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Updated: Jul 7, 2025
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Bad 😕 It seems that NurseryLive has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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NurseryLive reviews & complaints page 12

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P
psdutt123
Jul 27, 2021
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Address: Pune

I placed an order (ID: NLV[protected]) on nurserylive.com worth Rs. 1, 327 on 28.06.2021 through pre-paid method. I got an email saying that order is under process. After that I have not got any details on shipping. No-one responds on web chat, e-mail or whatsapp. I am getting promotional offers everyday though. But no response on my order. I mailed 10 times, sent 100 messages on whatsapp and have made infinite attempts on their chat box. My order is also not cancelled and is still under processing stage.

This company is a scam looting people of their hard earned money. Also it has fake reviews on its website. I want my refund of Rs. 1, 327. Please help.
Order ID: NLV[protected]
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    J
    jsy1937
    Jul 26, 2021
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    Website: Nurserylive

    Thieves are not delivering despite repeated reminders not refunding the money taken in advance
    NurseryLive customer support has been notified about the posted complaint.
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      S
      Sworna
      Jul 26, 2021
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      Address: 168 Manju illam periyarcolony 3 rd street. anupparpalayam pudur post tirupurt, Near tirupur store

      I ordered two plants on 16 th July. But no response and didn't proper tracking details. Pls response for my complaint. My order no: NLV[protected].
      Item no: 2 order total : ₹545.
      NurseryLive customer support has been notified about the posted complaint.
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        U
        utkarshji
        from Hyderabad, Andhra Pradesh
        Jul 26, 2021
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        Order was placed on 6th July with full payment. I keep receiving emails and text messages that partial shipment is done and that we are processing your order but it is 26th July and no order received. Login on website is also not working so we cannot check our actual status.

        Order No NLV[protected]

        No customer care number available. Chat support just says we will ship shortly.
        NurseryLive customer support has been notified about the posted complaint.
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          D
          Divya raghuvamsini
          Jul 26, 2021
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          It's been two weeks since I ordered two plants, I was given the order number
          NLV141129***4.
          When I try to track my order, the response is that this order doesn't exist, and when I tried to contact nurserylive agent via chat no responses though they are seeing the msgs. Such a fraudster company. A foul tactic to earn money during the pandemic. Shame!
          NurseryLive customer support has been notified about the posted complaint.
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            R
            ragarooban mathiarasan
            Jul 26, 2021
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            It's been 2 weeks & no response from nursery live...They not even telling about the tracking details..
            No one is answering..
            NurseryLive customer support has been notified about the posted complaint.
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              P
              Prakhar Mitra
              Jul 26, 2021
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              I've placed an order (order id is NLV[protected]) on 30th June on
              nurserylive and it's not delivered till date...no customer care no is given .
              Mailed to [protected]@nurserylive.com...12days passed, no response received.
              NurseryLive customer support has been notified about the posted complaint.
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              There is no update from NurseryLive. They are not replying to any mail or chat. There is no customer care no. What should be the next step?
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                L
                Linto Paulson
                Jul 26, 2021
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                I ordered a plant online via nurserylive on July 5th. Till date nothing is delivered. It shows as 'processing'. No response from the customer care, or live chat or in facebook. no emails at all. I asked for a refund if they can not deliver the plant. No response from the seller. My order number is NLV[protected].
                +1 photos
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                  S
                  shethmukeshm
                  Jul 25, 2021
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                  Address: BENGALURU

                  Order No NLV[protected] was placed on nurserylive.ocm on 1st july 2021 and it has been more than 25 days and I have not recieved my ordered plants. I think this company is a fraudx and I am filing a cyber complain with Maharashtra Cyber crime division and also file a FIR in local police station. Beware of this company.
                  NurseryLive customer support has been notified about the posted complaint.
                  Jul 27, 2021
                  Updated by shethmukeshm                   Order #NLV[protected] WAS Delivered by Nurserylive.com but again they have cheated me. I had ordered for 4 succulent plant combo and they have sent me different plants from what I ordered. They have sent some cheap plants and not as per my order . This is cheating customers and doing fraud. I am going to file a legal case and police case against them for cheating under IP Sec 420. look at what i ordered and what they have delivered. they are doing this with all customers .

