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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2854
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OLX India reviews & complaints page 176

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L
Loud
from Hyderabad, Telangana
Apr 1, 2018
Resolved
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Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524142
Website: Regarding cheating me buy OLX

As i have seen ad in olx and sent my contact number to them. They gave their watsapp number. The ad was given by olx no name mentioned. Iphone 6s pluse. The price for was 15000rs. But they asked to 50percent before and remains after receiving. I have paid first 5000rs and then 10000rs. After paying this they asked me to pay 7000rs for insurance. And said they will return that amount when they deliver the item. All the transactions was done by bank from my account to the account they have given to me. But after receiving the amount no response from them as i have been calling to them. So i contacted police they also called but they are not responding properly. So they iam go to put case on you as the ad was given buy you olx user.
May 11, 2018
Complaint marked as Resolved 
Verified Support
Apr 05, 2018
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

- Your registered phone number on OLX.
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX
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    R
    RAGHU SEHGAL
    from Gurgaon, Haryana
    Mar 31, 2018
    Resolved
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    He is very big fraud, still he is doing same in olx.

    Same thing he had done to me this week, he has taken 1300 rs advance trough paytm mobile no:[protected] and did not given any phone.

    His contact numbers are:[protected], [protected], [protected]

    Olx and cbi team: please search him fast to stop this fraud with peoples.
    May 2, 2018
    Complaint marked as Resolved 
    Verified Support
    Apr 01, 2018
    OLX India Customer Care's response
    Dear Raghu,

    Thank you for sharing the concern with us.

    We completely understand your situation and apologize for the inconvenience caused.

    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

    Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

    Addressing your concern is our priority and we will always give you the best possible service.

    Thank you for contacting OLX

    Thanks,
    Team OLX
    Apr 03, 2018
    Updated by RAGHU SEHGAL
    Dear Olx Tea,

    Please search on Consumercomplaints "vikram balu waghmare" name almost 13 Complaints has been raised about farud by cheter, Still he is doing very confidently with people, but no body has take action from OLX, Paytm, CBI side to stop this fraud with People.

    Please find him fast and take stick action.

    This is very big fraud in india Openly he is doing in Olx with different IDs.

    Dear OLX team,
    You informed that his account has been blocked but he again made fraud for us and took 1000rs for iPhone 6s plus.
    How can we get compensated..
    How many people should get caught for same person through diff numbers. His bank details are from Rajasthan Punjab national bank.
    Why olx is not maintaining Any other proofs of seller while account creation.
    How can olx compensate apart from laying statement that they are just creating platform for sellers and buyers
    I will file a WRIT PETITION with court for not maintaining security concerns for buyers.
    RAGHU SEHGAL's [Complaint's author] reply, Apr 5, 2018
    Hi,

    CBI should also involve in this case, he is big cheater and openly he is doing big fraud with people.

    He is doing openly but olx, paytm etc not able to stop him crime.
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      S
      souvik0416
      from Kolkata, West Bengal
      Mar 30, 2018
      Resolved
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      Address: 712410
      Website: www.olx.com

      Date of the incident :[protected]
      Client number : [protected], [protected] (Paytm number)

      Recently i was looking for an iphone on olx and i met this guy who was agreed on selling this to me for 10000. He said he is in the army so he will send the phone via courier and told me to send the charges for the courier (Rs. 1000) and to send the rest of the money after receiving the phone. So i sent him the money (Rs. 1000) and after that his phone was not reachable. He also sent the pictures of the phone. The invoice of the phone and id card the olx chat, whatsapp chat and the screenshot of the paytm is attached with this complaint and i am requesting the refund for this fraud case.
      So, if you can take the necessary steps of the complaint i will be highly obliged.
      May 1, 2018
      Complaint marked as Resolved 
      Verified Support
      Mar 31, 2018
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing the concern with us.

      We completely understand your situation and apologize for the inconvenience caused.

      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

      Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

      Addressing your concern is our priority and we will always give you the best possible service.

