Hello sir my name is jaivik PatelMobile No: +[protected] , +[protected]On 5th Jan MY SBI credit card was charge me Rs: 14967. which transaction happen on PAYTM APP. But this transaction was not made by me so instantly I complain to SBI and Dispute that the transaction, I got a mail from SBI that, SBI mail to PAYTM to hold that transaction and chargeback to the same card. and the bank also told me to follow up with Marchant so I mail and hold the transaction.
I don't know who is Marchant, so I attach SBI Current Month Statement to check further investigationhere is card no used for the transaction: **** **** **** 8421
you can call me any time if you want to know more details.
and my kindly request to hold that transaction and look into this matter.SR Ref no:[protected] (Shared by SBI)
Thank you in advance. and waiting for your positive reply.JAIVIK PATEL
One97 Communications customer support has been notified about the posted complaint.