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One97 Communications Complaints & Reviews

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Updated: May 7, 2025
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A
aleyaguva nandu opening ceremony
from Bengaluru, Karnataka
Jan 21, 2021
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Address: India

पेटीएम से sbi life बीमा का प्रीमियम 57718Rs Ka डाला लेकिन हमारे sbi खाते से 50000 Rs one97 communication be काट लिए है आप से अनुरोध है कि मेरे काटे हुए पैसे खाते में जमा करा दें
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    A
    Anandhan Ug
    from Thiruvananthapuram, Kerala
    Jan 21, 2021
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    I have paid 744 to safexbikes site for an order via one 97 communication gateway. I have used icici bank net banking option, but the amount doesnt got reflected in their account nor i got any refund till now. Its being 7 days. As the money is lost i have paid using other platform to safex bikes.

    Kindly one97 communication refund me back my money.
    Date of transaction 14th January 2021
    Id[protected]
    I am attaching a screenshot of the above statement. Kindly refund me the money. Thank you.
    +1 photos
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      N
      nilesh Gulmire
      from Mumbai, Maharashtra
      Jan 20, 2021
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      Address: Baner PUNE

      Order No. [protected] date - 14.01.2021
      Order not received please check same
      One97 Communications customer support has been notified about the posted complaint.
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        B
        Brinda Shekar
        from Delhi, Delhi
        Jan 19, 2021
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        I have recharged my fasttag with 300 but it shows nil balance I have done this thru Paytm

        No is 29C00670
        74901814
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          A
          Arunima anisetti
          from Delhi, Delhi
          Jan 18, 2021
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          I thought of booking a ticket on paytm using bhim upi I'd.i got request 2 times in the upi google pay app for transaction during booking of ticket for payment.i have paid for the first request and money has got debited from my account and the payment status was shown successful.i didn't look after the second request and it got expired. But now the status of ticket on paytm is failed.
          Please look after this issue as 1500 is not a small amount
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            P
            Praveen Kumar bageli
            from Delhi, Delhi
            Jan 17, 2021
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            13 January 2021 on this date I am trying to pay SBI Life Insurance amount of 50 8308 rupees by the debit card in Paytm but transaction is failed and and then next minute 50, 000 is detected by my debit card this is fraud transaction I want my money back for any kind of contact email on [protected]@gmail.com
            +1 photos
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              K
              Kumari Rina Bharti
              from Barh, Bihar
              Jan 17, 2021
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              15 January 21 KO my SBI account se 50000rs ATM card se OTHPG561264 one97 communication LNoida KO deduct show Kar Raha hai Jo Maine Nahin Kiya h pl return my money.
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                K
                Kumari Rina Bharti
                from Barh, Bihar
                Jan 17, 2021
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                Mera SBI account se 15jan21 KO rs 50000 deduct ho Gaya. Jo OTHPG561264one97 Lnoida communication m ATM card k through hua h Jo Maine Nahin Kiya hai. Pl Mera paisa mujhe refund kijiye.ATM card se aur koi ground transaction Nahin ho isliye ATM card block Kar Diya him.
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                  J
                  Jaivik Patel
                  from Thasra, Gujarat
                  Jan 17, 2021
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                  Hello sir my name is jaivik PatelMobile No: +[protected] , +[protected]On 5th Jan MY SBI credit card was charge me Rs: 14967. which transaction happen on PAYTM APP. But this transaction was not made by me so instantly I complain to SBI and Dispute that the transaction, I got a mail from SBI that, SBI mail to PAYTM to hold that transaction and chargeback to the same card. and the bank also told me to follow up with Marchant so I mail and hold the transaction.
                  I don't know who is Marchant, so I attach SBI Current Month Statement to check further investigationhere is card no used for the transaction: **** **** **** 8421
                  you can call me any time if you want to know more details.
                  and my kindly request to hold that transaction and look into this matter.SR Ref no:[protected] (Shared by SBI)

                  Thank you in advance. and waiting for your positive reply.JAIVIK PATEL
                  +3 photos
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                    A
                    ankita1824
                    from Indore, Madhya Pradesh
                    Jan 16, 2021
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                    15.01.2021 को लगभग 20:17बजे मैं पेटीएम के माध्यम से एसबीआई डेबिट कार्ड (ग्लोबल) का उपयोग करते हुए sbi life insurance 87705रुपये बीमा पॉलिसी का भुगतान कर रहा था। लेकिन स्क्रीन पर प्रदर्शित संदेश के अनुसार लेन-देन विफल रहा, लेकिन उसी समय मेरे बैंक खाते से 75000 रुपये काट लिए गए। यहां तक ​​कि पेटीएम का लेन-देन इतिहास भी 87705 रुपये का विफल लेनदेन दिखाता है।
                    कृपया इस लेनदेन को उल्टा करें और 75000 के साथ मेरे खाते को क्रेडिट करें।
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                      K
                      Kanchraj
                      Jan 12, 2021
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                      From.
                      Rajendra (my email id name: Rajendra Rajendra)
                      Ph: [protected]

                      With reference to your reply to my grievance referred above, goindigo has informed me that they have refunded INR 13, 975.0 to the account used (Paytm) for making the payment on 24th November with following order ID: e2917cf0eecb[protected].

