I would like to complaint against nursery live for order no [ur63039322], total rs 1, 595, done dated 28-may-17, after several follow-up approx.. 8 days received 5 plants instead of 6 plants. 6th pant till date not delivered and tracking says expected to be delivered by 14-june (Aprrox after 17 days of order).
The other 5 plants which got delivered on 05-june are in horrible conditions, the plants are completed dried & within 24 hrs 4 plants out of five plants are dead – stems are totally brown & have no shelf live.
On 06-june immediately after receipt of order delivered i informed nursery live & time and again they ask me to send pictures of plants. Repeatedly i am telling them they all are dried & dead, they are not able to believe & not refusing my money nor replacing dead plants.
I lost rs. 1595 – 1 plant not delivered till date & 4 plants are dead. The customer service team is pathetic & not able to understand & help to solve clients queries.
I want my money refund from nursery live at any cost.
The nurserylive website puts attractive pictures to attract money. But in reality they give bad quality plants.
Dishonest people who don't care for customers.
I seriously don't recommend nurserylive to anyone. Please don't buy plants from this website.