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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 98

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V
Vaisakh santhosh
Aug 12, 2020
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Address: OLX.in

This is my Acc is-[protected] I have selected a wrong package and I accidentally activated it.it was actually a boosting package kindly please return my 249 on my account
+2 photos
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    Poorna D Raval
    Aug 12, 2020
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    (It’s in detailed for all references) my husband is a victim of the fraud incidence happened on 11 august 2020 through olx app.
    We wanted to purchase refridgerator and searched over olx, where my husband found one 6 month's old fridge om vikas patel 's account my husband got message from him, the person vikas patel was telling himself as a army man, so he started chatting and talking with full of respect and believe, first he asked to pay some initial amount, he also showed his army card, and other documents like army recipient an all, after my husband did payment of rs 8500 he got another call from delivery person who said to deposit more money as security. There we recognize that he got trapped and cought in fraud case and he started refusing the delivery.in reply from vikas, he stated that let’s cancel deal and start next process from army office. I will refund you on your account. He told my husband that my senior saying me that once delivery reach i will refund but no amount is refunded till now. We continues calling him he using lots off abusing language and this is like mental trauma for us.
    We searched a lot on internet and found already complaints on the name vikas patel for different fraud cases regarding olx sell.

    We have registered complaint on olx but they didn't show any response, may be they also involved in this scam as they still didn't del that person's account from olx.

    Looking forward to your response
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      R
      Rejanith Madathil
      Aug 11, 2020
      Resolved
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      Resolved

      Address: Domlur Army Camp, 96, LInk Rd 4, BDA colony, Domlur village, bengaluru, karnataka 560071

      Saw an advertisement of a bike at olx on august 10, 2020, and showed an interest in purchasing it and it was fixed to be purchased at rs. 25, 000. All the documents submitted by the seller were of indian military service personnel and that made me to believe that he was a genuine seller. Paid rs. 3000 in advance and he told remaining payment will be cash on delivery. Today on august 11, 2020 when asked about the delivery it was told to pay rs. 11, 000 as it was some military policy... That was also made.. Again it was told to pay rs. 11, 000.. The deal amount was paid to the seller by phonepe.. And he again tells that rs.15, 500 has to be paid and until then bike cannot be delivered.. And this amount is refundable by the delivery boy. Just lost our rs. 25, 000... The same should not happen to others..
      +6 photos
      Aug 6, 2021
      Complaint marked as Resolved 
      Dear OLX User,

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

      - Your registered phone number on OLX
      - Transaction receipt if any, in context to advance payment.
      - Ad id through which you have contacted the suspect.
      - Chat/message history with the suspect.
      - Contact number/email address of the suspect.

      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

      Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      Awaiting reply from you!
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        P
        PriteshPatole
        Aug 11, 2020
        Resolved
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        Resolved

        Address: I've found this on #OLX. What do you think? New car sale in now www.olx.in/item/new-car-sale-in-now-iid-1586204244

        Dear sir,

        Mera nam pritesh patole hai, maine olx par add dekha wagon r ka or availability puchaa, usne contact no diya ajay yadav [protected] or call karne bolaa.. Usne aapni information diya "mai indian army mai hu, culaba mumbai. Meri car bechni hai jo uske friend ke nam par liya hai arvind desai, mera transfer hua hai kashmir to muje ye car bechani hai, car abhi army qter mai hai owe sidha aapke ghar par aayegi, usne car rc copy uska id card aadhar card and pan card sab details bhejaa. Muje tokan amount 7150/- manga or bolne laga indian army par bharosa nahi hai kya, aaplog ki raksha karte hai pure time aap aisi bat karte ho. Usne indian army ka naam leke muje bahalaya.. Maine 7150/- transfer kiya fhir usne muje ek challan bheja to indian army ke letter head par the or owha ke officer ka photo bhejaa jo kam kar rahe hai. Muje bilkul bhi nahi laga owe fraud kar raha hai karke.. Fhir muje courier bande ka phone aaya phone no [protected] or bolne laga aapki car 30 mint mai ghar aajegii, insurance ka payment karna hoga 21750/- uske bina transfer nahi hogaa.. Mai shock hua ye kya naya issue hai, maine ajay yadav ko call kiya to owe bhi bolne laga ha owe to army trasnport ka rule hai or usne koi ceo se bhi bat karai ki this not fraud aap yakin rakhe bande par. Insurance ka aapko payment dena hoga uske bina car delivery nahi hoga. Maine half payment kiya 10000/- or bola abhi muje car bhejo baki ka aane ke bad. To usne mana kiya or pahle payment manga. Delivery man bhi aapna location nahi bata raha tha. Muje pata challa mai fas gaya hu. Na hi koi car aayi or nahi mera paisa aayaa. Abhi bhi ajay yadav karke jo banda hai bindas phone utha tha hai or bolta hai jo karna hai karo mai paise nahi dugaa.

