Claimed

OLX India Complaints & Reviews

3
Updated: Jun 15, 2025
Complaints 4710
Resolved
2588
Unresolved
2122
Contacts

File a complaint to OLX India

Having problems with OLX India?

File a complaint and get it resolved by OLX India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OLX India reviews & complaints page 176

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kamal Singh Chaudhary
from New Delhi, Delhi
Mar 28, 2018
Resolved
Report
Copy
Resolved

Address: 110077

To whom it may concern,

I have bought a second-hand iPhone 6s from olx website on 17 March 2018 from Jaikishan. I paid all the amount through PayTM to this person. As soon as I have transferred the money he just stopped responding and I have lost INR 27000

I am really shocked and surprised to see that if olx can't give security in buying second-hand products, it's a real matter of shame.

I request you to work on this and make this person to return my money back.

I am attaching his adhar card, PAN card and invoice.
+3 photos
May 1, 2018
Complaint marked as Resolved 
Verified Support
Mar 30, 2018
OLX India Customer Care's response
Dear Kamal,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX

Thanks,
Team OLX
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Viiay
    from Jayamkondacholapuram, Tamil Nadu
    Mar 27, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: 641603

    I have submitted a job for Airport Ground staff someone person called me you selected pay for Rs.1560 after receive appointment letter but still now not received any letter and also applying same the job they also asking money for job so olx one of the fraud in this kind of action. I am upset of the same searching job for olx. Thanks for the co operation in this regard . Finally I am telling Olx fraud.
    +1 photos
    May 1, 2018
    Complaint marked as Resolved 
    Verified Support
    Mar 29, 2018
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

    - Transaction receipt if any, in context to advance payment.
    - Ad id through which you have contacted the seller.
    - Chat/message history with the seller.
    - Contact number/email address of the seller.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Awaiting reply from you!

    Thanks,
    Team OLX
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aubaid U D
      from Nagpur, Maharashtra
      Mar 27, 2018
      Resolved
      Report
      Copy
      Resolved

      Sir i have been cheated by a customer he told me to transfer money (13000) for a macbook and he will send that through bluedart now he is not receiving my phone calls and even not replying my messages... Sir please look into the matter as i am a student and i am studying here in pune from jammu and kashmir... I have the band details and phone no. Of that person.. My mobile no. Is [protected] and the person who cheated me movile no is +91 [protected] and i am sendind you bank details of that cheat
      +1 photos
      May 2, 2018
      Complaint marked as Resolved 
      Verified Support
      Mar 29, 2018
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing the concern with us.

      We completely understand your situation and apologize for the inconvenience caused.

      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

      And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

      Thank you for contacting OLX!

      Thanks,
      Team OLX
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Antraj
        from Chennai, Tamil Nadu
        Mar 26, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Chennai, Tamil Nadu, 600044

        I have purchased asus h81 motherboard and intel g3258 processor from the seller user id is : justin bj contact number is +91 [protected] on[protected] sum of rs.3400/-. After received the mother board is processor slot pins damaged and unable service the mother board and i have called that person but he did not attend my phone and switched off and the fake user deleted his olx selling field and deleted chat everything from the user data field. I request to olx customer support please take necessary action and arrest the fake user immediately.

        Note: the user name :justin bj, his another post name :nokia lumia 730 without display and back panel, and olx view ad id: [protected]
        This is for your reference.
        May 6, 2018
        Complaint marked as Resolved 
        Verified Support
        Apr 05, 2018
        OLX India Customer Care's response
        Dear Antraj,

        Thank you for sharing the concern with us.

        We have forwarded the details to our concern team so that they can take appropriate action on the same.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

        As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

        And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

        Thank you for contacting OLX!

