| Address: sy no 76, hommadevana halli, ck palya road, Bannerghatta Main Rd, Gottigere, Bengaluru, Karnataka 560083 |
I had placed an order for 6 plastic planters on 27th Aug 2020. But till now they have not delivered the product and when I asked about the status, they said that they could not source the mentioned product, so they are issuing me a gift card for the same amount to their website wallet and forcing me to buy something else for the same amount. First of all, there was no such gift card issued and there was no communication from their side that they cannot deliver this product. Moreover I don't want any other product from them and I want a refund of my money. On 24th Oct, I had a follow up chat with their representative on this but after explaining that I want a refund for my amount, they are not responding to my calls or chats.I've tried reaching them 5-6 times in the chat window but no one is sending reply.
NurseryLive customer support has been notified about the posted complaint.
