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One97 Communications Complaints & Reviews

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Updated: May 7, 2025
Complaints 1245
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105
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Bad 😕 It seems that One97 Communications has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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One97 Communications reviews & complaints page 23

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B
bincy88joseph
Nov 14, 2020
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Bincy joseph
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Sat, Sep 19, 12:13 AM
to ecommerce

hello sir/madam,
Bincy Joseph would like to get my ticket fare of INR 58000 as my ticket got cancelled due to lock down. I booked the ticket through paytm by my sisters account .I came at air India office, kochi.They advised to approach agency .It was one97communication ltd bangalore.i made email to their mail id and made call but not able to contact them. Kindly refund my ticket fare as son a possible my ticket number is[protected]
PLEASE SEE THE ACCOUNT NUMBER DETAILES.Ac number;[protected];federal bank, kolazhy branch, ifsc;FDRL000175
One97 Communications customer support has been notified about the posted complaint.
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    bincy88joseph
    Nov 14, 2020
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    I bincy joseph would like to get myair ticket fare of inr 58000 as my ticket got cancelled dueto lock dpwn associated with covid19.I booked my ticket through paytm by sisters account.I approched air india offfice, kochi.They advised to to approach one97 communication, bangalore ltd, .But i did not get proper contact mail or phone number for tht company in google.Kindly do necessary steps.My e ticket number is[protected].My account detailes :ac no:[protected], federal bank, kolazhy branch, ifsc fdrl0001752.
    One97 Communications customer support has been notified about the posted complaint.
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      M
      Moksh Porwal
      from Powai, Maharashtra
      Nov 14, 2020
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      Address: Mumbai

      I have already lost more than 100 Rs. in the form of 5 Rs. daily. It shows that I have participated in a contest, however, I have not clicked anywhere and this is a clear cheating.
      I cannot unsubscribe from the numbers provided a) 5454501 b) 545450.
      Please stop looting innocent people like us and unsubscribe me immediately.

      Mobile Number - [protected]
      One97 Communications customer support has been notified about the posted complaint.
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        S
        Siddhant Galsar
        Nov 13, 2020
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        I've recieved a text message from one97 that 3/- Rs and 5/- has been deducted for downloading sports.
        I haven't activated any schemes nor i've ever heard about one97.
        Kindly do my refund.

        Regards,
        SIDDHANT
        +1 photos
        One97 Communications customer support has been notified about the posted complaint.
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          S
          Sahil Adhangle
          Nov 13, 2020
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          I didn't activate anything regarding one97 but still got the activation message and they deducted 5 rs from my account stop this asap or you'll be un trouble
          One97 Communications customer support has been notified about the posted complaint.
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            A
            Appalla Nagshankar
            Nov 13, 2020
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            Address: Dept. of Commerce, Sikkim University, BARAD SADAN, 5th Mile, PO TADONG, Mizoram University, Tanhrill

            Dear service provider on the 9th of Nov 2020 I transferred an amount of Rs 4000 for recharge of Fast Tag.
            Amount from my account have been transferred to One97 Communications.
            However recharge to Fast Tag of
            SK01PA5983 is not done.
            Given below is the reference number.

            Thx for INB txn of Rs.4000 to One97 Comm... Ref#IGAJUKAMV5 on 09Nov20.
            One97 Communications customer support has been notified about the posted complaint.
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              M
              Manisha Makkar
              Nov 13, 2020
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              Address: Gali No. 4

              Rs 15 deducted from balance for downloading sports but i did not download that..plz refund rs.15
              +1 photos
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                S
                sudhirv1968
                Nov 12, 2020
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                Address: Gajanan maharaj nagar Dighi Pune 411015

                Kindly note that I have not yet received refund amount of the ticket.

                Details given as below.

                PNR:[protected]

                Transaction ID:[protected]

                Refund Amount:1560

                Settlement ID:[protected]

                Refund Date:23.11.2020

                Refund Type: Refund for Cancellation

                Bank RFND TXN ID:[protected].
                One97 Communications customer support has been notified about the posted complaint.
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                  K
                  Kuldeep369
                  Nov 11, 2020
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                  I tried a payment 98791 Rs HDFC LIFE INSURANCE but my transaction was failed and Rs 50000 deducted amount form my bank account by bank details are as follows OTHPG308536 one97 communications LNoida Rs 50000
                  +1 photos
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                    S
                    shwetha menon
                    Nov 9, 2020
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                    Resolved

                    I was trying to make a card payment of 60000 through paytm but out of no where a payment of 20000 was made to one97communication from my account.
                    Do the needful as soon as possible.
                    +1 photos
                    Nov 10, 2020
                    Complaint marked as Resolved 
                    One97 Communications customer support has been notified about the posted complaint.
                    Nov 09, 2020
                    Updated by shwetha menon                     When am I going to get an update on this?
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                      K
                      Kishore King
                      Nov 9, 2020
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                      Address: Tuticorin