      Thank you for contacting OLX

      Thanks,
      Team OLX
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        K
        Kamal Singh Chaudhary
        from New Delhi, Delhi
        Mar 28, 2018
        Resolved
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        Address: 110077

        To whom it may concern,

        I have bought a second-hand iPhone 6s from olx website on 17 March 2018 from Jaikishan. I paid all the amount through PayTM to this person. As soon as I have transferred the money he just stopped responding and I have lost INR 27000

        I am really shocked and surprised to see that if olx can't give security in buying second-hand products, it's a real matter of shame.

        I request you to work on this and make this person to return my money back.

        I am attaching his adhar card, PAN card and invoice.
        May 1, 2018
        Complaint marked as Resolved 
        Verified Support
        Mar 30, 2018
        OLX India Customer Care's response
        Dear Kamal,

        Thank you for sharing the concern with us.

        We completely understand your situation and apologize for the inconvenience caused.

        We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

        As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

        Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

        Addressing your concern is our priority and we will always give you the best possible service.

        Thank you for contacting OLX

        Thanks,
        Team OLX
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          V
          Viiay
          from Jayamkondacholapuram, Tamil Nadu
          Mar 27, 2018
          Resolved
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          Address: 641603

          I have submitted a job for Airport Ground staff someone person called me you selected pay for Rs.1560 after receive appointment letter but still now not received any letter and also applying same the job they also asking money for job so olx one of the fraud in this kind of action. I am upset of the same searching job for olx. Thanks for the co operation in this regard . Finally I am telling Olx fraud.
          May 1, 2018
          Complaint marked as Resolved 
          Verified Support
          Mar 29, 2018
          OLX India Customer Care's response
          Dear OLX User,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

          - Transaction receipt if any, in context to advance payment.
          - Ad id through which you have contacted the seller.
          - Chat/message history with the seller.
          - Contact number/email address of the seller.

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Awaiting reply from you!

          Thanks,
          Team OLX
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            A
            Aubaid U D
            from Nagpur, Maharashtra
            Mar 27, 2018
            Resolved
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            Sir i have been cheated by a customer he told me to transfer money (13000) for a macbook and he will send that through bluedart now he is not receiving my phone calls and even not replying my messages... Sir please look into the matter as i am a student and i am studying here in pune from jammu and kashmir... I have the band details and phone no. Of that person.. My mobile no. Is [protected] and the person who cheated me movile no is +91 [protected] and i am sendind you bank details of that cheat
            May 2, 2018
            Complaint marked as Resolved 
            Verified Support
            Mar 29, 2018
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing the concern with us.

            We completely understand your situation and apologize for the inconvenience caused.

            We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

            As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

            And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

            Thank you for contacting OLX!

            Thanks,
            Team OLX
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              A
              Antraj
              from Chennai, Tamil Nadu
              Mar 26, 2018
              Resolved
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              Address: Chennai, Tamil Nadu, 600044

              I have purchased asus h81 motherboard and intel g3258 processor from the seller user id is : justin bj contact number is +91 [protected] on[protected] sum of rs.3400/-. After received the mother board is processor slot pins damaged and unable service the mother board and i have called that person but he did not attend my phone and switched off and the fake user deleted his olx selling field and deleted chat everything from the user data field. I request to olx customer support please take necessary action and arrest the fake user immediately.

              Note: the user name :justin bj, his another post name :nokia lumia 730 without display and back panel, and olx view ad id: [protected]
              This is for your reference.
              May 6, 2018
              Complaint marked as Resolved 
              Verified Support
              Apr 05, 2018
              OLX India Customer Care's response
              Dear Antraj,

              Thank you for sharing the concern with us.

              We have forwarded the details to our concern team so that they can take appropriate action on the same.

              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

              Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

              As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

              And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

              Thank you for contacting OLX!

              Thanks,
              Team OLX
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                E
                Er Rohit Kaushic
                from Lucknow, Uttar Pradesh
                Mar 25, 2018
                Resolved
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                Address: Ballia, Uttar Pradesh, 277001

