Nokia India Complaints & Reviews

I purchased a Nokia 625 but that is not working ok. That get hang and switch off and sounds is not clear. I got repaired once from Sahara mall service centre but that has same problem. I went again 20 April 2015. They did not take serious. I given a mail at that time but they did not give reply still.i trusted at Nokia that's why I got defeat. Nokia is not like that. Regards' Rahul [protected]

Hi, This is Mohan . I bought a Nokia Coloud Bang MD-1C Portable Speaker (Green) from amazon.in with 6 months warranty period. After sometime it did not work for what I contacted amazon, as per their instruction I went to nokia care in haldwani . They told me it will be replaced, I submitted it to them on 23/03/2015 but still they are delaying it with some illogical reasons.

Sir i am R.sn.Raju..I am the user of nokia X7-00. Recently my mobile is not working cause of power on problem... i did consult our, my nearest nokia service center in hyderabad. They put charging to my mobile several minutes finally they told to me, we can't repair your mobile without loss of data and even we detect the problem defiantly the data will be erased. So my question is, can't i on my mobile without loss of data..?

Hello sir myself mandeep sir main phone Lita c Nokia lumia 730, 16.10.2014 date nu, main Jan CH phone care center data c 22 sector Chandigarh CH fir menu 12 days baad mil geya te usda mother board change Kira geya pr kuj dina baad fir menu usde mike CH prob. Mili ta main fir care center dikhaya 30.03.2015 nu the meri job sheet no hai [protected]/150330/002 hai menu comit Kita geya c ki tohada pH 15.04.2015 nu miluga, PR sir jida ki mera ph nu aje kuj time hi hoya c purchase kite nu pr 2 vaar care center pujj geya c ta main tohade adhikariyan nu request kiri ki plz replace kra dena sir mere phone Di hr formality puri kiti v main in fact insurance v kra rakhi PR menu hear paso tang Kira geya, come to point menu commit Kira geya ki hnji replace kra dinde ae main bohat vaar call v kiti 4020916 is no the Jo ki tohade care centr da ae menu har vaar ehi kehnde rage ki mam wait kro thode din Asian replacement laying mail pa rakhi ae the judo 15, 04, 2015 nu call kiti Jo ki last date c phone delivery Di ta menu keha geya ki mam to had a phone repaire ho k aa geya c ta asi vapis pejta replacement layi, menu phone lean laying call ayi 21, 04, 2015 nu . jdo me phn mngya ta menu phn dikhaya gya and kiha k new phn dere e pr jdo me sim and battery phn ch paun lggi ta me vekhya k oh purana phn ai c ..kyunki thwade hcl di seal jithe pehla lggi c utho put k Fuji tha lai hoi c pr pasting gum uve ai lgya hoa c ..and speaker di net v same conditions ch c tutti hoi ..phn nu vekh k koi v ni keh skda k oh new e ..because front side te dents pae hoe ne te jdo me customer care wale nu vikhaya ta ohna kol Koi appropriate answer ni c .so sir i want reason behind this all and why my phn is not replaced ? Even after waiting for 23 days and instead of accepting your bully mistake your person in care center are trying to prove that this old phone to be new one. Sorry to say u sir i have all poofs to prove this phn to be my old one . due to this harrasmnt I have filed the suit against u in customer court . i[censored] want i can provide u complaint no Regards mandeep --[protected]

Hi, My name is Hamsa I purchased Nokia X device on 28th Dec 2014, from the day I got this device I faced many problems. Mobile is getting switched off automatically. I have given for the service for more than five times but issue haven't resolved. I called call centre for more than twenty times but nothing happened they simply telling me back end people will contact me but I never get any call from them. I fed up with this mobile I am facing sme issue from the day I brought this mobile. Please take action on this, I don't want this mobile give back my money or else replace with new one. Type: RM 980 Model: RM 980 Code: 059W119 Imei# [protected] Complain # 1-[protected] Jobsheet #[protected]/150414/003 Contact no: [protected]