                      Yesterday i hav paid credit card amount rs 12400 but amount debited to my amount then credited to one97 communication...pls refund my amount shortly
                      +1 photos
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                        M
                        Muthu 05
                        Nov 8, 2020
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                        I ordered Pizza's in Domino's, that order was faild but amount was deducted, even I ordered through Domino's app only but I received msg from your label 'one97 communication noida', pls refund my money or else I file case against you
                        +1 photos
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                          kamlinder
                          Nov 8, 2020
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                          Address: bcb complex near titaguri post office kokrajhar assam
                          Website: one 97communication.com

                          Sir/madam

                          For your kind attention I wish to say that I have done transaction on 23 oct 2020 with transaction id [protected] for booking through irctc app through one 97 communication channel but payment failed and amount of 10533.67 deducted form my sbi account. irctc app showing amount not received from bank. But amount has been transferred to irctc through one 97 communications as mentioned in transaction. till date I have not received refund amount.

                          Please check the status and resolve the issue.

                          With regards

                          Kamlinder singh

                          Mob no. [protected]
                          +2 photos
                          One97 Communications customer support has been notified about the posted complaint.
                          Nov 13, 2020
                          Updated by kamlinder                           no response from one 97 communication they should return money with interest .one month is going to pass still money not received . this company should be banned they have no right to play with money of peoples
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                            S
                            sona y
                            Nov 6, 2020
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                            Address: Noida

                            28000 is fraud transaction from My father account by debit card through paytm app and I want it should be reverse in my account
                            +1 photos
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                              D
                              Dagen
                              Nov 4, 2020
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                              I got a Phone from an unknown number and it just says thank you for subscribing to one97 sports. I never subscribed to it in the first place. And my balance got deducted.
                              +1 photos
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                                V
                                Vikash Mahto
                                Nov 3, 2020
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                                602.92 RS paid to one97 communication Via IRCTC app but ticket not booked
                                I used my SBI Credit card for payment
                                Transaction done on 03Nov2020 at 06:17 PM
                                Amount deduction sms screen shot is attached
                                +1 photos
                                One97 Communications customer support has been notified about the posted complaint.
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                                  Chandini Raj
                                  Nov 3, 2020
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                                  Rs 1000 debited from my account
                                  +1 photos
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                                    S
                                    Salonijagota
                                    Nov 2, 2020
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                                    I recharged my bsnl no. for validity extension through your one97 communications (Lnoida) paytm service but it get unsuccessful and my money was also deducted from my account.
                                    Kindly provide me the refund procedure.
                                    +1 photos
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      R
                                      Raghunandan Rai
                                      Nov 1, 2020
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                                      Resolved

                                      On 31.10.2020 at around 2110 hrs I was making a payment of Rs 150000 Insurance policy ofAditya Birla Sun Life Insurance using SBI debit card (Global) through Paytm. But transaction was failed as per message displayed on screen but at the same time Rs 75000 got deducted from my bank account. Even transaction history of Paytm shows failed transaction of Rs 150000.
                                      Please reverse this transaction and credit my account with 75000.
                                      Nov 16, 2020
                                      Complaint marked as Resolved 
                                      Amount is credited back today into account. No communication written or verbal.
                                      One97 Communications customer support has been notified about the posted complaint.
                                      Nov 05, 2020
                                      Updated by Raghunandan Rai                                       Awaiting response...how much time will you take to address the issue
                                      Nov 08, 2020
                                      Updated by Raghunandan Rai                                       Still awaiting
                                      Nov 09, 2020
                                      Updated by Raghunandan Rai                                       Can I expect a response...?
                                      Nov 13, 2020
                                      Updated by Raghunandan Rai                                       Please find two attachments, one from Paytm notifying failure of payment of Rs 150000/- for Birla Sun Life Insurance Policy at 2114 hrs & other one at the same time from SBI towards deduction of Rs 75000/- from debit card at 2115 hrs at ADDBFSIC (which was not intended to).
                                      When payment was attempted for Rs 150000/- for Insurance policy which was declined due to card limit restriction but how come at the same time part amount equivalent to card limit got deducted and credited to some bogus identity which was not at all intended.
                                      I AM 87 YEAR OLD PENSIONER...GOING THROUGH MENTAL ANXIETY & TENSION...CAN NOT AFORD TO WAIT...MONEY IS NEEDED URGENTLY.
                                      Please process reversal immediately...already lapsed 12 days...no response/resolution...

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                                      Awaiting response... complete silence at your end...
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                                        Manu Gangwar
                                        Nov 1, 2020
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                                        Have not activate Play n Win service but amount of Rs. 3 is being deducted on my Vodafone number daily.

                                        Kindly block this service on my phone number and refund the amount.

                                        Also, let me know how I can disclose my phone number privately.
                                        One97 Communications customer support has been notified about the posted complaint.
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