                Sir date 23/03/2018 ko maine olx pe ek iphone 6s dekha jo mujhe pasand aagya maine iphone 6s ke owner jiska naam aashish kumar jo ki crpf me constable hai un se contact kiya uske baad deal done ho gaya 17, 000 me.
                Usne mujhse paisa apne account me dalne ko kaha aur usne bola ki mobile courier kar raha hai. (Overnite courier) maine uske account me 17, 000 thousand rupee, daal diye iske above me usne mujhe courier ka photo rasid mujhe whats ap kiya jisse mujhe laga ki sach me usne mujhe phone courier kar diya lekin courier aaya nhi balkie wo bol raha ki 51, 000 aur account me daal do uske baad couier aapko handover kar diya jayga aur usne mujhe bola ki 24 ghante me courier mere pass aa jayega, sir maine apni id proo[censored]sko whats ap kiya tha jisse mujhe dar hai ki mere id proof ka kahi future me galat use na kare... Sir aapse request hai ki meri problem ko solve kiya jaye aur mere paisa kaise return hogha iska kuch solution bataye ye meri puri jama punji thi.
                Sir maine aapki olx site pe bharosa kar ke phone ki deal ki thi but mujhe maalum ni tha ki mere sath fraud ho jayaga.
                Sir please i request you meri madad kijiye...
                Contact number — [protected]
                May 9, 2018
                Complaint marked as Resolved 
                Mar 28, 2018
                Shaba Saheb's response
                I want this seller contact No. Moulded Aquarium with 3 Cute Fishes with inbuilt motor.

                Verified Support
                Apr 05, 2018
                OLX India Customer Care's response
                Dear Rohit,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                - Your registered phone number on OLX.
                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the seller.
                - Chat/message history with the seller.
                - Contact number/email address of the seller.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Awaiting reply from you!

                Thanks,
                Team OLX
                महोदय,

                आपके olx पर एक ऐड डाला गया C9 pro का जिसका मूल्य 16500 था
                मैंने बिडिंग में 14000 डाला सेलर तैयार हो गया उसने मुझे कोरियर की कापी wp पर सेंड की
                और मुझे [protected] में paytm में 5000 सेंड करने को कहा मैंने पैसे सेंड भी कर दिए
                पर मोबाइल नहीं आया
                इनका olx पर suroj स्थान kurrnool laxmi nagar के नाम पर है
                इनका no [protected] है
                कृपया इस ad को trace करे यह बहुत बड़ा fraud है जाने कितने लोगो से fraud किया होगा
                इसका एक और ad OLX यूजर के नाम पर है जिसमे पत्ता अमरकंटक दिया गया है
                OLX India Customer Care's response, Apr 5, 2018
                Verified Support
                Dear Pradeep,

                Thank you for sharing the concern with us.

                We completely understand your situation and apologize for the inconvenience caused.

                We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

                Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                And also for any assistance required in the same please do contact us on [email protected]. We assure you that our top priority is to maintain a safe and secure OLX community.

                Thank you for contacting OLX!

                Thanks,
                Team OLX
                This add posted seller was a fraud person
                He cheated me. He messaging wrongly bad words are using here.
                So I want this add contact Number. And full information about this add posted person. I'm taking legal action to him so please provide nessessory details. Thanking you sir
                Contact No. [protected]
                Shaba legal advisor
                OLX India Customer Care's response, Apr 5, 2018
                Verified Support
                Dear Shaba,

                Greetings from team OLX!

                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [email protected].

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Thanks,
                Team OLX
                I don’t know what is this ip banned and I don’t know how to fix it helo me out
                OLX India Customer Care's response, Apr 5, 2018
                Verified Support
                Dear Priyanka,

                Greetings from team OLX!

                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [email protected].

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Thanks,
                Team OLX
                Hello, myself Venu
                A person from OLX cheated on me he told he will unlock my iPad for 2000 I paid by Paytm and after paying he is asking for another 2000 and refusing to refund my money
                Please help get my money back
                This is a serious issue my parents are forcing me to get money back
                OLX India Customer Care's response, Apr 5, 2018
                Verified Support
                Dear Venu,

                Thank you for sharing the concern with us.

                We completely understand your situation and apologize for the inconvenience caused.

                We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

                Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                And also for any assistance required in the same please do contact us on [email protected]. We assure you that our top priority is to maintain a safe and secure OLX community.

                Thank you for contacting OLX!