        Mai aapko request karta hu aisa log indian army ka nam badnam kar rahe hai or bahut bada fraud kar rahe hai. Mera paisa to gaya or kabhi milne ka koi chance nahi hai maine bhi sab loan leke use pay kiya tha kyu ki indian army par bharosa hai.

        Mai sare documents or phone no details bhej raha hu aapke reference ke liye. Please strict action lenaa.

        Fraud person name and phone no
        Ajay yadav [protected], [protected], [protected]
        Office phone no [protected],
        Delivery person no [protected]
        +6 photos
        Aug 11, 2021
        Complaint marked as Resolved 
        Verified Support
        Aug 12, 2020
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing the concern with us.

        We completely understand your situation and apologize for the inconvenience caused.

        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

        Addressing your concern is our priority and we will always give you the best possible service.

        Thank you for contacting OLX!
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          Y
          ysp@13199
          Aug 11, 2020
          Resolved
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          Resolved

          Hello my account has been suspended by olx for no reasons.
          I haven't made any of the frauds nor i have done anything wrong.
          I just sold 2 items successfully on the olx with both customer served with 100% satisfaction.
          I want to sell more items as due to pandemic i have my own financial issues in the home.
          I understand there might be something with my account so i made another account with my new number after posting the advertisement they also suspended my another account.
          How am i need to handle this situation?
          Please resolve my issue and reactivate my both the accounts.
          Aug 11, 2021
          Complaint marked as Resolved 
          Verified Support
          Aug 12, 2020
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            V
            Vaisakh santhosh
            Aug 10, 2020
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            Address: Olx India
            Website: Olx.in

            I had purchased a package worth rs 249 in olx and payment send successfully and now they are showing i need to pay another 79 rs to post each ad i need my money back as soon as possible
            +2 photos
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              A
              Ak., nash
              Aug 10, 2020
              Resolved
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              Resolved

              Address: Haryana
              Website: Olx.in

              I had paid ₹250 to get my ad featured in olx. The transaction was successful and money got deducted from my account bt the ad was rejected due to technical errors. I had complained them about this by writing emails to them, they got back to me after two days and reactivated the ad bt the featured package was gone. I again wrote to them bt they are not responding. I want my ₹250 back. Plz don't cheat your sincere customers.
              Aug 11, 2021
              Complaint marked as Resolved 
              Verified Support
              Aug 11, 2020
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for the inconvenience you may have experienced while using our App.

              Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

              We deeply appreciate your patience and understanding.