Model name : NOKIA301 Serial no. : [protected] Prodect Warranty : Under Warranty Product code; 059T028 Contact no.; [protected] Problems 1. Phone is automatic off during using time. 2. My number are automatic deleted . 3. battery back up 4. voice eco & disravance 5. battery back up Rec Mmc sim not Rec Data Cant be safe 6. I am not satisfy with it and wanted to repalce from company it with a new one

i have receive a mail that i am win £1200000 GBP and a mobile lumia The email is showing below NOKIA CO-OPERATION UNITED KINGDOM Nokia House. Summit Avenue Southwood Farnborough Hampshire GU14 0NAG, UK. Tel: [protected] [protected] [protected] Email: [protected]@nokiacareoficeuk.com Dear Mr Teg Singh, We use this medium to congratulate you as one of our lucky winner of £1, 200, 000 GBP and a NOKIA LUMIA (920) Mobile Phone worth Rupees 38, 000 INR in this NOKIA PROMOTION 2015. This promotion is held to eradicate poverty and to advertise our new products at the NOKIA CO-OPERATIONS. This e-mail is a notification for you to be informed of your mobile number being the winner on our online Lottery Sweepstakes promotional draws 2014 in England, Reference Number NPDC-098154. Batch Number NUK QY-3LJ4. Ticket Number 64-MXEW. Serial Number 182. United Kingdom. In line with the commemorating event marking our 142nd anniversary we rolled out over £16, 000, 000.00 (Sixteen Million Great Britain Pounds) for our 142nd Anniversary Draws. All participants were selected through a computer ballot system drawn form 25, 000 company mobile numbers, and 30, 000, 000 individual mobile numbers from the 45 mobile networks from Asia and Africa, Australia, New Zealand, North America, South America, Europe, as part of International Promotions Program, which is conducted annually in Britain, London. This promo is approved by the British Gaming Board and also licensed by the International Association of Gaming Regulators (IAGR). This promo is the 1st of its kind and we intend to sensitize the public. Rules and Regulations 1. Winners are required to fill in the information below, Failure to do so will be disqualified. 2. Winners must know that the money won is very huge and as such should try as much as possible to keep their winnings strictly confidential until the said funds has been received. This is to avoid impersonation or double claims which we have experienced in previous draws. Your Winning amount of £1, 200, 000 GBP will be transferred to your account within 48 hours from today through the Reserve Bank of India (RBI) to your domestic account that you will be giving to us. For us to get these funds transferred to you we need certain information from your end as asked below. So kindly fill in the complete information as asked below in BLOCK LETTERS. The NOKIA LUMIA (920) will be delivered to the address that you will be giving to us. So you can simply fill in the required information below and mail it back to us and please do send us your one passport size photograph on reply to this mail. FILL IN THE NOKIA PROCESSING FORM BELOW FOR FURTHER PROCESSING Beneficiary Name: Home Address: Office Address: Winning Mobile Number: Sex: Age: Occupation: Nationality: Beneficiaries Account Details For Transfer Of Funds Bank Name: Account Name: Account Number: Bank Name and Code: IFSC Code: NOTE: YOU ARE TO FILL IN THE REQUIRED DETAILS CORRECTLY, TO ENABLE US TRANSFER YOUR FUND TO YOUR CORRECT ACCOUNT DETAIL AND ALSO REMEMBER TO ATTACH A COPY OF YOUR PASSPORT SIZE PHOTO TO THE THIS EMAIL IN AND SEND IT BACK TO US VIA SAME EMAIL ([protected]@nokiacareoficeuk. com) CONGRATULATIONS ONCE AGAIN FROM NOKIA CO-OPERATIONS Once again on behalf of members and staff of NOKIA, I say congratulations as you spend your great fortune.

I have purchased Microsoft Lumia 535 From Flipkart on 1st Jan 2015. (IMEI-SV [protected]-09). From the beginning itself the phone shows cellular tower position or wifi as the location source. Sometime it detect GPS satellite signal. after 2 weeks the situation becomes more worse. it wont detect Satellite signal so that the accuracy is now around 1KM. Tried most of the Apps, HERE DRIVE, HERE MAP, and a hardware test app . It shows that the position is detecting using cellular tower. I contacted your customer service through the chat in Microsoft website.They told me that the issue is with hardware and contact nokia care they will fix it. I just went to NOKIA CARE (Poovath International, CC 41/4108, F & F1, 4th Floor, Kurian Towers, Opposite Saritha Theatre, Banerjee Road Roshan Ln, Kacheripady, Ernakulam, Kerala[protected] at 18/04/2015 . They took my phone and give it back after 1 hr saying that the issues are fixed. I took back my phone and check the GPS in an open place(direct view to sky).It doest show any difference. I just went back to the NOKIA CARE and reported that issue is not fixed, they told me that issue is with map, It need offline map to get accurate satellite signal. What an ultimate BLUNTER. I don't need this phone, Took this phone and Give my money Back. Kindly Lodge my complaint RAHUL K R [protected]

