Olymp Trade Complaints & Reviews

Jun 19, 2024

Olymp Trade Customer Care's response Hello, Peter Tandon.

Thank you for your feedback and for choosing Olymp Trade. We're glad you appreciate our exclusive offers and modern, reliable platform.

Regarding the Marketplace, it offers both free and premium strategies. The prices you mentioned are for advanced strategies that require a subscription. However, there are also free resources available. We apologize for any confusion and recommend checking the Free section in the Marketplace. If you have further questions, feel free to reach out to our support team.

Happy trading!
Best regards,
Olymp Trade team.

Aug 01, 2024

Olymp Trade Customer Care's response Hello, Peter Tandon.

Thank you for your feedback and for choosing Olymp Trade. We're glad you appreciate our exclusive offers and modern, reliable platform.

Regarding the Marketplace, it offers both free and premium strategies. The prices you mentioned are for advanced strategies that require a subscription. However, there are also free resources available. We apologize for any confusion and recommend checking the Free section in the Marketplace. If you have further questions, feel free to reach out to our support team.

Happy trading!
Best regards,
Olymp Trade team.

Aug 05, 2024

Olymp Trade Customer Care's response Hello, Peter Tandon.

Thank you for your feedback and for choosing Olymp Trade. We're glad you appreciate our exclusive offers and modern, reliable platform.

Regarding the Marketplace, it offers both free and premium strategies. The prices you mentioned are for advanced strategies that require a subscription. However, there are also free resources available. We apologize for any confusion and recommend checking the Free section in the Marketplace. If you have further questions, feel free to reach out to our support team.

Best regards,
Olymp Trade team.

Aug 06, 2024

Olymp Trade Customer Care's response Hello, Peter Tandon.

Thank you for your feedback and for choosing Olymp Trade. We're glad you appreciate our exclusive offers and modern, reliable platform.

Regarding the Marketplace, it offers both free and premium strategies. The prices you mentioned are for advanced strategies that require a subscription. However, there are also free resources available. We apologize for any confusion and recommend checking the Free section in the Marketplace. If you have further questions, feel free to reach out to our support team.

Happy trading!
Best regards,
Olymp Trade team.

Aug 12, 2024

Olymp Trade Customer Care's response Hi, Peter Tandon.

Thank you for your feedback and for choosing Olymp Trade. We're glad you appreciate our exclusive offers and modern, reliable platform.

Regarding the Marketplace, it offers both free and premium strategies. The prices you mentioned are for advanced strategies that require a subscription. However, there are also free resources available. We apologize for any confusion and recommend checking the Free section in the Marketplace. If you have further questions, feel free to reach out to our support team.

Best regards,
Olymp Trade team.

Aug 23, 2024

Olymp Trade Customer Care's response Hi, Peter Tandon.

Thank you for your feedback and for choosing Olymp Trade. We’re pleased to hear you value our exclusive offers and find our platform modern and reliable.

As for the Marketplace, it features both free and paid strategies. The prices you noticed are for advanced strategies that require a subscription. However, we also offer free resources. We apologize for any misunderstanding and suggest looking at the Free section in the Marketplace. If you have any more questions, don’t hesitate to contact our support team.

Best regards,
Olymp Trade Team

Aug 28, 2024

Olymp Trade Customer Care's response Hi, Peter Tandon.

Thank you for your feedback and for choosing Olymp Trade. We’re pleased to hear you value our exclusive offers and find our platform modern and reliable.

As for the Marketplace, it features both free and paid strategies. The prices you noticed are for advanced strategies that require a subscription. However, we also offer free resources. We apologize for any misunderstanding and suggest looking at the Free section in the Marketplace. If you have any more questions, don’t hesitate to contact our support team.

Dec 18, 2024

Olymp Trade Customer Care's response Hi Peter Tandon,

Thank you for your feedback and for choosing Olymp Trade. We’re delighted to hear that you value our exclusive offers and find our platform modern and reliable.

Regarding the Marketplace, it includes both free and paid strategies. The prices you’ve noticed apply to advanced strategies that require a subscription. However, we also provide free resources, which you can explore in the Free section of the Marketplace. We apologize for any confusion and encourage you to check it out.

If you have any further questions, please don’t hesitate to reach out to our support team — we’re always here to help.

