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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
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2856
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OLX India reviews & complaints page 174

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M
musheer pathan
from Mumbai, Maharashtra
May 1, 2018
Resolved
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Resolved

Hi all,

This case is to be taken on high alert one of the biggest fraud is happening on olx by the name of jaikishan he is showing multiple identity of saying that he is in army men to the consumer to send some payment on advance of selling false iphone 6s to the consumer however the consumer send the money in advance through paytm where no iphone was delivered or even shown to the consumer as per the commitment. Request you to please take immediate action.

[protected] this is his fraud mobile no from. Which he is contacting.

[protected] this his second mobile no of speed post which is fraud and claims to be in asangaon office.

[protected] this is his paytm mobile no on which je request money in advance on basis of saying he is in army.
May 1, 2018
Complaint marked as Resolved 
No such resolution is provided
Verified Support
May 03, 2018
OLX India Customer Care's response
Dear Musheer,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX

Thanks,
Team OLX
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    A
    Adarsh Kumae
    from Patna, Bihar
    May 1, 2018
    Resolved
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    Address: 831002

    Et a person in olx claiming he is in army and selling mia1. He gave me his full authorization like adhaar card and army canteen id. So when i gained trust on him i gave him 5000 in advance. Now i read some complains about fraud in olx in name of army canteen and my incident also matched 100% with the cmplain i read. Please help me in recovering my money... Plz sir
    Jun 3, 2018
    Complaint marked as Resolved 
    Verified Support
    May 02, 2018
    OLX India Customer Care's response
    Dear Adarsh,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

    - Your registered phone number on OLX.
    - Ad id through which you have contacted the seller.
    - Chat/message history with the seller.
    - Contact number/email address of the seller.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Awaiting reply from you!

    Thanks,
    Team OLX
    I have given him 15000 and he is asking me more nd more money...plzzzzz I want my money back...he is a fraudster
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      V
      vinod partha
      from Bengaluru, Karnataka
      Apr 27, 2018
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      Website: OLX INDIA

      In olx, been using paid ad package of 2999rs with 10000 ads for 1 year.
      Now same amount package its 500 ads..
      On what basis company hiked the prices of ad.
      Company not giving proper response.
      On getting 10000 ads all the month i was using 1600 to 1700 max.
      But how can they reduce so much from 10000 ads to 500 ads for 2999rs.
      Need justice
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        H
        Hina Hamilton
        from Delhi, Delhi
        Apr 27, 2018
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        Address: New Delhi, Delhi, 110054
        Website: Olx

        On 20.4.18, i brought an second hand split ac from a person name mr khan in delhi chawri bazar location. This guy during interaction told that that there is no such complaint in his ac, reason for selling his ac was renovation of his house. After installation we came to know that there is complete fault in ac outdoor. And since that day his phone is also switched off. Olx site is fully filled with fraud ppl, company should strongly discourage this type of act. I completely felt cheated and lost my money by buying this type of product from this site.
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          E
          ezio136
          from Pune, Maharashtra
          Apr 27, 2018
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          The same is happening to me. one guy named Henry Martin is trying to fool me saying me that he had done the payment and after shipping the product bank of America will transfer me the money. I immediately searched for this on the internet and I got this forum. please take serious action on olx company for having such fraud members.he sent me a mail on my email id which was not genuine
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            A
            ayush22799
            from Bhopal, Madhya Pradesh
            Apr 27, 2018
            Resolved
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            Resolved

            Address: Indore, Madhya Pradesh, 452001
            Website: olx.com

            I met a person in olx claiming he is in army and selling iphone 6s 64 gb. He gave me his full authorization like adhaar card and army canteen id. So when i gained trust on him i gave him 5000 in advance. Now i read some complains about fraud in olx in name of army canteen and my incident also matched 100% with the cmplain i read. Please help me in recovering my money.
            May 31, 2018
            Complaint marked as Resolved 
            Verified Support
            Apr 27, 2018
            OLX India Customer Care's response
            Dear Ayush,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

            - Your registered phone number on OLX.
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the seller.
            - Chat/message history with the seller.
            - Contact number/email address of the seller.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Awaiting reply from you!