        Thanks,
        Team OLX
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          E
          Er Rohit Kaushic
          from Lucknow, Uttar Pradesh
          Mar 25, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: Ballia, Uttar Pradesh, 277001

          Sir date 23/03/2018 ko maine olx pe ek iphone 6s dekha jo mujhe pasand aagya maine iphone 6s ke owner jiska naam aashish kumar jo ki crpf me constable hai un se contact kiya uske baad deal done ho gaya 17, 000 me.
          Usne mujhse paisa apne account me dalne ko kaha aur usne bola ki mobile courier kar raha hai. (Overnite courier) maine uske account me 17, 000 thousand rupee, daal diye iske above me usne mujhe courier ka photo rasid mujhe whats ap kiya jisse mujhe laga ki sach me usne mujhe phone courier kar diya lekin courier aaya nhi balkie wo bol raha ki 51, 000 aur account me daal do uske baad couier aapko handover kar diya jayga aur usne mujhe bola ki 24 ghante me courier mere pass aa jayega, sir maine apni id proo[censored]sko whats ap kiya tha jisse mujhe dar hai ki mere id proof ka kahi future me galat use na kare... Sir aapse request hai ki meri problem ko solve kiya jaye aur mere paisa kaise return hogha iska kuch solution bataye ye meri puri jama punji thi.
          Sir maine aapki olx site pe bharosa kar ke phone ki deal ki thi but mujhe maalum ni tha ki mere sath fraud ho jayaga.
          Sir please i request you meri madad kijiye...
          Contact number — [protected]
          +6 photos
          May 9, 2018
          Complaint marked as Resolved 
          Mar 28, 2018
          Shaba Saheb's response
          I want this seller contact No. Moulded Aquarium with 3 Cute Fishes with inbuilt motor.

          Verified Support
          Apr 05, 2018
          OLX India Customer Care's response
          Dear Rohit,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

          - Your registered phone number on OLX.
          - Transaction receipt if any, in context to advance payment.
          - Ad id through which you have contacted the seller.
          - Chat/message history with the seller.
          - Contact number/email address of the seller.

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Awaiting reply from you!

          Thanks,
          Team OLX
          महोदय,

          आपके olx पर एक ऐड डाला गया C9 pro का जिसका मूल्य 16500 था
          मैंने बिडिंग में 14000 डाला सेलर तैयार हो गया उसने मुझे कोरियर की कापी wp पर सेंड की
          और मुझे [protected] में paytm में 5000 सेंड करने को कहा मैंने पैसे सेंड भी कर दिए
          पर मोबाइल नहीं आया
          इनका olx पर suroj स्थान kurrnool laxmi nagar के नाम पर है
          इनका no [protected] है
          कृपया इस ad को trace करे यह बहुत बड़ा fraud है जाने कितने लोगो से fraud किया होगा
          इसका एक और ad OLX यूजर के नाम पर है जिसमे पत्ता अमरकंटक दिया गया है

          iphone 6s fraud - Comment #3051132 - Image #0
          iphone 6s fraud - Comment #3051132 - Image #1
          iphone 6s fraud - Comment #3051132 - Image #2
          iphone 6s fraud - Comment #3051132 - Image #3
          iphone 6s fraud - Comment #3051132 - Image #4
          OLX India Customer Care's response, Apr 5, 2018
          Verified Support
          Dear Pradeep,

          Thank you for sharing the concern with us.

          We completely understand your situation and apologize for the inconvenience caused.

          We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

          As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

          And also for any assistance required in the same please do contact us on [email protected]. We assure you that our top priority is to maintain a safe and secure OLX community.

          Thank you for contacting OLX!

          Thanks,
          Team OLX
          This add posted seller was a fraud person
          He cheated me. He messaging wrongly bad words are using here.
          So I want this add contact Number. And full information about this add posted person. I'm taking legal action to him so please provide nessessory details. Thanking you sir
          Contact No. [protected]
          Shaba legal advisor

          iphone 6s fraud - Comment #3054680 - Image #0
          iphone 6s fraud - Comment #3054680 - Image #1
          OLX India Customer Care's response, Apr 5, 2018
          Verified Support
          Dear Shaba,

          Greetings from team OLX!