Best regards,
The Olymptrade Team

Dec 23, 2024

Olymp Trade Customer Care's response Hello, Peter Tandon.

Thank you for your feedback and for choosing Olymp Trade. We're glad you appreciate our exclusive offers and modern, reliable platform.

Regarding the Marketplace, it offers both free and premium strategies. The prices you mentioned are for advanced strategies that require a subscription. However, there are also free resources available. We apologize for any confusion and recommend checking the Free section in the Marketplace. If you have further questions, feel free to reach out to our support team.

Happy trading!
Best regards,
Olymp Trade team.

Jan 10, 2025

Olymp Trade Customer Care's response Hello, Peter Tandon.

Thank you for your feedback and for choosing Olymp Trade. We're glad you appreciate our exclusive offers and modern, reliable platform.

Regarding the Marketplace, it offers both free and premium strategies. The prices you mentioned are for advanced strategies that require a subscription. However, there are also free resources available. We apologize for any confusion and recommend checking the Free section in the Marketplace. If you have further questions, feel free to reach out to our support team.

Happy trading!
Best regards,
Olymp Trade team.

Jan 13, 2025

Olymp Trade Customer Care's response Hi, Peter Tandon.

Thank you for your feedback and for choosing Olymp Trade. We're glad you appreciate our exclusive offers and modern, reliable platform.

Regarding the Marketplace, it offers both free and premium strategies. The prices you mentioned are for advanced strategies that require a subscription. However, there are also free resources available. We apologize for any confusion and recommend checking the Free section in the Marketplace. If you have further questions, feel free to reach out to our support team.

Best regards,
Olymptrade team.

Jun 13, 2024

Olymp Trade Customer Care's response Hi there, Arun Lalla.

It's great to hear that you've taken the time to study the Triple Rebound strategy on Olymp Trade. It's definitely a straightforward and effective strategy once you get the hang of it.

When you apply the RSI indicator on Olymp Trade, you can indeed set it to different periods. Here’s a step-by-step guide to ensure you have three RSIs with different periods (7, 14, and 21) on your chart:
- Click on the 'Indicators' icon on your chart.
- Select the RSI indicator from the list. By default, it might show up with a period of 14.
- Click on the settings (usually a gear icon) for the RSI indicator you just added. Change the period to 7.
- Repeat this step to add two more RSI indicators and set their periods to 14 and 21 respectively.

If you're still seeing only one period for the RSI, make sure you are adding the indicator multiple times and adjusting each one separately. It’s also possible that there might be a limitation or a specific way to set this up on the platform, so don't hesitate to reach out to Olymp Trade’s support for more detailed guidance.

Best regards,
Olymp Trade team

Jun 18, 2024

Olymp Trade Customer Care's response Thanks for recognizing our team’s efforts.

We consider feedback like yours really helpful. If you have any questions or need any help, we’re always here.

Best of luck,
Olymp Trade

Jun 12, 2024

Olymp Trade Customer Care's response Hello, Akeera Reddy Parne.

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced with your recent deposit.

Upon reviewing your request (Request Number: [protected]), we understand that you made a deposit of 700 INR on June 4th, which is still pending and has been marked as failed, yet the amount was deducted from your bank account.

Please rest assured that we take such issues very seriously and are committed to resolving them promptly. Our finance team is currently investigating the transaction to identify the cause of the failure and ensure such issues do not recur in the future. Please leave us your ID account number. Or you can contact our support team directly at [protected]@olymptrade.com or through our 24/7 live chat.

We appreciate your patience and understanding.

Best regards,
Olymp Trade Team

Jun 10, 2024

Olymp Trade Customer Care's response Hello, Mahadaji Naidu.

Thank you for choosing Olymp Trade and for your positive feedback about our platform. We're glad to hear that our educational resources have been helpful in your trading journey.

Regarding your concern about the withdrawal time, we apologize for any inconvenience caused. While most withdrawals are processed within a few hours, it can occasionally take up to 24 hours depending on various factors, such as the payment method used or verification processes. This is not a matter of discrimination but rather a part of ensuring secure transactions.

Please feel free to reach out to our support team for further assistance. We appreciate your understanding and patience.

Best regards,
Olymp Trade Team

Jun 18, 2024

Olymp Trade Customer Care's response Thanks for your feedback!

