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NurseryLive Complaints & Reviews

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Last updated Apr 17, 2024
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NurseryLive reviews & complaints page 18

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J
jetty snehaja
Jul 8, 2021
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Didn't get plants

I ordered plants on June 12 till now I didn't get the plants. please don't do fraud with customers . I ordered seeds they came but plants no update on them. every time for 5 days I will get mail that they will dispatch shortly but no sign of plants. I mailed customer care so many times . no reply .please give money or plants...
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I placed an order on 7th of June 2021, till now it's not even dispatched from their end. They said work is paused if so then why they taken orders..? It's already one month over.and they saying if I want to cancel my order then they don't pay my money back to my account, saying that they will give voucher for that. How they are cheating customers ..?
I just wanted to get back my amount back now.please, NLV[protected] check this order...
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Placed an order on 29th May 2021 but they failed to deliver the plants, then they issue a refund and mailed me in this regard on 25th June 2021 but till now no refund is received in my bank account. They have no customer care number only chat and email is there. They reply by autogenerated email and no response is given to our query and chat is also very pathetic, they never reply satisfactorily....
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Gyanesh Kumar73
Jul 8, 2021
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Not dispatching the order

I have ordered for some items on nurserylive on 05/06/2021 but they are not dispatching my order inspite of passing more than 40 days and also not responding properly.
Order no. NLV[protected]...
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Gyanesh Kumar73
Jul 8, 2021
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Not dispatching the order

Order No. NLV[protected]
Date 05/06/2021
Only a small part od this order was dispatched and remaining major items have not been dispatched. I have made complaints many times on live chat of your app but nobody is responding.
What is this nonsense?
Further, on your app/website you are still taking the orders of same products which you have not dispatched inspite of passing more than 40 days.
Please look into...
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Address:Office No. A-3030, 3rd Floor, Marvel Fuego, Survey Number :137, Opp Seasons Mall, Hadapsar Pune Maharashtra - 411028 ...

I order a few plants on 30th May and paid full money on the same day.
Nurserylive confirmed to delivery within next 7 days but not delivered till now.
We tried to contract with Nurserylive through out June'21 but settelled the issue and trees not delivered.
At last they calcelled the order 15 days back but my money not yet refunded.
My order id is NLV[protected] and I definately raise a FIR against this cheating...
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S
ShiAn
Jul 8, 2021
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Fooled by Nursery live

Placed an order on 12th June...Its been a month..neither has the order been shipped nor do they reply to query.It feels like we have been fooled...
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Soundarya Tammina
Jul 8, 2021
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Complaining about plants that hasn't got delivered

I’ve placed my order a couple of months ago for plants worth around 1700rs and my plants have still not delivered to me yet. And a week ago I got a message that the product is delivered but I haven’t got any. Trying to reach nurserylive but they won’t respond in their site or mail or any other social media platforms....
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A
acube1415
Jul 8, 2021
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Fraud site

This site cheating the people, collecting the money but not delivering the products....
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Smritimail
Jul 8, 2021
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Order not delivered

I had placed an order with thus website 20 days back. Their no.info about the order after that. The status never gets updated and nobody responds to emails or chats on their website.
Order no NLV[protected]...
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PRABHAKAR ACHARYA S
Jul 7, 2021
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My order status

I have placed an order for seeds and made necessary payment online. Still I have not received any response or receipt of my payment.

The payment already debited from my bank account. .
If it is not possible to process my order reverse the amount to my bank account immediately.

Hope They don't respond or update after the payment is done. Never expected this kind of worst SERVICE from NursaryLive and not...
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sahibhadrecha
Jul 7, 2021
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Ordered Plants

Address:Gangtok

They are not responding to mails and the complaint number is coming off. I placed the order around 20 days back and they are not responding. I have already made the payment and thats why they dont even bother to give updates. Very dissapointed with the website....
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Pramita S Biswas
Jul 7, 2021
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Order not delivered yet

I placed a order on nurserylive and still not received the order, more than 20 days over also money they are not refunding, no proper response from customer care. My order is NLV[protected]...
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I have purchased the product on 2nd May and its more than 2 months I haven't received the delivery. They keep on sending promotion emails to buy, but the one ordered not yet received.

Repeated follow up done through email, no response. They simply just don't care looks like. Not sure if they are cheating the customers, the worst company seen. Not sure what more I can do to get my products, or refund the money if you dont want...
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Deepikakunapareddy
Jul 7, 2021
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They never deliver your order

They don't respond to you or update you anything after the payment is done. worst app and not a reliable one at all. Don't go with their marketing on Insta and social media. Don't fall for their trap....
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S
soumi46
Jul 6, 2021
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Order not delivered

Nurserylive order id : NLV[protected]
Order amount paid: ₹ 1, 477
Order placed on 4th June 2021
Received confirmation on 16th June :
‘We wish to inform you that your order is processed and ready for dispatch at garden house. ’
- After that no update from NurseyLive, they don’t respond over whatsapp complaint number or messenger, there is no customer care number, worst experience ever,
I want...
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Order Delivery

NLV[protected] - I ordered 2 plants as a gift for someone on 14th June 2021. Today is 6th July, there is no update on the order whatsoever. I have tried so many times to reach their customer service. There is no response on the order status. If these people are unable to keep their commitments, then why do they take orders in the first place. There is no phone number where you can call them. They seem to be a fake website. I demand for my...
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TJ Rekha
Jul 6, 2021
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3 layer Bamboo plant

Address:Bengaluru

I have ordered for different plants worth 3000+ rupees and only after writing to customer care, a part of the order is delivered after a month in broken state....
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S
shaik shaahid
Jul 6, 2021
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Product not delivered no refund initiated

Hi,

I have placed an order at Nurserylive on[protected]. It been an month and not received any positive update from them. Neither they are initiating a refund. I feel cheated and want to know how to proceed further. Please help.

https://nurserylive.com/
Order ID: NLV[protected]
shaahid.[protected]@gmail.com...
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Kashi. L
from Lunavada, Gujarat
Jul 6, 2021
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Order not delivered

Order plants from nursery live on 8th june from nurserylive.com. They have confirmed order on mail saying that it will be ready to ship soon. It's been a month since I ordered. Each time when I contact them they said that it will be dispatched within 2-3 days but they never delivered the order. I want my money back....
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