NurseryLive Complaints & Reviews

Nursery live have still not delivered the complete order #NLV[protected]..this is pending since last 5 weeks and they are not responsing to the emails ([protected]@nurserylive.com) while the chat option on the portal www.nurserylive.com is just useless and does not provide any support.

Nursery live is completely non professional and seems a scam which is phishing money.

Strict action is needed against them....

I ordered 2 plants worth Rs 698 on 21st June 2021. After that I received an order confirmation mail. My order no. is NLV[protected]. Then I received a mail on 2nd July regarding order dispatch. After waiting for a week I wrote mail to them to know the status of my order and they said it will be delivered soon. Then, again on 16 July I again received a mail from nursery Live regarding order dispatch. I tried several times to contact them through...

I had given payment online but till date I have not received any items.
This is a fraud company...

I had placed 4 separate orders for 4 different locations from NurseryLive on 8th July, 2021. It's been more than 10 days that I haven't received any updates on when my orders will be shipped and delivered. They somehow managed to send a mail mentioning that one of the orders will be shipped soon. However, after that there has been no update about that order or other 3 orders. I have repeatedly tried to reach out to them via chat but no one...

NLV[protected]
NLV[protected]

my orders were place on 5th of July and was not dispatched on time hence i canceled the order but no refund was given to me.
I tried contacting the customer care but their reply was not accurate, one person told me i would get the refund in 2-3 days, another one told me 4-6 days 6 to 7 days. but till today no refund has been given to me in my bank account....

Order no: NLV[protected]
Have not received the product and it has been since a long time I have ordered.Request you to provide update on the ETA...

Purchased plants and paid on line for over a month but goods not delivered..promise not kept.What is worst is you can't contact them phone is not working, email address says wrong email, app gives your standard auto reply..Its a fraudulent company...

I was ordered 14 th June 2021, my order No.NLV[protected] till now I receive my item more over didn't show any update regarding item. I was very disappointed for your service. I was complained more than three 3 times but didn't receive any kind of information...

Kindly note that I had placed order on 23rd June, still not received it.
Order no NLV[protected].
Expect a reply soon from your end....

I have ordered plant in the June. But it's not delivered yet. NLV[protected] is the order number....

I have ordered 3 plants, 3 pots and soil. They delivered plants after 16 days and still not delivered pots and soil. I have paid 1600 on advance. They dont update us on the status. They dont have a customer care number. They are a fraud company. I want my money back. Order number NLV[protected]...

I am to inform you that though my order NLV[protected] has been cancelled, as stated by you in your mail, (screenshot attached) the amount has not reflected in my account. As such i have written 3 to 4 mails requesting for sharing with me the refund details so that i can take it up with my bank. However no response till date....

I had ordered a bonsai on June 16th and it’s been a month and I have not received the order. The sad part is that the order was made for a special occasion. Despite of writing to them multiple times I never heard anything other than “ your order will be dispatched in 48 hours”

I am not sure if this one such fraud schemes going around in India. Please we need to stop such sites from cheating people....

Hi, I placed my order on 8th June (order# NLV[protected]) and have received partial delivery and after nearly 1.5 months, one of my items is still not delivered. After many followups with customer service professionals who keep saying you will receive, I haven't received my order yet and I have no clue as to when will I receive.
Also, the chat always says leave your message and details and somebody will get in touch which in fact,...

My order number- NLV[protected]
I got a mail that my order was not delivered.
I contacted the customer care service a lot times but there was no response!...

Hi
I’ve placed a order from Nurserylive on 24 June 2021..my order id isNLV[protected]..it’s a prepaid order...it’s been almost 3 weeks since I ordered but there is no updates from their website... I have sent several emails and chat msgs to them but there’s no response ...the number they have given as customer care service also not working...I want a proper investigation should be done n action should be taken against them...because...

I have placed a ordered on 2 july but still not received. In site it is not providing me with satisfying information. When I mailed them on the same no reply at all . This is horrible. Is this the way you treat your customer. I would never order seeds or anything from nursery live nor I would recommend it. Who would order seeds or anything from a site where there is not proper order tracking and not provided with satisfying information. I...

I ordered (paid in advance) multiple items in my order NLV[protected] on 5th July 2021. Received delivery of items on 14th July, that too only partially (high valued item not included). I enquired with them multiple times on 'chat'. Everytime there is only an Autoresponse stating that they will get back to me soon which never happened. Then there was a mail from them (again a pre-built text) stating that the delay is happening due to Covid...

I placed an order on 30th June 2021 from NurseryLive for a set of cacti plants worth 970/- INR with order number NLV[protected].
It was not shipped until 16th July, the team does not take proper care or even attempt to update about the order. After leaving messages and mails for 16 days they finally shipped it and it was even attempted to be delivered and it automatically said cannot delivered and was redirected to NurseryLive. They...

Dear sir
Almost one month till date I have not received partial delivery

Pl look into matter

If don't possible then refund amount

Thanks
Milind Pol
[protected]...