          We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [email protected].

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Thanks,
          Team OLX
          I don’t know what is this ip banned and I don’t know how to fix it helo me out

          iphone 6s fraud - Comment #3054719 - Image #0
          iphone 6s fraud - Comment #3054719 - Image #1
          OLX India Customer Care's response, Apr 5, 2018
          Verified Support
          Dear Priyanka,

          Greetings from team OLX!

          We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [email protected].

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Thanks,
          Team OLX
          Hello, myself Venu
          A person from OLX cheated on me he told he will unlock my iPad for 2000 I paid by Paytm and after paying he is asking for another 2000 and refusing to refund my money
          Please help get my money back
          This is a serious issue my parents are forcing me to get money back

          iphone 6s fraud - Comment #3054726 - Image #0
          iphone 6s fraud - Comment #3054726 - Image #1
          OLX India Customer Care's response, Apr 5, 2018
          Verified Support
          Dear Venu,

          Thank you for sharing the concern with us.

          We completely understand your situation and apologize for the inconvenience caused.

          We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

          As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

          And also for any assistance required in the same please do contact us on [email protected]. We assure you that our top priority is to maintain a safe and secure OLX community.

          Thank you for contacting OLX!

          Thanks,
          Team OLX
          Helpful
          5 other people found this review helpful
          5 found this helpful
          4 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Akhona kumar
            from Churachandpur, Manipur
            Mar 25, 2018
            Resolved
            Report
            Copy
            Resolved

            My self vivek singh rajput
            Maine riya international ka add dekha olx
            Part time job.
            Mujhe acha lga or maine intrest pr paise lekar registration kiya wha pr mujhe riya international ka account number diya gya paise transfer krne ke liye kha gya..
            Maine registration kr diya rs 2900 ka uske bad udhar se koi reply nhi a rha hai or
            Healp line number pr koi call bhi receive nhi krta...
            Mai bht hi poor family se belong krta hu plz mera help kijiye... Taki mera trh koi
            Or in frebiyo ka sikar n bne..
            Plz healp me, please please, please, please, please, please

            Thanks
            May 9, 2018
            Complaint marked as Resolved 
            Verified Support
            Apr 05, 2018
            OLX India Customer Care's response
            Dear Mr. Kumar,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

            - Your registered phone number on OLX.
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the seller.
            - Chat/message history with the seller.
            - Contact number/email address of the seller.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Awaiting reply from you!

            Thanks,
            Team OLX
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Ady Ghumra
              from Junagadh, Gujarat
              Mar 23, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: 362001

              The person above named having olx account, and have posted to sell iphone 7 plus 128 gb, as i wanted to purchased second hand phone i have search and approached the above olx user on olx.in, after discussing few things, i have discussed to exchange my phone with his phone and i have to 7000 more with exchanging my phone (Iphone se 64 gb), as our deal was fixed he asked my address to send courier, i have provided and he said to send courier charges through paytm, so firstly i said him i will send rs.500/- rupees only and rest amount after delivery but he thereafter he said that he reached at courier office to send parcel, asking rs.1080 for courier charges therefore i asked first send proof of receipt or parcel details, he send some pictures and receipt (Which i understand later that he was not actually present at courier office) but at that i was in hurry and couldn't understand that is why was again and again asking that pay courier charges so i have paid rs.500 through my paytm to his paytm number-[protected], thereafter he asking that pay more rs. 580/- for courier but i firstly refused and said make confirm with the parcel which is to be sent, after discussing he sent me one courier receipt (Also that i understand later that is not true and valid) as i wasn't aware with anything, i said him that if he confirm with courier i will pay all amount, thereafter he again asking me to send rupees 580/- so i have sent rs.580/- more and said him to send the courier now, but thereafter he started his act and said you have said to send full amount, so he said more send more rs.3000/- more, this time i did not agreed with him to pay rs.3000/- and i said i will pay after delivery, so he said again that courier receipt is generated and send me rs.3000/- so i will send by here, i was refusing and thereafter i said i don't want purchase phone from you, and i asked to refund my rs.500+rs.580=rs.1080 on my paytm back, so he again refused that and said that i have paid rs.1080/- and courier receipt is generated so he can't refund me back.. I said i don't want purchase so there is no need send or courier or courier charges and he not sending, in between he used so bad words that he will not send back the money and again said the pay rs.3000/- so i will send it from there.. So i understand that he is cheating me... I am attached all the database chats and photos... He had cheated me and stole my rs.1080 and not refunding me after asking many times and using bad words with me.. So please please register my complaint against him and do needful in this regard and make a way to get my money back... Thanks
              Apr 27, 2018
              Complaint marked as Resolved 
              Verified Support
              Mar 25, 2018
              OLX India Customer Care's response
              Dear OLX User,

