NurseryLive Complaints & Reviews

Hello,

I ordered a plant (Syngonium ( Pink ) - Plant) on Nov12th but there is no update yet. It is not even shipped and the worst part is there customer service is not at all willing to listen and take the concern of the customers. I like your intervention in this to get the matter resolved swiftly.

Thanks,
Bhavin...

My name is srinivas kandula, resident of Villa No: 44, Aditya Casagrande, Gandipet Main Road, Hyderabad-500075. . I am chairman, Capgemini Technology Services India Ltd.

I have placed an online order to purchase 10 redneck plan trees in favour of Nurserylive, a pune based company ( www.nurserylive.com) on their website, physically situated at A-3030, 3rd Floor, Marvel Fuego, Survey Number: 137, Opp Seasons Mall, Hadapsar,...

I have placed an online order to purchase 10 redneck plan trees in favour of Nurserylive, a pune based company ( www.nurserylive.com) on their website, physically situated at A-3030, 3rd Floor, Marvel Fuego, Survey Number: 137, Opp Seasons Mall, Hadapsar, Pune, Maharashtra-411028. I have made an online payment of Rs 5569 using my ICICI debit card. I was given as order no: NLV[protected] by Nurserylive on confirmation of receipt of payment against...

I ordered strawberry kit by ORDER
NLV[protected] but today I received the package without strawberry saplings. Kindly Check and resolve the issue...

I have order some plants on November 1, 2020 . They promise of delivering order in 7-8 days and charge extra shipping also. But it's more than 10 days that I have not received the order yet. Also they reply with the cliche email that the order is still processing without updating about the delivery date. I received a single plant out of a set of 5 and the status for the same is showing delivered....

My order no. is— Order NLV[protected]
I have just received the empty pots only.. haven’t received the plants...when can I get those stuffs?...

I ordered two plants((Jade and Syngonium plant) but today when I opened the package only one plant is their (synogonium plant) jade plant is not their and delivered plant also fully damaged. I want jade plant my order no NLV[protected] please check it and let me know what happened right now i am not happy with your nursery live products...

I have ordered 4 seeds and 3 -900gm cocopeat which was about 649₹ bit i have only received the seeds whic are worth 110+55₹ but I haven't received the Cocopeat which was worth 446₹ and they have sent me a mail that they have sent the whole order but I have only received the partial and now they are not replying to the calls and mail...

I placed an order dated 1st november amount rupees 1252 my mobile no [protected] my id [protected]@gmail.com my customer id NLV[protected] MAP ID 14501103 . I received the delivery today and a few items were missing from my order. I received tomato cherry honey seeds only while the order contained a lot of other items as well. I request you to kindly look into the mater and provide me with a quick solution....

I ordered from nursery live platform a jade plant in offer,
I paid 99/-₹ for it.
But yet I have received any plant after 10 days of ordering.
I was supposed to get my plant delivery by 5 Nov. But yet have not received any.
There is no customer care number nor their sales agent reply fast via email.

Please look into this matter.
Else return my money ASAP.

Or I'll file complaint...

Order number NLV[protected] order on 01.11.2020 and paid amount through PayU. . But plants not yet delivered as well there is no response when we sent message through watsup and live chat.

If not delivering the plant arrange to refund the same....

I placed my order on22 oct, 2020.
It's been 13 days and I can't wait it any longer.
Therefore, I wanted a refund for the paid amount as soon as possible.
Thank you....

I have placed 3 orders in nurserylive worth Rs. 4555/-. but there is no update or even tracking link to check the status. They are not communicating through email, phone, or whatsapp.
Here are the details:
NLV[protected], NLV[protected], NLV[protected]...

I have ordered plants for Rs 199
But didn't received any...

The company do not have any contact information there chat bot is useless and moreover email doesn't work

I have complaint many times about receiving dead plant but no use
They ignore...

Dear Team,

Order NLV[protected] not yet delivered...please try to deliver on priority basis also the full payment has been madr...

Dear Team,
Order NLV[protected] has not been delivered at the adress yet...and the payment has been made...please deliver the plant on priority basis......

Order number NLV[protected]

I ordered a lot of seeds from the company but never recieved any.

They don't have a customer support number.

They have email and chat but are not responding to my email or chat messages....

I had placed an order for 6 plastic planters on 27th Aug 2020. But till now they have not delivered the product and when I asked about the status, they said that they could not source the mentioned product, so they are issuing me a gift card for the same amount to their website wallet and forcing me to buy something else for the same amount. First of all, there was no such gift card issued and there was no communication from their side that...

I have ordered a jade and a syngonium plant which i ordered 7-9 days ago but still i have not received my order, Now your are giving a cashback voucher of rs 149 but listen i want plants only, i dont need any cashback, If you want to give cashback give it to my aacount directly, dont try to cheat....