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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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OLX India reviews & complaints page 173

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P
pavan70.n
from Hyderabad, Telangana
May 11, 2018
Resolved
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Address: Hyderabad, Andhra Pradesh, 500025
Website: olx.com

I bought an used guitar from Saurabh singh fom olx for rs.2300/-. I visited his house and checked the guitar and said the this guitar has some problem. neither o[censored]s don't know that the problem can be resolved or not. he said that, "I think the problem can be resolved", so I to said that, I will check that in guitar shop and purchased from him. but the guitar repair shop said that it cannot be repaired. I said Saurabh about issue and asked for my refund. now he is talking like you have to be cautious and you have to have the knowledge about it before purchase. I said it was my fault and reduce 100rs and give me my money back. but he is saying that I don't have time thinking or talking to you regarding this matter. you made a mistake and make sure not to repeat it. earn some money and next time purchase it nicely. what do I do?
Jun 25, 2018
Complaint marked as Resolved 
Verified Support
May 17, 2018
OLX India Customer Care's response
Dear Pavan,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

- Your registered phone number on OLX.
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX
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    P
    Payal Jigar Patel
    from Ahmedabad, Gujarat
    May 11, 2018
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    Address: 387520
    Website: Olx

    I saw a ad on olx it wass of oppo i message nd he said that he needs money immediatly so he is sellin phone so he send me his id then he ssid first you will have to do half payment and i paid 5000 and 3000 total 8000 RS via paytm and now he is not accepting my calls and i dont get the mobile phone
    His mobile no. Is [protected]
    Name vikram vaghmare
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      P
      Payal Jigar Patel
      from Ahmedabad, Gujarat
      May 11, 2018
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      Address: 387520
      Website: Olx

      I saw an ad on 9 the may of oppo f7 and get deal he told me he is out of station and and send me Paytm no and then he courier the mobile and I do payment of 8000 RS in his Paytm account but he will not courier and doesn't give the courier receipt and give me proof like Aadhar card ..and CISF ID card mobile bill and all .now he will not receive a call and done fraud to me pls do action...and give me my money back...Ritesh patel
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        D
        DrParul Pandey
        from Hyderabad, Telangana
        May 11, 2018
        Resolved
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        Resolved

        Address: Hyderabad, Andhra Pradesh, 500081
        Website: Emipre

        I have purchased air cooler from shahbaaz muneer mohammed at olx paid 3150 rs for the same he had told me clearly before purchasing that if i dont like the product he wil return it. But he had given me a damaged cooler nd he is nw not ready to return it. His cooler is not at all cooling. He is completley faking it on phone. Evry day i m calling him and he is not ready to return the cooler. His shop name is empire nd email id is [protected]@gmail.com
        Jun 13, 2018
        Complaint marked as Resolved 
        Verified Support
        May 11, 2018
        OLX India Customer Care's response
        Dear Parul,

        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

        - Your registered phone number on OLX.
        - Transaction receipt if any, in context to advance payment.
        - Ad id through which you have contacted the seller.
        - Chat/message history with the seller.
        - Contact number/email address of the seller.

        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

        Awaiting reply from you!

        Thanks,
        Team OLX
        Give add iPhone X on olx I found to buy 40000 also he sent mobile pics and his army Id, Aadhar card. He told I am Indian army. If sent money 5000 for token remaining after delivery agreed. I have proof of payment to his Paytm bank.
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          S
          shameemathoor
          from Karimnagar, Telangana
          May 10, 2018
          Resolved
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          Address: 574241
          Website: www.olx.com

          Dear sir

          Regarding: we are booked by olx iphone 6 supplier name: jai kisahan and mobile: [protected] / [protected]

          A person informed about payment through paytm balance (Rs 5000/-) transfer for sending a mobile, but he not delivered a goods and he cant return my balance amount kindly take action for him if you need payment slip we will provide next mail or

          I hope you will take action above the person & will expected your positive feed back

          Thanks
          Abdul latheef
          [protected]
          Jun 12, 2018
          Complaint marked as Resolved 
          Verified Support
          May 11, 2018
          OLX India Customer Care's response
          Dear Abdul,

          Thank you for sharing the concern with us.

