| Address: Pune, maharashtra |
| Website: Nurserylive.com |
I ordered some products from nurserylive on 6th of june 2020! About some of my products came a month before, the remaining products planters & plates & some articles haven't been delivered yet! I had written regarding this emails many times, sent messages many times through messenger, WhatsApp, Instagram, tried contact through phone & chat, but there was no response from them to any of these! Recently I went to their website to see what the status is, but I found my order details deleted instead they had put Rs. 1004 on my wallet, while the actual amount for the remaining products is around Rs. 3000/-! I wanted them to either deliver my remaining products( the details of which I had sent them through emails & other messages) or return my correct refund money, & also they must send me a reply to my messages.
NurseryLive customer support has been notified about the posted complaint.
Aug 16, 2020
Updated by Vasuki Durai Sending pictures ofthe continuation of the complaint made on order no:PJMS[protected] pictures of the products partially delivered to me by from the list of orders in the confirmation email 6) pictures of products undelivered from the list of order confirmation email 7) acceptance & confirmation of product of yellow dot embossed round metal railing planter not delivered by nurserylive themself but they have written they delivered it citing the delivered products shipment number of the order PJMS0127980! Either deliver the products or Refund the money paid, correctly calculating the amount given against each product order or refund the money! Go through everything properly & accept the mistake done by you! I need immediate proper acceptance & taking immediate steps
Sep 01, 2020
Updated by Vasuki Durai You haven't refunded the amount Rs. 1610/- which I have paid for 12inch(30 cm) polka railing oval metal planter undelivered! You can also refer in your order confirmation! Refund this amount along with Rs. 800/- for the undelivered products! I need the refund immediately!
Sep 01, 2020
Updated by Vasuki Durai You haven't refunded the amount of Rs.1610/- paid for 12inch(30 cm) polka railing oval metal planter which is undelivered till now! You can refer in the confirmation that you sent me! Refer also to all my emails, messages & pictures I had sent! Refund this amount also immediately!
Sep 05, 2020
Updated by Vasuki Durai I went today to see in their website atleast the Rs.800/- they claimed to have been refunded to my account has been updated or not! But there is no refund payment option in my account! When I couldn't see my refund then how can it be useful to me! Please someone take action against this fraudulent website! I am fed up complaining about them ! So I think in no way I can get my refund money back! What should I do next to get my money back?