              Thank you for sharing the concern with us.

              We completely understand your situation and apologize for the inconvenience caused.

              We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

              Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

              As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

              And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

              Thank you for contacting OLX!

              Thanks,
              Team OLX
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Andinga Tacho
                from Kolkata, West Bengal
                Mar 23, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: Papum Pare, Arunachal Pradesh, 791111

                I bought an apple macbook from a seller. I paid the cash and she even created label at fedex. It's been like 4 days and i don't have any clue about the product yet. The seller has not replied to me and the ad is still active. Fedex says the item has not been recieved yet to ship and the seller says she already gave to the fedex courier. Please help.
                Apr 23, 2018
                Complaint marked as Resolved 
                Mar 23, 2018
                Updated by Andinga Tacho
                Is there any way to get back the money. i have her account name and number. Is there any chance that I can get my cash back.
                Verified Support
                Mar 23, 2018
                OLX India Customer Care's response
                Dear Andinga,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                - Transaction receipt if any advance payment was done.
                - Ad id through which you have contacted the seller.
                - Chat/message history with the seller.
                - Contact number/email address of the seller.

                This will help us in taking appropriate steps on such users from repeating these activities on our site.

                Awaiting reply from you!

                Thanks,
                Team OLX
                महोदय,

                आपके olx पर एक ऐड डाला गया C9 pro का जिसका मूल्य 16500 था
                मैंने बिडिंग में 14000 डाला सेलर तैयार हो गया उसने मुझे कोरियर की कापी wp पर सेंड की
                और मुझे [protected] में paytm में 5000 सेंड करने को कहा मैंने पैसे सेंड भी कर दिए
                पर मोबाइल नहीं आया
                इनका olx पर suroj स्थान kurrnool laxmi nagar के नाम पर है
                इनका no [protected] है
                कृपया इस ad को trace करे यह बहुत बड़ा fraud है जाने कितने लोगो से fraud किया होगा
                इसका एक और ad OLX यूजर के नाम पर है जिसमे पत्ता अमरकंटक दिया गया है

                apple macbook 12 inch rose gold - Comment #3051133 - Image #0
                apple macbook 12 inch rose gold - Comment #3051133 - Image #1
                apple macbook 12 inch rose gold - Comment #3051133 - Image #2
                apple macbook 12 inch rose gold - Comment #3051133 - Image #3
                apple macbook 12 inch rose gold - Comment #3051133 - Image #4
                Sir i had also purches iphone from olx and i had done the pement from paytm sir it hasn't came the courier boy told that his car became pumcher he need some money then he will yhe product so please help to return me the money .

