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NurseryLive Complaints & Reviews

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Last updated Feb 20, 2024
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NurseryLive reviews & complaints page 13

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S
Suryanagoal.5108
Jul 23, 2021
Jul 29, 2021
This thread was updated on Jul 29, 2021
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Order booked on june 11

NLV[protected]
Sir this is the order number i had ordered on june 11 till now they just chat and say order is in preprocessing stage and once it is packed we will notify.
They wont give a number of anyone in the company.
This is just mental torture and they will also say once order is confirmed no refund will be given...
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M
mrperfect007
Jul 23, 2021
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I order a peace lily plant order number nlv1411282056

Website:nurserylive.com

I order a peace lily plant and the amazing thing s that that plant was received in purely dead condition. I try to contact you more than 15 times through email and your use less chat support system but you can't respond... you are cheaters fraudsters

i want refund...
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S
Surubhotla
Jul 22, 2021
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Order No:NLV1411274469

Order No:NLV[protected] Dt[protected]
was placed for purchase of some manure.
Solar Ihave not received the consignment. I have given two mails 1st on18th&2nd on21st.
to [protected]@nursery enquiring the stage.But so far no reply is received.
So pl. look in to the matter &take necessary steps for sending the consignment....
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J
jasey100
Jul 22, 2021
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Order 2 plants and received 1 plant

My order no.is NLV[protected] and i have ordered on 13th june 2021 and i have ordered 2 plants aloe vera and damascus rose plant, your shipping policy is ship in 24-36 hours and shipped on 19th july and product delivering on 22nd july and that too delivering only 1 plant, what type of policy is this, is there any solution for this?, never going to buy anything again...
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T
Thrity Charles
Jul 22, 2021
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Watering jar

Address:Nurserylive Pune Office No. A-3030, 3rd Floor, Marvel Fuego, Survey Number :137, Opp Seasons Mall, Hadapsar Pune Maharashtra - 411028 Indiaa0
Website:Plants

.
Order nurserylive order NLV[protected] was placed on 22nd May. Emails are being sent, and ever time the message received is as “ We wish to inform you that your order is processed and ready for dispatch at garden house.“ The first message as above was received on 9th June....
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A
ArunimaSingh
Jul 22, 2021
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Non fulfillment of order

I have booked a live plant, pebbles and planters from Nursery live on 01 June 2021.A prepaid amount of 2754 was made. Inspite of sending mail and complaining I have got the partial delivery of NLV[protected] on 13 June but balance is not delivered till date. Due to non responsive attitude of the company I have requested for cancelation of the order and refund .But inspite of several attempts no response received from them. & today when I was...
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R
rks89
Jul 22, 2021
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Not delivering and replying to messages.

Address:Office No. A-3030, 3rd Floor, Marvel Fuego, Survey Number :137, Opp Seasons Mall, Hadapsar Pune Maharashtra - 411028 India

I ordered my plants on the 24th of June and one more plants replacement from 28th June is pending and from the last 20 days I'm messaging daily on their live chat but they are not responding. I don't found any contact number on their site to directly contact them. I have no idea how to get my money or plants from them.

order number - NLV[protected] - 24 Jun, 2021. I got only one plant from those orders which were totally damaged...
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S
Surendra bhukar
Jul 22, 2021
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Protect protect

Address:Sikar

If no [protected] ha ni product deliver kyun nahi Kar rahe ho...
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P
Pritha Bera
Jul 22, 2021
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Product is still not dispatched.

Order No- NLV[protected]
There is no update regarding my order. When will it get shipped? It's been over a week now. If you cannot deliver it then please refund the amount. I've ordered it on 4th july and today is 22nd July. How much time do you all need? If you cannot deliver my order then refund my amount. I've tried to contact you multiple times and no one replied. Necessary legal action should be taken. Enough is enough. I've kept...
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P
Pritha Bera
Jul 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is still not dispatched.

Order No- NLV[protected]
There is no update regarding my order. When will it get shipped? It's been over a week now. If you cannot deliver it then please refund the amount. I've ordered it on 4th July and today is 22nd July. How much time do you need? It's still not dispatched. Normally it takes only 7 - 10 days to get any thing delivered!! What's so special about you all? If you don't want to deliver my order refund my amount immediately...
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Address:Maharashtra as per website

Have ordered pots on 8th July ..I payed 500 but did not revive nor any response from team even after multiple mails......
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V
Vijay Vajja
from Hyderabad, Telangana
Jul 21, 2021
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Plants

Worst priducts & customer service.
Once we paid they dont botheted to respond.
paid for the plants but after taking the order they sayinh out of stock & didnot refunded tye money.
Cheeting curomers.
Nurserylive.com is a scamming website....
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S
Sangeetha Priya Thangaraja
Jul 21, 2021
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Product delivered with poor quality

Product was delivered with poor quality...
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J
Jaydeepkoley
Jul 20, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
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Cheating by Nurserylive

Address:Nurserylive #A 3030, 3rd Floor, Marvel Fuego, Opposite Seasons Mall, Hadapsar, Pune, MAH, INDIA - 411028

I have booked a live plant and pebbles from Nursery live on 15 July 2021.A prepaid amount of 1677 was made.Inspite of sending mail and complaining I have got the order number today, NLV[protected].Due to non responsive attitude of the company I have requested for cancelation of the order and refund.But inspite of several attempts no response received from them.
Nurserylive should be blacklisted from online forum for cheating the customers.br...
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I have placed a complaint with you on 8th July 2021 regarding the same subject and received an email that you have forwarded my complaint to NurseryLive but no one till now have contacted me neither I have got refund. They don't reply back on email or chat messages. I want to file a fraud case against such companies. They take payment in advance and then they vanish.

I have placed an order on 29th May 2021 but they failed...
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Y
Yashi S
Jul 20, 2021
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Product not delivered even after 1.5 months

Order id NLV[protected] - 16 Jun, 2021
not yet delivered or even dispatched after 1.5 months the order was made on 16th june...
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The order with order number NLV[protected] was placed more than a month back. The order is always under processing. No update from the customer support team. I have paid a mount of 1241/- for this order....
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N
Nilanjana Rao
Jul 20, 2021
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Order NLV1411276765

I had placed a order (Order NLV[protected]) on 29th June 2021. I got a confirmation email. But after that no response. I have emailed them 4-5 times. Left messages on their website. The phone number doesn't work says its switched off. They should atleast response....
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P
PJsharma2818
Jul 20, 2021
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Feeling cheated

I ordered 2 plants worth Rs 698 on 21st June 2021. After that I received an order confirmation mail. My order no. is NLV[protected]. Then I received a mail on 2nd July regarding order dispatch. After waiting for a week I wrote mail to them to know the status of my order and they said it will be delivered soon. Then, again on 16 July I again received a mail from nursery Live regarding order dispatch. I tried several times to contact them through...
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A
Atherhasan110
Jul 20, 2021
Aug 15, 2021
This thread was updated on Aug 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order NLV1411272815

Address:Nurserylive Pune Office No. A-3030, 3rd Floor, Marvel Fuego, Survey Number :137, Opp Seasons Mall, Hadapsar Pune Maharashtra - 411028 India

Nursery live have still not delivered the complete order #NLV[protected]..this is pending since last 5 weeks and they are not responsing to the emails ([protected]@nurserylive.com) while the chat option on the portal www.nurserylive.com is just useless and does not provide any support.

Nursery live is completely non professional and seems a scam which is phishing money.

Strict action is needed against them....
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