Nokia India Complaints & Reviews

Dear Sir/Madam,

Today I went to nokia store which is located in Secunderabad near anand theatre and the store manager name is Mr.Ashoka Bhupal there an executive didn't even know the exact issue and told me to pay Rs.1250/- saying mother board and power button failure and surprisingly the executive given discount of Rs.150/- then I have paid Rs.1150/- and asked me to come after 1hour and then he returned the phone saying problem sorted out as soon as I reach home againn the problem raised immediately I have contacted the same executive replied saying it may be a battery problem he compelled me to take used battery which available with him I refused and asked for new battery he said it is out of stock.

I would like to ask one question is this the service you provide to a customer who came with a issue. And I would say this is looting and cheating.

This is the worst experience I have never ever seen in my lifetime.

If you people ignore this issue lot many customers will face trouble like me guys please wake up and warn the concerned staff for giving wrong information and service.

Regards,
G.Sekhar Reddy

Sir i am bhupendra chadar rendering my services in dist hospital ujjain i purchased a mobile nokia 130 at 30/3/2016 having replacement guaranty. my phone was not getting start so i submit my phone to shop(rajdhani mobile collection 97 kanthal chouraha aora sadan ujaain) from where i perches phone before 15 days he told mobile will replaced in 3 day but now shopkeeper is saying that mobile will nor replace .
please do neadfull

Dear Nokia,
I have been inspired by nokia but now iam very much disappointed with the service and the response they give to customer I have given my Nokia Lumia 1320 for service and I havent get any updation after that I have gone and checked out the care centre but the entire centre has been shutdown now they have opened the centre near by but the have missed my mobile and the manager use cheap words against the customer . Asking me to raise a complaint and go legally what will be the response from you.

My, hand set ( Model No. - 540, IMIE NO. - [protected]) was not proper function & a problem has been found not switch on (NBC) on dated - 19.12.2016. I have contact the customer care representative. they are said me approx estimate of repairing cost is Rs. 1250/- . They gave me a service job sheet mention by hand set battery no. - 206603
Several time I had contact the customer care person to repairing the set, but till now date they are not get to ready to repair my hand set. After that they are return my hand set without repair and change my hand set battery in the service job sheet they ensure that the product is repaired within 10 (Ten) days from the date of received of faulty product.
So I have launched a complain against the The Planet, Sarbamangala Pally, N.H.- 34, 732101, W.B., Mob - [protected], Email: [protected]@nokiacareindia.com
I have also endorsed a copy of Job Sheet for your ready reference.

For more any quarries please contact [protected] (RAJIB KUMAR BID)

I have purchased nokia 215 handset on 21/03/2016 and it stop functioning from last two months, the shop where from the product purchased has been closed permanently. we approached the customer care at pune they are not providing us warranty, they advised us to go to the shop where the product purchased. as shop is shut permanently we unable to contact them.

I request you to please replace or repair the product at the earliest.

Regards
Alliance Buildcon,
Dilip Paunikar
[protected]

Hi,

I am Varun Pradeep, - A Regular & Experienced Customer of Nokia.

I have ordered "Nokia 222 Dual SIM (White)" on 15th August 2016 using the AMAZON online shopping and the product was delivered on 20th August 2016.

As my parents were using this Mobile (Basic functionality say dial/attend/disconnect the call) from day1 and found to be facing frequent problem in the Mobile display.

Initially they have assumed the problem was due to battery issue (say Battery is getting drained soon which in turns getting automatically switched off)

Later I came to know about this problem from my Parents and checked the battery from my side, No problem associated with Battery and it is working fine.

Now the Mobile display is Completely not working, while trying to switch on the mobile. (Only Keypad lights are working)

Order Details:

Order ID:

403 –[protected]

Product Description:

Nokia 222 Dual Sim (White)
X000IXAHK5
Serial Number = [protected]

Invoice Number:

WB- SCCA[protected]

Note: Attached Invoice & Picture of Mobile for your Reference.

Please raise an Ticket for this issue and Revert back to me if you need more information.

Kindly Take this as High Priority and Consider this as my Escalation and I am not happy with the Product (Mobile) that Nokia has delivered..

Do the Needful.

Thanks

VARUN PRADEEP
+91–[protected]

Dear Shopclues,
This in reference with shopclues order no.[protected]. The order item received but the quality of product is very poor & wrong product delivered . I have immediately complained to shopclues customer care but they did not reply to till date. I have also requested by phone and emails, but I will not received proper resolution from shopclues customer care. they have every time replied that after 2days we will reply you but not reply. please refund my money on my account.

--
Thanks & Best Regards
Lalit Sajwan
E-mail Id: [protected]@gmail.com
Moblie : [protected]

I had purchased Nokia 215 model almost a year .
There are two IME Numbers on the packet. I mention below the same.

IME11 [protected]
IME12 [protected]

While travelling in auto on 28.01.2017 at 6.30 pm at Halasur, Bangalore - 560008, I have lost this mobile and the mobile number is switched off by the robber. I have already blocked my mobile number [protected] on 28.1.17 at 7.30 pm.

