NurseryLive Complaints & Reviews

The customer care service is highly useless as I myself registered complaint many times and every time they ask same details and ends with we will get back to u. But they never revert back.Probably the no.1 fraudulent website in gardening domain goes to Nursery live. I request people not to do any business with this traders as they are purely fake website with just successful transaction and no order confirmation or invoice issued.not even u can get your refund. Time to report in cybercrime about these people

My transaction was successful but no order confirmation !
Its been 3 days now.. Even After approaching multiple times and various platforms.. Including facebook twitter and gmail..it seems like my complaint falls on deaf ears!
Highly disappointed and would suggest no one to ever order from this site!

My money was debited but not confirmed the order and other time I transacted money it get sucess pls resolve it

Regarding my complaint on nurserylive for not delivering some of the orders, they had very conveniently sent me details of my previous order no : XIQD0128866 which was already delivered & of which I didn't raise any complaint though they didn't send me the pebbles in correct number as mentioned in their website ! I received 2packs of 50gm large pebbles out of 4 with the jasmine plant pack & 1pack of 50 gm small pebbles out of 5with the hibiscus plant packs (I never complained about this) but now I need all the undelivered pebbles packs also to be delivered! Regarding the complaint placed on order no:PJMS0127980 they have attached the undelivered items with the shipment no. of the delivered partial items of the order & are claiming the have sent the undelivered products too ! So iam sending details of the pictures of 1) Their reply 2) pictures of pebbles sent 3) pictures of the number of promised pebble pack in their website 4) pictures of confirmation of order sent by them with the products I ordered & the amount of money payed 5) pictures of products they delivered me from the order list 6) pictures of the undelivered products which I ordered from the list of products confirmation!! Please ask them to go through in detail my complaint & refer to the pictures I sent & send me the undelivered products or refund my money by calculating all together as mentioned with each undelivered products! They also sent me email regarding one dot embossed round yellow railing planter out of the 5! That email I will sent in the continuation of the complaint

Even after sending detailed descriptions of the undelivered products, nurserylive hasn't sent me any reply! Hope they see my updates & comments & take it seriously & deliver the undelivered products or refund the correct amount for the undelivered products! Need an early reply!

You haven't refunded the amount of Rs.1610 which I have paid for 12inch(30cm) Polka railing oval metal planter 5 in number! You no where described you delivered it! So refund the amount for this undelivered product along with Rs. 800/- for the remaining undelivered product! I have attached picture! Refer to it & refund the total amount!

As I was unable to load the pictures, I sending it now! 1) confirmation of the order no: PJMS[protected] picture of 12 inch( 30 cm) polka railing oval metal planter