NurseryLive Complaints & Reviews

I had placed an order more than a month back for a set of plants costing about Rs 1200. The order has still not been executed and all kinds of false promises are being made but to date no action has been taken.
They are cheating me nor are they refunding my money.
Action has to be taken against this group.
O T jayachandran
[protected]...

I order seed and jade plant from NURSERYLIVE but only seed get jade plant never delivered.
order id NLV[protected]
delivery date 1.1.2023...

I had placed multiple orders and orders placed during Oct 2022 were not delivered. Subsequently partially they gave gift voucher for delays and orders placed with that is again not delivered...

Had placed and order for plants from nurserylive on 20th nov 2022 and there has been no update on the order, not even shipping details been provided, delivery date was 3rd dec ....

I placed order No. 22865 with Nursery Live for 1 kilo each of Walnut and Cashew nut at Rs. 299/- each and paid 598 total one month ago. I used to send them message and they reply not yet shipped. This is their automatic reply. Though they promised shipping after 7 days and now several 7 days passed and still this is their answer.
Please take necessary action....

I had ordered 5 plants from NurseryLive on 14th October worth Rs. 2725. My order number is NLV[protected]. After weeks of waiting 1 product was delivered. But it's been more than a month and inspite of mailing them repeatedly, NurseryLive is neither delivering the remaining 4 products nor are they refunding the remaining amount of Rs. 2176. They don't even have a proper customer care number. NurseryLive is a Fraud company and this is the worst...

I placed order on 08/11/2022 and they still haven’t dispatched yet....

Its been more than 14 days of placing the order, i have still not received my order and on emailing that simply get reply that you will get your items shipped in next 2-3 days, which never come.

This company is Cheating so many consumers of there hard earned money, why no action has been taken against such a company. Company's like this should be heavily punished for doing fraud....

Complaint raised got reply saying that they'd send on 5th of Nov. No update so another complaint. Reply back saying they'd send on 10th November. No update so far
Only false promises and useless emails. Resolve this issue asap. Can anyone have patience even after 1 month of waiting?...

I have placed an order on 01-Nov and this supposed to dispatch on 08-Nov. But today is 11-Nov and this has not yet shipped.
The worse thing is I cannot cancel my order because as per NurseryLive cancellation policies we cannot cancel our order once the order is confirmed. irrespective they deliver it in 5 days, 10 days or in a month.
I will not advise anyone or recommend anyone to use NurseryLive as they have a horrible customer...

I placed an online order worth ₹2000 on 2nd October 2022 but it is still not delivered.
There is absolutely no use writing to their customer care for follow-up, we only get automated replies with no actual resolution.
Order status only shows as shipped from weeks and no other details.
When I tried complaining on their social media accounts, they blocked me from Facebook and Instagram.
There are numerous complaints...

Regarding Order NLV[protected]. Product received on 06.10.2022 2 dead plant worth Rs.900. Raised ticket 100228 on 06.10.2022 with photo of plant but no response.
NurseryLive, Office No. 15A, Forth Floor, A Building, City Vista, Kharadi, Pune Maharashtra - 411014 India...

Its been very long time since my orders were placed.(August 24 and August 29 2022) I have not received any update nor the products are dispatched.
Order ids :
NLV[protected]
NLV[protected]...

This company should be rather names NURSERYDEAD .
they shipped the plants through a PATHETIC COURIER DTDC
the arrived after 3 weeks & plants are dead.
they dont have a contact number.
they didnt even return the amount for the damaged goods i.e. dead plants

WORST COMPANY !!!...

Ordered 2 free saplings from Nursery Live and I had to pay only delivery fee which came upto Rs. 160.
The plants sent was in almost dying stage and the potting soil is too rocky for the plant to grow. Both plants dried out in few days despite watering them in moderation daily. Need refund of the amount rs 160 as the quality is not good....

This is with reference to above subject, I have placed order Pack of 75 native seeds of India cost of Rs.750/- & delivery charges of Rs, 159/- after delivery, I have received only 10 tree seeds, they were nicely used jargon against 75 native seeds "Any 10 tree seed varieties will be delivered based on availability.

Been unstatisfied customer & cheated with false advertisement, I wrote serveral mail, but no reply nor refund...

Delayed delivery, no consumer support, no option for refund or cancelation, groosly over priced products...

Please arrange Re-scheduling delivery of your order #NLV[protected] which was Dispatched through Ecom Express with tracking number [protected]...

I have ordered flower plants and they did not provide any means of communication. Got to know they are frauding with orders. I want my order to be cancelled and refund the full amount asap. Below are the order details: ORDER NLV[protected]...

Hi Team,

This is regarding my shipment NLV[protected]. I have shared my address as requested and got confirmation that I will receive my delivery in 2/3 days. It has been more than 4 days. Could you please confirm my delivery.

Please find attached screenshots of my earlier conversations with your customer support on your chat support.

It has an unpleasant experience in receiving what is promised...