          We completely understand your situation and apologize for the inconvenience caused.

          We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

          As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

          Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

          Addressing your concern is our priority and we will always give you the best possible service.

          Thank you for contacting OLX

          Thanks,
          Team OLX
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            S
            Srnvas G
            from Bengaluru, Karnataka
            May 10, 2018
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            Address: Bangalore, Karnataka, 560016
            Website: www.olx.in/myaccount/answer/10649758947/?ref%5B0%5D%5Baction%5D=myaccount&ref%5B0%5D%5Bmethod%5D

            I have contacted in chat as initial for this ad id: [protected], seller asked to contact me over phone, and committed to deliver with indian army sealed courior from nagapur to bangalore (Attached courior details) while shipment stating 50% amout has to pay and by delivery time rest 50% has to pay and i have paid 7k via paytm (Trans id:[protected]), the next day one guy claimed as army post man in order to deliver the product has to pay complete amount i. E 7 k paid (Trans id:[protected]) again (Total 14k) i have paid, after 1 hour seller and post gave called back to back need to pay another 6 k for courior insurance which is refundable on delivery time, and i have paid 6k (Trans id: [protected]) and no product delivered both seller and postman phones were swith off, and next day[protected] morning postman keep calling and threatening need to pay more 285/- for delivery charger if not no amount refundable and product delivered. Kindly pls do needfull, attaching all docs seller provided and add screen shot for this complaint.
            Seller contact : [protected] (Praveen)
            Army postman : [protected] (True caller id : sita ram) still calling and demanding money.
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              C
              City Real Estate
              from Bengaluru, Karnataka
              May 9, 2018
              Resolved
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              Address: Dakshina Kannada, Karnataka, 575014
              Website: www.citybuildersanddevelopers.com

              We are running real estate business and we wants to post our adds through OLX. We have made payment on 30.04.2018 amount of Rs. 3717/- to OLX India Pvt Ltd towards Lite Saver - Featured Adds for 30 days - Rs. 2518/- & Profession Adds for 15 days - Rs 1199/-. After repeated several followups and reminders we are not getting the proper guidance or response from your customer care service. So please solve the matter at the earliest. Hope you will do the needful in this matter and settle the issued.

              [protected]@gmail.com
              Jun 13, 2018
              Complaint marked as Resolved 
              May 09, 2018
              Updated by City Real Estate
              .
              Verified Support
              May 11, 2018
              OLX India Customer Care's response
              Dear OLX User,

              Greetings from team OLX!

              We understand your concern, however, we would request you to please share more information with us on [protected]@olx.in.

              This will help us to assist you in a better way.

              Awaiting reply from you!

              Thanks,
              Team OLX
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                J
                Joshy Nongthombam
                May 9, 2018
                Resolved
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                Resolved

                advance payment fraud/scam

                I saw an ad (Ad link : https://www.olx.in/item/iphone-6s-128gb-six-months-old-ID1jMB7z.html) on 4 may. So i messaged him and he gave me his phone number ([protected]). We texted and i was satisfied with the phone we agreed the price on 15000 rupees. He told me he was out of station so he will send the through courier. He sent me his aadhar card and army canteen card so i did not suspect that it would turn out to be a fraudsters. He told me...
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                H
                Hafeefa Shaikh
                from Bengaluru, Karnataka
                May 8, 2018
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                Address: Uttara Kannada, Karnataka, 581301
                Website: Olx.com

