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NurseryLive Complaints & Reviews

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Last updated Apr 17, 2024
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NurseryLive reviews & complaints page 37

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J
Jpgm
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Plant delivery

This site is a cheat. After receipt of payment there is nobody to contact except a chat box which has a long queue of customers like me. No delivery updates are available either on mobile or email....
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R
Rounak Ghosh
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cancel & refund!

Website:nurserylive.com

Cancel my order - 4gm1060601

Refund my money! Update me on when will i get the refund???...
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S
Shebah Catherine Warthika
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Product still not delivered

I had ordered pots and seeds on july 5th 2020. But the order has been still not delivered. I had already paid the amount of 419. Now even after us paying the amount why can't there people deliver it to us. Everyday i[censored] check they keep delaying the support call. If they don't deliver it at the earliest i want my money back. I have been trying to contact them through mail and whatsapp still they haven't done anything...
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I ordered plants worth INR 1370 on 31st June and it ahs been over 20 days now the tracking is showing delayed support call and I recieved a message saying order out if stock. I tried contacting them through whatsapp through the number provided however there was no reply....
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Bhoomika Reddy
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Did not receive my order

I ordered plants on nursery live on july5th and did not get any info on the delivery. They are not replying to any mails or calls. There is something fishy. They keep on changing delivery dates....
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Address:Address: Office No. A-3030, 3rd Floor, Marvel Fuego, Survey Number :137, Opp Seasons Mall, Hadapsar Pune Maharashtra 411001 India

I ordered some flower bulb from nurserylive on 18th june 2020 but till today i did not get my product. Even i have not recived any tracking id or any message related to my product after 18th june.
My order id: xywv0142519
My self gokul goswami
From uttrakhand...
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S
Sushree Sanskruti
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Live Plants

My order tkym0133757 was placed on 11th of june 2020 and it's 40 days by now and i have not yet received my order. The order is prepaid. They do not have proper customer care as well. You cannot contact them by any means. When i checked out their reviews in social media, they seem to be frauds as i am not the only victim here. No one has received their product neither they update us about anything. They are simply earning money in fraud way....
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Address:House no W-82, sector 12 Noida (u.p)
Website:Nurserylive.com

Sir (s),
Have placed the order for delivery of planting pots on 14 June, 2020. Order No. WRIP0137875, order value INR 659.
firstly, there is no mode of communication where one can raise an issue other than a whatsapp no to which nobody responds, i have been fed up of this followup with these guys.
and Now, when they have replied, they are saying of delivery of complete order whereas i have received only the complimentary...
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chandra9p
from Mumbai, Maharashtra
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pre paid order# zi8z037259 placed on 29th june 2020, no response yet

I have placed an order #zi8z037259 (Rs.884) with https://nurserylive.com on 29th june 2020. Till now no response from them. Even if i send a mail, whatsapp, not a single response from them. Even they are not cancelling the order. As i am from ap (Monsoon ends here early), there will be no use if i receive the seeds late....
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I had ordered for live plants (Order no b5ur0144235) on june 20, 2020. Till today, 15th july, 2020, the plants were not received by me!
I wrote several emails - but only received some vague answers - and your site shows order shipped on 9th july (So late!) - expected to be delivered to me by 13th july, 2020. Unfortunately, till 15th july, 2020- no trace of the plants!...
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M
Minal1991
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Order not received

Website:www.nurserylive.com

I placed a order with nursery live
Didn’t receive the plant
Money is paid already...
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Address:Office No. A-3030, 3rd Floor, Marvel Fuego, Survey Number :137, Opp Seasons Mall, Hadapsar Pune Maharashtra 411001 India
Website:nurserylive.com

I have ordered 4 small plants from nurserylive for rs. 864 on may 9th 2020.
Till now i didnot receive the item. I need complete refund as i dont know the status of order. Also i see many complaints that they ship dead plants.
Please get me full return. I dont trust them anymore. I have sent some 5 mails and tried to contact their whatsapp number, no help....
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Address:sy no 76, hommadevana halli, ck palya road, Bannerghatta Main Rd, Gottigere, Bengaluru, Karnataka 560083
Website:nurserylive.com/en

Pathetic customer service.
I had ordered my plants on 26th june 2020 and there is no update on the order page and it states that ready to dispatch on 29th june, but did not receive any call or they dint provide any update.
Wasted my money.
Dont know whether I will get my order or not.
Really disappointed....
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G
Guruprasad12111992
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dont want order anymore!!!

I had ordered for seeds only on 09 april 2020, which is even after lockdown but if they cannot send the order at that situation means they should not have accepted yhe order but despite of doing that the order was placed and payment was done but still i didnt recieve my order nor any communication from nurserylive. I cannot even contact nurserylive but only by e-mail communication i asked many times for refund but they say that order is with...
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Deepa Reddy Padamati
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Not delivered the plants

I’ve placed an order of 12 items on 16th March, 2020 from online nurserylive.com. As there was lockdown, I have written a mail asking about the delivery date of the product. After sending continuous mails, they sent reply after lockdown, I shall receive the plants.
Till now I’ve texted more than 40 times through WhatsApp and 15 emails ...but all in vain. I’ve paid 2900 rupees. Such a bloody ### organisation...
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A
Akshay Tigga
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Online order not being delivered

Address:Office # 3030, Marvel Fuego, opposite Seasons Mall, Hadapsar, Pune, Maharashtra 411028
Website:www.nurserylive.com

I placed an order on their website on 24th June.
Today is 4th July and still no updates from their end.
I tried writing mail([protected]@nurserylive.com) to them, but all the mails get rejected.
Their contact number([protected]) is not working.
And they don't respond on whatsapp(+ 91 [protected])
I have already paid for the order and now I'm stuck....
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J
jogeshwar singh
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Product not recieved

Address:Nursery live
Website:Nursery live

I ordered products on nursery live
On 25th may
After repeated complaints to nursery live no gain
My order i'd isyj2k0116615...
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Address:Office No. A-3030, 3rd Floor, Marvel Fuego, Survey Number :137, Opp Seasons Mall, Hadapsar Pune Maharashtra 411001 India
Website:nurserylive.com/en

My order number jm5h0145372 is not yet dispatched.
Order date was 21-june-2020
Every day the tracking page updates that the support will call 2 days later. I have not received any call from them. I have tried reaching out via email, whatsapp and no reply. There is no option of cancellation or refund on the website....
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A
Ashmeetsahni
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Placed an order on 17 june

Address:Noida
Website:Nurserylive.com

I placed an order with them on 17 june MD9D0140654 of rupees 644 . They have not shipped order and neither returned my money . They are not responding to my mails also...
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S
Saino W
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nursery live

Website:nurserylive.com

I had placed an order on july 1 2020. And requested for cancellation on the very same day as the confirmation mail sent had different orders. When contacted them on watsapp, there is no response. Seem to be a fraudster company. Want to get my money back...
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