            Thanks,
            Team OLX
            Me to
            Mere sath bhi same aisa hi hua h boss

            [protected] call me bro
            ayush22799's [Complaint's author] reply, Apr 29, 2018
            Reply me on email [email protected]
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              A
              Adamsha
              from Chennai, Tamil Nadu
              Apr 26, 2018
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              Address: Thiruvananthapuram, Kerala, 695304

              [25/04, 6:59 pm] ‪+[protected]‬: hello i message you on olx is your product still available if yes, kindly reply me your final price...
              [25/04, 8:39 pm] blue whale: ya
              [25/04, 8:45 pm] blue whale: which product
              [25/04, 8:58 pm] ‪+[protected]‬: mobile
              [25/04, 8:58 pm] ‪+[protected]‬: write your price out
              [25/04, 8:58 pm] blue whale: last 24k
              [25/04, 8:59 pm] ‪+[protected]‬: i am from usa maryland wanting this product for my kids in india, kerala as a new facilities there, i will make payment by bank to bank transfer into your account or by paytm into your account then you courier to me through dhl or fedex and i will offer 30, 000rs including the shipment cost to him. Kindly pls let me know if you are okay with the deal before proceeding with payment okay my friend. Tanks
              [25/04, 9:02 pm] ‪+[protected]‬: so send me your bank account details including your ifsc code and email address so as my bank to send a copy of receipt to you too after making payment okay my friend.

              Full name :

              Bank name :

              Acct no :

              Ifsc code :

              Email address :
              [25/04, 9:06 pm] ‪+[protected]‬: okaw i will talk to my bank help service about this transaction so as both parties to be safe and i will let you know immediately am done making payment okay my friend..
              [25/04, 9:06 pm] ‪+[protected]‬: yeah sure my friend
              [25/04, 9:11 pm] ‪+[protected]‬: once payment done i will message you
              [26/04, 8:11 pm] ‪+[protected]‬: done making payment pls check your email to see notification of payment sent from my bank including the terms for releasing fund so as to reflect into your bank account for cash withdrawal procced with the shipment and forward the shipment receipt to my bank help service so as my bank to place a call to indian federal banking system for releasing of fund into your account for cash withdrawal okay my friend. For more info call bank of america customers care headquarter in california +[protected] if you are a customer of my bank whatsapp free on given number... So proceed with the shipment immediately and forward the shipment receipt to my bank help service so as my bank to place a call to indian federal banking system for releasing of fund into your account for cash withdrawal okay my friend once you done take a pics of the shipment receipt and send it to me and my bank help service then once its received by them, they will place a call to indian federal banking system and reserve bank of india for releasing of fund into your account for cash withdrawal okay my friend... They are waiting for your response...
              [26/04, 8:20 pm] ‪+[protected]‬: yes or no
              [26/04, 8:20 pm] ‪+[protected]‬: did you receive the email from my bank help service about this transaction
              [26/04, 8:24 pm] ‪+[protected]‬: man
              [26/04, 8:25 pm] ‪+[protected]‬: am waiting
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                F
                fuldeep sehgal
                from Vadodara, Gujarat
                Apr 26, 2018
                Resolved
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                Resolved

                Address: Ahmedabad, Gujarat, 380009
                Website: olx

                My id of olx is fuldeep sehgal and my email id fuldeep [protected]@gmail.com and i book an iphone 6 through olx a paid money for that and till date iam not received products and response so kindly provide me procedure to refund my money and my mobile number is [protected] if possible kindly contact me and iam paid all the money to the buyer by paytm so kindly provide solution for as soon as possible
                Jun 1, 2018
                Complaint marked as Resolved 
                Verified Support
                Apr 27, 2018
                OLX India Customer Care's response
                Dear Fuldeep,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the seller.
                - Chat/message history with the seller.
                - Contact number/email address of the seller.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Awaiting reply from you!

