Nokia India Complaints & Reviews

I bought a Nike 225 Dual phone on 15.11.14 from SS communication Pathankot. But unfortunately we noticed a problem in cell phone very next day which was reported to the dealer on same day. According to the dealer's representative problem was occurred due to wrong installation of memory card whereas the card was provided and inserted by the sales man of SS communication at the time of purchase of cell phone. The MC card was reinserted by sales man and ensured us that the issue has been rectified. After some time we noticed same problem again so we informed to the dealer, he suggested us to approach to nuke service center. The phone was with Nokia care for 20 days for repair. The problem is still exists, the phone is again with nokia care for next 20 days which is matter of huge disapointment. this handset is defected so i request please support me replace phone as soon as possible so that i could use handset for my own benefit. My contact detail is as Ajay Sharma [protected] [protected]@yahoo.co.in IMEI of Handset is [protected]

Dear Sir, Maine Nokia XL Mobile Purchase kiya he uske 7 mahine ho gaye.abhi halhi me us me handsfree connect nahi ho raha he. Hansfree bhi bilkul naye he. Mai customer car gaya to us logo se bhi phone repair nahi hua aur muje kaha ki ye phone company me bhejana padega. usme 15 se 20 din ho jaye ge.lekin mere khyal se us logo ne muje kuch jyada hi samay de diya he.. so Please jaldi se jaldi iska solution kijiye, Thanks aapka dukhi customer

I have purchased one Nokia X2 DS on 16.10.2014 and by unavoidable stuation the battery is lost, and last 30 days Nokia care centre in Barmer. Rajasthan not able to provide the accessorry. Because of that I am not able to use my handset which I HV purchased recently. Kindly look into the matter

I submitted my in warranty Nokia Lumia 720 at Nokia Care, Indore (M.P.) on 5th jan. 2015, but haven't received it yet. Every week a call comes from Nokia Care and they just tell that, "1 more week is required." At present 26 days are gone and that's really disappointing.

I am SUNIL KUMAR DWIVEDI from Allahabad (U.P.) India, I am using Nokia XL Black Mobile IMEI code: [protected], stolen yesterday 29 january 2015. Here i requesting to track this mobile by your tracker and reply soon as possible. Contact no.[protected], [protected], e-mail: [protected]@yahoo.com

i had buyed nokia lumia 520 mobile last year, now after out of warranty my handset got repair, i had given to nokia customer service center, they had taken my handset after 20 days they saying there is RAM Problem( Error: Unable to find bootable option. Press any key to shut down) . service center is saying we cant repair it . what can i do buying a such company phone.u think this is company that manufactured company cannot repair the product...pouring thousands of rupees and buying this type of company phone is correct .

Whatsapp could not connect to server:error occurred whilst opening connection Whatsapp could not connect to server:error occurred whilst opening connection? - get this error on my WhatsApp application on my nokia 300 asha plz resolve guide me to resolve this problem

The warranty period for my NokiaA502 ends on 23rd Jan 2015. I gave the hand set on 19th jan 2015 with whatsapp not working to V CARE MOBILES (542_465550) with job sheet# 150119/025. ADDRESS-#183, Poojya Arcade, Gandhi Bazaar Main Road, Basavanagudi, Bangalore-560004 Phone[protected] They said they needed time to repair my mobile and gave me a stand by mobile of inferior quality than that of my Nokia 502 Now, they are trying to charge me for the services. I have taken an appointment at 5 pm . Please see that I receive my mobile in proper condition without any troubles.I can attach the scanned copy of the service jobsheet if you provide the e-mail ID. Customer Name-Latha, Mobile # [protected], [protected]@gmail.com

Dear Team, this is to draw your kind attention toward your services, i have submitted my phone Microsoft 535 in C-4 Noida Sector-2 having job sheet number[protected]/150115/012. As per the procedure if handset submitted within 4 days of purchase date, it must be replaced. i submitted my handset on 14th of Jan-15, but service center is issuing job sheet on 15th-Jan-15, due to that they are denying for replacement. Even though they are not getting it repair on time. it is requested to get the my handset replaced and take this matter serious. we trust on brand like Nokia and Microsoft, that is the reason to be continue with Microsoft. Thanks Narendra [protected] [protected]

Today morning I went to Nokia Care, Shakarpur, Vikas Marg, Delhi. I have a Nokia 220 phone which is not showing any sim. They said that I damaged the phone's internal compound. How can it possible that a customer will get into phone's internal compound. Phone is in warranty but they asked for the charges. I talked to a senior lady who said the same thing. It seems Nokia doesnt really care about the customer. I dont like the way they treated me. I m really very disappointed and will recommend everyone not to purchase Nokia Phones Regards Aman Arya

