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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2855
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OLX India reviews & complaints page 94

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G
Gundeep Thethy
Sep 10, 2020
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My account has been banned. How do i rectify it. I had listed my household goods.

Pathetic service
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    V
    vike souk
    Sep 9, 2020
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    Address: Walford colony

    I have always been reporting about my ban accounts and still there is not a single account fixed back
    I am a genuine user why should my account be ban i have not misused this app nor i misbehaved with buyers
    It's a big request to please fix back my account.
    Account email - [protected]
    Pasword-vetsho20koza
    Please fix my issue with this account
    Please please please it's a request.
    Thankyou
    Verified Support
    Sep 09, 2020
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
    Jan 11, 2021
    Updated by vike souk
    User name-Olx Naga
    Email-[protected]
    Password-Vetsho20koza

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      V
      vike souk
      Sep 8, 2020
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      Address: Nagaland Dimapur Walford colony

      My account has been ban without any reason.
      Please help me out of this problem and look into the matter as soon as possible.
      My account details
      Phone number - [protected]
      Password - vetsho20koza
      I have opened this account for business process.
      I have link my voter i. D with this account phone number and i am
      A genius user.
      Please fix my account
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        P
        Prithi Suresh
        Sep 8, 2020
        Resolved
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        Resolved

        We posted an ad for cot, mattress for 8000 and within seconds recieved a call from a buyer (Somnath giri - hindi speaking fraud) asking for price. Believing him as genuine, we had reached him out in whatsapp sharing our home address as he was asking. He immediately shared qr code asking for 5rs and immediately got 10rs credited. Immediately he sent request for 7500rs and asked our bank balance. We informed we have only 2000rs as balance. Immediately he deleted all whatsapp chats. We tried reaching him several times but he didn't pick up the call. We didn't realise we had been cheated until we searched to olx. Now that profile is showing disabled by the seller.
        Olx please verify your buyers and sellers. If this is not considered well, i will complaint to police.
        Aug 7, 2021
        Complaint marked as Resolved 
        Verified Support
        Sep 09, 2020
        OLX India Customer Care's response
        Dear OLX User,

        Greetings from Team OLX!

        We completely understand your situation and apologize for the inconvenience caused.

        It would be great if you could share the contact details of the person that you are referring to.

        In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

        We look forward to serve you better.
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          A
          Aman0696
          Sep 7, 2020
          Resolved
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          Resolved

          I check out an add on olx for purchasing swift dzire vdi 2012 model and contacted the person name - parveen kumar, pretending to be an indian army soldier. Later on, he send me complete details of his id card, rc of car and insurance copy, and asked to send rs. 5100 as transfer fees of car from jaipur to chandigarh. I transferred the money and got a fake receipt of overnite express with indian army stamp.
          Today, i received another call from a person, pretending to be a driver of the transport facility and demanded rs 19, 100 for gps installation as the last one was damaged in transit to chandigarh, but i refused to pay that amount and he disconnected the call as i get a clear picture of their fraudulent work. So, i beware all the buyers looking for any stuff or products on olx or any other online platform.
          Aug 8, 2021
          Complaint marked as Resolved 
          Sep 07, 2020
          Updated by Aman0696
          Forget to mention their phone numbers. Here they are:
          Praveen (seller) - +91-[protected], +91-[protected]
          Transport Driver - +91-[protected]
          Verified Support
          Sep 09, 2020
          OLX India Customer Care's response
          Dear OLX User,

          We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

          We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

          The user will not be able to use the account any further on OLX for any purpose.

          This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

          Please be rest assured, we will provide all the support for the investigation.

          The legal authorities can write to us at [protected]@olx.in.

          If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

          We would like to thank you for bringing this issue to our attention.

          For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
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            D
            Dota bhut
            Sep 7, 2020
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            Address: Walford colony

            Hello olx this is my geniun account
            Phone number [protected]
            Password-vetsho20koza
            I'm a geniun olx user
            Please help me get my account back
            I'm not afraid user nor i misbehaved with this app
            Please check my account and help me out of this problem
            Thankyou
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              K
              kiku18
              Sep 7, 2020
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              There are so many apple icloud frauds from kerala now active on OLX, especially from Malappuram, Calicut, Kannur, Kasaragod areas.

