Olymp Trade Complaints & Reviews

The costs are per month basis... Like, some strategies are $30/month, some are $8/month. It's almost nothing, but makes it much harder to test them, aside from free trial which for me was not free 2 times already. Because it turns out you need to not forget to disable auto-renewal on these free trials, or the costs will start incurring, which is kind of a sales-ey tactic. Would like for it to be 1 and done deal, with no "free trials" that...

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Address: BETTIAH

Olymp trade has been scamming me for the past 2 months. I am a long-time user, but this has never happened to me before. I have been defrauded of approximately 17, 000 in payments. I filled out all account details correctly, but they falsely claimed that I had not. This has happened to me 3 times now, and they insist it was my mistake, but it is actually a bug on their platform. Please help.
Trader id[protected]
Widrwal request...

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Olymptrade has been the most suitable platform for me as for a rookie. It ensured smooth immersion into trading for me, I didn't experience any difficulties due to some of the tutorials, guidlenes, videos and many other things which really support a beginner when he takes his first steps.
However, the matter of my inquiry is more about perks, and so-called features of the platform, namely statuses. I was sure that gaining XP...

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I have some experience trading on Olymptrade platform and you know it seems that I started to make stable profit from trading.
I use pending orders in my trading. And they are quite effective when trading with support and resistance levels.
About 2 days ago, I installed an application with the mobile version of broker's platform on my smartphone.
Now I can't stay in the office or at home all day, and therefore mobile app is something that is really useful for me.
But I noticed a problem... There is no possibility to use pending orders in the mobile version of this platform
It seems that interface of this platform is limited for the mobile version. Although I guess I might not noticed this feature since I'm still have little experience.

Olymp Trade customer support has been notified about the posted complaint.

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Address: Krishna Nagar Karol Bagh Block 1 4/5183 No 5 Gali Karol Bagh

Website: Olymp trade

Mera deposit hua hi nahii pata nahi kaha chale gaya refund bhi nahi aaya mere pass ye app fraud hai mujhe mere paise do bas...

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Not a technical complaint, because from what I use, the platform works without bugs or glitches. But the fact that I am on standard account (and I bet 99% of people from India are on standard accounts too) is a big deal. Usually the difference between standard vs elite account is maybe 0.1 pips of spread, but in Olymptrade case, the difference is massive. Expert account gets 93% returns on trades, standard only 85%. There are also 20% discounts.br...

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I've visited a blog the other day in search of some interesting articles and maybe systems. To my surprise, the articles on technical analysis and risk management were super nice. I have actually learned something new. What is sad about the blog is that almost every article were published in 2022, and I haven't found anything new since. Trading doesn't stop developing, and there are so many market overviews that can be done. I suggest Olymp...

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I traded on a demo account for some time and recently decided to see how it would work out with real money. I deposited $100 and already lost some of it. The problem is that my trades automatically close after a certain time. When I was trading on a demo account I could keep my trades open the whole day, even I could leave them open till the next day. Once my trades are in profit I would close them.
But with a real account, my trades automatically close and I check everything… I can only choose the time when they should close. Is this how it is supposed to work, or am I doing something wrong?

Sep 7, 2024

Complaint marked as Resolved

I just realized what I was doing wrong. I was choosing instruments in FTT mode instead of Forex mode. I was not even aware that different trading modes are included on one account. So, be careful when opening the charts of your instruments. This is when you need to make sure your charts are in fixed-time trading mode or in forex mode.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2024

Olymp Trade Customer Care's response Hi Navin,

Thank you for reaching out and sharing your experience with us. The difference you're noticing is due to the type of trading you're engaging in. In our Fixed Time Trades (FTT) mode, trades are designed to automatically close at the end of a specified time period, which you can set before you place the trade. This is why your trades are closing automatically at the selected time.

On a demo account, it’s possible that you were trading in a different mode that allows positions to stay open longer, like Forex mode. If you prefer to keep trades open until you're ready to close them, you might want to try trading in Forex mode on your real account, where you have more control over when to close your trades.

We hope this clarifies things! If you have any more questions or need further assistance, please don't hesitate to reach out. Happy trading! 🚀
Best regards, Olymp Trade team.

Verified Support

Sep 09, 2024

Olymp Trade Customer Care's response Great insight! It’s awesome that you caught that distinction between FTT and Forex modes. 👍 It can definitely make a difference in how you approach your trades, so being mindful of which mode you’re in is key. Thanks for sharing the tip—double-checking the chart’s mode before diving in is a smart move! Stay sharp, and happy trading! 💡📊

Verified Support

Sep 11, 2024

Olymp Trade Customer Care's response Hey there! 😊 It’s great that you figured out what was happening. The different trading modes (FTT and Forex) being on the same account can definitely cause some confusion at first. Thanks for sharing the tip—it's super important to double-check which mode you're in when opening your charts to make sure you're on the right track. If you need any further clarification or have more questions, don’t hesitate to reach out. We're always here to help! 👍📊

Happy trading!

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I trade using web version of this trading platform. And to automatically log in to platform without having to enter username and password, I clicked on button in browser to save my data.
But sometimes it happens that data is not saved and I have to re-enter my username and password.
I assume this is due to platform glitches. Perhaps developers made some mistake.
I hope that future platform updates will fix this problem and I will no longer have to enter my username and password. That is, I'll enter it once and I won't do it anymore.

Aug 28, 2024

Complaint marked as Resolved

If this is still relevant, then I want to write about what I found, what was my problem. As it turned out, every time I deleted browser history, the login and password information was deleted along with the search history. That explains a lot. Now I understand why that problem didn't have consistency. Sometimes it worked and sometimes it didn't. Now, even if I delete search history, I don't delete login and password autofill data

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2024

Olymp Trade Customer Care's response Hi Vakpati Nan! Thank you for sharing your feedback with us.

We’re glad to hear that you enjoy trading on our web platform, and we appreciate you bringing this issue to our attention. The login process should indeed be seamless, and we're sorry to hear you're having trouble with the saved login data.

This might be related to browser settings or cookies rather than platform glitches, but we'll definitely pass your feedback to our developers to investigate further. In the meantime, you might try checking your browser's settings to ensure that cookies and saved data are enabled.

We’re committed to improving our platform continuously, and your input helps us make it better. Thank you for your patience, and we hope to make your trading experience even smoother in the future. If you have any other questions or need assistance, please feel free to reach out!

Happy trading!

Verified Support

Aug 28, 2024

Olymp Trade Customer Care's response It sounds like you've solved the mystery! Clearing browser history can indeed delete login and password information if those options are selected. It makes sense now why the issue was inconsistent. By keeping the login and password autofill data intact while clearing other histories, you should have a smoother experience logging in. If you have any other questions or run into more issues, feel free to ask. Happy trading!

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They are rock solid guys and I know it from those multiple reviews that I have encountered.
Additionally, I know that they are regulated by the FinaCom which is quite a reputable supervisor in the financial world.
Still, the matter of my inquiry is a bit different, it's not connected with the reputation of the broker or maybe its suspicious activity and stuff like this... fortunately, everything in this regard is okayish....

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When I read feedback from traders about their FTT experience on this platform, they wrote that one of the most crucial advantages is profitability of trading in this mode.
One of broker's clients wrote that profitability on his trading account sometimes reaches up to 93%.

I was impressed and decided that such trading conditions are really beneficial.

But after I opened trading account, I found that FTT...

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Address: Ikeja, 3rd floor, 6B Adeniyi Jones Ave, Nigeria,

I deposited my money in the olymp trading account but still it is not credited in the olymp trading account over 21 July 2024 at 12:03am
My money debited from my bank account but failed showed in the olymp trading account
Trading id 91179917
Amount 2000rs
Time .21 July 2024 at 12:02 am
Via UPI
Utr no[protected]
Transaction ID :: T2407210002448157330550

Request no of trading...

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So I have some difficulties with trying to understand the features of the platform.
So if I trade crypto, the options are completely different from other pairs like forex. So on crypto, I choose my own leverage like 7x or 10x while there is no feature like in forex. Also there are features of pending order in crypto and it has auto close like when price for example hits 10% profit. So I wanna know the difference between these features, mainly enable orders in forex and pending/auto close in bitcoin, and I wonder if I can choose my leverage in FX too...

Aug 7, 2024

Complaint marked as Resolved

Thanks for explaining. Now I realized that Fixed Time trades are different from Forex in general, I didnt know that the first is only about the direction of the price. After I switched to forex and found my pair, I had all the options I need.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2024

Olymp Trade Customer Care's response Hi Jhanda,

Thank you for sharing your feedback with us. We understand that navigating different features can sometimes be challenging, and we're here to help clarify things for you.

On Olymp Trade, the trading features for crypto and forex are the same. You can select your leverage, such as 7x or 10x, allowing you to customize your trading strategy. Additionally, it offers the convenience of pending orders and the ability to set auto-close parameters to secure profits or limit losses automatically.

If you have any more questions or need further assistance, please feel free to reach out to our support team. We're here to ensure you have the best trading experience possible.

Happy trading!

Best regards,
The Olymp Trade Team

Verified Support

Aug 01, 2024

Olymp Trade Customer Care's response Hi Jhanda,

Thank you for sharing your feedback with us. We understand that navigating different features can sometimes be challenging, and we're here to help clarify things for you.

On Olymp Trade, the trading features for crypto and forex are the same. You can select your leverage, such as 7x or 10x, allowing you to customize your trading strategy. Additionally, it offers the convenience of pending orders and the ability to set auto-close parameters to secure profits or limit losses automatically.

If you have any more questions or need further assistance, please feel free to reach out to our support team. We're here to ensure you have the best trading experience possible.

Happy trading!

Best regards,
The Olymp Trade Team

Verified Support

Aug 05, 2024

Olymp Trade Customer Care's response Hi Jhanda,

Thank you for sharing your feedback with us. We understand that navigating different features can sometimes be challenging, and we're here to help clarify things for you.

On Olymp Trade, the trading features for crypto and forex are the same. You can select your leverage, such as 7x or 10x, allowing you to customize your trading strategy. Additionally, it offers the convenience of pending orders and the ability to set auto-close parameters to secure profits or limit losses automatically.

Happy trading!

Best regards,
The Olymp Trade Team

Verified Support

Aug 12, 2024

Olymp Trade Customer Care's response Thanks for recognizing our team’s efforts.

We consider feedback like yours really helpful. If you have any questions or need any help, we’re always here.

Best of luck,
Olymp Trade

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I deposited 700 rs in olymp trade account on 7 July 2024 but it didn't get credited..they said to wait for 24 hours..still not credited..then wait for 5 working days ..still not credited and now they are asking my bank statements my credentials for check but they said if after 5 days amount didn't get credited they will provide a refund but they didn't..I provided them the screenshot of the payment...they scammed me and did fraud with me....

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The account setup of the broker is not really straightforward. I am struggling to understand if the account types are the currency bases available. Another thing I need clarified is how the spreads work... I do not see any spreads on y trades, so how does this thing work? Even with brokers that charge commissions, there are spreads, so this is really confusing. It is starting to seem as though the platform is a lot more complicated than I...

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Dear Olymp Trade Support,

I hope this message finds you well.

I am writing to bring to your immediate attention an issue I am experiencing with deposit transactions on my Olymp Trade account. On 18th june 2024, I deposited 700 INR twice in a day, making a total of 1400 INR. The amounts were successfully deducted from my bank account, but the transaction history on Olymp Trade indicates that both transactions...

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I am writing here to sort things out about a certain platform's peculiarity. Well, fairly speaking, I like the olymp trade platform, it seems to be quite modern and technically equipped.
It allows me to polish my trading skills and accomplish financial goals. However, the matter of my query is about certain lags on the platform or bugs, idk how to call them, which I faced recently.

I wanted to open pending order on EUR/USD recently, it was a week ago or something. My analysis showed me that the price would soon breakout 1.066 level and I opened a short pending order at 1.067. Nevertheless, the order wasn't triggered at all! I hoped that the order would be open and I would take a good cut out of the position, but nothing happened and I wonder why. I am looking forward for explanation of this situation...

Olymp Trade customer support has been notified about the posted complaint.

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Address: new delhi

I can’t figure out how to get Expert status. I am not sure if I need to activate it somehow or if it is a mistake. I read that you will get an expert status if you deposit more than 500 usdt, and I deposited $500 and when I started trading the next day I saw that my account had just advanced status.
I mean it’s not a big problem, but I was a bit disappointed because I was expected to trade with a higher status and get higher rewards on FTT mode.

Jul 3, 2024

Complaint marked as Resolved

After I wrote this comment I went to read once again the conditions and requirements for accounts statuses regarding the deposited amount of trading funds. Probably I should do it before I write the complaint :) I see that the requirement depends on the currency. It is different if you deposit USDT (which is a crypto tether, not us dollars 🙂) and the requirements for dollars are a bit higher. Thanks for the clarification, all is good now 👍

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2024

Olymp Trade Customer Care's response Hello, Bahadur Bishnu.
The simplest way is to top up your account with the required amount:

• Starter — default status, no deposit necessary
• Advanced — you need to deposit at least $500/€500 or USDT 100 to your USDT account
• Expert — you need to deposit at least $2000/€2000 or USDT 500 to your USDT account

You can also upgrade your status by earning experience points (XP), which you can get by making trades on a live account and completing Trader's Way tasks.
Best regards,
Olymp Trade team

Verified Support

Jul 05, 2024

Olymp Trade Customer Care's response Big thanks for recognizing our team’s work. We are dedicated to providing an excellent service, and your feedback means we’re on the right track.

We’re here so that you get a top-notch experience. Reach out anytime!

All the best,
Olymp Trade

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User ID 95058849 I am Datta Narayan Aherkar I deposited seven hundred rupees on 11th June at 12:05 PM and on the same date at 3:17 PM I deposited 700/- as I have filled the form here one deposit has been credited to my bank account but still my one deposit is pending. and in that regard I have not received any reply from Olymp Trade after filling in the help section only and only automatic replies are coming but the support agent c can't contact please deposit my remaining amount of seven hundred rupees in my account it's been more than ten days still my problem Not solved I emailed repeatedly but no reply just automatic replies and our support team is working on it Thanks

Jun 23, 2024

Complaint marked as Resolved

I am Datta Narayan Aherkar I deposited seven hundred rupees on 11th June at 12:05 PM and on the same date at 3:17 PM I deposited 700/- as I have filled the form here one deposit has been credited to my bank account but still my one deposit is pending. and in that regard I have not received any reply from Olymp Trade after filling in the help section only and only automatic replies are coming but the support agent c can't contact please deposit my remaining amount of seven hundred rupees in my account it's been more than ten days still my problem Not solved I emailed repeatedly but no reply just automatic replies and our support team is working on it Thanks

Olymp Trade customer support has been notified about the posted complaint.