                Thanks,
                Team OLX
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                  Akhona kumar
                  from Churachandpur, Manipur
                  Mar 25, 2018
                  Resolved
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                  My self vivek singh rajput
                  Maine riya international ka add dekha olx
                  Part time job.
                  Mujhe acha lga or maine intrest pr paise lekar registration kiya wha pr mujhe riya international ka account number diya gya paise transfer krne ke liye kha gya..
                  Maine registration kr diya rs 2900 ka uske bad udhar se koi reply nhi a rha hai or
                  Healp line number pr koi call bhi receive nhi krta...
                  Mai bht hi poor family se belong krta hu plz mera help kijiye... Taki mera trh koi
                  Or in frebiyo ka sikar n bne..
                  Plz healp me, please please, please, please, please, please

                  Thanks
                  May 9, 2018
                  Complaint marked as Resolved 
                  Verified Support
                  Apr 05, 2018
                  OLX India Customer Care's response
                  Dear Mr. Kumar,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                  - Your registered phone number on OLX.
                  - Transaction receipt if any, in context to advance payment.
                  - Ad id through which you have contacted the seller.
                  - Chat/message history with the seller.
                  - Contact number/email address of the seller.

                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                  Awaiting reply from you!

                  Thanks,
                  Team OLX
                  Helpful
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                    Ady Ghumra
                    from Junagadh, Gujarat
                    Mar 23, 2018
                    Resolved
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                    Address: 362001

                    The person above named having olx account, and have posted to sell iphone 7 plus 128 gb, as i wanted to purchased second hand phone i have search and approached the above olx user on olx.in, after discussing few things, i have discussed to exchange my phone with his phone and i have to 7000 more with exchanging my phone (Iphone se 64 gb), as our deal was fixed he asked my address to send courier, i have provided and he said to send courier charges through paytm, so firstly i said him i will send rs.500/- rupees only and rest amount after delivery but he thereafter he said that he reached at courier office to send parcel, asking rs.1080 for courier charges therefore i asked first send proof of receipt or parcel details, he send some pictures and receipt (Which i understand later that he was not actually present at courier office) but at that i was in hurry and couldn't understand that is why was again and again asking that pay courier charges so i have paid rs.500 through my paytm to his paytm number-[protected], thereafter he asking that pay more rs. 580/- for courier but i firstly refused and said make confirm with the parcel which is to be sent, after discussing he sent me one courier receipt (Also that i understand later that is not true and valid) as i wasn't aware with anything, i said him that if he confirm with courier i will pay all amount, thereafter he again asking me to send rupees 580/- so i have sent rs.580/- more and said him to send the courier now, but thereafter he started his act and said you have said to send full amount, so he said more send more rs.3000/- more, this time i did not agreed with him to pay rs.3000/- and i said i will pay after delivery, so he said again that courier receipt is generated and send me rs.3000/- so i will send by here, i was refusing and thereafter i said i don't want purchase phone from you, and i asked to refund my rs.500+rs.580=rs.1080 on my paytm back, so he again refused that and said that i have paid rs.1080/- and courier receipt is generated so he can't refund me back.. I said i don't want purchase so there is no need send or courier or courier charges and he not sending, in between he used so bad words that he will not send back the money and again said the pay rs.3000/- so i will send it from there.. So i understand that he is cheating me... I am attached all the database chats and photos... He had cheated me and stole my rs.1080 and not refunding me after asking many times and using bad words with me.. So please please register my complaint against him and do needful in this regard and make a way to get my money back... Thanks
                    Apr 27, 2018
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 25, 2018
                    OLX India Customer Care's response
                    Dear OLX User,

                    Thank you for sharing the concern with us.

                    We completely understand your situation and apologize for the inconvenience caused.

                    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                    And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                    Thank you for contacting OLX!

                    Thanks,
                    Team OLX
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                      A
                      Andinga Tacho
                      from Kolkata, West Bengal
                      Mar 23, 2018
                      Resolved
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                      Resolved

                      Address: Papum Pare, Arunachal Pradesh, 791111

                      I bought an apple macbook from a seller. I paid the cash and she even created label at fedex. It's been like 4 days and i don't have any clue about the product yet. The seller has not replied to me and the ad is still active. Fedex says the item has not been recieved yet to ship and the seller says she already gave to the fedex courier. Please help.
                      Apr 23, 2018
                      Complaint marked as Resolved 
                      Mar 23, 2018
                      Updated by Andinga Tacho
                      Is there any way to get back the money. i have her account name and number. Is there any chance that I can get my cash back.
                      Verified Support
                      Mar 23, 2018
                      OLX India Customer Care's response
                      Dear Andinga,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                      - Transaction receipt if any advance payment was done.
                      - Ad id through which you have contacted the seller.
                      - Chat/message history with the seller.
                      - Contact number/email address of the seller.

