Nokia India Complaints & Reviews

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Mobile no : [protected]

Hello, on 9th august 2022 i went to Latur authorized Nokia care named Mobile link. I went there for Nokia 8.1 battery replacement. They said the Battery isn't available and they will have to order it, so they created the Job sheet and i paid the advance Rs.1000. They said it will be received within 7 days. But after 7 days when i contacted them, they did not yet receive the battery and also they were not keen enough to help further, they just kept giving assurances.

It has been 17 days now, and i haven't received their call, nor the battery or any sort of resolution, i also mailed and contacted the Nokia care through the mails many times, but also no any help provided yet.

Latur Nokia care phone numbers are - +91 [protected] & +91 [protected]

The Job sheet number is - JS[protected]/220809/002

Good day

I have received below email kindly advise it's a fake or real

"

NOKIA CORPORATION UNITED KINGDOM®
Nokia Address : 3 Sheldon Square, London W2 6PY,
United Kingdom.
Tel: [protected]
Email: [protected]@nokiaconnectoffice.com

Dear Nokia Winner,

Nokia Corporation gives members random cash prizes every year. Today your mail is randomly selected as one of the top 5 winners who will get cash prizes from us. We are happy to inform you that you have won a prize money of £395000 Great British Pounds ( Three Hundred Ninety-Five Thousand Great British Pounds ) you will also be given 2 Nokia G21 smartphones with Android And Brand-New Nokia PureBook Pro 15.6"Laptop for the year 2022 lottery win promotion which is organized every Year by Nokia Corporation Board. This award is conducted for us to promote and advertise our product in Asian Countries and also to eradicate poverty in the Asian Countries to help the finance system of these countries to grow up in the coming future and be financially strong.

Nokia Corporation collects all the mail addresses of the people that are online and offline, among the millions that subscribe to Gmail, Yahoo, Rediffmail, MSN etc. We only select 5 top people every Year as our winners through electronic balloting System without the winner applying, we are congratulating you for been one of the people selected to receive top cash prize for this Year .All participant were selected through a computer balloting system drawn from Nine hundred thousand Email addresses from Canada, Australia, United States, India, Asia, Europe, Middle East, Africa and Oceania as part of our international promotions program which is conducted annually.

These are your Winning Information:
Batch Number...NUK/5QN/0YR744., Pin no...00591.
Winning Numbers...NOKIA[protected]NXEG. Reference Number...NUK/30C1/94175.

Note! This Award Draws is the 1st of its kind and we want to sensitize the public so as to increase our number o[censored]sers in this 2022. We are pleased to inform you that your cash prize £395000 Great British Pounds ( Three Hundred Ninety-Five Thousand Great British Pounds ), and You will also be given 2 Nokia G21 smartphones with Android And Brand-New Nokia PureBook Pro 15.6"Laptop have been approved to you. In regards to the collection of your prize, Your winnings have been forwarded to the Reserve Bank of India (RBI), for transfer of your winning funds £395000 Great British Pounds ( Three Hundred Ninety-Five Thousand Great British Pounds ) in cash to your home bank account in your country. You can now begin the final step of the claims process, contact Reserve Bank of India (RBI) for transfer of your winning fund, please fill in the form provided below and send it to the Reserve Bank of India (RBI) for transfer. Email: [protected]@rbi-transfer.org.in also 2 Nokia G21 smartphones with Android And Brand-New Nokia PureBook Pro 15.6"Laptop will be delivered to the address that you will be giving to us
CONTACT RESERVE BANK OF INDIA (RBI) WITH THIS DETAILS:
OFFICER NAME: MS.ADITI GUPTA,
Email: [protected]@rbi-transfer.org.in

NOKIA APPLICATION FORM FOR PAYMENT:
PREFIX (MR., MRS., MS., DR., ETC.):
Your Full Name:
Permanent Home Address:
Landline Number if any:
Mobile Number:
Age:
Date of Birth (YYYY-MM-DD):
Gender: (Male) OR (Female) :
Married or Single:
Occupation:
Nationality:
Country:
Please Kindly Attach Your Passport Size Photograph for Identification.

CONTACT RESERVE BANK OF INDIA (RBI) WITH THIS DETAILS:
OFFICER NAME: MS.ADITI GUPTA,
Email: [protected]@rbi-transfer.org.in

We believe that the above explanation is clearly understood by you, if not call us on [protected] for more clarification.
I wish to say on behalf of all members and staff of NOKIA CORPORATION we wish you the best of luck as you spend your good fortune.

