NurseryLive Complaints & Reviews

I have placed an order worth 2500 and have not received yet. They are not even responding to my complaints.

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Placed the order on 16/6/2021 its 13/7/2021 and yet have not received any updates asked to cancel and process my refund no updates again.

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I received the order from nursery live today after approx a month’s wait
The standard of delivery of Nurserylive u can see in the photos att
Sites like ugaao n Amazon are doing wonderful job !!! Shame on Nurserylive

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The plants delivered were in very bad condition. We did not accept them. We
have returned them to the courier person only. Please let us know what is
the next step? will you deliver good plants or refund?

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I have purchased 5 plants for Rs.1682 from Nursery live on 29th June. Since then no update apart from order confirmation and no response from the team either on chat or emails. Please help in delivering or refund of amount.

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Address: "Sankruthi", #004, A Wing,, Golden Residency, Outer Ring Road, Bellandur

Order placed on Jun 26.
Full Payment Made.
No tracking Mechanism.
No response from customer care on several mails sent.
Jul 7, 9, 12, 2021.
There is no number to contact customer care.
If you can't deliver please refund the money back.

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Address: Baramunda HB Colony Bhubaneswar

Hi, I have placed an order since 5th July but not received my order till now. Can you refund the amount. My Order no: NLV[protected]

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I have not received plants for order NLV[protected] dated 17th Jun 21.
Can you refund the amount?

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Address: Maharashtra

Website: Nursery live

I placed the order on 11th June (Order ID: NLV[protected] ) for a set of plants. I have been following up with Nursery live and they keep saying that they will deliver the plants in 3-4days However, It's been 30 days and the order is not even processed.

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Address: Pune

Order NLV[protected] placed and paid on 4.7.21.

To my query about the order on live chat the reply is- order not traceable and the matter is escalated.

On escalation, the standard reply I am receiving for past 4 days is - order will be dispatched within 4-5 days.

Already 9 days lapsed after placing order.

From a firm marketing products online, such response is not expected.

Emails are not attended and answered.

If somebody is following/reading this
message in Nursery live, Pune-please initiate appropriate methods to improve response to customers and a faster delivery system.

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Address: Office No. A-3030, 3rd Floor, Marvel Fuego, Survey Number :137, Opp Seasons Mall, Hadapsar Pune Maharashtra - 411028 India

I placed the order on 25th June (Order ID - NLV[protected]) for a set of plants. I have been following up with Nursery live and they keep saying that they will deliver the plants in 48 hours. However, It's been 18 days and the order is not even processed.

Please refund my money back.

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Order no. NLV[protected] i had ordered indoor plants from nurserylive and also after 15 day haven't recieved yet.In their website.they are showing order is being processed.

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Its been a month since I ordered 3 plants and did a pre payment. The only response I got was order is processed. Its 1 month already and there is no update from them inspite of sending follow up mails.

My order number - NLV[protected]

I am not sure whether I will even get the plants. Highly pathetic service. Wont ever recommend this website to anyone.

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I want to cancel order. sue to unprofessional attitude from ur side

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Website: nurserylive.com

I had place order for plants and seed and only seed part of order I have received but the other part is still pending . Their reason is lockdown but an order i placed after is delivered an order that i placed on 9th June 2021 . The order that HAS NOT BEEN DELIVERED IS (NLV [protected] 14TH MAY 2021) is yet to be delivered .
I have filed a grievance with the consumer helpline and even to that they have no replied . Their customer is non existent.
THERE IS NO OPTION ... NO REPLY THEY SAY THEY GET IT FROM FARMERS ND SELL IT TO YOU . Such a sad state of affairs

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Address: Office no A 30 30, 3rd floor, marvel fuego,survey number137 ,Opp season mall,Hadapsar Pune Maharashtra 411028

I have ordered it 5 July bt I haven't got any notification regarding my product. Today is 11July. I have sent lots of msg regarding my product. but it didn't reply me. I am so disappointed with its service.please do something I have paid already. It is not good site .They are cheating with the customers.

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Jul 11, 2021

Updated by Jogita Mitra I have ordered it 5 July bt I haven't got any notification regarding my product. Today is 11July. I have sent lots of msg regarding my product. but it didn't reply me. I am so disappointed with its service.please do something I have paid already. It is not good site .They are cheating with the customers.

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J

Jogita Mitra

Jul 13, 2021

Still I haven't received any reply from nursery live. I'm so worry regarding my order and money.please do fadt something.please resolve as soon as possible.

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Its been 1month now i have not received my 3 plants wihich i ordered with respective reference numberNLV[protected], NLV[protected]

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Hey this is radheshyam mishara from bihar i order some plant through nurserrylive website cost of 1250 rs 15 june 2020 but i did not recive my order yet also no reply of my answer through by nurserrylive support costumer care

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I got my plants in totally damaged condition from Nurserylive after about 20 days
They are just fraud, pathetic customer care
No body replies to your mails
Totally money wasted
Will never recommend Nurserylive to anyone

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I have ordered seeds 10 days back and they have charged me 409 and I tried to track my order many times but I didn't get any response. Sent email as well but still no response. Very pathetic service. My order I'd is NLV[protected].

NurseryLive Complaints & Reviews

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NurseryLive reviews & complaints page 16

Order not delivered

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Not received my order

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Plants

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Plants delivered were in very bad condition

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NLV1411276491 order not delivered

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NLV1411272641 Not Delivered

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Order not delivered want refund

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Plants not received

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Non delivery of products

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Order placed and paid but not yet dispatched.

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Order Not delivered

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No shipping of plants

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I never got my ordered plants - 1 months already over

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Non responding about pending order ..and payment is done already

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Order Not Delivered

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Seeds of flowers/ not delivered

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Have not received my plants

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Not received product

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Plants

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Did not receive order still

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