                      This will help us in taking appropriate steps on such users from repeating these activities on our site.

                      Awaiting reply from you!

                      Thanks,
                      Team OLX
                      महोदय,

                      आपके olx पर एक ऐड डाला गया C9 pro का जिसका मूल्य 16500 था
                      मैंने बिडिंग में 14000 डाला सेलर तैयार हो गया उसने मुझे कोरियर की कापी wp पर सेंड की
                      और मुझे [protected] में paytm में 5000 सेंड करने को कहा मैंने पैसे सेंड भी कर दिए
                      पर मोबाइल नहीं आया
                      इनका olx पर suroj स्थान kurrnool laxmi nagar के नाम पर है
                      इनका no [protected] है
                      कृपया इस ad को trace करे यह बहुत बड़ा fraud है जाने कितने लोगो से fraud किया होगा
                      इसका एक और ad OLX यूजर के नाम पर है जिसमे पत्ता अमरकंटक दिया गया है
                      Sir i had also purches iphone from olx and i had done the pement from paytm sir it hasn't came the courier boy told that his car became pumcher he need some money then he will yhe product so please help to return me the money .
                      I wont sir my add remove im login my mobile no but not login plz help me
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                        P
                        Pratimesh
                        from Delhi, Delhi
                        Mar 22, 2018
                        Resolved
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                        Resolved

                        I have requested you i want my money back, olx your responsible yesterday i paid him 2000 through paytm and he is not giving it back to me. I know the person. This person in olx name ronit and whatsapp provide a/c no and name ali hussain ansari this is valid a/c yesterday i was paid this a/c person and whatsapp chat proof with screeshot and still this person is try to calling but contact no is off and not given my money i have much proof of this person
                        This person contact no in olx [protected]
                        Details of this person a/c mr. Ali hussain ansari a/c no:-[protected]
                        Punjab national bank
                        Ifsc-code: punb0216900 this is a person a/c i have proof of payment and chat all chat plz kindly my request accept and find this person this ia cheater person he fraud me i need money plz your responsible for that
                        Mar 22, 2018
                        Complaint marked as Resolved 
                        first action much proof given you. you can easily find that person because he is a cheater person he can easily second another person fraud it is chain of group for fraud i have already given this person contact no in complaint letter please find where person living full info because your olx is full authorized find that person ... person name ali hussain ansari and main proof is bank details my email id is [email protected] mobile no:8976505602 my mobile no and sure no any other can person cheat/fraud please take the action please my money back... i have given that person rs.2000...i have financial problem please any query plz contact me i have already mention above contact no please kindly request accept...
                        Verified Support
                        Mar 23, 2018
                        OLX India Customer Care's response
                        Dear Prathmesh,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                        Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                        As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                        And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                        Thank you for contacting OLX!

                        Thanks,
                        Team OLX
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                          I
                          ilikeuonly
                          from Bijnor, Uttar Pradesh
                          Mar 21, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110019

                          A user having olx account with mobile no[protected] posted ads for sailing his mobile in it but after chat & voice call with then, I have found that he is doing fraud by giving fake ID proof of other person and trying to fool me and asking to send money in bank Ac no. [protected], Ifsc cod no.sbin 0005847 in the Name of appa.
                          Of Sate bank of India.
                          I have also send him my Adhar card so that I can pruchase mobile from him but before he can make profit of it, I manage to expose him.

                          He is using fake ID's and pic of other person.
                          Apr 23, 2018
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 23, 2018
                          OLX India Customer Care's response
                          Dear OLX User,

                          Thank you for sharing the concern with us.

                          We completely understand your situation and apologize for the inconvenience caused.

                          We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                          As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                          And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                          Thank you for contacting OLX!