Warm Regards,
Sir Charlie Peterson
NOKIA CORPORATION UNITED KINGDOM®
© 2022 HMD Global. All rights reserved. Nokia is a registered trademark of Nokia Corporation
********************************************************************************...⇄

From: patel mrugesh
Sent: Sunday, August 14, 2022 1:14 PM
To: NOKIA
Cc: [protected]@hotmail.com
Subject: Re: Dear Beneficiary,

I bought nokia mobile and it has an issue with the speaker within 3 months . I asked nokia for the warranty (repair/replacement). And im speaking with customer care for more than a month . But their response is same. They are always sending the mail like "wait for sometime". Very worst response ever. I have a mail communication with more than 35 replies with the same content "wait for sometime".

I’m Aman Agrawal, I made a warranty claim request a few day ago, then I made a device pickup request using nokia ebuilder on 6th July.

And a E-COM delivery boy came and picked up my device forward it to the nokia on 7th July.

But when I checked the status of repair using order number, I got to know that my order has been cancelled on 7th July.

It’s so much Frustrating, Nokia didn’t gave any update regarding that, and why my warranty order got cancelled.

Then I contacted Nokia care using their Toll free number and he told me that I’ll get update regarding that issue, but till now 2 days has passed, but no response.

This is something that I didn’t expected from Nokia Care.

I just want to know, when I’ll get my device repaired/replaced.

Order ID –[protected]
City – Mathura
Pin code – 281001
Email ID – [protected]@gmail.com

Many days have gone and I’m not getting any information regarding my device.

I purchased Nokia Nokia 107.9 cm (43 inches) Full HD LED Smart TV on 13.06.2021. Within one year I faced a display problem. I registered a complaint on 12.06.2022 and the tech arrived on 15.06.2022 and told parts to be replaced.

On 22.06.2022 I received a mail from Mubeena - Team Nokia Product Support by Flipkart (attached below the mail details )
[protected][protected][protected][protected][protected]---

Dear Customer,

Thanks for writing in.

We’re sorry to let you know we will not be able to repair your TV as few parts of the product are unavailable at the moment. However, since the product is defective, we will process it with the Refund return.

We have sent mail on your registered email id. I would request you to please share your bank details on the same NEFT mail to proceed further.

Note: While replying to this email please make sure that the subject line is not edited.

For further queries or assistance, feel free to revert to this mail or call us at[protected].

Thanks,
Mubeena A
Team Nokia Product Support by Flipkart

[protected][protected][protected][protected][protected]----

But from 23.06.2022 to today (19.07.2022) I am following up with Nokia Flipkart & Flipkart customer care numbers and through mails
customer care number: Nokia Flipkart: [protected]
Mail Id: Nokia Flipkart: support.[protected]@flipkart.com

There is no solution from any of you/them. They are simply told to wait for 24 hours or wait for 2 more days or give some dates to wait...

I am totally fed up with dealing with Nokia/Flipkart for these issues..

I am writing this after following up with these people for almost 1 month so that at least now they can take some action on solving my concern...

I am attaching my invoice, extended warranty, and Flipkart order return status in app details also for your reference

I purchased Nokia Nokia 107.9 cm (43 inches) Full HD LED Smart TV on 13.06.2021. Within one year I faced a display problem. I registered a complaint on 12.06.2022 and the tech arrived on 15.06.2022 and told parts to be replaced.

On 22.06.2022 I received a mail from Mubeena - Team Nokia Product Support by Flipkart (attached below the mail details )
[protected][protected][protected][protected][protected]---

Dear Customer,

Thanks for writing in.

We’re sorry to let you know we will not be able to repair your TV as few parts of the product are unavailable at the moment. However, since the product is defective, we will process it with the Refund return.

We have sent mail on your registered email id. I would request you to please share your bank details on the same NEFT mail to proceed further.

Note: While replying to this email please make sure that the subject line is not edited.

For further queries or assistance, feel free to revert to this mail or call us at[protected].

Thanks,
Mubeena A
Team Nokia Product Support by Flipkart

[protected][protected][protected][protected][protected]----

But from 23.06.2022 to today (19.07.2022) I am following up with Nokia Flipkart & Flipkart customer care numbers and through mails
customer care number: Nokia Flipkart: [protected]
Mail Id: Nokia Flipkart: support.[protected]@flipkart.com

There is no solution from any of you/them. They are simply told to wait for 24 hours or wait for 2 more days or give some dates to wait...

I am totally fed up with dealing with Nokia India for these issues..

I am writing this so that at least now they can take some action on solving my concern...

