any scratch or mark on mobile proves my statement.

I am being harassed unduly by the Nokia Care people. Its been 9 days since i visited Nokia Care shop and in the mean time i have again visited them twice. But my phone is still not working properly. This careless attitude of Nokia has to be dealt with.

Abhishek Saini
H.no.99 Sector 70
SAS Nagar, Mohali.
Punjab 160061

Mob: [protected]

I 've Wrote following to Nokia People today itself...:

Nokia job sheet no.[protected]/090101/61, Gayathri Incorporation is the Service centre in my city, i have previous faced the same problem of mic on my Nokia 6110 Navigator. Previously they have replaced phone's motherboard, now after two months i have again faced the same problem, IT'S MORE THAN A MONTH NOW I HAVE NOT RECEIVED MY PHONE YET, GAYATHRI PEOPLE ARE TELLING ME WE ARE WAITING FOR SOME ONLINE APPROVAL, CUSTOMER CARE PEOPLE 30303838 TOLD ME YOU SHOULD HAVE GOT YOUR MOBILE RIGHWAY WE HAVE CLOSED THIS JOBSHEET... KINDLY TELL ME WHAT TO DO, COZ GAYATHRI GUYS ARE NOW TELLING ME THAT PHONE MIGHT BE LYING IN BHOPAL REPAIR CENTER AND WE ARE SHIFTING OUR OFFICE TO SOME PLACE ELSE IN BHOPAL THAT IS WHY THE DELAY IN STATUS..? KINDLY REGISTER MY COMPLAINT AND TELL ME IF I AM WRONG SOMEWHERE WHILE BUYING A NOKIA 6110 NAVIGATOR WHICH NOW COMPANY HAS STOPPED MANUFACTURING DUE TO SOME REASON WHO WOULD BE BEARING THE LOSS FOR THAT ME... OR IT SUPPOSED TO BE YOUR RESPONSIBILITY... KINDLY ANSWER AND REPLACE ME WITH SOME OTHER MODEL OF NOKIA WITH THE SAME PRICE


ii don't think i have write anything else here...
THANK YOU
AMIT

sir,
i have purchased Nokia 1208 on[protected] from pankaj mobiles, 10 number market, arera colony BHOPAL (M.P.) but within a week it started giving restart problem i went to nokia care at sameer music center e-5/1 ajay towers opposite habib ganj police station arera colony bhopal.i took my mobile four times but the problem is still not rectified in the month feb, sept, nov and feb 2009 my IMEI no is [protected]
so i request you to give priority attention to this matter i hope to hear from you soon

yours truly
V.K.Raju mobile [protected], [protected]

Divyank Sharma
Bhatia Petch,
Railway Road DIBAI
Distt. -Bulandshahr
PIN-202393
Phone-91-[protected], 91-[protected]

Respected Sir,
It is brought to your kind notice that I submitted my NOKIA Mobile (N 72) IMEI No.[protected] at my nearest Nokia care named as M/s. Mobtech Solution, Mangalam Complex, Samad Road Aligarh-202001 U.P. as my handset was out of order as the SIM Card was not working properly, it gives a Message like SIM CARD NOT VALID and it is also mentioned in the service job sheet no. 2553 which is provided by Nokia Care during submitting the handset on 24 Dec. 2008

As per my regard the honour of this Nokia Care is Mr. Ansul Gaur contact No. [protected].I made 4 to 5 times contactwith the honour and he gave a new false excuses at every time and made me fool. On 10 Jan 2009 I again called him up to know the status of my mobile and he said that it was completely O.K. When I went to receive my handset I found that my handset was accussed with a new Problem as it restarts after a fixed time(2 minutes).They said to me to visit again next week.
I contacted on phone to Care and they misbehaved me and tortured me mentally, economically and by wastage of time because they called us to visit on reqd. care many times and I still not got my handset and the Honour of Care refused me to repair my handset. He refused me that we can not repair this handset and he demanded 800 Rs.for back your phone As he had told the charges to repair completely the handset.but it was in worst condition than I submitted on 24 Dec. 2008
And my handset is not repaired.
I request you kindly look into the matter and you are requested to solve my problem at the earliest.I would rather avoid dealing with Nokia Care. I am not satisfied with their services, The honour is such ill-mannerd person who don't have the etiquettes how to behave with the customer.

Please Sir! just contact me at the following address or contact numbers and my NOKIA handset details are also given below

Model type –N 72
IMEI No.- [protected]
Nokia care:- M/s. Mobtech Solution, Mangalam Complex, Samad Road Aligarh-202001 U.P.
Service job Sheet No.- 2553

Communication address of customer-
Divyank Sharma
Bhatia Petch,
Railway Road DIBAI
Distt. -Bulandshahr
PIN-202393
Phone[protected], 91-[protected],
91-[protected]

I am a resident of india and i receved a sms from :"WEBSMS", message center number : [protected] on 30th jan 2009. It read : "CONGRATULATION YOUR MOBILE NUMBER HAS WON YOU 500, 000.00 GBP IN THE ONGOING NOKIA NEW YEAR BONANZA FOR MORE INFO EMAIL- [protected]@live.com OR CALL [protected]" . As i had just purchased a nokia phone it seemed very convincing so i called them and spoke to a person named Grice Phillips. In reply to our conversations, I got a very convincing mail that included a scanned copy of a U.k. passport of the name Grice Phillips. Unfortunately i had replied to his mail and also scanned and sent a copy of my driver's licence. But when i had to pay for the cheque to be shipped to India, it costed me 1000$ which when cnverted is Rs45000 and is a LOT!!! I was asked to transfer the cost via "WESTERN UNION MONEY TRANSFER" to a person said to be a representative of a courier service based in the U.S.A called "Virgin Couriers". Ony the sum of Rs 45000 brought me to reality and made me think twice!!! I urge every one not to be fooled by this scam because it is very well done and quite convincing. I have uploaded the emails and the picture of the british passport at: http://smokeart-volume1.blogspot.com/ .