              Thanks
              Team OLX
              One person proud to me 38000 On Olx Please return To my Cash

              Return of money - Comment #3797318 - Image #0
              Return of money - Comment #3797318 - Image #1
              Olx person proud to38000to me here details to here please refund my money
              My name is Azhar Adil
              Mob- [protected]
              I had paid ₹250 to get my ad featured in olx. The transaction was successful and money got deducted from my account bt the ad was rejected due to technical errors. I had complained them about this by writing emails to them, they got back to me after two days and reactivated the ad bt the featured package was gone. I again wrote to them bt they are not responding. I want my ₹250 back. Plz don't cheat your sincere customers.q

              Return of money - Comment #3893371 - Image #0
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                M
                MUHAMMED MUHSIN PK
                Aug 10, 2020
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                Address: FIRST FLOOR WZ_58-61, VASHISHT PARK,NEW DELHI,SOUTH WEST DELHI, DELHI 110046 UDKON INFOTECH PVT LTD

                Iam an olx user, i saw a handwriting job with olx and i texted a select one and they said i was connected to whatsapp and contacted whatsapp and they told me all the details
                So they and the writing job told me to pay rs 1800 and i closed the net banking
                They sent me a courier that courier had all the details about handwriting
                As the courier agreement said, i did not receive any training
                However i finished the courier and wrote and sent there
                But a few days later i got a reply and got there and it was all over but the announcement was changed to saying that my courier was refusing. All the money was gone as the money i borrowed from somewhere was used for work
                +6 photos
                Aug 12, 2020
                Updated by MUHAMMED MUHSIN PK
                Iam olx user lost my 1800 rs in olx handwriting job
                Olx in handwriting Deepika
                Aug 24, 2020
                Updated by MUHAMMED MUHSIN PK
                _
                Aug 27, 2020
                Updated by MUHAMMED MUHSIN PK
                Pls remove this complaints
                When removal process complete after cash refunded
                Aug 27, 2020
                Updated by MUHAMMED MUHSIN PK
                Pls remove my all complaints I have no problem cash was refunded after removing complaints
                Dear Muhsin,

                We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us:

                • AD Id on which you contacted the user
                • Contact details of the suspicious user
                • Proof of fraud (like payment screenshots, delivery receipt, etc.)

                For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety

                Thanks,
                Team OLX
                MUHAMMED MUHSIN PK's [Complaint's author] reply, Aug 24, 2020
                Dear olx all proofs are available
                How send the details
                My number [protected]
                Pls reply
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                  V
                  vsk12345
                  Aug 9, 2020
                  Resolved
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                  Resolved

                  On 05 june 2020, sahil kumar, a army person is selling 19000 rs mobile in 7500 rs only, he sent me a bill, his aadhar card photo and photoes. He told me to deposite rs 550 on paytm for courier charges. I paid. Then i read something about him on google, then i come to know that it is a fraud. Can anyone return my money rs 550.
                  Sahil whatsapp and calling number -[protected]

                  Paytm number -[protected]
                  Ifsc - pytm0123456

                  Courier boy number -[protected]
                  +4 photos
                  Aug 10, 2021
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 10, 2020
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing the concern with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                  Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                  Addressing your concern is our priority and we will always give you the best possible service.

                  Thank you for contacting OLX!
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                    S
                    sahil_bhatnagar
                    from Karnal, Haryana
                    Aug 9, 2020
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                    This is just disgusting. Olx banned my account [protected] & [protected] 4 year and 9 year old account for no reason i had posted a total of 3 ads on both account several people were ready to buy them and you without giving reasonable opportunity banned my account
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                      S
                      swarup sannyamat
                      Aug 8, 2020
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                      I bought a scooty from second hand buyer. They said us to pay in advance. We dis the mistake by paying 14k to them. Now they want more money. Plz help me out. Now when i researched about them i got to know that they are a big scam. Plz help sir. I have many proofs starting from call records to messages etc. Plz help sir as fast as possible. Plz sir.
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                        B
                        Bsoni24
                        Aug 8, 2020
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                        Address: Olx Raipur, chattisgrh

                        Sir, in olx, raipur chhattisgarh, low rate showing mobile, by employees of indian army, airport resiment k20, and vivo s1, sell by extra one, then demand for curior charge then, verify, etc
                        I lost 3000 then not parcel me.
                        +3 photos
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                          V
                          Vaisakh santhosh
                          Aug 7, 2020
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                          Address: Olx India