I request you to kindly block the mobile IME to stop service.
KIndly reply on mobile [protected] and send me mail confirmation for blocking.

Mobile instrument is in thename of Ganesh Aithal or Janardhan-my brother.

Regards

Ganesh Aithal.P
No.19/5, Damodhar Mudaliar Street
Halasur, Near Raghavendra swamy mutt
Bangalore - 560008 Karnataka, India
My temporary number is [protected] -Kanya-Wife

Dear sir I am vishnupriya I just received a mail now.

DEAR WINNER; VISHNU PRIYA

Welcome to the MICROSOFT LUMIA INTERNATIONAL AWARENESS PROMOTION (IAP) We have received your email regarding your claims requirement, and it was acknowledged. This continental draw was drawn from three continents, AMERICA, EUROPE and ASIA, and you are one of the lucky winner on the LUMIA MOBILE AWARDS from India.

As the claims officer of the Microsoft Lumia International Awareness Promotion, I personally congratulate you as the winner from Asia, In line with the commemoration events marking our annual anniversary of the LUMIA MOBILE, we rolled out over 18, 000.000.00 (Eighteen Million Numbers) All participants were selected through a computer ballot system drawn from 25, 000 company mobile numbers, and 300, 000, 000 individual mobile numbers from the 25 mobile networks as part of International Promotions Program, which is conducted annually in Britain, London.

This email is to inform you that your demand draft together with all documents that will facilitate the delivery and transfer of your prize has been approved and parceled for delivery to you in your country India. Please bear with us our affiliated flight, Lufthansa Airline has no available flight from London (UK) to your own city, so the flight that is bringing our delivery officer will arrive at Indira Gandhi International Airport in New Delhi State, From New Delhi our delivery officer will take a domestic flight to your city so that both of you can go to your bank for the conversion and transfer formalities.

You will be require to pay Ten Thousand, Three Hundred Rupees (10, 300 INR) for the government tax clearance duty and registration charges of your parcel on arrival at the airport, because your parcel is an International parcel coming from United Kingdom. Your parcel must be register in your country upon the arrival of our diplomat and you are to follow the instructions of our delivery officer to enable him deliver your parcel to you and also to make sure your demand draft is transfer into your nominated bank account when he meets with you in your city.

As soon as our delivery officer arrives in India, He will contact with you on how to meet and deliver to you, We advise you to follow his instructions accordingly so that your parcel can be delivered.

Your Batch Number is (GH838QPV).
YOUR WINNING PARCEL CONTAINS THE FOLLOWING ITEMS:

1) Your Demand Draft of (£95, 000.00 Great British Pounds Equivalent to Rs.90Lakhs)
2) Your Winning Certificate.
3) Letter of Affidavit of Claims Eligibility.
4) Letter from RBS Bank of London.
5) One Nokia Lumia Ipad Phone.
6) One Nokia Lumia Lap Top.
IMPORTANT INFORMATION
DEPARTURE: DATE/TIME: 29TH JANUARY - 10:15 PM (LONDON TIME)
ARRIVAL: DATE/TIME: 30TH JANUARY - 8:45 AM (INDIA TIME)


Be inform that you are to contact our delivery agent with any of your genuine identity proof that is recognize in your country with below email address for further update.
Name of Representative: Diplomat John Martins
E-Mail: [protected]@outlook.com

Hello
I have purchase a nokia 230 dual sim mobile phone from E-Bay on 22nd December 2016. It was a manufacture defect handset from Ebay. I have knocked Ebay for resolving this issue for several times but they are still not taking care of it. So I would like to request you to kindly take care of my matter.
With Regards
Ritwik Roy
Mobie - [protected]
E-Mail ID - [protected]@gmail.com

Please note that I have LUMIA 540 Mobile purchased on 22/03/2016 which is under warranty for 1 year, given for servicing at SAMVRADHI TECHNOLOGIES on 13/12/2016 after 9 months of purchase with the complaint of only phone not switching off the Airplane Mode. Service center is returning back the product without repair or replacement responsibility mentioning Liquid Damaged. Phone dosen't have any external damages and I can't understand how the mother board got damaged and if so, I understand it is the company responsibility to repair or replace the phone as the set is under WARRANTY. All details attached herewith. Please do the needful.

Details below,

Mobile Name; LUMIA540
IMEI/Serial No: [protected]
Product Warranty: Under Warranty
Service Coverage: Yes
Product Code: 059X1ZO
Date of Purchase: 22/03/2016
Jobsheet No:[protected]/161213/003 Dated: 13/12/2016
Complaint No: 158697

I purchased a nokia mobile battery on 14.07.2016 from Nikki General Store shop no 37 Pallav Towers Pallavpuram Phase 2 Meerut vide bill no 11852/14.07.2016. Battery no is [protected] 2680:0670796. It was told that battery is guaranteed for one year. The battery is not working since 19/12/2016. I contacted to service centre at[protected] with Mr Kaushik who behave rudely and refused to tell full name.Please replace the battery.
Thanq
Anil Garg
D- 9 Pallavpuram Phase
Meerut(UP)250110
Mob [protected]

​I ​have purchased Nokia 105 from your retailer namely "Seerat Computers Kulgam" on[protected]. The phone shows contact service from last one month. i have visited your Nokia Care center "Sheikh and Co." at Anantnag. They asked me that as per user guide phone will be replaced under warranty through retailer. After this i visited that retailer and asked him for same, but he refused and said that this is not our job. So, i request you kindly look into matter and solve my problem as soon as possible.