Our support team is always available to resolve issues like this as soon as possible. Don’t hesitate to contact them if you need help.

All the best,
Olymp Trade

Jun 05, 2024

Olymp Trade Customer Care's response Hi there!

We are informing you that we have sent a request to update your review. It pursues advertising goals and promotes a suspicious link. As the mentioned website is potentially harmful to Trustpilot users, we kindly ask you to update the review. In another case, we will have to flag this review for removal.

Best regards, Olymp Trade team.

May 31, 2024

Olymp Trade Customer Care's response Hello, Tarun Ghose.
Thank you for sharing your experience with our trading strategies. We apologize for any confusion or inconvenience you've encountered with your orders closing automatically.

This issue might be related to specific platform settings or automated stop-loss and take-profit features. To assist you better, could you please provide us with your account ID and any relevant details? Our support team will investigate this matter and get back to you with a detailed explanation and solution.

We appreciate your patience and are committed to resolving this promptly.

Best regards,
Olymp Trade team.

Jun 06, 2024

Olymp Trade Customer Care's response Thanks for your feedback!

Our support team is always available to resolve issues like this as soon as possible. Don’t hesitate to contact them if you need help.

All the best,
Olymp Trade

May 24, 2024

Olymp Trade Customer Care's response Hello, Elias Sethi.
Thank you for sharing your feedback and concerns. We understand that transitioning from forex trading to fixed-time trading can be a new and different experience.

Regarding the profitability rates, we want to assure you that Olymp Trade is committed to transparency and fairness. We also want to confirm that Olymp Trade has taken steps to increase the profitability rates for various assets, ensuring a better trading experience for our users. Our aim is to provide competitive and fair rates to help our traders achieve their goals.
Best regards,
The Olymp Trade team.

May 31, 2024

Olymp Trade Customer Care's response Hi, Elias Sethi.
Your feedback on our team’s work is much appreciated — it shows us that we’re doing things right. Reach out to us anytime!

All the best,
The Olymp Trade team

May 20, 2024

Olymp Trade Customer Care's response Hi, Kumar_Prakash.
Timely payouts are something we take very seriously. If it’s been over 5 days since your withdrawal request, don’t hesitate to reach out to our support team. They’re always ready to sort out this kind of issue for you as soon as possible.

In the meantime, try out some other deposit and withdrawal method like crypto. A lot of our users say it’s easy and fast, and typically processes requests between 40 seconds and 24 hours.

May 24, 2024

Olymp Trade Customer Care's response Hello, Munaf S.
The simplest way is to top up your account with the required amount:

• Starter — default status, no deposit necessary

• Advanced — you need to deposit at least $500/€500 or USDT 100 to your USDT account

• Expert — you need to deposit at least $2000/€2000 or USDT 500 to your USDT account

You can also upgrade your status by earning experience points (XP), which you can get by making trades on a live account and completing Trader's Way tasks.
Best regards,
Olymp Trade team.

May 14, 2024

Olymp Trade Customer Care's response Hello, Kumar Sheth1.

At Olymp Trade, we stick to fair trading practices and do not manipulate charts.

Minor variations in quotes are totally normal, as different platforms use different suppliers and pricing methods.

You can use Olymp Trade’s Quote History feature to track the quote history for any of our financial instruments.

Jun 18, 2024

Olymp Trade Customer Care's response Your feedback on our team’s work is much appreciated — it shows us that we’re doing things right. Reach out to us anytime!

All the best,
The Olymp Trade team

May 14, 2024

Olymp Trade Customer Care's response Hello, Satish Wagle.
The simplest way is to top up your account with the required amount:

• Starter — default status, no deposit necessary

• Advanced — you need to deposit at least $500/€500 or USDT 100 to your USDT account

• Expert — you need to deposit at least $2000/€2000 or USDT 500 to your USDT account

You can also upgrade your status by earning experience points (XP), which you can get by making trades on a live account and completing Trader's Way tasks.
Best regards,
Olymp Trade team.

May 31, 2024

Olymp Trade Customer Care's response Hello, Satish Wagle.
Thanks for recognizing our team’s efforts.

We consider feedback like yours really helpful. If you have any questions or need any help, we’re always here.

