Respected sir / madam,
I wanted to buy a mobile from a seller on olx. He told me that contact me, when i called him, he sent me the picture of our indian army and he told me that this is my pic. Because of indian army, i believed on him, and firstly i paid ₹500 in advance after that he told me that you have to send ₹530 as charge of indian army parcel. He sent me the receipt of courier, the receipt is of indian army courier. After that i paid ₹530.
But today i got a call from another person and he told that you have to pay full amount of the product after that i delivered your product, i understood that i am cheated by them, so i didn't pay more amount.
I requested to you that please find them and stop their fraud because they blame our indian army and worse their name. 🙏🏻🙏🏻
The contact no. Of that person is [protected], [protected] & [protected].
His olx profile is https://www.olx.in/profile/[protected]
Aug 14, 2021
Complaint marked as Resolved
Verified Support
Jul 10, 2020
OLX India Customer Care's response Dear OLX User,
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.
As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.
Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX!
Thank you for sharing your concern with us and we regret the inconvenience caused to you.
we understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.
- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the user.
- Chat/message history with the user.
- Contact number/email address of the user.
- Please update if the user shared the number through voice or text message.
This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Awaiting reply from you!