                          I had paid rs 79 to post an ad and the money was debited from my account and my ad didn’t post yet. Please inform me what’s the reason behind this i want my money back or my post has to be pubilished
                          +2 photos
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                            G
                            gowtham gupta
                            Aug 7, 2020
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                            Fraud person called me now his number is [protected] msg me in this number and called me in this number
                            [protected]
                            +1 photos
                            Aug 07, 2020
                            Updated by gowtham gupta
                            Fake people
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                              D
                              deepakqwerty
                              Aug 7, 2020
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                              The person in olx has posted iphone 6+ 128 gb named as matt staying in shivaji nagar chembur... I bought urgently this phone and its not working. Now the person isn't picking phone and not replying... His mobile number is [protected] and his actual name is muazzam husain mukadam... He says he is doing modelling and seems doing this fraud since long... I lost my money

                              I have got his pan card as well
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                                P
                                Parth Keraliya
                                Aug 7, 2020
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                                I had purchased add from olx and my register mobile no. Is [protected], but i haven’t received features tag 🏷 in my add, please provide my refund rs.119/-
                                +2 photos
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                                  D
                                  Devendra1998
                                  Aug 7, 2020
                                  Resolved
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                                  Resolved

                                  Website: www.olx.in

                                  I have been a victim of a fraud on olx recently and since i am a regular user of olx, i feel highly disappointed by the user experience at your end.
                                  Please find all the proofs attached to this email.
                                  I request you to refund my amount 5120 paid for the swift dzire 2015 through olx.

                                  Link to the ad: https://www.olx.in/item/maruti-suzuki-swift-dzire-2015-iid-[protected]
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Aug 08, 2020
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                  - Your registered phone number on OLX
                                  - Transaction receipt if any, in context to advance payment.
                                  - Ad id through which you have contacted the suspect.
                                  - Chat/message history with the suspect.
                                  - Contact number/email address of the suspect.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                  Awaiting reply from you!
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                                    rajaram5
                                    Aug 6, 2020
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                                    Someone called me and said that your jio number is going to expire, so u will get a otp on your phone tell me that otp number. So i gave it and i got a message that olx account has been created.
                                    So sir/madam please help..
                                    My no-[protected]
                                    Fraud no-[protected]
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                                      Prashantbaikare
                                      Aug 6, 2020
                                      Resolved
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                                      Resolved

                                      Address: Overnight express limited

                                      Hello sir,
                                      3 august i saw a sccoty on olx india
                                      They give number on scooty so i called him
                                      Then they ytold send 1630 ruppes for transport charge and i[censored] doesn't want to scooty they will return 1400.
                                      After than next day of delivery they call me for transport charge 9999. Ande they cut only 99 and driver will pay back 9900. After i pay 9999 tjen told me transaction should be one time. After that i send 9999 again next day then they told send night charge 6999 after that they call me and say again send stand charge 5999.
                                      When i say i don't have no more money they cut call and. And after nobody pickup call.

                                      Sir i request you please pay back my money or i will hang myself because these i borrow from others.
                                      +3 photos
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Aug 07, 2020
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                      - Your registered phone number on OLX
                                      - Transaction receipt if any, in context to advance payment.
                                      - Ad id through which you have contacted the suspect.
                                      - Chat/message history with the suspect.
                                      - Contact number/email address of the suspect.

                                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                      Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                      Awaiting reply from you!
                                      Same incident happened with me yesterday
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                                        R
                                        RAJIB PAHARI
                                        from Kolkata, West Bengal
                                        Aug 6, 2020
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                                        Hello all,
                                        Please do not post or use olx india. They give fake ad. With no reason they suspended my account.
                                        They r having their disgusting policy.
                                        I used to post for rent out my property. They have rules that - once u post one items - u can not post ur next ad upto 90 days. But the activated ad validity is just 30 days. I have no activated ad - though my account is suspended. It is just like harassing people with mentally effect.
                                        Rajib pahari
                                        Email id - [protected]@gmail.com
                                        Ph - [protected]
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