I have extend warranty bill by the nokia care.. and that bill from jaipur nokia care center... And maybe that Jaipur nokia care center closed permanently... And it extend warranty not update in nokia account.. i have some problem in my mobile... What can i do now and i have original bill by the nokia center and i paid 1450... I need help please update for this bill ur nokia account. And please inform me... Call me on [protected].. and e-mail id :: [protected]@gmail.com

Dear Sir, I have purchased a Nokia Lumia 630 colour White on 24.08.24 vide Cash Memo No. 1842 from your dealer M/s. Sachdev Electronics, Main Road, Bistupur, Jamshedpur, Jharkhand. After few days it is not working totally it’s only vibration but it is not booting. I immediately show it to your Service Centre M/s. Gurunanak Agencies[protected], Sakchi Jamshedpur on 16.04.2015 vide Job sheet No.[protected]/1504116/007. After inspection, They said it will be delivered on 18.04.2015 but today whenever I have gone to take delivery of the mobile they said it will take 20 days more time So, I will not accept the repair of the mobile you will replace it under warranty as early as possible. PEBCO MOTORS LIMITED (3101) (Service Division-1) Medium Sector Industrial Area, Adityapur Jamshedpur-832 109 [protected][protected]---- Ph.No.: [protected] FaxNo. [protected] www.pebcomotors.com MILES OF SMILES

The nokia offering gorilla display for lumia 730. but it does not giving protection even like normal display. my phone display get broken easily from slipping down from my hand. For the poor quality display they charging about 7000 rupees. But its quality is very poor. please take my complaint and help me to get my consumer protection.

I had purchased a Nokia Lumia 730 Dual SIM (Dark Grey) on 20/03/2015 from Smart Solutions, Jaipur with the IMEI no. [protected]. I have a broadband connection with Wi-Fi at my residence. However hard I have tried I can't access Wi-Fi on my Nokia Lumia 730. I have even called the network guys who also tried every bit but couldn't open Wi-Fi on my phone. Please note here that the problem is not with my WiFi connection as it works on every other mobile device and computer. I have called your customer care on[protected] many a times and tried all the solutions they suggested me but to no avail Kindly resolve my problem immediately so that I am able to put to good use a phone I had bought for Rs. 15, 000

I have purchased my Nokia Lumia 720 1.5 years back. From the date of purchase I am getting complaints on several issues on phone. Complaint with display, had problem with audio, problem with camera button, auto-back button likewise.I was around 5 months in nokia priority center. I have complained in nokia customer care and requested for call back. But they have enquired my problem till now.

I was very excited and bought lumnia 535 on 27 March 2015. To surprise with 2 days i noticed that phone was switch tching on and off on its own, i switched off and on but the problem could not be resolved, i took the phone to the dealer for changing the phone he refused and told to go to Nokia service center. Too my surprise just after another 2 days the phone got again got hanged, even after restarting it was not functioning properly. Too biggest surprise a new phone on which company is spending corers on advertisement, but for the customer nobody to help or listen. Finally went to Nokia service center Faridabad, waited for 1.30hors got the phone checked but they could not resolve the problem, said phone will go to factory and would take 1 month time. I told them my phone is new can it be replaced or I can get service phone answer was no. I big company like NOkia and microsoft with such dealers and customer service . Its said but in all I want a new phone for myself as this is manufacturing problem. I would suggest all to think twice before buying Lumnia phones. Job sheet[protected]/150407/003. IME NO- [protected]. product code - 059W6L6. I would request again for a new phone.

Hi, I am Suresh D. In my mobile suddenly blank display came. I went to a service center in Bangalore on 11/03/2015.They told me that I will receive handset on 31/03/2015. On that date I didn't receive my handset. They extended up to 10/4/2015. I waited up to today but the mobile is not ready. In service center they told that they had sent the mobile to the Chennai factory. I didn't understand what they are doing in Chennai factory.Model: Nokia Lumia 535 (MICROSOFT). I purchased on 25/12/2014.

sir, i had bought nokia lumia720 around a year ago and since then i had problem in my phone. i had visited nokia care-4-5 times and i am not satisfied by their services. now my phone is almost dead. the touch buttons are not working, volume buttons too are not working .the phone has no physical damage and i don't understand why all this happened. plz help otherwise i have to take a strict action against you.

we have purchase Nokia Lumia 525 from Music Planet SCF 71-72, sector-15, Faridabad, dated[protected] we have one year extend warranty Through Simar Solutions (Nokia Authorised Service Centre B-386, Behind Neelam Cinema, Nehru Ground, Faridabad) My Hand set IEMI NO[protected] and Problem is (Error: unable to find a bootable option. press any key to shut down) we have checked mentioned IEMI no hand se your authorised service centre but we have no satisfied response and told me this hand set is no repairable return to me with under external warranty. pls help me and escalate the matter.