                OLX India — fraud of iphone 6s

                1 Review
                Mohi561 on May 6, 2018
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                A fraud from army men..i just see the iphone 6s nd i msg him..i would send 1000 rs nd then he sent me courier slip of iphone nd on mext day..a phone call from other person who say i m a courier boy..nd tell me to complete the money then i paid 25000 by paytm bt now i not recieved phone nd i call him but all phone no. Is unavailable
                His phone no. [protected]
                He send me all document like adhar card pan card army grocery card
                But all this card are fake
                Please refund my money
                I have all the payments done through paytm
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                  M
                  Mohi561
                  from Rohtak, Haryana
                  May 6, 2018
                  Resolved
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                  A fraud from army men..i just see the iphone 6s nd i msg him..i would send 2000 rs nd then he sent me courier slip of iphone nd on mext day..a phone call from other person who say i m a courier boy..nd tell me to complete the money then i paid 20000 by paytm bt now i not recieved phone nd i call him but all phone no. Is unavailable
                  His phone no. [protected]
                  He send me all document like adhar card pan card army grocery card
                  But all this card are fake
                  Please refund my money
                  A reciept of money send of 5000 is uploaded nd all other reciept i also have
                  Jun 29, 2018
                  Complaint marked as Resolved 
                  Verified Support
                  May 24, 2018
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing the concern with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                  As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                  And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                  Thank you for contacting OLX!

                  Thanks,
                  Team OLX
                  I had purchased an I phone 5s and payed the amount to the seller through online payment and did not receive the product. The seller lives in Kolkata, he said that he will send the iPhone 5s through courier and he cheated. Please take quick action about this case. He also switched off he Mobil no. . I have the complete details about the seller
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                    K
                    Krishna Gajwani
                    from Delhi, Delhi
                    May 6, 2018
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                    I saw an ad regarding iphone 6s and i messaged him regarding it. He said pay 6000 rs right now as he needed it immediately and rest after the delivery. He sent the parcel through blue dart without sending the tracking id number. It has been a week and i have not received the parcel yet and he is not picking up the call.
                    Ad id: [protected]
                    Name is:- prem singh
                    Resident of bhatinda punjab
                    This is the same guy, Prem Singh.he said he is from Bhatinda. He ask me to send 5000 upfront, i sent it to his HDFC Account, he watsapp me BlueDart Receipt, but i never receive the phone.his phone number is [protected].
                    he even sent me the Aadhar Card photo
                    His HDFC account Number where i have Transfered.
                    HDFC A/C : [protected]
                    IFSC caode :- HDFC0003517
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                      A
                      anikan420
                      from Mumbai, Maharashtra
                      May 6, 2018
                      Resolved
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                      Address: Mumbai City, Maharashtra

                      Yesterday i searched for samsung note 8 and i came across the ad the person selling at price 30000rs i messaged him and ask at price 29000rs he agreed on it then he shares his number and name adhar card and a military canteen card where his name mentioned vikram waghmare. I talk with him and he makes sure that to me he's army person he send some of his imgaes on whatsapp from number: +91-[protected] where he sends me handset images he told me that he got gift thats why he is selling at such low price and he requires money in urgent and he keeps comforting me that he is from army, so at 3 may 2018 i sent him 5000rs on his paytm number: +91-[protected] as soon as i sent him 5000rs he call again and ask for more money becasue he wants to buy a cellular phone for use so i sent 3000rs more on the same day. On next day 4 may 2018 early morning he sent me courier receipt on whatsapp where my name and address mentioned so i believe it he is sending me the phone.in afternoon around 2 o'clocki got call from (+91-[protected]) a person who is saying that he's from army courier guy want to give me package but he needs to confirm that seller person (Vikram) set some restriction on package delivery that he wants 10, 000rs vat into his military account otherwise package could not be delivered. So in afternoon 6pm (4th may2018) finally i sent him 10000rs at his same paytm number: [protected] after that i did call to courier guy and asked about the phone status when he is going to deliver then he said today working hour has been closed so we are not going to deliver then i tried to contact vikram and his other contact number all is showing switch off.
                      Now i had been made a police complaint at local police station powai and personally submit one copy at cybercrime.

                      I paid advance and i'm a student and saved for buying a phone and they cheated me.
                      Jun 8, 2018
                      Complaint marked as Resolved 
                      Verified Support
                      May 07, 2018
                      OLX India Customer Care's response
                      Dear sir

                      Greetings from team OLX.

                      Thank you for sharing the concern with us.

                      I completely understand your situation and apologize for the inconvenience caused.

                      I wish to inform you that without any delay, I have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                      As you said, you have some documents supporting your case, I suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                      Addressing your concern is our priority and we will always give you the best possible service.