                Thanks,
                Team OLX
                Hii send me your contact same thing happened to me my no is [protected] add me on WhatsApp asap
                Mayuradz Parihar's reply, Apr 26, 2018
                9057567480
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                  J
                  jeetu0509
                  from Delhi, Delhi
                  Apr 25, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110027

                  Hi all,

                  This case is to be taken on high alert one of the biggest fraud is happening on olx by the name of srikkant (Highlighted) he is showing multiple identity of saying that he is in army men sometimes he is saying he is a policemen he committed to the consumer to send some payment on advance of selling false iphone to the consumer however the consumer send the money in advance through paytm where no iphone was delivered or even shown to the consumer as per the commitment. Request you to please take immediate action otherwise i will drag olx and alex oxenford to india media and world media for not taking serious action i will sue the olx company of not taking serious action on the mother # srikkant who is has made a whole gang of doing fraud through olx and note: besides srikkant there is a whole gang who is operating and doing fraud to the customer through request you to take serious action on this case and take this case on high priority these mails will not stop...

                  Below is the given number of the fraud srikkant!

                  [protected]
                  [protected]
                  [protected]

                  Regards,
                  Jeetender kumar
                  Mobile number [protected]
                  May 31, 2018
                  Complaint marked as Resolved 
                  Verified Support
                  Apr 27, 2018
                  OLX India Customer Care's response
                  Dear Jeetender,

                  Thank you for sharing the concern with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                  As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                  And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                  Thank you for contacting OLX!

                  Thanks,
                  Team OLX
                  Hii jitu same Fraud happened contact me [protected]@gmail.com contact me asap
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                    R
                    Radhika Parihar
                    from Delhi, Delhi
                    Apr 25, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110049
                    Website: Olx

                    When i was searching for iphone.. I saw ad of iphone 6s for 16500rs given by this army man jai kishan... He said he is from army and is in bhopal for now... If am interested to buy phone from him he can send me by post... He gave his id photo... And pictures of photo... I agreed to buy... But he said phone is of army canteen so have pay him advance... I believed as he is from army... I gave money but he is not receiving calls now... So at the i decided to file complain.. I filled it... But also searched for special site of page to complain about army ppl...https://www.consumercomplaints.in/indian-army-b111624...When i went this site i really got shocked because lots of complaints were there for this man jai kishan and his other friends also for same reason... Fraud of iphone on olx by army man... I want olx to take some strict action about it... We are purchasing products from olx because we trusted​ the site... But if you allowing this kind of fraud on site then olx is also fraud for me
                    May 28, 2018
                    Complaint marked as Resolved 
                    Verified Support
                    Apr 27, 2018
                    OLX India Customer Care's response
                    Dear Radhika,

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern, however, we would request you to share these details on our email address i.e. [protected]@olx.in.

                    - Your registered phone number on OLX.
                    - Ad id through which you have contacted the seller.
                    - Chat/message history with the seller.
                    - Contact number/email address of the seller.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Awaiting reply from you!

                    Thanks,
                    Team OLX
                    He started using victims names to Create new profiles please someone take action ... I lost money too
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                      M
                      malayilanil
                      Apr 25, 2018
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                      Address: Kozhikode, Kerala, 673631

                      My olx featured ad [protected] is not active from yesterday. I paid inr 499 yesterday to expexcting a better result but when i edited some content its start giving message that your ad will be active shortly but till today its not become active. Iam here by requesting you to please resolve the issue at your earliest

                      Thanking you
                      Anil
                      [protected]
                      [protected]Whatsap)
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                        P
                        Pk100698
                        from Delhi, Delhi
                        Apr 24, 2018
                        Resolved
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                        Resolved

                        Dear olx

                        If i'm talking about job section on your website then it is not more trustful for user as many faudere posting a job in your website so kindly remove all. Of them.
                        I report ad still you didn't remove from your page. One airline company cheated me worth inr 8000. Mansi sharma ([protected]) and many more numbers. She offer me supervisor job on jodhpur airport so i proceed further and submit 8000 and send me fake offer letter with indigo logo. Now she told me to submit 25000.
                        May 25, 2018
                        Complaint marked as Resolved 
                        Verified Support
                        Apr 24, 2018
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern, however, we would request you to please share these details on our email address i.e. [protected]@olx.in.

