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NurseryLive Complaints & Reviews

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Last updated Dec 4, 2022
Complaints 777
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NurseryLive reviews & complaints page 2

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Hello,

I haven’t received one of the plants that I have ordered- Orange Rose, and the Peach Rose that I have received is broken/rotten.

I have had to follow up and chase every single day since the day I ordered, with no updates and tracking possible. If this is how their operations run, I would never recommend anyone to use their App. Simply Harassment of all sorts
NurseryLive customer support has been notified about the posted complaint.
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    On 18.06.2022 I had placed an order but till date the consignment has not been delivered. DTDC tracking details were sent to me and it was in transit but on 13.07.2022, on checking the tracking details, it showed delivery failed. Thereafter I have sent several emails to the company but I receive only false promises and today my emails remain unanswered.
    NurseryLive customer support has been notified about the posted complaint.
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      My order NLV[protected] with this website was not delivered at all, and there is no customer service or option to cancel the order or refund, it’s completely a fake company stealing money from people, I will soon file a legal complaint again this website...
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      Hi Team, Nursery live is a scam company. I had placed order for an areca palm worth 180 rupees in the month of April 2022. Since then, I've been following up with nursery live on checking my delivery status and have sent nearly 10 emails in four months timeframe requesting for update. They keep sharing some bogus tracking number, every time I write to them and state that plant will be delivered in 48 hours but, , it's been four months and...
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      Its been 10 day i have ordered plants from nurserylive app but have not received my order till date. customer support is not responding properly on this. who even in the customer support are giving the same reply as your order is ready to ship within 2-3 working days and will send the tracking details through mail, but no tracking information in coming. i am getting doubt that they will delivery my order or not, or else they were cheating...
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      Hi, I'm NaveenKumar.I have ordered some seeds worth 510 rupees in nursery live website on 26th June 2022. It's been 18 days till now I didn't recieved my seeds. Also the customer support is very worst.They didn't even reply to my messages.Also they didn't provide any refund option.How long I have to wait for this.Very worst experience with nurserylive.Please people don't buy any products from nursery live website .My product ordered still...
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      I ordered Plants from Nursery Live worth 6+ thousand on May 26, 2022, i didn't get all the plants only few and rest are gone! I been complaing on support but no proper response only automated saying will resolve in 48 hours. After complaining.many times i got reply recently saying they won't be able to deliver them, instead they can convert them to nCash which is literally no use and there is no option in nursery Live to redeem moreover I...
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      I have ordered a peacelily on 18th june 2022 it has bot been delivered so far. This much delay is so irritating. My order id is NLV[protected]
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        I got message of delivery of order placed but theYour Nurserylive order NLV[protected] has been successfully delivered. Click here https://shipway.in/reviews/f/?MvgVLCr to share your experience
        - Shipway same has not been delivered to me Kindly expidite and resolve the same immediately...
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        Damaged product delivered after 14days of placing order.
        Upon raising complaint on the day of delivery, they asked for photos multiple times and after 8 days they come back telling me that the product was damaged due to my negligence.
        Horrible customer response and unhelpful. Response time way too long.
        Nobody should use this platform....
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        Hello there,
        I had ordered (order no. NLV[protected] ) a plant set of 4 from nurserylive.com on 21st June 2022 and it's been more than 10-12 days since I ordered and still, I've not received any information about my order. I've tried to contact on email and customer services and the reply came on the mail that the order is ready to dispatch and will get delivered in 3-4 days and And till date, I've not got any information....
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        NurseryLive — Order is not received

        I have placed order in nurserylive on 22 Jun 2022 worth ₹1187. They take 7 days to dispatch product, it's been more than that now. There is no way to contact to support team and the chat bot doesn't help at all, their representative in chat window is not replying or providing any updates on the Product. The products are not dispatched or shipped, so no tracking data is coming. There is no cancellation option available now. Please help me...
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        I had ordered two orders from nurserylive on 11 jun 2022 vide orders no. NLV[protected] and NLV[protected] for approx 1300/- rs.Its been more than 15 days but there is no progress even after complaining .Better my amount paid be refunded .I didnt receive any communication even when they said that it would be resolved in 48 hrs.I just want refund of my hard earned money now.
        NurseryLive customer support has been notified about the posted complaint.
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          They claimed its free plants but I paid around 159 Rs its been a month but still my order is not yet delivered pls resolve the issue it refund my money
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            NEVER EVER BUY PLANTS FROM NURSERYLIVE.
            They deliver dead and damaged plants and then never respond to complaints. Nor do they refund.
            NurseryLive customer support has been notified about the posted complaint.
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              I have ordered (NLV[protected]) plants on9th Jun2022, no update received so far. They dont have any kind help or call support. I am not sure whether its fraud company. It appears my money got wasted. What are the legal options available. Why goverment not taking action on these kind of companies?
              NurseryLive customer support has been notified about the posted complaint.
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                I had ordered plants in Nurserylive.com, it’s been 10 days since i placed ordered, no mobile is there, no one responding to in chat and in tracking its not showing anything as dispatched, this is scammers, please don’t buy in Nurserylive there are cheaters, in India no one will bother about others this consumer complaint are also wont work, if any one sees this message, Don’t but in Nurserylive.com...
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                I paid for 2 indoor plants on 4th of June 2022 in nurserylive.com website. Till now I didn't receive it. I sent mail to [protected]@nurserylive.com, [protected]@nurserylive.com. But no response. I am very much worried.
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                  My order id is NLV[protected]. I ordered a total of 4 plants. Received one which was bad. When I asked for a replacement they asked me to care for the plant for 15 days and get back. I got back after 15 days but no response! The plant is still in an utterly horrible state.
                  Now, the remaining order they didn’t even bother delivering and are now offering a credit note. Which I don’t want. I don’t want to buy anything from nursery...
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                  The courier did not contact me over phone yesterday. Why he is returning it to you in the first attempt itself. At least he should try twice. What kind of courier is he, without contacting the customer he is returning the item.
                  I had previous experience that I made a complaint about not receiving the items. After enquiry you sent the items again. That is why I stopped ordering with you for some time. Again I am having the same problem.br...
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