Best of luck,
Olymp Trade

Jun 21, 2024

Olymp Trade Customer Care's response Hi there,

We’re thrilled to hear that your deposit issue has been resolved and your funds are now in your trading account. Thank you for your patience and kind words.

If you need any further assistance, don’t hesitate to reach out. Happy trading and blessings to you as well! ❤️

Best regards,
The Olymp Trade Team

May 03, 2024

Olymp Trade Customer Care's response Hello,

You can only withdraw funds to your payment method.
If you have already submitted a withdrawal request, please inform our support team. Someone from our financial team will contact you by phone or email to discuss alternative withdrawal methods.

Best regards,
The Olymp Trade team

May 31, 2024

Olymp Trade Customer Care's response Hello, Daksh Ayyar.
Your feedback on our team’s work is much appreciated — it shows us that we’re doing things right. Reach out to us anytime!

All the best,
The Olymp Trade team

May 03, 2024

Olymp Trade Customer Care's response Hi, Uday Bora.
Fixed Time Trades (Fixed Time, FTT) is one of the trading modes available on the Olymp Trade platform. In this mode, you make trades for a limited period of time and receive a fixed rate of return for a correct forecast about the movements in currency, stock, and other asset prices.

Trading in Fixed Time mode is the easiest way to earn money on changes in the value of financial instruments. However, to achieve positive results, you need to take a training course and practice with a free demo account available on Olymp Trade.
Best regards, Olymp Trade team.

May 31, 2024

Olymp Trade Customer Care's response Hi, Uday Bora.
Your feedback shows us that we’re on track to providing you with the best service.

Thanks for sharing this experience!

May 03, 2024

Olymp Trade Customer Care's response Hi, Peter_Tandon.
Fixed Time Trades (Fixed Time, FTT) is one of the trading modes available on the Olymp Trade platform. In this mode, you make trades for a limited period of time and receive a fixed rate of return for a correct forecast about the movements in currency, stock, and other asset prices.

Trading in Fixed Time mode is the easiest way to earn money on changes in the value of financial instruments. However, to achieve positive results, you need to take a training course and practice with a free demo account available on Olymp Trade.
Best regards, Olymp Trade team.

May 31, 2024

Olymp Trade Customer Care's response Hi, Peter_Tandon.
Thank you for sharing the details of your experience with us.

Your story is yet more proof that we’re meeting our users’ needs and making a positive impact with our services.

Good luck with your trading!

May 03, 2024

Olymp Trade Customer Care's response Hi, Atman Iyengar!

Thank you for reaching out. We value your input and encourage you to let us know more details about your experience with us. Kindly upgrade to the latest version of the Olymp Trade application. Also, pay attention to your Internet connection. The recommended speed is above 30 Mbps. For a better solution, you can reach out to us. You can also contact us on Facebook or via online support chat (Help section) 24/7.

Have successful trading!
Best regards, Olymp Trade team.

May 31, 2024

Olymp Trade Customer Care's response Hi, Atman Iyengar!

Thank you for taking the time to detail your experience with us.

All the best,
Olymp Trade

May 03, 2024

Olymp Trade Customer Care's response Hi, Hati Dorjee.

Thanks for your feedback — it’s integral to our growth.

We’re here so that you get a top-notch trading experience. Stay tuned for more!

All the best,
Olymp Trade

May 03, 2024

Olymp Trade Customer Care's response Hi, Hari Gill.
We appreciate your feedback.
This is 10K for your demo account, where you can practice your trading skills for free.
We’re constantly refining our platform to better meet your trading needs. Stay tuned for more!

Best wishes,
Olymp Trade

Jun 18, 2024

Olymp Trade Customer Care's response Thanks for recognizing our team’s efforts.

We consider feedback like yours really helpful. If you have any questions or need any help, we’re always here.

Best of luck,
Olymp Trade

May 14, 2024

Olymp Trade Customer Care's response Hello, Ram Setty.

You can find these mentioned currency pairs in the Forex mode. Or you can find them in the search bar. Keep in touch with us on social media for free advice and up-to-date info.

For more insights like this, follow us on social media.

Jun 18, 2024

Olymp Trade Customer Care's response Thanks for your feedback!

Our support team is always available to resolve issues like this as soon as possible. Don’t hesitate to contact them if you need help.

All the best,
Olymp Trade