NurseryLive Complaints & Reviews

My name naga peddiraju chennu i ordered plants but diidnt get mails from you...

I won an indoor garden which I ordered 3 days ago. I paid shipping fee 299rs.
But now its been 3 days and I didn't get any order update.
I am trying my best to contact them but no response.
I want my order update as soon as possible....

My transaction is failed but debited my money...

I had placed an order on19th April but I have still not received the product or refund. I had registered my complaint but they are insensitive to it. And this time I logged in they have removed the order history. But I have email and I am attaching it with this complaint....

My order no. Is NLV[protected]. I ordered 10 different kinds of seeds of which only 4 have germinated. They've all been sown in a good quality seedling mix and kept in an artificially controlled environment with temperatures between 20°C to 25°C. It's been over 16 days and still 6 varieties haven't germinated. I talked to a customer support person via the live chat feature on the website and she doesn't seem to care. I feel cheated that after...

I placed an order online on NurseryLive.com on the 8th of September worth Rs 1952. My order number is NLV14115739. I have been patiently waiting for the delivery since then but all I have received so far has been a free sample of rain lily seeds. This sample was shipped by the website via courier Delhivery tracking id[protected]. This however is NOT my order. This is just some free sample of seeds that they sent me and are worthless. I...

My order for five plants with pot valued 1252 on 10 October.

October 18 this got delivered but only seed no plants.

When tried customer care mail and number no response....

Ordered strawberry plant but received the seeds not even the seeds of strawberry .

Completely different from the product which we ordered at the exorbitant price that is and The one which not been ordered was delivered...

Ref order NLV[protected] of
30 Sep 20
Petunia seeds ordered have still not been received.
Kindly response immediately.
In case of inabilitiy, kindly refund the amt....

I ordered a bamboo plant on june 29th and still not delivered..i havnt evn got an update on what happend to the plant.when i check order status it says page not found..i atleast want my payment back..order no. F7B7037252...

Cheated by NurseryLive with Order#: NLV[protected]that they claim to have delivered, just on the basis of false claim by their courier. They have no Proof of Delivery that is received by me; not even entry record in my apartment. Not ready to deliver or refund now......

I ordered for 3 layer bamboo plant however they sent 2 layer plant which is of less value. Further they didnt send any plant o booster which they mentioned as free. On contacting them no response from their side. I guess they respond only to new sales queries and not to any complaints. If they cudnt exchange the product at least they should refund the extra money they took. They are cheaters....

I have not received my order yet. And i am not able to reach to any customer care.

I want my issue should get resolved...

I’ve ordered plants in bulk in March but due to lockdown I haven’t received the delivery.
Since June I’ve been tracking them but very few plants are sent and still I need to receive the other ones out of the total order.
My order ID is 9SAJ089437...

I ordered a plant in nursery live website I paid the money I din get any sort of messages regarding the order, tracking id, no reply from any person, fake company...

I had ordered my order from nurserylive order number (4var069553) on 28th july, 2020. My email id is [protected]@gmail.com. Since thenmy order is still in transit or rescheduled and till date havent received despite sending multiple mails and chats.
I want to teach them a lesson as several people are being cheated by them.
You can check the complains by various people on their page or
Social media or even on google.
Kindly...

I have ordered rs1413 worth plants and seeds on 5th september 20 on nursery live website as guest with out any registered account. The transaction went successful but company has not confirmed order transaction or any order acknowledgement details given. Approached customer care but they just said sorry no prompt response....

My order no. Is 9saj089437 was placed on 16th of march 2020 and it's been too long by now and i have not yet received my total order. I received only 3 small plants out of 12 plants and 6 pots. The order is prepaid. They do not have proper customer care support.
They are either cheating or lacking business ethics. It's a very serious matter. Please look into this matter before it's too late. Also! In below picture just look at this...

I’ve been trying to call and message them but no response...

I ordered some seed of ₹239. The payment gateway is faulty and the first transaction failed but my bank account got debited. The second attempt at payment was successful. So, my bank account was charged twice (₹239+₹239=₹478) for a single order and I didnt get any refund and reversal of the amount debited. The excess money was just lost.
The customer care at nurserylive did nothing to help me in this matter....