Regards & Thanks
​Rayees Ahmad Dar
Address: Kulgam, J&K​
M.no, : [protected], [protected]

Sir I have brought Nokia 230 dual SIM mobile on Sep 9th 2015 from Amazon online store, now I'm facing a problem in this phone, and as this phone is 1 year guaranteed replacement model no other service centers are ready to replace the phone. So please do help me with this problem by providing a reply that Amazon is responsible to take back the phone.
Thank you

I would like to inform you that, i am not satisfied with your product, i would be happy if you get this product back, because instead of this i want to but a same product in the same price, so, please accept your product back, and return my cash back, as soon as possible.

Product Details : 3G Nokia C5-03 Touch Mobile

Order Date : 13/12/2016

Order No. : #BOO[protected]

Thanks & Regards,

Tushar Panchal

[protected]

Dear Sir,

I bought a mobile of Nokia ( Nokia Lumia 640 XL ) one year ago .
As they give the guaranty period of one year . In this one year i gave my mobile many times to service center for many issues.
In this one year my phone get many different issues like call hanging, touch problem, overheating . These problems occurs every after 2 to 3 months .

And all the time i submitted my mobile to service center and they take 15 to 20 days to repair it . After when i get my phone it works well for 2 to 3 months and then again occur some issue..

This time again some issue are there . when i get to service center they are asking for 5000 rs .

The issue is this if i give 5000 every after 3 months how will i manage . I have to pay 30000 every year for maintaining my phone not because of my mistake but due to company issue in product.

If this phone work good at least a year then i have no problem in paying 5000 rs a time to repair it .

so its my humble request to please look into the matter and help me to find out the solution for this

Thanks and Regards
Sandeep Kumar Mishra
[protected]

Dear Rediff
Order No. 13978623
I ordered new Nokia 225 (red)mobile phone but I got old Nokia 225 (black) phone & battery . It is quality so poor and Scratch's on display.

Its my request to you I will return the product & you refund the money back please. Thank you
Mangesh Rama Bhoyar
PH No. [protected]

I have buy a Nokia Symbian device very recently. Now they are not providing the support. OVI store not working.Now i come to know Microsoft has stopped supporting for Nokia devices. Nokia old phone are still available in the market. Its the responsibility of Nokia or Microsoft to re-call all unused stock from market if they are not able to provide the customer support. Now I decided to file a legal case in the court against both company on this issue.

Dear sir,
On 29th august 2015 i, indranil chattopadhyay having lumia 625 mobile set, (Imei no [protected]) went to your nokia service center (Anand international, 233 diamond harbour road, kolkata - 700034, west bengal, india) and came to know that warranty period of my lumia set has been already over. Then i, requested to the concern person who was present in service center. His reply was such that he would reply the same at the rupees 3500/- to 3800/-. Thereafter he would inform me that he would give a ring when my lumia 625 set will repaird and rectified. After was i give several ring but reply was same that “when it will be repaired, i will be inform “ then unfortunately i was hospitalized due to my cystoscopy operation at kothari medical center. The repair activity of lumia 625 set has got in to my oblivion. After my recovery be discharge from hospital i went and met the sevice center and met the concern person, and enquire the repair of my lumia 625 set. The reply was such that the coolest person of the world will get irritated, listening to the question “what was the initial cost i was offers” my reply reply was that it is rupees 3500/- to 3800/-, then concern person replied to me, ”ok”. To my utter harassment i have not got my set till today.
After 8 months they are demanding repair cost of rupees more than 3800/-, (It maybe rupees 5000/-). Kindly consider my service and humble request from the view point of customer need, requirement, satisfaction and over all delight. When you normally provide to keep the image of nokia flying high. Hope the no 1 person of nokia will definitely take care of my problem give a ring to my mobile no. As mentioned below and also give an email as mention below.
With warm regards,
Indranil chattopadhyay
Hindustan petroleum corporation limited
Budge-budge terminal
Ph. No. [protected]
[protected]@gmail.com
[protected]@rediffmail.com

Nokia mobile 730 model
Black in color
Touchscreen
Imei 1: [protected]
Imei 2: [protected]
Loss of mobile took place on 16th nov between 10:00 pm to 11:00 pm at j w marriott hotel in aerocity.
Kindly block the mobile for any further misuse or misconsumption of the mobile. If found the lost mobile kindly contact on [protected].
The mobile is windows phone with model number 730.