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                    A
                    ajit1504
                    Jul 25, 2021
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                    I have five fruits plants on dated 18.06.2021but till date not delivered plants Thanking you Ajit Kumar Singh A 40 Anand Bihar ambedkar path near manokaamna mandir Patna po B V college Patna 800014
                    NurseryLive customer support has been notified about the posted complaint.
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                      T
                      [email protected]
                      Jul 25, 2021
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                      I had ordered on July 6 still no response from nursery live
                      NurseryLive customer support has been notified about the posted complaint.
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                      I had ordered on July 6 still no response from nursery live order no. NLV[protected]
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                        H
                        hoefelein
                        Jul 25, 2021
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                        Order NLV[protected] paid ...was placed in May and until 25th july there is no information on the delivery or any refund, have emailed several times and get a auto response that in 2 days there will be a reply. no reply comes and no delivery until now.

                        this appears to be a scam
                        NurseryLive customer support has been notified about the posted complaint.
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                          J
                          Jagadeesh Gattupalli
                          Jul 25, 2021
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                          Address: Nurserylive Pune. Office No. A-3030, 3rd Floor, Marvel Fuego, Survey Number :137, Opp Seasons Mall, Hadapsar Pune Maharashtra - 411028 India.

                          Hi,

                          I ordered from nursery live website on July1453 4th 2021 for am an amount of Rs.1453/- for plants and fertilizers.

                          They replied with order details but not delivering the products.

                          They are not responding to queries through mails.
                          The contact number mentioned not working.

                          There is no contact number to call and find the status.

                          Please take action against this fraud website and help me to get refund my money.
                          NurseryLive customer support has been notified about the posted complaint.
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                            A
                            Ajit Beri
                            from Delhi, Delhi
                            Jul 24, 2021
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                            Order number NLV[protected].not supplied even after notifying on 16 Jujy, 2021
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                              H
                              Himanshu Nivsarkar
                              Jul 24, 2021
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                              Address: Mumbai

                              This is a fraudulent website with o number to contacr. For last one month I have been following up on my order and I have got 2 emails so far with standard response that farmers are making order (ceramic pots??) and due to covid Order is late. During this period I have ordered and received similar material from multiple sellees excet Nurserylive...there is no number to contact email doesnt even have name of peraon responding. By paying for google ads the website appears high innsearch and gives an impression of popular website...The website should be blocked to stop people from getting cheated
                              +1 photos
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                                V
                                venkat sm
                                Jul 24, 2021
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                                Address: Avs arcade apartments bangalore -5600016

                                Hey I have order product it's been more than 10 days I haven't received any update about the order..
                                If not refund the money there is no shipment details or anything or else delivery the product in time or send updates about product shipment
                                The order no is NLV[protected]
                                NurseryLive customer support has been notified about the posted complaint.
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                                  V
                                  venkat sm
                                  Jul 24, 2021
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                                  Address: Avs arcade apartments bangalore -5600016

                                  Hey I have order a plant its been more than 10 days and not a update I have received.
                                  I just received a mail say ur prefer is confirm..
                                  I haven't received any sort shipment details till date if the order is cancelled refund the amount..
                                  Or find a solution
                                  The order no of product is mentioned here
                                  NLV[protected]
                                  NurseryLive customer support has been notified about the posted complaint.
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                                    S
                                    Shiv Sinha
                                    Jul 24, 2021
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                                    My Order number isNLV[protected] I had booked order 8June-21 and I received only partially product of my intire order when I asked for my rest product via e-mail and apps chat i haven't received any updates from nurserylive.
                                    Really I frustrated to ask them for my rest product but still no reply by company.
                                    I want my product as soon as possible.
                                    NurseryLive customer support has been notified about the posted complaint.
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                                    I Received only a part of my whole order after 58 days
                                    Order number NLV[protected] c
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                                      S
                                      Spalon
                                      Jul 24, 2021
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                                      Address: Office # 3030, Marvel Fuego, opposite Seasons Mall, Hadapsar, Pune, Maharashtra 411028

                                      I have placed an order on May 10th for Rs.7109. I still did not get the order. Order no NLV[protected]. I sent a mail requesting for refund on Jyuly 14th but there is no response.
                                      NurseryLive customer support has been notified about the posted complaint.
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                                        S
                                        Spalon
                                        Jul 24, 2021
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                                        Address: Office # 3030, Marvel Fuego, opposite Seasons Mall, Hadapsar, Pune, Maharashtra 411028

                                        I gave an order on May 10th for an amount of Rs.7109. We still did not get the order. We sent a mail on July 14th requesting for a refund. There is no response.
                                        My order no is Order no NLV[protected]
                                        NurseryLive customer support has been notified about the posted complaint.
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