                apple macbook 12 inch rose gold - Comment #3051577 - Image #0
                apple macbook 12 inch rose gold - Comment #3051577 - Image #1
                apple macbook 12 inch rose gold - Comment #3051577 - Image #2
                I wont sir my add remove im login my mobile no but not login plz help me
                Helpful
                Found this helpful?
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pratimesh
                  from Delhi, Delhi
                  Mar 22, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  I have requested you i want my money back, olx your responsible yesterday i paid him 2000 through paytm and he is not giving it back to me. I know the person. This person in olx name ronit and whatsapp provide a/c no and name ali hussain ansari this is valid a/c yesterday i was paid this a/c person and whatsapp chat proof with screeshot and still this person is try to calling but contact no is off and not given my money i have much proof of this person
                  This person contact no in olx [protected]
                  Details of this person a/c mr. Ali hussain ansari a/c no:-[protected]
                  Punjab national bank
                  Ifsc-code: punb0216900 this is a person a/c i have proof of payment and chat all chat plz kindly my request accept and find this person this ia cheater person he fraud me i need money plz your responsible for that
                  +6 photos
                  Mar 22, 2018
                  Complaint marked as Resolved 
                  first action much proof given you. you can easily find that person because he is a cheater person he can easily second another person fraud it is chain of group for fraud i have already given this person contact no in complaint letter please find where person living full info because your olx is full authorized find that person ... person name ali hussain ansari and main proof is bank details my email id is [email protected] mobile no:8976505602 my mobile no and sure no any other can person cheat/fraud please take the action please my money back... i have given that person rs.2000...i have financial problem please any query plz contact me i have already mention above contact no please kindly request accept...
                  Verified Support
                  Mar 23, 2018
                  OLX India Customer Care's response
                  Dear Prathmesh,

                  Thank you for sharing the concern with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                  As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                  And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                  Thank you for contacting OLX!

                  Thanks,
                  Team OLX
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    ilikeuonly
                    from Bijnor, Uttar Pradesh
                    Mar 21, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: New Delhi, Delhi, 110019

                    A user having olx account with mobile no[protected] posted ads for sailing his mobile in it but after chat & voice call with then, I have found that he is doing fraud by giving fake ID proof of other person and trying to fool me and asking to send money in bank Ac no. [protected], Ifsc cod no.sbin 0005847 in the Name of appa.
                    Of Sate bank of India.
                    I have also send him my Adhar card so that I can pruchase mobile from him but before he can make profit of it, I manage to expose him.

                    He is using fake ID's and pic of other person.
                    +1 photos
                    Apr 23, 2018
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 23, 2018
                    OLX India Customer Care's response
                    Dear OLX User,

                    Thank you for sharing the concern with us.

                    We completely understand your situation and apologize for the inconvenience caused.

                    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                    And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                    Thank you for contacting OLX!

                    Thanks,
                    Team OLX
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      S.j.david
                      from Visakhapatnam, Andhra Pradesh
                      Mar 21, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      I david from rajahmundry seen olx ads and call to Sri Copier service for canon ir3300 machine and deposited Rs36000 into his partner account p.logesh on 05/03/2018 upto now they are not sending machine or refunding my amount back that raghuvaran had decieve me upto today but not solved he not even sent any machine me mailed me fake invoice and challan
                      So i requesting olx team to donot encourage this type of frauders
                      +2 photos
                      Apr 23, 2018
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 23, 2018
                      OLX India Customer Care's response
                      Dear David,

                      Thank you for sharing the concern with us.

                      We completely understand your situation and apologize for the inconvenience caused.

                      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                      And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                      Thank you for contacting OLX!

                      Thanks,
                      Team OLX
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        darshan modi
                        from Surat, Gujarat
                        Mar 21, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Sabarkantha, Gujarat, 383001

                        I think some o[censored]sers or cheater may fraud by army name the put low price of standard phone than send its pic on whats app than told half payment to diposit they send phone i contact these type of same speech three times they told i am posted in your city but nw i am at some other posting far i want to sell urgent etc same...
                        I know i have to inform u for ur better service
                        May 14, 2018
                        Complaint marked as Resolved 
                        Verified Support
                        Apr 05, 2018
                        OLX India Customer Care's response
                        Dear Darshan,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                        - Your registered phone number on OLX.
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the seller.
                        - Chat/message history with the seller.
                        - Contact number/email address of the seller.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Awaiting reply from you!