                        - Your registered phone number on OLX.
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the seller.
                        - Chat/message history with the seller.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Awaiting reply from you!

                        Thanks,
                        Team OLX
                        Apr 25, 2018
                        sudhir.kumar's response
                        yeh ek bahut bada gang hai jo ki army aur defence walo ki id misuse kr k logo k sath fraud kr rahe hai maine bhi bharosha kr k apni id send kr di h ye mujhse bahut bade galti ho gayi hai kahi ye meri bhi id ka misuse na kare plz help me
                        Apr 25, 2018
                        sudhir.kumar's response
                        Es gang ka pakda jana bahut jaruri hai ye log 1500 logo k sath fraud kr chuke hai maine overnite express courier customer care se baat ki un logo ne bataya ki ye overnite express courier ki duplicate receipt bana kr fraud kar rahe hai.
                        Date20/04/18 ALOK JAITAWAT ne vivo v9 mobile ki deal 15000 mai ki what’sapp pr usne apni canteen card aur aadhar card ki photo send ki ar overnite express ki receipt bhi aur mujhse 7000 rs paytm karna liye Mere sath fraud hua h mujhe dar h ki wo meri id ka bhi misuse na kare. Plz help me. Un logo k no. Hai [protected], [protected], [protected]
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                          A
                          anjanay ranjan
                          from Chennai, Tamil Nadu
                          Apr 24, 2018
                          Resolved
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                          Resolved

                          Address: Kanchipuram, Tamil Nadu, 603103
                          Website: www.olx.in/item/brown-and-white-floral-fabric-sectional-sofa-ID1h0ihB.html

                          Hi
                          I purchase i sofa from olx he told i year warranty for everything's but he given damaged sofa not repairing blocking number and not picking call the givenlink below. He taken 20000 and not responding now. His number as mention on olx. He is making cheating with lot of customers
                          https://www.olx.in/item/brown-and-white-floral-fabric-sectional-sofa-ID1h0ihB.ht...
                          Jun 8, 2018
                          Complaint marked as Resolved 
                          Verified Support
                          Apr 24, 2018
                          OLX India Customer Care's response
                          Dear Anjanay,

                          Thank you for sharing the concern with us.

                          We completely understand your situation and apologize for the inconvenience caused.

                          We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                          As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                          Addressing your concern is our priority and we will always give you the best possible service.

                          Thank you for contacting OLX!

                          Thanks,
                          Team OLX
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                            R
                            ravindrayash
                            Apr 23, 2018
                            Resolved
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                            Resolved

                            Address: Alwar, Rajasthan, 301701

                            I purchase a washing machine after i reached my home and run this machine rinse and spin not working properly to much vibration. Then i call him and tell please return this but he don't agree where i go now i want return this washing machine here i give you his number [protected] please solved my complent naveen dixit ashadeep neemrana rajasthan my number [protected] please resolve this compleet anyway i case seller and olx
                            May 29, 2018
                            Complaint marked as Resolved 
                            Verified Support
                            Apr 24, 2018
                            OLX India Customer Care's response
                            Dear Ravindra,

                            Thank you for sharing the concern with us.

                            We have forwarded the details to our concern team so that they can take appropriate action on the same.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                            As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                            And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                            Thank you for contacting OLX!