              Please keep away from all these, they will loot your money later, but first they will make some thing to fool you. These all are under police scammer .

              please keep away from all
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                R
                Rock Rock
                Sep 6, 2020
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                Address: Banjarahills raod no5 near committee Hall

                Dear sir my name is saikumar from Hyderabad sir I'm choosed one scooter in our olx he said 15000 that scooter cost. Deal ok I'm paid total ₹32, 000 . Then his phone swith of plz sir help me sir I'm poor family sir my father also died sir plz sir help me sir😔
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                  O
                  Ola bhut
                  Sep 6, 2020
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                  Address: Walford colony
                  Website: Olx india

                  Hello i'm geniun user
                  I have opened a new olx account
                  My number [protected]
                  Password - vetsho20koza
                  My account has been suspended without any issues
                  Please help me get back my account as soon as possible
                  I need to sale my phone
                  Financial issue
                  Please help me
                  [protected]@gmail.com
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                    A
                    aakarshi gupta
                    Sep 5, 2020
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                    Website: Olx

                    He provided us with adhar and all the details, and we transferred the money, then he again asked for money for again saying courier charges, have not sent a clear receipt picture of the transit, and is saying, send more money in 20 mins you'll receive the parcel.
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                      S
                      shujahath
                      from Chennai, Tamil Nadu
                      Sep 5, 2020
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                      I posted an ad but olx notified i need to pay 149rs for ad to be posted. after payment i got a notification regarding transaction process failure as in pic and no refund from olx
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                        S
                        srikanth muramalla
                        Sep 4, 2020
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                        Address: Hryana
                        Website: Olx

                        I see the vechile in olx to purchage activa and i was chat with seller he said i am in indian army i was living in hryana his name pramil kumar and his mobile no [protected]. He said i am in duty send me amount to indian army courier office of rs:3000/- to phone pay number [protected] for sending vechile to me. He send some pics what i attached. After seen the pics i got doubt and i was search in google and i see the fraud cases. I was in safe but indian army was every one respected because of that some of people loose their money..
                        So my request is to please look in to this fraud cases they are damazing the indian army name please punish them who frauded behind name of respected indian army.. I did not losse my money but i want to tell this fraud case..
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                          M
                          Mohsin6412
                          Sep 4, 2020
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                          I tried to buy second hand realme xt phone for rs 6500 whole money was taken from me and later no phone I got, please help me in this regard
                          Sep 04, 2020
                          Updated by Mohsin6412
                          Criminals phone number [protected]
                          Courier boy number [protected]

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                            I
                            Indian post Post
                            Sep 4, 2020
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                            Address: OLX road sellers

                            OLX par vah sare fraud kar rahe hain unka add delete hona chahie jitna photo dalenge ka sabka delete hona chahie argent
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                              V
                              Varshil Patel
                              Sep 3, 2020
                              Resolved
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                              Resolved

                              Website: Olx.in

                              Hi have been frauded with rs 4000

                              Please do not trust this people

                              The guy told me that the car is of indian army and told me to pay rs 4000 and you will get the car next day by delivery but it didn’t came

                              Please share this and let these people get caught

                              This is a big racket in which people are being fooled

                              Thanks
                              Varshil [protected]
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 05, 2020
                              OLX India Customer Care's response
                              Dear OLX User,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                              - Your registered phone number on OLX
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the suspect.
                              - Chat/message history with the suspect.
                              - Contact number/email address of the suspect.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                              Awaiting reply from you!
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                                R
                                Rajeev03
                                Sep 3, 2020
                                Resolved
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                                Resolved

                                I have become with fraud on 26th August, 2020.I have seen a Honda active 5g on OLX.in Vehicle Number(UP32 KC3966). I have called him on number given by him. He told me that he is doing job in Army and currently posted in Jaipur International Airport Terminal 1 and he will sell his bike in finally Rs.21000. Then he told me that he can deliver the bike by today Indian Army parcel. He told me that I need to pay Rs 2150 courier charges advance.
                                He told his name is Mayank. He has shared his army id and aadhar card number as well. So I have trust on him and transfer the amount Rs. 2150 through phonepay UPI.

                                He has shared a receipt of parcel. At evening I have received a call that my parcel will reach in next 1 hour and i need to pay GPS charges of Rs. 9999 before that because gaadi me Army ke product hai.

                                Maine uss bande ko phir se call kiya vo bola sir kar dijiye mujhe jo pay karna usse adjust kar lena. Maine Rs. 9999 ka payment kar diya. next 15 minutes baad phir se call aya phir bola Rs. 11999 ka payment karna padega. Aise hi karte karte mujse Rs.129000 loot liye. vo aaage bhi paise maangte ja rahe the but maine mana kar diya aur bola cancel kar do. Unlogo ne cancel kiya parcel aur mujse bola account number share karo 2 tareek ko paisa vapas aa jayega refund. But aaj tak nahi aya. Ab uss bande ne phone switch off bata raha hai.

                                Phone Number Skooty Seller-[protected]
                                Courier Person Number - [protected]
                                UPI Id on which I have done payment- [protected]
                                A/C No. on I have done payment[protected]
                                IFSC Code - PYTM0123456
                                Account Holder Name- Sahab Singh

                                After that Started searching on OLX.in and I have seen other Honda Activa with RC number (UP32KC3966) and different color and these are also fake.
                                Thet are also telling his name as Mayank and share same RC with me and Also sharing same aadhar card nummer, Army ID. They are also doing same process and saying pahle payment karna padega parcel ka. Please find below their contact numbers-
                                1. [protected]
                                2. [protected]

                                Please catch these two people at earlient otherwise they will do fraud with other persons also. Also please help me if my amout can be refund.