                        Thanks,
                        Team OLX
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shreyashri Kar
                          from Mumbai, Maharashtra
                          Mar 21, 2018
                          Report
                          Copy

                          Address: Kolkata, West Bengal, 700075

                          My account is shown banned suddenly without any reasons. I had posted ads in this account but now i am unable to access them. This kind of poor customer service is not at all expected from any website. It discourages customers from further using this site. I want it to be activated asap. Please revert back immediately with proper resolution. Mail id - [protected]@gmail.com
                          Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is ahmed.[protected]@gmail.com
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Subham Mahalik
                            from Talcher, Odisha
                            Mar 20, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Khordha, Odisha, 751003
                            Website: Olx

                            Today i also got same message saying that he was robot wallace from mayland america and he was now in syria for peace and my phone selling price was 14000 rupees but he offered me 24000 rupees and he gave me an indian address and phone number and said to delivered this and drop my bank details and email to him. So i got confused and thought that he might be off road and when i checked on the internet i found that robert wallace was a fraud he had a picture of a written wallace only shirt.

                            Regards
                            Subham
                            Apr 22, 2018
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 20, 2018
                            OLX India Customer Care's response
                            Dear Subham,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Ad id through which the buyer contacted you.
                            - Chat/message history with the buyer.
                            - Contact number/email address of the buyer.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Awaiting reply from you!

                            Thanks,
                            Team OLX
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Harshjj
                              from Nasirabad, Rajasthan
                              Mar 18, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Ajmer, Rajasthan, 305001

                              I want my money back, olx ur responsoble, I paid him 2000 paytm and he is not giving it back to me. I don't know what to do now, I am being cheated.please somebody help me to get my money back. I don't know anything.he sended some photo that were not of him and I don't know what to do know, olx is great platform for them to cheat people, here olx you have help me out
                              Apr 20, 2018
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 19, 2018
                              OLX India Customer Care's response
                              Dear Harsh,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                              - Transaction receipt if any advance payment was done.
                              - Ad id through which you have contacted the seller.
                              - Chat/message history with the seller.
                              - Contact number/email address of the seller.

                              This will help us in taking appropriate steps on such users from repeating these activities on our site.

                              Awaiting reply from you!

                              Thanks,
                              Team OLX
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                from Bengaluru, Karnataka
                                Mar 17, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Mysore, Karnataka, 570023
                                Website: Www.olx.in

                                Customer is using abusive language and scolding in bad language not even spoke to once please take legal actions my name arun krishnan dk and cx i have no idea who he is also he don't chat what i was what is the product nothing just abusing me in bad language. Request you to investigate on this matter which happened just now abusive for two ads. He was just named olx user and began abusive language on the chat i deleted chat however he did that
                                Apr 18, 2018
                                Complaint marked as Resolved 
                                Mar 13, 2018
                                kavita tekwani's response
                                OLX add user misbehaved in chat.
                                after resonding to the add he just texted me u r fake n all and talked in a very bad manner.
                                Does olx allow such users to sell therir product who even don't have any sens of talking.
                                PFB the details for the add
                                Fully heavy metal cupboard/Almirah in a good
                                submitted by Shadab Shaikh
                                Ad ID: [protected]
                                Verified Support
                                Mar 18, 2018
                                OLX India Customer Care's response
                                Dear Krishnan,

                                Thanks for contacting OLX!

                                We are extremely sorry for the inconvenience caused. This is certainly not the kind of experience we want our users to have.

                                Firstly, we wish to inform that we have instantly blocked this user from our site. The user cannot use the account any further on our site for any purpose.