                          Thanks,
                          Team OLX
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                            S
                            S.j.david
                            from Visakhapatnam, Andhra Pradesh
                            Mar 21, 2018
                            Resolved
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                            Resolved

                            I david from rajahmundry seen olx ads and call to Sri Copier service for canon ir3300 machine and deposited Rs36000 into his partner account p.logesh on 05/03/2018 upto now they are not sending machine or refunding my amount back that raghuvaran had decieve me upto today but not solved he not even sent any machine me mailed me fake invoice and challan
                            So i requesting olx team to donot encourage this type of frauders
                            Apr 23, 2018
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 23, 2018
                            OLX India Customer Care's response
                            Dear David,

                            Thank you for sharing the concern with us.

                            We completely understand your situation and apologize for the inconvenience caused.

                            We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                            As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                            And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                            Thank you for contacting OLX!

                            Thanks,
                            Team OLX
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                              D
                              darshan modi
                              from Surat, Gujarat
                              Mar 21, 2018
                              Resolved
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                              Resolved

                              Address: Sabarkantha, Gujarat, 383001

                              I think some o[censored]sers or cheater may fraud by army name the put low price of standard phone than send its pic on whats app than told half payment to diposit they send phone i contact these type of same speech three times they told i am posted in your city but nw i am at some other posting far i want to sell urgent etc same...
                              I know i have to inform u for ur better service
                              May 14, 2018
                              Complaint marked as Resolved 
                              Verified Support
                              Apr 05, 2018
                              OLX India Customer Care's response
                              Dear Darshan,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                              - Your registered phone number on OLX.
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the seller.
                              - Chat/message history with the seller.
                              - Contact number/email address of the seller.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Awaiting reply from you!

                              Thanks,
                              Team OLX
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                                S
                                Shreyashri Kar
                                from Mumbai, Maharashtra
                                Mar 21, 2018
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                                Address: Kolkata, West Bengal, 700075

                                My account is shown banned suddenly without any reasons. I had posted ads in this account but now i am unable to access them. This kind of poor customer service is not at all expected from any website. It discourages customers from further using this site. I want it to be activated asap. Please revert back immediately with proper resolution. Mail id - [protected]@gmail.com
                                Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is ahmed.[protected]@gmail.com
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                                  S
                                  Subham Mahalik
                                  from Talcher, Odisha
                                  Mar 20, 2018
                                  Resolved
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                                  Resolved

                                  Address: Khordha, Odisha, 751003
                                  Website: Olx

                                  Today i also got same message saying that he was robot wallace from mayland america and he was now in syria for peace and my phone selling price was 14000 rupees but he offered me 24000 rupees and he gave me an indian address and phone number and said to delivered this and drop my bank details and email to him. So i got confused and thought that he might be off road and when i checked on the internet i found that robert wallace was a fraud he had a picture of a written wallace only shirt.

                                  Regards
                                  Subham
                                  Apr 22, 2018
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 20, 2018
                                  OLX India Customer Care's response
                                  Dear Subham,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                  - Your registered phone number on OLX
                                  - Ad id through which the buyer contacted you.
                                  - Chat/message history with the buyer.
                                  - Contact number/email address of the buyer.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Awaiting reply from you!

                                  Thanks,
                                  Team OLX
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                                    H
                                    Harshjj
                                    from Nasirabad, Rajasthan
                                    Mar 18, 2018
                                    Resolved
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                                    Resolved

                                    Address: Ajmer, Rajasthan, 305001

                                    I want my money back, olx ur responsoble, I paid him 2000 paytm and he is not giving it back to me. I don't know what to do now, I am being cheated.please somebody help me to get my money back. I don't know anything.he sended some photo that were not of him and I don't know what to do know, olx is great platform for them to cheat people, here olx you have help me out
                                    Apr 20, 2018
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Mar 19, 2018
                                    OLX India Customer Care's response
                                    Dear Harsh,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                                    - Transaction receipt if any advance payment was done.
                                    - Ad id through which you have contacted the seller.
                                    - Chat/message history with the seller.
                                    - Contact number/email address of the seller.

                                    This will help us in taking appropriate steps on such users from repeating these activities on our site.

                                    Awaiting reply from you!