DEAR SIR, I MADE VISIT AT NOKIA CARE TWICE FOR SAME PROBLEM, 1) I AM NOT ABLE TO GET PROPER COVERAGE AFTER INSERTING SIM, THAT TO SIM WORKING PROPERLY ON OTHER DEVICE . SIR ITS NOT POSSIBLE FOR ME TO HOLD MY MOBILE AGAIN AND AGAIN BECAUSE THAT HOLDS MY BUSINESS ACTIVITY . AND ONLY REASON TO GO WITH NOKIA IS ITS HAZEL FREE OPERATION, BUT THE SERVICE SEEMS TO BE VERY LOW AT YOUR END . SIR PLEASE LOOK INTO THE MATTER POSSIBLY BEST RESULTS WOULD BE REPLACEMENT OF THE HANDSET, ITS NOT TOO OLD ITS AROUND 1 MONTH I BOUGHT IT . SO PLEASE LOOK INTO IT AND SORT OT PROBLEM ASAP.SO THAT WE COULD RECOMMEND NOKIA TO OTHERS. DETAILS ARE AS FOLLOW 1)LUMIA 535 2) [protected] REGARDS, RAMESH LADDHAD, [protected]

Dear Concerned Manager, Hello, I am suman and I am the user of Nokia phones since 2003. Because of this faith and good response I have decided to purchase Nokia again. And now I have puchased Nokia RM-969 220 DS. But this model of Nokia makes me so disappointed. In this model volume of ringtone got down himself, because of this I am not able to attend so many calls on time. In this regard I have visited 3 times to your service centre at Rohini sec. 8 Delhi. But they won't be able to resolve the problem. I have also register complaint vide complaint no. 1-[protected]. You are here by requested to please change my phone as your capable engineers were not able to resolve the concern. Regards Suman [protected] IMEI NO. SIM 1: [protected] SIM 2: [protected].

I had deposited my Nokia lumia 620 on 26th february, 2015 at Infotel Services .located at 1, Ekdalia Road, Kolkata, which is an authorised Nokia service centre and my cell is under extended warranty.After constantly enquiring for two weeks I was finally told that my cell was beyond repair by the centre Manager and that it will be replaced. After taking further two more weeks I was given a cell which appeared to be used, had paint spots outside and even a defective Mike. I handed back that cell to them. After complaining to the Manager about being given a defective, used cell in place of my old one, I was told by him that it is the Company's policy to give a refurbished cell in case of any replacement . I immediately called up the Nokia customer care where I was told that in such a case a new cell is given without a box or Seal and I was told not to take that defective piece. I lodged a complaint against the service centre, ( complaint no- 1-[protected]) . I got a call from Nokia after two days and the Manager was also contacted through conference, he immediately changed his earlier statement and promised me that I will be given back my original cell and that it can be repaired . On 2nd April, when I went to collect my cell, the centre fraudulently handed me that same defective piece citing it to be my original cell . At its back behind the battery was my original cell's IMEI no. but on going to the settings option it showed another IMEI no and the build in creation date was of 2014 whereas I had bought my cell in 2013. My cell's IMEI No. is [protected] whereas the other cell's IMEI no. [protected]. I again called up Nokia customer care on 2nd April and got my case reopened and even lodged a General Diary in the local Police Station for the fraud committed by the centre. Its been 12 days since I got my case reopened and I have called up Nokia Customer care every single day, at times twice a day whereupon I was assured that I will be getting a call back and my issue will be resolved but I have still not received any call. Its going to be 2 months since I deposited my cell, I was not even given a job sheet no by the centre. Your authorised Service centre is openly committing such kind of fraud and its not the first case, recently other cases have also occurred in that service centre where they keep the cell for a week or two and then cite that its non reparable and then they give a defective, old cell in replacement . I have been constantly harassed both by the service centre and even by Your customer care. If you can resolve this issue within two days it will be appreciated otherwise I will be moving to the consumer forum after two days and also file an FIR for the cheating and fraud committed by your authorised service centre. Kindly find attached herewith the job sheet and the General diary copy.