                                Please find below my details-
                                My name is Rajeev Pandey
                                Contact number is [protected]
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Verified Support
                                Sep 05, 2020
                                OLX India Customer Care's response
                                Dear OLX User,

                                Thank you for sharing the concern with us.

                                We completely understand your situation and apologize for the inconvenience caused.

                                We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                Addressing your concern is our priority and we will always give you the best possible service.

                                Thank you for contacting OLX!
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                                  A
                                  alhuzaifaent
                                  from Mumbai, Maharashtra
                                  Sep 3, 2020
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                                  Address: OLX India

                                  I am OLX user, I am using and enjoying services to buy and sell products and other things but now today on 03/09/2020 when I attempted to login it said that the account is suspended. I am using it on mobile to post ad and other services. My account is registered with my mobile number 9******864.
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                                    A
                                    annnsn
                                    Sep 3, 2020
                                    Resolved
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                                    Resolved

                                    I see a advertisement on olx of Gear Bicycle and i called him .
                                    Then he says i m giving uh cycle price of 16800 of Rs. 4000 only
                                    I am on Indian Army named Srikanth and i have transferred to gujarat
                                    so that i am selling this.
                                    So i am ready to buy this
                                    he says that you don't give any single penny before delivery.
                                    so that i trusted him blindly
                                    after 15 minute he call me and say that you need to pay 850 ruppees
                                    it is courier charges
                                    your parcel is coming through INDIAN ARMY TRANSPORT PARCEL DEPARTMENT and send a mobile number
                                    So i send amount through Phone Pe
                                    he also send courier details
                                    So i trust him blindly
                                    then on 6 pm evening i received a call of delivery boy
                                    n he says me that i have your order and u need to pay 2150 ruppees for your courier
                                    they told me when u make a payment of 2150 ruppee after we delivered your order
                                    i make a payment through phone pe
                                    after payment they told me that you make a wrong payment
                                    u make a payment in 2 portion
                                    2100 and 50 each
                                    its not match
                                    n said that for again payment of 2150 in two portion (2000 & 50 )
                                    n said that your remaining amount is given on delivery by delivery boy
                                    Then i again make a payment with in 2 portions (2100 and 50 ) separate
                                    Then after 10 minutes i again receive a call they said me for 4000 again payment
                                    and said u make a payment of 4000 ruppee after you receive courier
                                    I give total 5150 to cheaters while my courier actual cost 4000
                                    i requested him . i don't have money
                                    he says Yes or No
                                    I[censored]h get order you make payment
                                    if not so i file a case on yours
                                    then he give a tomorrow morning timing
                                    please i requested you for my refund
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 04, 2020
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                    - Your registered phone number on OLX
                                    - Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the suspect.
                                    - Chat/message history with the suspect.
                                    - Contact number/email address of the suspect.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                    Awaiting reply from you!
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                                      M
                                      Madamji
                                      Sep 2, 2020
                                      Resolved
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                                      Resolved

                                      I am a victim of olx fraud. The ad has been removed from the platform by the culprit but it being conducted for a TVs Jupiter.
                                      I am attaching herewith the vehicle details.
                                      The person pretended to be a CISF personnel and shared ID card as well. He said he will transport the vehicle to me by Indian Army transport and asked for Rs.1530 which I paid. Now again the transporter called and asked for 7000 rupees for which I said no and this CISF pretender is not picking up the call.

                                      Phone number used by the person: [protected],
                                      Person Name used: Rohit Sahu
                                      Jupiter Number: UP65DB3526
                                      Attaching the ID, vehicle details here.
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Sep 03, 2020
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

                                      We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

                                      The user will not be able to use the account any further on OLX for any purpose.

                                      This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

                                      Please be rest assured, we will provide all the support for the investigation.

                                      The legal authorities can write to us at [protected]@olx.in.

                                      If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

                                      We would like to thank you for bringing this issue to our attention.

                                      For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
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                                        G
                                        Girish1108
                                        Sep 2, 2020
                                        Resolved
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                                        Resolved

                                        Fraud case by Raj Kumar

                                        I found the add in OLX. It was about iPhone 11 128 Gb on 14th August 2020. He shared me his contact details and asked me to call. So we set a deal on 27 thousand rupees. Then he told me can't meet because he is an Army officer who posted in Jodhpur. So I asked him his id Proof then he shared his AdharCard and Army card. So first he asked me 4000 in advance and told me remaining amount you will send once you will get the product. Then he parcel...
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