                            Thanks,
                            Team OLX
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                              S
                              Singh Divyanshu
                              from Mohali, Punjab
                              Apr 22, 2018
                              Resolved
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                              Resolved

                              Website: Olx india

                              I have seen 1 mobile on olx it was iphone 6s plus then we exchange our contact number then he told me that he is posted in rajasthan jaisalmer cant then he said he will send the mobile with courier then he ask for 820rs then he gave me he paytm number [protected] then i have send the money the after he ask me for 5000... As he gave me the id of he canteen card, adhar card & pan card as his id proof then after this if he not returning my money and the mobile is also not deliver he contact me with these number
                              [protected], [protected], [protected], [protected] with these number he was contacting me plz sir help me... Indian army ka naam khrb kr rha hai ye aise logo ka pakda jana baut zaruri h kyoki baut logo ko ye ullu banna rhe hai and inn pr koi action na hone ke karan se aur logo ko bhi aage ullu banayenge to plz sir action liya jaye inn logo pr
                              My contact number - [protected]
                              May 24, 2018
                              Complaint marked as Resolved 
                              Verified Support
                              Apr 23, 2018
                              OLX India Customer Care's response
                              Dear Divyanshu,

                              Thank you for sharing the concern with us.

                              We completely understand your situation and apologize for the inconvenience caused.

                              We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                              Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                              As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                              Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                              Addressing your concern is our priority and we will always give you the best possible service.

                              Thank you for contacting OLX!

                              Thanks,
                              Team OLX
                              M addicted of olx app

                              but that doesnt mean every two months company rise packages

                              Plz make it clear for long time no increase for buying packages

                              otherwise we will not use this and not allow

                              for small people company should think and for long uses.

                              thanks
                              regards
                              Parekh
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                                S
                                Shasiya Siyas
                                from Chittur, Kerala
                                Apr 22, 2018
                                Resolved
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                                Resolved

                                Address: Thrissur, Kerala, 680562
                                Website: Riya international

                                Hii. Im shasiya from thrissur, kerala. Im saw an advertisement in olx. And i msg him he gave me the details and all. Then i select the 700 rs plan weekly payment 1200 rs. Then i pay him 700 rs. Now he didnt attend my call and block me on whats app. His mobile number is [protected].

                                So plz help me. I want my money back otherwise i want the job. Plzzzz understand my situation...😣😭
                                May 25, 2018
                                Complaint marked as Resolved 
                                Apr 18, 2018
                                Paramahockey's response
                                This complaint I am analyzing everyday I am call not attend the person
                                Apr 22, 2018
                                Syed Suliman's response
                                Plzzz find him please help me

                                Apr 22, 2018
                                Syed Suliman's response
                                Please help me 11160 I have lost plzzz find him
                                Apr 22, 2018
                                Syed Suliman's response
                                Vikram madar chod ARMY FAKE I'd police please find him plzzx
                                Verified Support
                                Apr 23, 2018
                                OLX India Customer Care's response
                                Dear Shasiya,

                                Thank you for sharing the concern with us.

                                We completely understand your situation and apologize for the inconvenience caused.

                                We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                                Addressing your concern is our priority and we will always give you the best possible service.

                                Thank you for contacting OLX!

                                Thanks,
                                Team OLX
                                My money 11260 I have loss plzzz care fully that man PLZZZZ find him please Rajasthan police help please. Find that man please
                                Tv screen is not clear I am very very not happy this deliver is cheating this deliver I call everyday not attend the call
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                                  H
                                  hemant rajpoot
                                  from Mysore, Karnataka
                                  Apr 21, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560035
                                  Website: www.proenterprises.in

                                  I have bought a washing machine through your website and it got delivered and i hadpaytm the amount 5650/-.

                                  The people who came have not shown the full working. They switched on and off it.
                                  The person said while buying if there will be any fault then they will send the guy for repair.
                                  I came to shock when i realised on the next the that washing maching doesn’t work and i have been trying to contact them from last week.

                                  They gave me a bill also with a name
                                  “professional enterprises”
                                  Someone name jaffer handles it.
                                  May 28, 2018
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Apr 22, 2018
                                  OLX India Customer Care's response
                                  Dear sir,

                                  Greetings from team OLX !

                                  Thank you for sharing the concern with us.

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                  As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                  Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                                  Addressing your concern is our priority and we will always give you the best possible service.