                      Thank you for contacting OLX!
                      मी i phone विषयी च्याटिंग केली होती, तेव्हा माझ्यापासून 39kmअंतर दाखवत होते, त्यानंतर 1100 km अंतर दाखवू लागले .
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                        A
                        Aditya5028
                        from Dehra Dun, Uttarakhand
                        May 5, 2018
                        Resolved
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                        Website: Www.olx.in

                        I saw a aad on olx it wass of iphone 8 plus i message nd he said that he needs money immediatly so he is sellin phone so he send me his id then he ssid first you will have to do half payment and i paid 27000 via paytm and now he is not accepting my calls and i dont get the mobile phone
                        His mobile no. Is [protected]
                        Name vikram vaghmare
                        Jun 7, 2018
                        Complaint marked as Resolved 
                        Verified Support
                        May 07, 2018
                        OLX India Customer Care's response
                        Dear Aditya,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                        Also, would request you to please share the transaction receipt if any, in context to advance payment

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                        Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                        As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                        And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                        Thank you for contacting OLX!

                        Thanks,
                        Team OLX
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                          Keshri Nandan Sharma
                          from Malaut, Punjab
                          May 4, 2018
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                          Address: Ambala, Haryana

                          I booked a swift car regd No HR 54A 3027 and also paid 7000/- Rupees to his account but now individual is not picking up the mobile. This is a fraud person.
                          Pls do not book that car...
                          I paid the amount in the account number [protected] which was on the name of
                          Chirag. I tried mANY TIME on his numbers [protected] and[protected] but he is not picking up. Pls help me get my money back from that ### fraud person.
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                            V
                            Vinoth Sethupathy
                            from Jayamkondacholapuram, Tamil Nadu
                            May 4, 2018
                            Resolved
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                            Resolved

                            Website: www.olx.in/item/maruti-suzuki-swift-dzire-vdi-1st-single-owner-ID1jnc8Z.html

                            Https://www.olx.in/item/maruti-suzuki-swift-dzire-vdi-1st-single-owner-ID1jnc8Z....

                            This ad is look like scam. He metioned to pay 96k for airport parking and maintainance charge to release the car. He mentioned his name as ganapathy but his slang is not as an indian. I will attach my chat conversation screenshot below.

                            Please look on this

                            Thank you
                            Jun 7, 2018
                            Complaint marked as Resolved 
                            Verified Support
                            May 07, 2018
                            OLX India Customer Care's response
                            Dear Vinoth,

                            Thank you for sharing the concern with us.

                            We completely understand your situation and apologize for the inconvenience caused.

                            We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                            As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                            Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                            Addressing your concern is our priority and we will always give you the best possible service.

                            Thank you for contacting OLX

                            Thanks,
                            Team OLX
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                              M
                              Meenal Pagaria
                              from Mundi, Madhya Pradesh
                              May 3, 2018
                              Resolved
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                              Resolved

                              Address: Indore, Madhya Pradesh, 452001

                              A person named vikram waghmare has posted an add in olx for an IPhone 6s and had dealed with me in some conditions !
                              He is a fraud man and has taken 6000rs paytm from me . I have been calling him but he is not responding anytime no replies also. I have got all the proof of his chat n images.I request olx to report these types of adds n all the people please get aware of this!
                              Jun 9, 2018
                              Complaint marked as Resolved 
                              May 04, 2018
                              Updated by Meenal Pagaria
                              An add was posted in olx by vikram wagh mare of iphone6s. We had dealed in some conditions and i have send him 6000rs by paytm and he became fraud he is neither replying nor picking up the calls. He has given all the fale receipts of courier and phone. Such type of people break consumer trust. Olx should take strict action against him and make people aware of this.
                              Verified Support
                              May 07, 2018
                              OLX India Customer Care's response
                              Dear Meenal,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                              - Your registered phone number on OLX.
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the seller.
                              - Chat/message history with the seller.
                              - Contact number/email address of the seller.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Awaiting reply from you!