Dear Sir/Madam, My self Pankaj Priyadarshi giving my Lumia Smart Phone to Nokia Care Patna Kankarbagh Branch Name GALAXY CARE. Job Sheet no 241 Dated 05.12.2014. my phone emi no is [protected]. My Lumia windows phone was having only display & network problem. I given to repair the phone to nokia care then nokia care has taken more than 45 days to repair. After delivering my phone by nokia care having so many problems listed below: 1.Touch Problem 2. Hang Problem 3. Display Problem 4. Camera Problem 5.Software Problem 6. Phone Hang Problem 7. Network problem as usual. these all above problems done by nokia care . thanks and regards Pankaj priyadarshi Ph: [protected] Email : priyadarshi.[protected]@gmail.com

I am very much disapointed with my Nokia lumia 820 phone as well as Nokia service station. After purchase of Lumia 820 in May 2013, from starting i am facing battery issues. I registered the complaints more than 6 times at nokia care (F1, Vasudev chamber, Nr. Hotel Rajdhani, Dandia bazar, vadodara-390001, Gujarat) for the battery issue, fortunately i got replacement of device 2 times but they gave me new device with same problems. But it is very shocking that problem remains same after getting new device. i really don't understand that what kind of replacement they are giving either fake or real?...I doubt. All the time i have to go again and again for same issue but not getting proper responses from service center manager (Mr. Kaushal, contact no. +91-[protected]) also. they always take 45-50 days to return same problematic device. i have to follow up by calls & visit to nokia care every time. This is worst service from your side, now I have to go Consumer court for complaint as no other choice you people left for me. Before that I just would like to inform higher management of your Nokia care about the topic... ...All the supporting details are given below in additional information block and in attached photos.

i purchased my phone NOKIA XL 4 months ago...it took around 1 month to get whatsapp installed in my cell...many times it hanged while picking up the call...when i used two messengers at a time it hanged..i have been to nokia care 5 times from the time i bought the phone...and yesterday i inserted woofer plug in cell to listen the song from phone on speakers..and then short circuit ho gaya..pphone dead...nokia care people are saying to pay 3k for its repair..it is under warrenty period still..this was not at all expected from reputed company like u..i bought such a bulky phone just on the name of NOKIA...i have decided to buy a new phone rather than getting it repaired...very dissapointing...

Dear sir/madem Mane lumia1320 16/6/2014 ko liaya. Tha or phone switch off kiya us k bad on nahi ho raha hai bad me care me diya to bolte hai ki humse repair nae hota hai .or bolte hai hi phone warrenty me nahi jhai jab ki 7 month hi hua hai phone purchase kiye hue.i send my document Invoice no bill: SK/KUNJ/05954 Add: nr polo club, rajmahel road, baroda, gujarat M no: [protected] Job no:[protected]/150109/011 Add: 1st flor, vasudev chamber, dandia bazar, baroda-390001 M: [protected] My self add: jay chauhan My mail id: [protected]@live.com

This complaint is regarding my Nokia phone which was deposited in Nokia service centre named 'Durga Communications' situated in 48 Mall Road, Near GTB Metro Station, Ringroad, Kingsway Camp. Delhi-110009. I submitted my Nokia phone (E-5) with Job sheet no. 17739 on 14.01.2015 to the aforesaid service centre due to some display and body problem. I was told that the phone will be repaired and returned within 2 days. However that didn't happen and when I contacted them, they lingered on the issue and asked me to come after 2 days (again). Today is 23.01.2015 and I still haven't received back my phone. I am highly dependent on my phone as all my contacts are in it. I am highly disappointed with the after sale services provided by this company. I demand my phone back and stern action should be taken against the employees of the aforesaid customer care center. Shamsher Singh [protected]

m using lumia 630 bt m unable to use my sim 2 card slot from starting.. m visited 2 time at care bt they give excuses except of giving solution.. its my 4th lumia device bt in each i took some problems regarding touch, earfone slot, n this time sim2 slot ..
.
at care they usually says that uh hv another problem in ur hndset, first repair that with certain money than only i'll repair ur main problem .. m talking about the nokia care at lucknow park road branch near civil hospital..
please solve my problem soon otherwise i'll stop buying lumia sets..
do the solution as soon as posible..