                                Further, we would request you to reach out to legal authorities to lodge an FIR or file a cyber complaint. Please be assured, we will provide full cooperation in this matter and help the police completely in this investigation.

                                Please note that if it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                                We look forward to being of assistance.

                                Thanks & Regards,
                                Team OLX
                                Mar 20, 2018
                                Areen's response
                                Plz I want my money
                                OLX add user misbehaved in chat.
                                after resonding to the add he just texted me u r fake n all and talked in a very bad manner.
                                Does olx allow such users to sell therir product who even don't have any sens of talking.
                                PFB the details for the add
                                Fully heavy metal cupboard/Almirah in a good
                                submitted by Shadab Shaikh
                                Ad ID: [protected]
                                I had given money but he didn't given mobile which is iPhone 5s
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Aravinthsha
                                  from Coimbatore, Tamil Nadu
                                  Mar 12, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Nilgiris, Tamil Nadu, 643004
                                  Website: No website

                                  I ordered mobile from rajasthan. It has been send through overbite xpress. Courier boy called me and told courier is in ooty paty full amount. I paid 12500 to concern person (Jaikisham). After courier boy called me and told again pay courier charges of 1025. That too i paid. When i asked him i paid all please give my courier. Again he is telling pay 500 for gst and telling modi condition.

                                  I was cheated by courier boy and concern person in rajasthan.

                                  Courier boy number: ‭[protected]‬
                                  Transferred courier charges of 1025 to courier boy paytm number. Which is made above.

                                  Attached all snap. Again iam raised this issue to cyber crime. To take action

                                  Please take action from your side

                                  Their mobile number (Cheaters)

                                  Courier boy : ‭‭[protected]‬
                                  Cheater : +[protected]
                                  [protected], [protected]

                                  Regards
                                  Aravinth
                                  +5 photos
                                  Apr 18, 2018
                                  Complaint marked as Resolved 
                                  Mar 12, 2018
                                  Updated by Aravinthsha
                                  Adding olx post. Please take necessary action

                                  Fraud seller in olx.

                                  Verified Support
                                  Mar 16, 2018
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Thank you for sharing the concern with us.

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                  As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                  And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                                  Thank you for contacting OLX!

                                  Thanks,
                                  Team OLX
                                  Please take auction.please return money.Please make lol Adhar or mobile number to track.

                                  Suggestion is please make one time password while they creating account

                                  mobile cheating - Comment #3036144 - Image #0
                                  mobile cheating - Comment #3036144 - Image #1
                                  mobile cheating - Comment #3036144 - Image #2
                                  Yes, i have too. The same person and same consequence was happened to me. He is planned at all at one time. I request the olx to trace him . And kindly get our money.
                                  I paid Rs.799 for the ad which was allready Inactive and after deduction of amount no clear Mag it was giving that for which add i have paid.

                                  Plz either report my add or Refund amount.
                                  Payment ID:6470079

                                  mobile cheating - Comment #3043690 - Image #0
                                  Helpful
                                  Found this helpful?
                                  3 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Agashi Thokchom
                                    from Kolkata, West Bengal
                                    Mar 11, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I've been through a fraud of rs.15200.
                                    A person name jaikishan took rs.15200. He is saying that he has iphone 6s with warranty sending his aadhar card and army card. So i believe him. He said he is posted in jaipur, rajasthan and i sent the money by depositing it to my account and he take it through paytm. Please take this complaint seriously. The money i gave him was the the money i save for months. And some of the money, i borrow from friends. Please olx help me to get back my money. I'm a student and rs15200 is a lot of money to me.
                                    I'll be very please if you resolve my problem.
                                    +4 photos
                                    Apr 12, 2018
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Mar 12, 2018
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Greeting from team OLX!

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                                    Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the seller.
                                    - Chat/message history with the seller.
                                    - Contact number/email address of the seller.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Awaiting reply from you!