                              Thanks,
                              Team OLX
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                                N
                                Nishigandha Omanwar
                                May 3, 2018
                                Resolved
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                                Resolved

                                Fake user profiles are being created and innocent people are getting cheated.
                                This is about red mi note5 pro phone.
                                The phone is available on flash sale on flipkart and gets stock out within 1 min of opening of flash sale.
                                There are already n number of adds on olx for sale of seal pack brand new redmi note5 pro phone for 16k 17k 18k... Whereas the actual price of phone is 14k
                                #olx is already supporting this black market sale.

                                On 27th april, i saw an add for redminote5 pro on olx being sold for 14k.
                                Jaydeep sharma was selling the phone in all colours - black, gold, rose gold and blue variant. Blue is not available on flipkart.
                                Cod only for orders above 50.
                                So under this circumstances i contacted the guy for blue variant.
                                I talked to the guy and he said he stays in mumbai. I stay in pune but since both these are metro cities he can send the phone in 5 hours.
                                He said he won’t be able to give cash on delivery, he portrayed as a redmi distributor, his paytm qr code also showed redmi distributor and bank account details also showed redmi enterprises.
                                He will dispatch the phone as soon as he receives the payment.
                                I believed him and since i had his bank details, paytm details, even his whats app number was with me. So i though he was a genuine guy!!
                                Once i transferred him the money. He switched off his phone and it’s still switched off!!!

                                My questions:
                                1. His idfc bank account was with name redmi enterprises - it should be a business od account, what scrutiny has bank performed? What documents?
                                2. Even his paytm acc is redmi distributors, instead of mobile number, i believe it must be a paytm for business.
                                3. Olx needs to take strict action to curtail these fake accounts.

                                I have complained in pune cyber cell, he has withdrawn money from his paytm account. Bank account details will be known soon as there was bank holiday for last 4 days.
                                I don’t know if i will get back my money but please help me reach maximum people so that people can be aware.

                                His number:[protected],[protected]
                                His bank account details:
                                Idfb0010201
                                [protected]
                                Idfc bank.
                                Redmi enterprises

                                Please stop this misuse, i want my money back. I will go to consumer court.
                                Jun 4, 2018
                                Complaint marked as Resolved 
                                Verified Support
                                May 04, 2018
                                OLX India Customer Care's response
                                Dear Nishigandha,

                                Thank you for sharing the concern with us.

                                We completely understand your situation and apologize for the inconvenience caused.

                                We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                                Addressing your concern is our priority and we will always give you the best possible service.

                                Thank you for contacting OLX

                                Thanks,
                                Team OLX
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                                  H
                                  Hemal Rami
                                  from Mumbai, Maharashtra
                                  May 3, 2018
                                  Resolved
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                                  Resolved

                                  Address: 400097
                                  Website: Remove the fake ad posted with my Room, Property

                                  Remove the fake ad posted with my room, property
                                  Hi olx team,
                                  Kind refer the attachment (Image) room pic was misused my someone by placing ad with self name & on olx. This property belongs to hemal rami and due to this, i am facing a many issues. I am facing many insult and reputation loss by my relatives my father as they abuse over there when i say no such posts are added by me. All details are updated unavailing, aimless, idle, to no purpose, purposeless, worthless, meaningless, valueless, unproductive. Please remove all the details. User have no options to contact or further details also, have some solid mechanism to identify the genuine olx users by having some sign in, verification of phone number process before allowing anyone to add posts so that, people cannot misuse other's name & room details. It's too offensive, ad is duplicate kindly remove this ad as soon as possible olx. Your quick response is much appreciated.
                                  (Reminder 1)
                                  Regards
                                  Hemal rami
                                  [protected]
                                  Officer (Sms)
                                  Bank of baroda (Insurance)
                                  Malad branch
                                  Attachment (S)
                                  Img[protected]wa0001. Jpg
                                  Img[protected]wa0002. Jpg

                                  https://help.olx.com.ng/attachments/token/7TQEx2zuOu2912926FiFHFkJu/?name=IMG[pr...