                      They further have sent an email to pasdsenger R. Sharanya that :
                      "With reference to your mail, we would like to inform you that we have refunded INR 13, 975.0 to the PAYTM wallet used for making the payment on 24th November and it has been deposited in the wallet on 26th November. We request you to get in touch with PAYTM wallet support team with following refund ID : 20201125111212801300168680697997400. "

                      Kidly check the two IDs i.e. order ID: e2917cf0eecb[protected]. and refund ID : 20201125111212801300168680697997400. " and refund the amount of Rs. 13975/- at our earliest

                      Thanking You
                      Yours Sincerely

                      RAJENDRA
                      One97 Communications customer support has been notified about the posted complaint.
                      Jan 16, 2021
                      Updated by Kanchraj
                      This issue is not yet resolved. Please expedite.
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                        T
                        thirumalesh VR
                        Jan 10, 2021
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                        Address: Fujitec

                        Someone has purchased RS.9000 2 times from your company .
                        Received 2 times sms saying rs9000 debited twice.

                        It is a fraud transcation

                        I have not done this.

                        Stop this purchase.

                        My email thirumalesh.[protected]@in.fujitec.com
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                          R
                          rkamat1
                          from Delhi, Delhi
                          Jan 10, 2021
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                          Recharged DISH TV with an amount of rs 1800 on[protected] through their website and using one 97 comm gateway but amount is not credited in their account but some one else account as per Dishtv reply as follows
                          "Moreover, your payment of Rs.1800/- dated 24/Dec/2020 does not belongs to
                          DishTV. It belongs to Business Name: Jain Sweta (MID:
                          WwXtKq[protected])."

                          Can you clarify whose account it has been deposited and how can i get the refund.
                          +2 photos
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                            R
                            Rathore's Boy Dev
                            Jan 9, 2021
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                            Address: 4651/1 GROUND FLOOR, ROSHANARA ROAD DELHI

                            My account would autometice li nil fraud by paytm one97 communications
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                              A
                              Abhishek Chitragar
                              Jan 8, 2021
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                              [protected]@gmail.com
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                                N
                                Naresh cha
                                from Delhi, Delhi
                                Jan 8, 2021
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                                On 3.1.2021 i tried to transfer an amount of Rs. 4000 from icici bank to paytm wallet but the transaction failed and my a/c debited Rs. 4000 showing in statement as BIL/ONL/[protected]/ONE97 COMM/[protected]/891324 (TRANS. SL.NO.9). Pl refund and credit the same amount to my bank a/c as soon as possible.
                                Regards
                                (Naresh chander swain)
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                                  D
                                  DEBASIS14012778
                                  Jan 7, 2021
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                                  Address: FLAT NO-B-03/10, MANGALIK CO-OP HOUSING SOCIETY, BAGHAJATIN HOUSING COMPLEX,

                                  On 19/11/2020, I tried to transfer an amount of Rs3000/- from my Bank account to Paytm wallet, but the transaction failed and my Bank account debited by Rs3000/-.and transferred to your end. I lodged the complaint on 24/11/2020 and further complaint was again lodged 22/12/2020. Despite of the above, money not transferred to my Bank account nor to my Paytm wallet. It seems the money has been transferred without any authorization and it is fraud transaction that took place in my account. If you do not refund the money within THREE working days, then I shall be constrained to lodge complaint against you in Cyber security cell. Please note that I have already lodged complaint in RBI Ombudsman cell .

                                  Thanks,
                                  DEBASIS RAY
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                                    A
                                    Abshri
                                    Jan 5, 2021
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                                    I was making payment for Rs. 299.42 on 12 December 2020 for booking ticket. Ticket wa not booked also and amount deducted. Please do further needful so that Rs. 299.42 is refunded back in my Account
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                                      A
                                      Akash Tanty
                                      from Delhi, Delhi
                                      Jan 4, 2021
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                                      On 28/12/2020 I tried to do a transaction through Paytm for HDFC insurance payment of the amount Rs.156750/-. The transaction was failed due to transaction limit crossing the the limit. But an amount of Rs.50000/- deducted under the heading OTHPG 600096 one97 communication LNoida as shown in the attachment. Please refund the amount as soon as possible.
                                      +1 photos
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                                        D
                                        dipesh surti
                                        from Mumbai, Maharashtra
                                        Jan 2, 2021
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                                        Address: Pune, Maharastra

                                        My money of 2699 rs. is deducted from account but order failed.
                                        Plz deposited the amount as early possible so that I can go ahed for further shopping.

                                        Paytm mall I'd : [protected]
                                        Order I'd : [protected]
                                        One97 Communications customer support has been notified about the posted complaint.
                                        Jan 02, 2021
                                        Updated by dipesh surti
                                        Money deducted from account but order not placed.

                                        Plz check and then refund in account.

                                        Jan 07, 2021
                                        Updated by dipesh surti
                                        How can you resolved my issues without solving the problem.

                                        Money is still not refund ed in mh account.. Don't be oversmart to increase your satisfaction value.

                                        My problem is still not solved.

                                        Plz refund my money as early as possible...
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