                                  Thank you for contacting OLX

                                  Thanks
                                  Team OLX
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                                    V
                                    Vasant Rohit
                                    from Vadodara, Gujarat
                                    Apr 20, 2018
                                    Resolved
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                                    Resolved

                                    Address: Vadodara, Gujarat, 390019

                                    Dear sir/madam,

                                    I have seen iphone 6s plus 64 gb add on olx. I paid rupies 13320 to mr. Vikram vaghmare on paytm mobile no.[protected].

                                    But now that person not give me phone or return money to me also.

                                    Now he not pick up my phone also.

                                    His mobile number and whatsapp working and hi do fraud with all people.

                                    Kindly check and give me justice.

                                    I have lost rs.13320/-

                                    I have all proof of money transfer of paytm.

                                    Regards,
                                    Vasant rohit
                                    [protected]
                                    May 25, 2018
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Apr 22, 2018
                                    OLX India Customer Care's response
                                    Dear Vasant,

                                    Greetings from team OLX!

                                    Thank you for sharing the concern with us.

                                    I completely understand your situation and apologize for the inconvenience caused.

                                    I wish to inform you that without any delay, I have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                                    As you said, you have some documents supporting your case, I suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                    Addressing your concern is our priority and we will always give you the best possible service.

                                    Thank you for contacting OLX!
                                    Helpful
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                                      S
                                      sumitka90064878
                                      from Varanasi, Uttar Pradesh
                                      Apr 20, 2018
                                      Resolved
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                                      Resolved

                                      Address: Allahabad, Uttar Pradesh, 211002
                                      Website: Uppolice.gov.in

                                      (Jaikisan army man cheating). Iphone 6s plus olx par dekh aur deal 12000 rupees me kiya. Courier ki rasid adhar pan cainten card. Bheja aur kaha ki paytm wallet me paisa daal do 24 hours me courier mil jayega next day jab kal kiya to kahat hai ki courier block ho gaya 3150 rupees aur daal do to courier jayga.. Maine kaha ki courier me aisa nahi hota.. To kahata hai ki tab paisa aur phone nahi milega.
                                      (Jaikisan ka paytm wallet no.[protected]/[protected]..-aur mob no..[protected].[protected])
                                      Please refund my money...
                                      Olx is not safe... Please help me...
                                      This case investigation for up police stf and cbi... Aisa case 1500 logo ke sath ho chuka hai. Plz helping you police
                                      May 26, 2018
                                      Complaint marked as Resolved 
                                      Apr 20, 2018
                                      Updated by sumitka90064878
                                      Mera adhar id bheja tha usaka galat use kar sakta hai..Please help me
                                      Verified Support
                                      Apr 22, 2018
                                      OLX India Customer Care's response
                                      Dear sir,

                                      Greetings from team OLX!

                                      Thank you for sharing the concern with us.

                                      I completely understand your situation and apologize for the inconvenience caused.

                                      I wish to inform you that without any delay, I have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                                      As you said, you have some documents supporting your case, I suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                      Addressing your concern is our priority and we will always give you the best possible service.

                                      Thank you for contacting OLX!
                                      Helpful
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                                        S
                                        from Bengaluru, Karnataka
                                        Apr 19, 2018
                                        Resolved
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                                        Resolved

                                        Address: 560102

                                        I am purchase 1 lg refrigerator on smart electronic lalbag road dt 16 042018 pay rs 7700 (Seven thousand seven hundred) only he said to us refrigerator on plugs on nest morning so we nest morning plug on my home delivery but refrigerator are not cooling i am contacting on bill inv mobil no but no reply so please solve my problem
                                        Thanks
                                        Shyam sundar
                                        Houspalliya iti collony
                                        Bangalore 560102
                                        M no [protected]
                                        May 25, 2018
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Apr 20, 2018
                                        OLX India Customer Care's response
                                        Dear Shyam,

                                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                                        - Your registered phone number on OLX.
                                        - Ad id through which you have contacted the seller.
                                        - Chat/message history with the seller.
                                        - Contact number/email address of the seller.

                                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                        Awaiting reply from you!

                                        Thanks,
                                        Team OLX
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