                                    Thanks,
                                    Team OLX!
                                    We get unwanted calls from sellers explaining their property details. But we just surf generally. But did not even chat to those buyers. Even in settings we dint share our contact number. Kindly note this complaint. Without chatting with them how do they call us.
                                    Please help me I got cheated by a guy name jaikishna working in army selling Samsung galaxy s7 edge he sent me all the Aadhar card and few I'd proof i believed him and paid him 7400 through paytm and that's it they are not responding anymore after the payment done.please old team help me to get my money back I'm just studying 12th std I've been saving this money for months. I'm a middle class family guy this money is a lot for me. Please help me..
                                    Same iPhone fraud happened to me please give your contact or WhatsApp me on [protected]
                                    Anshul Mayur's reply, Jun 21, 2018
                                    Please give ur mobile number
                                    Please help me I got cheated by a guy name jaikishna working in army selling iphone x he sent me all the Aadhar card and few I'd proof i believed him and paid him 4000 through paytm and that's it they are not responding anymore after the payment done.please old team help me to get my money back I'm just studying 12th std I've been saving this money for months. I'm a middle class family guy this money is a lot for me. Please help me..
                                    Upender Chowdhary's reply, Aug 16, 2018
                                    He cheated me also
                                    Helpful
                                    2 other people found this review helpful
                                    2 found this helpful
                                    4 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Naika Chandu
                                      from Hyderabad, Telangana
                                      Mar 11, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh
                                      Website: OLX

                                      I get to know the add on XUV 500 W10 TS03EG1303 at rs.825000 by dr. Vijay . But he tell airport fake story his car in international airport, hyderabad. So u pay the advance rs.1, 40, 000 has parking charge after we relise the car. So i deposit the cash to parking authority account State bank of india. Name : Ginzelian. A/c. No. [protected]. Ifsc code-sbin0006182.

                                      Will my money come back?

                                      AD Link:
                                      https://www.olx.in/item/mahindra-xuv500-w10-nice-and-very-good-condition-single-...
                                      May 13, 2018
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Apr 05, 2018
                                      OLX India Customer Care's response
                                      Dear Naika,

                                      Thank you for sharing the concern with us.

                                      We completely understand your situation and apologize for the inconvenience caused.

                                      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                      And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                                      Thank you for contacting OLX!

                                      Thanks,
                                      Team OLX
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Prabhupada Nayak
                                        from Akot, Maharashtra
                                        Mar 10, 2018
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: 756001

                                        I sold him (Rakesh) a mobile phone moto g5 plus through olx. The last price is decided 11000 inr. He gave me only 4000 inr and he said he will give the rest after some days. But its been 3 months still now he haven’t given the rest amount 7000 inr. Please help me. I want the money to give my college fees. His mobile number: +91 [protected] +[protected].
                                        Address: balasore odisha
                                        Apr 12, 2018
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Mar 12, 2018
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        As per the details shared, we have blocked this user from our site. The user cannot use the account any further on our site for any purpose.

                                        You can reach out to the legal authorities to lodge an FIR or file a cyber complaint.

                                        Rest assured, we will provide full support in this regard for the investigation. The police can reach out to us at [protected]@olx.in.

                                        As always, feel free to contact our Customer Support at [protected]@olx.in, if you have any questions or doubts.

                                        Thanks,
                                        Team OLX!
                                        I negotiate with him he dild not like my proposal i accept it but he reply with some abusive msg

                                        buyer hasn't given the finalised amount - Comment #3040144 - Image #0
                                        Agar kisi ko bhi msg aata h redmi mobile fcode k liye to vo fake hai...vo apko bataiga ki vo Mi official dealer h or apko kahega ki 500 rs mai fcode dega ...apse vo Amazon gift card k through paise lega or bolega ki payment hone k 2 min baad code bhejega jo ki invalid fir vo reply bhi nhi karega...So please dont trust on him..
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit