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Olymp Trade Complaints & Reviews

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Updated: Jun 24, 2025
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Olymp Trade reviews & complaints page 77

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M
Madhup Adisan
from Mumbai, Maharashtra
Aug 15, 2019
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When i started trading on olymp trade, i made a small deposit from the card. Now i want to start trading seriously and i want to deposit bitcoins so i could withdraw my profit later on also in bitcoins. However, i don’t see bitcoins as a deposit option. I know for sure that it’s possible to deposit bitcoins, i read about it on the forums that some people did so. How can i do it?
Aug 23, 2019
Complaint marked as Resolved 
Yes, it seems that bitcoin is not available for my country. Ok, I will use the exchange and withdraw to the card :)
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2019
Olymp Trade Customer Care's response
Hello there!

You can deposit in any currency. It will automatically convert into the currency of your account and back, when you withdraw.

To make a deposit you need to open the deposit page: https://olymptrade.com/cabinet#tab=recharge
Choose the convenient payment option as the attachment shows.

For any questions feel free to contact us in online chat, via e-mail [protected]@olymptrade.com or on Facebook https://www.facebook.com/olymptradecom/ We will help you!

Best regards, Olymp Trade team.

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    Khare Raina
    from Mumbai, Maharashtra
    Aug 13, 2019
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    Please advise why during the different time there are different assets available? Sometimes when i want to trade certain asset it has too low payout ratio, and sometimes it is unavailable for trading at all. I like to trade during the weekends when i have a lot of free time, but neither euro or pound are available at that time. Is it so, because i have a too-small deposit?
    Aug 22, 2019
    Complaint marked as Resolved 
    I'm still a newbie, so I don't completely understand all the principles of market work hours. I'm sorry then. Now I do know that Forex doesn't work on weekends and festive days, so just cryptocurrency is available.
    Olymp Trade customer support has been notified about the posted complaint.
    Verified Support
    Aug 13, 2019
    Olymp Trade Customer Care's response
    Hi!

    The profit rate of assets depends on market situation (volatility, liquidity, region of registration). Volatility is a statistical measure of the dispersion of returns for a given security or market index.
    The liquidity is a value determined by the activity of changing the price of an asset due to the large volume of supply and demand. The deals are always closed with the same rate it was open.

    Saturday and Sunday - are the global days off for the exchange market, neither currency pairs, nor assets are available on a centralized exchange at weekend. Trade is available only on the Bitcoin / USD and Crypto assets.

    Best regards, Olymp Trade team.
    At the time of deposit i deposited 100 but from my account it is deducted 7443 rupees fro my account tell me the reason
    Olymp Trade Customer Care's response, Aug 19, 2019
    Verified Support
    Duddugunta Manohar Reddy, please, contact us:
    - via e-mail [email protected]
    - in live chat at www.olymptrade.com
    - in direct messages of our group https://www.facebook.com/olymptradecom/

    We will help you!

    Best regards, Olymp Trade team.
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      Vivaan L.
      from Bengaluru, Karnataka
      Aug 12, 2019
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      I had problems with the money withdrawal on olymp trade. But let me start from the beginning.
      I made 30 dollars deposit on olymp trade. At first, i didn’t trade them, i was trading on the demo account, but then i learned how to trade and started trading on real money. I made almost 50 dollars in a month and decided to withdraw my 30 dollars in order not to lose them.
      I requested a withdrawal to the card, the same way i made a deposit. Everything was ok in the beginning, but then they have requested document verification. I sent a photo of my id, but the verification wasn’t completed. Now i don’t know what to do and how to withdraws my money. I’m ready to go through the verification if there is something else necessary, please explain, what should be done.
      Aug 21, 2019
      Complaint marked as Resolved 
      Thank you, it's all fine, I've passed verification. The funds arrived the very next morning. Everything is OK, thanks so much!!
      Olymp Trade customer support has been notified about the posted complaint.
      Verified Support
      Aug 13, 2019
      Olymp Trade Customer Care's response
      Hello there!

      Verification is a standard procedure on the platform, don't worry about it. In your personal cabinet you can find the verification window, where you can get instructions on each step. Follow them and it will be fast and easy. If the document is not accepted, the moderator will leave a comment.

      For any questions, please, contact us in online chat, via e-mail [protected]@olymptrade.com or on Facebook https://www.facebook.com/olymptradecom/ We will help you!

      Best regards, Olymp Trade team.
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        Karan0102
        from Vellore, Tamil Nadu
        Aug 10, 2019
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        I started trading on this platform not long ago. At first i deposited $50, and managed to receive a profit of $20. So i wanted to withdraw these 20 bucks in order to check the whole withdrawal system. That said, i requested withdrawal to my credit card, and did everything strictly according to the website. However, the second day is coming to an end already, and my funds still haven't arrived. I visited the online bank cabinet, and there is no money at all - either in the received transactions or in pending ones. What's the matter, why haven't my funds arrived yet? Is there some kind of problem?
        Oct 1, 2019
        Complaint marked as Resolved 
        Olymp Trade customer support has been notified about the posted complaint.
        Verified Support
        Aug 13, 2019
        Olymp Trade Customer Care's response
        Hello!

        Withdrawals are carried out within 1-5 business days. If you want to trace your withdrawal, contact us any convenient way: via e-mail [protected]@olymptrade.com, in the live chat at olymptrade.com or in our group facebook.com/olymptradecom/ We will help you!

        Best regards, Olymp Trade team.
        Aug 21, 2019
        Updated by Karan0102
        Thanks for the advice, the money has just arrived. Probably there was a bank delay or something, though they didn't even bother to inform me of that!
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          I
          Indrajit7
          Aug 7, 2019
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          In fact, I'm currently not trading with Olymp Trade. I decided to take a small break, because studying doesn't really leave me much time for that. I've heard though that Olymp Trade might charge commission fees after half a year of inactivity. A month ago it was just half a year, and they charged me $10. It's OK, but I don't understand why they've charged me another $10 today, it's been just a month since then?!
          Aug 20, 2019
          Complaint marked as Resolved 
          Thanks, now I got that the commission is charged monthly after you’ve been inactive for 6 months. Well, in such case it’s easier to make a deal with minimal volume once, this is mire beneficial anyway, even if the deal will be unprofitable.
          Olymp Trade customer support has been notified about the posted complaint.
          Verified Support
          Aug 07, 2019
          Olymp Trade Customer Care's response
          Thank you for reaching out!

          The subscription fee for providing access to the trading terminal is charged if the user has not performed any of the following operations on his real account within 6 months:
          - making deals on a real account;
          - making a deposit;
          - withdrawing funds.

          The subscription fee is charged monthly if none of the above mentioned actions are made.

          Best regards, Olymp Trade team.
          Verified Support
          Aug 13, 2019
          Olymp Trade Customer Care's response
          Sushil kumar, hello!

          Please, contact us in online chat, via e-mail [protected]@olymptrade.com or on Facebook https://www.facebook.com/olymptradecom/ '

          We will help you!
          Dear sir,
          I have deposit 10 solar on olymptrade but show every time your transaction is fail .sir I have VISA card with registered Email and Mobile no. But not respond all time transaction fail.please sir help me as soon as possible .
          Thanks & Regards
          Sushil kumar
          Olymp Trade Customer Care's response, Dec 14, 2020
          Verified Support
          Hello, dear Sushil kumar!

          Thank you for reaching out. Kindly contact our support service if any issues occur. You can contact our support team any convenient way: via e-mail: [email protected], in a live chat at our website or in our Facebook community: facebook.com/olymptradecom/

          Best regards, Olymp Trade team.
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            Rohit9827
            from Delhi, Delhi
            Aug 1, 2019
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            Address: Rewa, 486001

            My olymp trade I'd 35409125 I withdraw request[protected]$ . After 95 days not money receive in bank . Olymp trade not send my money and say wait 5 days our aggregator talk to your bank but be 95 days not refund my withdraw money. This is fraud company and ban of this company.
            Please help me

            Rohit singh
            Mail. Rohitsingh.[protected]@rediffmail.com
            +1 photos
            Aug 11, 2021
            Complaint marked as Resolved 
            Olymp Trade customer support has been notified about the posted complaint.
            Verified Support
            Aug 05, 2019
            Olymp Trade Customer Care's response
            Thank you for reaching out! We studied your case thoroughly. As we can see, our specialists advised you to contact your bank, as the withdrawal is already processed from our side.

            Tell us, please, have you managed to contact the bank? Did they find your money?

            Best regards, Olymp Trade team.
            I have request an withdrawl of 10 usd. the status is showed that payment confirmed but i didn't receive the amount yet. where is my money??? is olymp trade a fraud???
            Olymp Trade Customer Care's response, Aug 7, 2019
            Verified Support
            Arpan44, withdrawals are carried out within 1-5 business days. If you want to trace your withdrawal, contact us any convenient way: via e-mail [email protected], in the live chat at olymptrade.com or in our group facebook.com/olymptradecom/ We will help you!
            How u doing bro? I hope you got your money back! I am pretty sure it was a problem with your bank since Olymp is my favorite broker and I have never had any problems with withdrawing the funds. I can't believe that they can spoil everything by not paying the funds. So make sure to check the bank you cooperate with carefully. Good luck ;)
            Have been a client of Olymp for six months now. I can definitely be the living proof of their proper attitude to withdrawals. The first time it took me a while to complete this backwards transaction to my account. The matter was with a bit complicated account verification procedure. Once completed all have been working smoothly ever since.
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              Anuj goel84
              from Agra, Uttar Pradesh
              Jul 30, 2019
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              Address: 1088, New Patel Nagar, Panchsheel Nagar, Uttar Pradesh, 245101

              I anuj goel and i am registered with olymp trade and i requested for 10$ from olymp trade but i did not get 10$ yet and i asked many times from there but no response yet from there. My bank says that there is no money transferred from olymp trade and i send documents like a bank account statement as they wants. So please help me in this matter.

              With regards
              Anuj goel
              Aug 5, 2021
              Complaint marked as Resolved 
              Olymp Trade customer support has been notified about the posted complaint.
              Verified Support
              Jul 31, 2019
              Olymp Trade Customer Care's response
              Hi! Please, specify the ID of your account, so we could help you.

              Best regards, Olymp Trade team.
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                Dibyendu Reyansh Banerjee
                from Mumbai, Maharashtra
                Jul 24, 2019
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                Address: James Street Kingstown, +91

                Made a withdrawal request on 11th of july... It's almost 14 days... Still i didn't received the amount... They provided a arn to contact my bank... Bank don't even know about arn.. Neither the support team is helping... Used the same card for withdrawal... Usually it takes 5 working days... Please do the needful so i that i can continue my trading on olymtrade otherwise i have to close my account
                Aug 13, 2021
                Complaint marked as Resolved 
                Olymp Trade customer support has been notified about the posted complaint.
                Verified Support
                Jul 26, 2019
                Olymp Trade Customer Care's response
                Hello!

                Please, send the full bank statement since the date of withdrawal until today to our support team. They will transfer it to the payment aggregator to require an official document to trace your withdrawal.

                Best regards, Olymp Trade team.
                Verified Support
                Jul 29, 2019
                Olymp Trade Customer Care's response
                Dibyendu Reyansh Banerjee, please, make sure that you have the latest OS and application version. You can also contact us via e-mail [protected]@olymptrade.com or in
                our group facebook.com/olymptradecom/.
                Given everything now they are not replying of my emais... client support page is not opening from last 3 days... worst experience
                Can you tell me why are the payout rates constantly changing? Of course, I always can choose some asset with a maximum payout rate of 82%. But what if I've got the whole day planned out, and by the time I have to open a deal on a certain asset its payout rate will be super low?
                I will be waiting for your explanation.
                Olymp Trade Customer Care's response, Aug 7, 2019
                Verified Support
                Tushar Faiyaz, the profit rate depends on market situation (volatility, liquidity, region of registration). Volatility is a statistical measure of the dispersion of returns for a given security or market index.
                The liquidity is a value determined by the activity of changing the price of an asset due to the large volume of supply and demand.

                The deals are always closed with the same rate it was open.

                Best regards, Olymp Trade team.
                Don’t worry, I’m sure, that everything will be ok:)I heard, that the delays sometimes happens in case of the banks transfer, but Olymp Trade from its side is doing everything right, I’m sure. I never had any problems with the withdrawal, probably, because I have my account in largest private bank in the country and it works really good.
                In the beginning, it was even unusual for me to work on Olymp Trade platform, it’s too simple. I have a degree in economics, I studied different financial disciplines at the university, types of analysis and so on. I already used to formulas and accountings. But here all the deals are completed in one click. Further, I just get used to it, figured it out. It is very convenient to do the technical analysis here, I went through basics at the university, but on this platform, it is very easy to set the indicators and analyze. So eventually the trading turned out to be simpler for me than I thought. Of course, there are some specifics, but you can learn anything, but I’m happy with the results so far, and actually, I think that trading on Olymp Trade – this is a great opportunity for the earnings and just developing of your financial literacy.
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                  Pintu Gouda
                  from Mumbai, Maharashtra
                  Jul 23, 2019
                  Jun 7, 2025
                  This thread was updated on Jun 7, 2025
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                  they block my account and not give me my full money

                  When i loss at that time they not verify my account and when i am starting gain profit they block my account and when i contact customer support they told me that i violates their policy and simply they block my account and they give me money which is nearly less than around 70000 ₹.
                  I submitted all the documents but still they block my account.
                  So i request all of you that don't trade in olymp trade it's a fraud platform...
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                  Uthkarsh
                  Jul 21, 2019
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                  Hey there, i've noticed that the deal opening fees on forex are always different. And whereas one can still see the amount of this type of fees before opening a deal, the fee for moving a deal to the next day is completely invisible. Why can't i see how much money i will be charged for moving an order a day later? This situation does not suit me. I'd like to know how you explain that.
                  Aug 8, 2019
                  Complaint marked as Resolved 
                  Oops, my bad, I didn’t check the information about the assets carefully. It’s all there, sorry for disturbing)
                  Olymp Trade customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 22, 2019
                  Olymp Trade Customer Care's response
                  Uthkarsh, hello there!

                  Don't worry, we will guide you through! Please, follow the link to find out the information about all of the existing commissions https://forex.olymptrade.com/training/trading-specification. Before opening the deal you can also see the amount of the commission (as it is shown in the attachments).

                  Best regards, Olymp Trade team.

                  Verified Support
                  Jul 23, 2019
                  Olymp Trade Customer Care's response
                  Uthkarsh, hello there!

                  Don't worry, we will guide you through! Please, follow the link to find out the information about all of the existing commissions https://forex.olymptrade.com/training/trading-specification. Before opening the deal you can also see the amount of the commission (as it is shown in the attachments).

                  Best regards, Olymp Trade team.

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                    S
                    sunilrongali
                    Jul 19, 2019
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                    Address: 530028

                    I have requested for withdrawal of amount of 30$ on june 1st, till date, i never got my amount back. It has been almost 50 days.
                    When i call them, they gave me arn number and inform they asked me to inform bank to know the status of arn number. But, my bank didnt even know about arn number.
                    I informed the same to olymptrade, then they asked me to provide bank statements.
                    I provided them from may 15th to june 14th — i sent this info on july 7th. From june 15th to july 7th, i sent them as unbilled transactions, as my bank will be generating statements on every 14th of month. But they didnt agree for that, they said, they need pdf file. I waited till july 14th to get the statement generated.

                    Then i sent the bank statement from june 15th to july 14th on july15th.
                    After 2 days, financial team responded on july 17th and they asked bank statement till july 17th...!!! (For extra 2 days)...!!!
                    As per the rules mentioned, they said, between 1 to 30 days, amount gets credited. But i sent for more than 45 days of my bank statement. Still they are asking for extra days too...

                    When i call customer care, they are saying, we are forwarding to financial team. But financial team never responds...
                    This is what daily happening, almost 50 days...!!! No response till now...
                    Olymp Trade customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 22, 2019
                    Olymp Trade Customer Care's response
                    sunilrongali, greetings!

                    We are really sorry that you are experiencing such an issue. We always try to make a withdrawal process as fast and easy for traders as it can be. But when we withdraw funds, this is not only Olymp Trade and you, there are also banks, payment systems and aggregators. Financial system is not perfect, that's why such things sometimes happen. We kindly ask you to provide your ID, so we could look through the situation and update your with the current withdrawal status. We are waiting for your response!

                    Best regards, Olymp Trade team.
                    Jul 22, 2019
                    Updated by sunilrongali
                    They have been notified 20 days back... Not sure what they are doing...
                    Of course, Olymp Trade doesn't lack advantages, but personally I would highlight their flawless support work. Considering that I'm not even a pro yet, you can imagine what silly ### I kept doing in the beginning xD And whenever I had any questions, I immediately texted the support. Surprisingly enough, they always replied me within a minute, and soon the problem was solved (because I was just being silly, you know xD). And in general, I liked their positive attitude to me, even though in the first several times when I texted them I even wasn't their client yet. Olymp Trade support is THE BEST, seriously!
                    This is very weird, I’m already for more than a year constantly doing withdrawals from the platform, and trading even longer. I didn’t have any problems with Olymp Trade at all. And the withdrawal is usually done on the same day, maybe, because, I’m withdrawing to e-wallet…But I don’t think, it would take whole 50 days to transfer the money on the bank account…
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                      Chirag Amryt
                      Jul 11, 2019
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                      I'd like to top up my account with astropay card, but there's no such option among payment methods. Could it be that you cancelled it? I read in one of the reviews that you used to support this payment method, there's even a screen to prove it. To me, this method is the most convenient. Could you please tell me what i should do for that?
                      I will be grateful for your answer.
                      Jul 24, 2019
                      Complaint marked as Resolved 
                      Thanks for the answer! Actually, I was thinking already, that making a deposit with Skrill would work for me as well.
                      Olymp Trade customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 12, 2019
                      Olymp Trade Customer Care's response
                      Hello there!

                      You can use embossed bank cards Visa Classic or Mastercard to make a deposit. You need to select "Bank cards" as the picture shows. Contact us if you have any questions or difficulties!

                      Best regards, Olymp Trade team.

                      Verified Support
                      Jul 16, 2019
                      Olymp Trade Customer Care's response
                      Devanand Gogikar, hello there!

                      We offer a financial instrument, but the success of trading depends on you. To trade successfully you need to analyze the chart and choose the proper time to open a deal. We are interested in the successful trading of our clients.

                      Tell us, please, did you face any difficulties? We are ready to help you!

                      Best regards, Olymp Trade team.
                      I want my money return back of rs 699
                      There is no use of this app. I am suffering a lot in investing in dollar.indian money is going in large. I don't want I want to come back .return my money rs 699
                      Olymp Trade Customer Care's response, Jan 13, 2021
                      Verified Support
                      Hello, Devanand!

                      We are sorry that you have formed such a view of the platform. The outcome of your trading depends on your ability to analyze the market. We do not return money that is used in trades. The results can be annulled only if the trades were made incorrectly due to a technical error. Kindly contact our support team, we will be happy to help you and answer questions if they emerge.

                      Best regards, Olymp Trade team.
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                        K
                        Khatushayam
                        from Delhi, Delhi
                        Jul 7, 2019
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                        Address: Sarwara Nagar, Near Royal Enfield, 249201

                        Demo count mai to bahut acche se income hoti hai but real account mein last moment par loss ho jata hai yeh to cheating hai... Jis time par damo account mein profit hota hai usi time par real account mein loss hota hai... Tu kya aap bata sakte hain ki esa kyu hota hai please give me answer... Mera ab tak 30 euro ka loss ho chuka hai.. So please please give me answer
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Olymp Trade customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 08, 2019
                        Olymp Trade Customer Care's response
                        Dear Khatushayam!

                        Olymp trade aik top rated broker hai aur apnay customers ko best trading services deyta hai.Trading mai profit or lose apkay trading skills per depend kirta hai.Olymp trade per buhat sai traders profit earn kir rehay hain.Khuch traders demo trading mai tu sahi kirtay hain per jab live trading kirtay hain tu pressure feel kirtay hain live trading ka aur mistakes kirtay hain app demo account mai pehlay achi tara practice kiray aur winning trading strategies develop kiray phir app real account mai bi earn kiray gay.

                        Best regards, Olymp Trade team.
                        Verified Support
                        Jul 09, 2019
                        Olymp Trade Customer Care's response
                        Dear Khatushayam!

                        Olymp trade aik top rated broker hai aur apnay customers ko best trading services deyta hai.Trading mai profit or lose apkay trading skills per depend kirta hai.Olymp trade per buhat sai traders profit earn kir rehay hain.Khuch traders demo trading mai tu sahi kirtay hain per jab live trading kirtay hain tu pressure feel kirtay hain live trading ka aur mistakes kirtay hain app demo account mai pehlay achi tara practice kiray aur winning trading strategies develop kiray phir app real account mai bi earn kiray gay.

                        Best regards, Olymp Trade team.
                        Well I don't know, personally I had no problems within a year of trading on this platform. To me, Olymp Trade is a good and reliable company, I totally trust them.
                        Olymp Trade Customer Care's response, Aug 9, 2019
                        Verified Support
                        Dear Madjukar, thank you for support! Every day we are working on our platform's improvement to make the trading easy and profitable for you.

                        Best regards, Olymp Trade team.
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                          Siddharth A.Along
                          Jul 6, 2019
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                          Hey there!
                          I'm trading on a Forex platform. As far as I know, it allows to choose how much the amount will increase that I allot for a deal (the multiplier feature). Yet in my case it is determined automatically. It's just that before opening a deal, I see the multiplier that I'm going to have, and I can either accept the deal or cancel it. What's the matter, why cannot I actually choose the multiplier?
                          Jul 16, 2019
                          Complaint marked as Resolved 
                          Thank you, now I see where I can set up the multiplier!
                          Olymp Trade customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 08, 2019
                          Olymp Trade Customer Care's response
                          Hello there!

                          To enable different multiplies, you need to enter your cabinet on the platform and put a tick in front of "Choice of multiplier" option. And that's it!

                          Feel free to contact us if you have any questions!

                          Best regards, Olymp Trade team.
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                            J
                            Jeishelle Pantaleon
                            Jul 2, 2019
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                            inactivity fee has been charged

                            Address: 744 TANTIONGCO STREET PANTOK, SAN GUILLERMO MORONG, RIZAL, 1960

                            Hello, i don't know when is the last time i used the olymp trade and due to my inactivity the charged 10usd on my account.

                            I understand that its a company policy, i am no longer interested to trade and i don't even remember my account. Is that possible for you to cancel or delete my account, so for the next 180 days that i am not active, they will not charge me again.

                            Hope it will make sense, if you need some...
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                            Rakesh3003
                            Jun 24, 2019
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                            Hey there! I've been trading with you for already 2 months. Yesterday, i decided to make my first withdrawal. I did it in the evening, but the money still hasn't arrived. I requested withdrawal to the very same card i had previously made a deposit with, what's the matter? Why does it take the funds so long to arrive? And will they actually arrive at least?
                            Jun 26, 2019
                            Complaint marked as Resolved 
                            Everything is OK, the money has arrived, I merely had to wait for a little bit. I didn't know that it takes longer to receive funds to a credit card - up to 3 days. Now that I know this, I won't panick that much next time :)) Kudos to Olymp Trade support team for the prompt response! You guys helped me resolve the situation in literally no time, thank you!
                            Olymp Trade customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 25, 2019
                            Olymp Trade Customer Care's response
                            Dear Rakesh3003, hello there!

                            Withdrawals are usually carried out within 1-5 business days.

                            If you want to trace your withdrawal, contact us any convenient way: via e-mail [protected]@olymptrade.com, in the live chat at olymptrade.com or in our group facebook.com/olymptradecom/ We will help you!

                            Best regards, Olymp Trade team.
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                              J
                              jazzgopi
                              from Bellary, Karnataka
                              Jun 18, 2019
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                              Address: 6-79/2 jm road d5th cross kodikal mangalore, Dakshina Kannada, Karnataka, 575006

                              Hello,

                              I am frustrated its been more than 45 days still I dint receive my money, I made a request to withdraw 10$. I have sent my bank statement thrice.Nothing has been done from your side each and every day your support people ask me to wait for 3 to 5 days . Please look into my issue if not I dont have option rather than taking legal action against your company.
                              Aug 11, 2021
                              Complaint marked as Resolved 
                              Olymp Trade customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 19, 2019
                              Olymp Trade Customer Care's response
                              jazzgopi, i there!

                              Please, tell us the ID of your account and the withdrawal number. We will check everything!

                              Best regards, Olymp Trade team.
                              Going to court, seriously? Are you crazy to be making such a fuss of 10 dollars? Moreover, if the problem is on the part of Olymp Trade, you'll get your money anyway, I happened to withdraw far bigger amounts. But in fact, withdrawing $10 to a bank account is not such a good idea. No wonder it takes your bucks so long to arrive :) I always withdraw to an e-wallet, and the money arrives that same day. Couldn't be easier.
                              In general, the Olymp Trade platform is pretty OK. Or, more accurately, the platform is great, but the conditions could've been more favourable:)) The 80% payout rate is quite adequate, but I honestly wish it were higher. I'm really looking forward to the day when I will have grown my capital to the VIP-level - that's when the money will start rolling in! At the moment I avoid making an additional deposit on purpose, keep trading with a rate of 82% and growing the account. The progress is slow but sure :) The good news is, if I manage to trade into the black with an 80% payout rate, the future 90% will totally rock it!
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                                Pawan Vishiu
                                Jun 16, 2019
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                                I topped up my account by means of an electronic wallet skrill about a month ago. Since then, I've increased my deposit minimum twice. Now, I'd like to withdraw the income directly to my credit card, since skrill requires transferring money to the card in any case, which means additional commission. But the point is I just cannot do it! The site says I can only transfer money to that very same skrill account, no other way. What's the matter? I don't want to pay additional commissions!
                                Jun 24, 2019
                                Complaint marked as Resolved 
                                Here's an update, the Olymp Trade support helped me sort out the withdrawal issue. Basically, that's my bad - I should've read the rules more intently, the withdrawal-depositing mechanisms are described there in full detail. Though at that moment I couldn't possibly make a deposit through anything but Skrill... but anyway. The point is, the problem has a very simple solution - I'll just make an additional mini-deposit with my credit card and proceed to withdraw funds directly to it. Big thanks to the broker's support team! Your prompt respond and assistance were priceless.
                                Olymp Trade customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 18, 2019
                                Olymp Trade Customer Care's response
                                Pawan Vishiu, hi there!

                                Thanks for reaching out!

                                Due to the peculiarities of the payment system, you can withdraw funds only to the source which you used for making a deposit. We understand your desire to use the other payment source, which is more convenient for you, so you can just deposit your account with the card and then you can withdraw money directly to that card.

                                If you have any questions, don't hesitate to ask! We are always ready to help!

                                Best regards, Olymp Trade team.
                                Verified Support
                                Jun 21, 2019
                                Olymp Trade Customer Care's response
                                Hello, Robin! Please, tell us the ID of your account and the withdrawal number. We will check everything!
                                Sir please help for my money back I don't credited in my account please help
                                Hello, Robin.

                                Thank you for getting in touch with us. Kindly specify the issue you are facing in detail to our support team and they will be happy to accommodate your query. You can contact our support service in any convenient way; via e-mail: [protected]@olymptrade.com, in a live chat at our official website or in our group: facebook.com/olymptradecom/

                                Best regards, Olymp Trade team.
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                                  Rahul Arshanee
                                  Jun 13, 2019
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                                  Hello there! I've got a question concerning the mobile platform. Why does it lack some indicators available on the main platform, namely the one I'm trading with on my PC? I prefer having lots of indicators opened at the same time, they act kinda like filters to each other, which makes the signals more accurate. It'd be great if the mobile platform also had lots of indicators at place. When are you planning to add the rest of them? Thanks for the reply!
                                  Jun 24, 2019
                                  Complaint marked as Resolved 
                                  Thanks for the reply! I'll be looking forward to the addition :) So far, I'll keep trading with my PC)
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 13, 2019
                                  Olymp Trade Customer Care's response
                                  Rahul, hi there!

                                  We are glad that you are satisfied with the platform. We are planning to add more indicators to the application for the convenience of or traders! Now you can enjoy the browser version of the platform on your mobile device. Have a successful trading!

                                  Best regards, Olymp Trade team.
                                  I request for a withdrawal of 40$ to bank linked through VISA, I don't know why the request got rejected and money is also deducted from my account.

                                  Can anyone help me with this
                                  Olymp Trade Customer Care's response, Jun 18, 2019
                                  Verified Support
                                  Baig Afroz, hello!

                                  We are ready to help you. Please, tell us the ID of your account and the ID of withdrawal. We are waiting for your message!

                                  Best regards, Olymp Trade team.
                                  Hi,

                                  I deposited via bitcoins. Money debited from my account but not credited in OlympTrade account.

                                  I have been mailing OlympTrade team from the last one week and they are not even willing to reply.

                                  I need this issue to be resolved ASAP
                                  Olymp Trade Customer Care's response, Jun 18, 2019
                                  Verified Support
                                  Hello there, Ravi Shankar Podugu!

                                  Thank your for reaching out! Please, specify your account number and the ID of transaction. We will check it!

                                  Best regards, Olymp Trade team.
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                                    vasanth ravichandran
                                    from Coimbatore, Tamil Nadu
                                    Jun 11, 2019
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                                    Identifier :43190339

                                    The amount Rs.2083 has been debited from my account on 10/jun/2019 without my knowledge and the same case happen in my account on 06/Jun/2019 the amount of Rs.2082 debited from my account without my knowledge and the amount is credited on the same day .But the amount debited on 10/jun/2019 is not credited in my account. I have attached the screenshot.
                                    +2 photos
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 13, 2019
                                    Olymp Trade Customer Care's response
                                    vasanth ravichandran, hi there!

                                    We studied your case thoroughly. On the account 43190339 we have not found any operations dated the 10th of June. The last transaction was the withdrawal №[protected] on the 6th of June.

                                    The company has no access to any funds on the trader's account, funds are debited or credited only by trader's order.

                                    Kindly ask you to provide bank statement confirming the operation that causes you doubt. If you face any difficulties or have further questions, feel free to contact us any convenient way!

                                    Best regards, Olymp Trade team.
                                    OK, but what made you think it's Olymp Trade who charged your money? I've looked through the screenshots, they don't have a single reference to Olymp Trade.
                                    And actually, that's the first time I've heard about Olymp Trade charging money without the user's knowledge. Well, to begin with, charging money without the approval of your bank is impossible. In its turn, no bank will allow some third-party company to charge money from your account without your personal approval. Better ask yourself to what services you've given consent to regular money transfer. And if you haven't done that, ask your bank why they should perform transactions with your funds without your knowledge of that. It might help.
                                    I've opted for Olymp Trade because there are lots of traders working on this platform. This means, when I open an order I know for sure that my counterparty is some other trader, and I don't have to trade against the company. Maybe this doesn't influence my profits at all, but I just feel safer that way. Of course, an honest company will pay the trader's earnings anyway, but when you receive them at the company's expense, it's kinda disturbing. With small brokers, this issue would've definitely arisen, but in case with Olymp Trade everything is simple and clear.
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