                                  https://help.olx.com.ng/attachments/token/d3HikguXSAQn27lwIlF6pyEoE/?name=IMG[pr...
                                  Jun 5, 2018
                                  Complaint marked as Resolved 
                                  May 03, 2018
                                  Updated by Hemal Rami
                                  Remove the fake ad posted with my Room, Property

                                  Remove the fake ad posted with my Room, Property
                                  Hi Olx Team,
                                  Kind Refer the attachment (image ) Room pic was misused my someone by placing ad with self name & on OLX.This property Belongs To Hemal Rami and Due to this, I am facing a many issues . I am facing many insult and reputation loss by my Relatives my father as they abuse over there when I say no such posts are added by me. All details are updated unavailing, aimless, idle, to no purpose, purposeless, worthless, meaningless, valueless, unproductive.Please remove all the details. User have no options to contact or further details Also, have some solid mechanism to identify the genuine OLX users by having some sign in, verification of phone number process before allowing anyone to add posts so that, people cannot misuse other's name & Room details. It's too offensive, ad is Duplicate kindly remove this ad as soon as possible OLX. Your quick response is much appreciated.

                                  Reminder 2
                                  Verified Support
                                  May 04, 2018
                                  OLX India Customer Care's response
                                  Dear Hemal,

                                  Thank you for sharing the concern with us.

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                  Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                                  Addressing your concern is our priority and we will always give you the best possible service.

                                  Thank you for contacting OLX

                                  Thanks,
                                  Team OLX
                                  Helpful
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                                    R
                                    Rakeshbjagani
                                    from Vasai-Virar, Maharashtra
                                    May 2, 2018
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 401202
                                    Website: Olx

                                    I have paid rs.3300/- on 01/05/2018 for purchase of ps 4 games to mr. Amit joshi and his mobile number is [protected]. And i paid the amount from paytm gold gft option because my paytm e-kyc is pending so he suggest me to make payments via gold gift option. And payment goes to mobile no. [protected]. When i asked for games he said i will give after 1 week and when i demanded my money he said i will not paid the amount.
                                    I have got the ps 4 ad from olx and his name in olx account is rututaj.
                                    Kindly take serious against such persons so they may not fool other person
                                    Kindly help in this matter.
                                    Jun 6, 2018
                                    Complaint marked as Resolved 
                                    Verified Support
                                    May 03, 2018
                                    OLX India Customer Care's response
                                    Dear Rakesh,

                                    Thank you for sharing the concern with us.

                                    We completely understand your situation and apologize for the inconvenience caused.

                                    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                    Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                                    Addressing your concern is our priority and we will always give you the best possible service.

                                    Thank you for contacting OLX

                                    Thanks,
                                    Team OLX
                                    They guys cheat me got 31500 through paytm.He told me that his duty on IGI Airport and they are Army Person so i believed them i send total[protected]+9000+4500+4500+2500+2000)
                                    please block this person.
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                                      M
                                      musheer pathan
                                      from Mumbai, Maharashtra
                                      May 1, 2018
                                      Resolved
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                                      Resolved

                                      Hi all,

                                      This case is to be taken on high alert one of the biggest fraud is happening on olx by the name of jaikishan he is showing multiple identity of saying that he is in army men to the consumer to send some payment on advance of selling false iphone 6s to the consumer however the consumer send the money in advance through paytm where no iphone was delivered or even shown to the consumer as per the commitment. Request you to please take immediate action.

                                      [protected] this is his fraud mobile no from. Which he is contacting.

                                      [protected] this his second mobile no of speed post which is fraud and claims to be in asangaon office.

                                      [protected] this is his paytm mobile no on which je request money in advance on basis of saying he is in army.
                                      May 1, 2018
                                      Complaint marked as Resolved 
                                      No such resolution is provided
                                      Verified Support
                                      May 03, 2018
                                      OLX India Customer Care's response
                                      Dear Musheer,

                                      Thank you for sharing the concern with us.

                                      We completely understand your situation and apologize for the inconvenience caused.

                                      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                      Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                                      Addressing your concern is our priority and we will always give you the best possible service.

                                      Thank you for contacting OLX

                                      Thanks,
                                      Team OLX
                                      Helpful
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