I am attaching my invoice and extended warranty details also for your reference

I lost my phone nokia 999 key pad mobile black mobile phone can u check with imei number

Nokia TV 55" SOUND BY Onkyo, display is having problem. After some time lining is appearing over all the screen

I bought Nokia 139cm 55 inch Ultra HD 4K LED Smart Android
TV with Sound by JBLOrder from FlipKart with order
ID: OD[protected]
CIN: U74900DL2016PTC291626

The purchase made on 25/12/2019 within a month TV started reporting the screen blackout issue. Issue was reported to Nokia / Flipkart. Nokia engineers reseted the TV to default and request us to keep it under observation. Within a month's same issue was reported .Then in March Lockdown imposed due to Covid-19 hence technician did not visit due to lockdown by the time the default warranty expired. Luckily we had an extended warranty. Then we reported the issue to Nokia and they requested to report it to their support partner Jeeve. We reported issues on Jeeve multiple times. They attended and replaced the main board but the issue was not resolved. Almost every month we report the issue but the issue is not resolved.

This is a manufacturing defect as per the review provided by other customers hence I would request to replace the product with a good item or provide a refund. I can share my Invoice copy if needed

I have purhased a mopbile in may22.2022 after 10 days this is not working so i want to return it . i was purchased in sangeetha mobile, mahabubnagar

I brought Nokia 105 dual sim phone through Amazon.in on 19/01/22. I made the complain to Nokia customer care for malfunctioning of phone. Phone shows the signal bars but we cannot make calls and caller gets the notification that phone is either switched off or out of coverage area.
I have provided all relevant documents and details to customer care but they are asking for video of complain which I have sent twice.
I am not here to do their job. Their product is faulty and they must take the pain.

My phone is changed

I have given for service from nokia ebuilder site https://nokia.ebuilder.com
on May 14th it was showing created and i opt for taking my product from home. After a week ecomm express has picked up my phone https://ecomexpress.in/tracking/?awb_field=[protected] this was the tracking ID after some two days it was showing the phone is delivered in service centre. This i can track in my nokia ebuilder website now two weeks over everyday i will send mail to [protected]@hmdglobal.com to understand the status past two weeks i am getting only one reply . Now they are not replying to my mail aswell.
i am understanding that my phone got lost. Otherwise they would have given an update.nowadays they are not giving me reply aswell.I am really frustrated and stressed sending mails and not getting replys. Attaching same repeated mail i got till 31th May2022 from support team. Also enclosing my order number[protected] OrderNo:**65300

My phone is not working which is still under warranty period.
When i contacted the seller, they said that they need a service reply from nokia. When i contacted the service centre they are unwilling to solve my problem.

I bought Nokia 5310 dual sim keypad phone white on August 27, 2021 . The phone didn't last for more than month. The keypad is not working. I didn't even use the phone properly. This is the most trash phone I've ever used. I can neither call anyone nor run any application. I took the phone for repair and they said the phone is completely damaged one. I just want to have refund money or a new phone.

It’s been more than 1 and half month since raising the complaint with nokia care that my phone nokia 215 4G is having a display issue . They always reply on email asking me to wait for some time but no one contacts me. Only once their logistic team has contacted me for pick up which I couldn’t respond to them due to my work (that too only once) and they cancelled the pick up on their own. I have attached the screenshots they have initially replied to my complaint on 10 Apr 22 and nothing has happened since then . Today on 26 May 22 they are still saying me to wait some more time. They are unable to contact me or give me confidence that the phone will be replaced within the warranty period. Plz do the need ful

My Name is Kushal Vir SIngh Order ID[protected] dated[protected] bought Under Complete TV protection(3 years) vide Jeeves consumer service pvt ltd. Invoice no. EAAAAB[protected] dated[protected]. I have made complaints so many time with [protected]@flipkart.com as well as on your portal on dated[protected]. that my faulty TV picked by Jeeves consumer services pvt ltd. vide their job sheet No. /N43F20A03TD02488 dated[protected]. but still I have not receive any refund against my product, as I updated my bank account details also with them, when I contact to Jeeves they ask Nokia will refund and when I call to Nokia customer care they ask Jeeves will be refund, I am fully disappointed, what should I do, I lost my TV as well as my money too. pls help to get my money return.

Please provide Android 12 update with latest may 2022 security patch in India as soon as possible. We're eagerly waiting for the update. Thanking you..

Promotion 2010 and I completed all the needful requirements for the recieval of the cheque but UpTo No any respondate, lastly talked I was told the cheque is in Kenya Narobi but Not yet.
I would like to know the cause of the delayment???