Dear Sir/madam, Mera microsoft lumia 535 jo 24 December 2014 ko new khareeda tha, jo ki 13 january 2015 ko hi charging problem dena start kar diya pure 12 hrs charging lagaye rahne ke bad bhi uski battery kewal 20% se 25% tak hi charge ho pati thi jabki charger bhi thik hai, iske bad maine apna mobile 17 january 2015 ko Nokia care address:-488/7 nanki gurudwara Dilshad Garden (DELHI) thik hone ke liye diya tha lekin 3 hrs bad hi wapas hi dene ko kaha gaya fir 3hrs bad eh responce mila ki apka mobile nokia ke other customer care jaye aur 2-3 bad mil jayega but aaj 7 din ho gaye aaj tak mera mobile nahi mila hai, 22 january 2015 ko malum kiya to bataya gya ki 12-14 din lagenge wait kijiye, kya microsoft aisi company ha jo ki itna dheere se service provide kar rahi hai, agar eh request accept nahi ki gayi to mai direct nokia corporet office pahunchkar complant darj karunga.Thanks. Name-Chandra bhan singh Mobile no:-[protected]

I Had Submitted my handset on 23-12-14 also SEND MAIL ([protected]@gmail.com) (1) On Tue, Jan, 13, 2015 at 5:36PM/to:[protected]@nsn.com Dear Sir, Still I did Not Receive My Nokia Lumia 720 ((My Complain No is 1-[protected]) I Had Submit my Phone In Nokia Care Service Center In Vapi. From Vapi they had told me minimum 12 day, maximum 15 Days (Mo.[protected]) From Head Office they told me maximum 15 days. I had mail also on this link, But no Status.(http://www.microsoft.com/en-in/mobile/support/contact/email-us/) On Tue, Jan, 13, 2015 I had CALL they had told me still you wait part is working in Progress) Phone:[protected] (2) On Fri, Jan, 16, 2015 at4:29PM/to:[protected]@nsn.com Reminder... (3) OnSat, Jan, 17, 2015 at 12:54PM/to:[protected]@nokiacareindia.com cc:[protected]@nsn.com Reminder 2... (4) On Sat, Jan, 17, 2015 at 1:18PM/to:[protected]@nokiacareindia.com cc:[protected]@nsn.com/bcc:[protected]@gmail.com Dear Sir, Plz See Your Faithfully ATIULLAH MANIHAR (5) On Sat, Jan, 17, 2015 at 3:41 PM/From:[protected]@nokiacareindia.com cc:[protected]@nsn.com (Reply) Important mainly because it was sent directly to you. Dear Sir Current status of your set is waiting for parts so when we receive the set we will inform you. Regards Tridip Patel (6) On Sat, Jan 17, 2015 at 4:45PM/to:[protected]@nokiacareindia.com cc:[protected]@nsn.com/[protected]@gmail.com Dear Sir, But how many Days (7)Mon, Jan 19, 2015 at 11:32AM/to:[protected]@nokiacareindia.com cc:[protected]@nsn.com/[protected]@gmail.com Dear Sir, ????? Your Faithfully ATIULLAH MANIHAR

Bought lumia1520 model on 4 thsept2014 for rupees39575/-from Amazon.in.nightbefore yesterday i put my handset on charging, next morning when i checked my phone i found some problem in display screen, i went to nokia care manav communication (116_433527)at 2530, hudson lines kingsway camp GTB Nagar delhi 110009.i showed my phone to them they said display screen is been damaged and will replace it if i pay them rupees15536/- and it will take 45 minutes to replace the display screen.when, i informed them that the handset is under warranty they started giving different versions and started making lame excuses that display screen is not in the stock, it will take 2 months time, and when i asked them to register my complaint they said, computer is not working, printer is not working internet is down all blah...etc. they were not interested in registering my complaint or open a job sheet. On my repeated request and repeated insistances they finally registered my complaint and refused to repair my handset, and asked to come tomorrow for job sheet.on my repeated insistance they gave me the job sheet number:[protected]/150121/026.they were arrogant, unprofessional, uncurteous, pathetic people, they are maligning the company's name.i hope, the company nokia which is currently under Microsoft's management will definitely protect their valuable customers rights and resolve the problem and repair the handset or replace the handset .my faith in nokia will grow stonger then before, if they punish the unprofessional people fro nokia care, hope for early reply.thanks and warm regards. Siddhant mehra [protected] Chaman kumar mehra [protected] Date:22:01:2015

My name is B.Naga MalLeswararao cl no [protected], mail id [protected]@gmail.com. I was purchased nokia x2 mobile on nov 2014. But it is not working, restared Repetedly and hanging.I Was Submited to my mobile to ChARAN COMMUNICATIONS for 3 time to resolve the problem bt they cant repared and send my mobille to headoffice for 2 tImes.problem was not rectified custercare peoples gave to very poor responce. Mr Pankaz was not called to me and not massed me. I claimed my boile to replacement, after 10 days they were told to me it is on repair condition. how many tImes I visit to nokia sevice center?, when i purchesd cl it rounding to only for reparing.I Want to replace my mobile please take action.