                                    Thanks,
                                    Team OLX
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                                      D
                                      from Bengaluru, Karnataka
                                      Mar 17, 2018
                                      Resolved
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                                      Resolved

                                      Address: Mysore, Karnataka, 570023
                                      Website: Www.olx.in

                                      Customer is using abusive language and scolding in bad language not even spoke to once please take legal actions my name arun krishnan dk and cx i have no idea who he is also he don't chat what i was what is the product nothing just abusing me in bad language. Request you to investigate on this matter which happened just now abusive for two ads. He was just named olx user and began abusive language on the chat i deleted chat however he did that
                                      Apr 18, 2018
                                      Complaint marked as Resolved 
                                      Mar 13, 2018
                                      kavita tekwani's response
                                      OLX add user misbehaved in chat.
                                      after resonding to the add he just texted me u r fake n all and talked in a very bad manner.
                                      Does olx allow such users to sell therir product who even don't have any sens of talking.
                                      PFB the details for the add
                                      Fully heavy metal cupboard/Almirah in a good
                                      submitted by Shadab Shaikh
                                      Ad ID: [protected]
                                      Verified Support
                                      Mar 18, 2018
                                      OLX India Customer Care's response
                                      Dear Krishnan,

                                      Thanks for contacting OLX!

                                      We are extremely sorry for the inconvenience caused. This is certainly not the kind of experience we want our users to have.

                                      Firstly, we wish to inform that we have instantly blocked this user from our site. The user cannot use the account any further on our site for any purpose.

                                      Further, we would request you to reach out to legal authorities to lodge an FIR or file a cyber complaint. Please be assured, we will provide full cooperation in this matter and help the police completely in this investigation.

                                      Please note that if it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                                      We look forward to being of assistance.

                                      Thanks & Regards,
                                      Team OLX
                                      Mar 20, 2018
                                      Areen's response
                                      Plz I want my money
                                      OLX add user misbehaved in chat.
                                      after resonding to the add he just texted me u r fake n all and talked in a very bad manner.
                                      Does olx allow such users to sell therir product who even don't have any sens of talking.
                                      PFB the details for the add
                                      Fully heavy metal cupboard/Almirah in a good
                                      submitted by Shadab Shaikh
                                      Ad ID: [protected]
                                      I had given money but he didn't given mobile which is iPhone 5s
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                                        A
                                        Aravinthsha
                                        from Coimbatore, Tamil Nadu
                                        Mar 12, 2018
                                        Resolved
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                                        Resolved

                                        Address: Nilgiris, Tamil Nadu, 643004
                                        Website: No website

                                        I ordered mobile from rajasthan. It has been send through overbite xpress. Courier boy called me and told courier is in ooty paty full amount. I paid 12500 to concern person (Jaikisham). After courier boy called me and told again pay courier charges of 1025. That too i paid. When i asked him i paid all please give my courier. Again he is telling pay 500 for gst and telling modi condition.

                                        I was cheated by courier boy and concern person in rajasthan.

                                        Courier boy number: ‭[protected]‬
                                        Transferred courier charges of 1025 to courier boy paytm number. Which is made above.

                                        Attached all snap. Again iam raised this issue to cyber crime. To take action

                                        Please take action from your side

                                        Their mobile number (Cheaters)

                                        Courier boy : ‭‭[protected]‬
                                        Cheater : +[protected]
                                        [protected], [protected]

                                        Regards
                                        Aravinth
                                        Apr 18, 2018
                                        Complaint marked as Resolved 
                                        Mar 12, 2018
                                        Updated by Aravinthsha
                                        Adding olx post. Please take necessary action

                                        Fraud seller in olx.

                                        Verified Support
                                        Mar 16, 2018
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        Thank you for sharing the concern with us.

                                        We completely understand your situation and apologize for the inconvenience caused.

                                        We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                        Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                        As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                        And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                                        Thank you for contacting OLX!

                                        Thanks,
                                        Team OLX
                                        Please take auction.please return money.Please make lol Adhar or mobile number to track.

                                        Suggestion is please make one time password while they creating account
                                        Yes, i have too. The same person and same consequence was happened to me. He is planned at all at one time. I request the olx to trace him . And kindly get our money.
                                        I paid Rs.799 for the ad which was allready Inactive and after deduction of amount no clear Mag it was giving that for which add i have paid.

                                        Plz either report my add or Refund amount.
                                        Payment ID:6470079
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