Jun 23, 2024

Updated by Datta Aherkar I am Datta Narayan Aherkar I deposited seven hundred rupees on 11th June at 12:05 PM and on the same date at 3:17 PM I deposited 700/- as I have filled the form here one deposit has been credited to my bank account but still my one deposit is pending. and in that regard I have not received any reply from Olymp Trade after filling in the help section only and only automatic replies are coming but the support agent c can't contact please deposit my remaining amount of seven hundred rupees in my account it's been more than ten days still my problem Not solved I emailed repeatedly but no reply just automatic replies and our support team is working on it Thanks

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I just started using Olymp Trade 2 months ago and this is the first time I’ll be withdrawing funds as I started with the demo account… The platform is great by the way and I really learnt a lot from using the demo account which I was able to apply in my live trades. It’s so simple and easy to use. I really like trading here. However, I really don’t know what might be the case, although I didn’t finish my verification process but that shouldn’t be an issue right, I’d appreciate it if I got some clarity soon.

Sep 23, 2024

Complaint marked as Resolved

Yeah, turns out I needed to complete my verification process to gain full functionality. Transactions are restricted until you completion of the verification apparently. Thought as much.

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2024

Olymp Trade Customer Care's response Hello there, Bahadur Rao.

Thank you for your positive feedback! We're glad to hear that you’ve enjoyed using the demo account and have had a great experience trading on our platform.

Regarding your withdrawal, the verification process is a crucial step to ensure the security of your funds. Incomplete verification can indeed affect your ability to withdraw funds. We recommend completing the verification process as soon as possible to avoid any delays.

If you need assistance or have any questions about the verification process, our support team is here to help. Please reach out to them for further clarity.

Happy trading and thank you for choosing Olymp Trade!

Best regards,
The Olymp Trade Team

Verified Support

Aug 05, 2024

Olymp Trade Customer Care's response Hello there, Bahadur Rao.

Thank you for your positive feedback! We're glad to hear that you’ve enjoyed using the demo account and have had a great experience trading on our platform.

Regarding your withdrawal, the verification process is a crucial step to ensure the security of your funds. Incomplete verification can indeed affect your ability to withdraw funds. We recommend completing the verification process as soon as possible to avoid any delays.

Happy trading and thank you for choosing Olymp Trade!

Best regards,
The Olymp Trade Team

Verified Support

Aug 12, 2024

Olymp Trade Customer Care's response Hi, Bahadur Rao.

Thank you for your positive feedback! We're glad to hear that you’ve enjoyed using the demo account and have had a great experience trading on our platform.

Regarding your withdrawal, the verification process is a crucial step to ensure the security of your funds. Incomplete verification can indeed affect your ability to withdraw funds. We recommend completing the verification process as soon as possible to avoid any delays.

Happy trading and thank you for choosing Olymp Trade!

Best regards,
The Olymp Trade Team

Verified Support

Aug 23, 2024

Olymp Trade Customer Care's response Hi, Bahadur Rao.

Thank you for your kind words! We're happy to hear that you've enjoyed using the demo account and had a positive experience trading with us.

About your withdrawal, please note that the verification process is essential to protect the security of your funds. If the verification isn't completed, it might impact your ability to withdraw funds. We suggest completing the verification process as soon as possible to avoid any delays.

Happy trading, and thank you for choosing Olymp Trade!

Best regards,
The Olymp Trade Team

Olymp Trade Complaints & Reviews

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Olymp Trade reviews & complaints page 2

Marketplace for strategies is harsh

Payment credit issue

Onboarding and further issues

Pending orders

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Moneyfraud

Differences between accounts are too big

Needs an update

My trades automatically close

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Web platform and login

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Deals are made within 5 secs

The profitability is lower than I thought

Money deducted from my bank account via upiqr but still it is not credited in my trading account over 21july 2024

Different features

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Deposit not credited still after payment deducted

A bit confusing really.

Failed Deposit Transactions on Olymp Trade

The ordered didn't trigger

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Deposited the required amount and didnt get the Expert status

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deposit time frame after 7 working days ago

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Why is my payment delayed?

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Olymp Trade Complaints & Reviews

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Olymp Trade reviews & complaints page 2

Pending orders

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My trades automatically close

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Web platform and login

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Different features

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The ordered didn't trigger

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Deposited the required amount and didnt get the Expert status

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deposit time frame after 7 working days ago

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Why is my payment delayed?

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