One97 Communications Customer Care
One97 Communications Ltd.
Customer satisfaction rating: 9%
Submit a Complaint
525
COMPLAINTS

One97 Communications Customer Care

One97 Communications Ltd.

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Address
B 121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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192
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79
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36
+91 80 4123 7197  (Bangalore)
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58
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42
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64
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48

Fax:
Fax:
+91 12 0477 0771  (HQ)

Additional info
Corporate Headquarters
B 121, Sector 5, Noida 201301
Tel: +91 12 0477 0770
Fax: +91 12 0477 0771

Mumbai
4th Floor, Enterprise Centre, Domestic Airport, Next To Orchid Hotel, Vile Parle East, Mumbai 400099
Tel: +91 22 2613 3197

Bangalore
144/533, 2nd Floor, 22nd Main, 150 Feet Ring Road, HSR Layout 1st Sector (Agara), Bangalore 560102
Tel: +91 80 4123 7197

Chennai
2nd Floor, Balammal Building, No 33, Burkit Road, T Nagar, Chennai 600 017
Tel: +91 44 2435 0197

Kolkata
6th Floor, Eco Station, BP 07, Salt Lake, Sec-5, Kolkata 700091
Tel: +91 33 4000 5197

International
Kenya
Lr No. 209/638/1, 12th Floor, Pension Towers, Loita Street, PO Box 10032 00100, Nairobi, Kenya

Bangladesh
Premises # 3, (Boshoti Dream), Flat: B#6, Room No: 1, Road-20, Gulshan-1, Dhaka-1212, Bangladesh

Dubai
106, 1st Floor, Building No. 11, Dubai Internet City Dubai, UAE

Nigeria
Adol House 15, Cipm Avenue, Alausa Ikeja, PO Box 4929, Lagos, Nigeria

View More Information...

Customer satisfaction rating
9%
Complaints
525
Pending
0
Resolved
45
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

One97 Communications related photos (223)

One97 Communications Complaints & Reviews

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One97 Communications — Unknown transaction [Resolved]

 Rohit1%
I have to to say that there is a unknown transaction of Rs.12896 is held from my account at the name of One 97communication. Please help me to get back my money because I am belong to a poor family and this money is for my fees instalment so if I didn't pay the fees I will restricted from the institute and if such thing is happen then I have to choose another way to live my life...
Complaint comments  Read comments Complaint category Banks

One97 Communications — Interview

 uvhabib
Maine 12 aug ko interview dya tha but manager k selection karne k baad mjhe bola gya k mail ayega joining k lye. But 15 days ho gye lkn aj tak call ni ayi h aur mjhe ye smjh nni a raha h k kis base pe mjhe reject kiya... HR se cmpny me baat ki to bolti h k manager ke select karne se kch ni hota h aur b parameters hote h rejectn k lye. But mjhe ye ni smjh a raha h k fir final round manager q lete h jb unko select karne ka right ni h...mere pas koi refernc ni h islye mjhe joining ni di gyi but jinke pas refernc they unka direct manager round ho raha tha. Yar ap log fir walkin q likhtr ho site pe....
Complaint comments  Read comments Complaint category Job & Career

One97 Communications — Fake phone call received by me and Money debited from account

 Sanu mahato
Dear Sir / Madam,

I had received a fake phone call from [protected] and the person impersonated himself as a Bank Manager and asked the ATM card details.
Unfortunately, I believed him and shared the details with him and afterwards, I found that Rs. 4, 999/- was debited from my account.
The details of transaction are as follows :

Total deduct Amount : 4999/-
Transaction date :[protected]

Mobile no : [protected]

Kindly look into the matter and resolve my issue.


Thanks & Regards
Sneha Sharma...
Complaint comments  Read comments Complaint category Banks

One97 Communications — Unexpected transaction

 meet1998
On 7/7/2016 i have paid my college fees on DU site of Rs. 18454.82 and my transaction was successful then after a minute my account was debited with same amount again unexpectedly and this transaction was not made by me. this incident was happened on 7/7/2016 at 5:55:01 pm . Now i want the company refund my money Rs. 18454 immediately....
Complaint comments  Read comments Complaint category Unauthorized charges

One97 Communications — Cash debited from account. without making any order / purchase. txn# 618810652700 today!!

 Lalchungnunga PC
A notification came from my bank today at around 16:30 hrs saying that an amount of rs.116.00 has been debited from my acc. for purchase!!
I did not make any order/purchase.
Details: pos[protected]
Txn no:[protected].
What is happenning? is this some kind of forced buying.
Please clarify immediately before i file an fir with police for cheating against paytm/one97 communications!!!...
Complaint comments  Read comments Complaint category Unauthorized charges

One97 Communications — Fraud transaction by one97 communications l noida

 ankur_gurgaon
One97 communications l noida has done an fraud transaction. No such transaction has been done by me. Please check and refund this amount back to my credit card account asap. Detail are below: transaction date, description, amount transaction type

Trans 1 ; 21/02/2016, one97 communications l noida, 7000.00 dr.
Trans 2 ; 05/04/2016, one97 communications l noida, 7000.00 dr.

I request you to kindly to please reverse the amount debited to me. As much as early action will be highly appreciated else i will be compelled to move to consumer court. Regards, ankur -...
Complaint comments  Read comments [1]Complaint category Other

One97 Communications — Amount has not transferred to vendor

 rashiba
I made three payments to delhi jal board on 14 march 2016 through paytm consisting of rs.6193.43, rs.334.57, & rs.858.18 and did not note transaction id trusting paytm and now after receiving new bills from the same vendor what i can see is the amount is still in arrears i. E. Amount has not been paid to delhi jal board which makes me liable for late fee charges and amount is not even reflecting in my paytm account.

Moreover i am trying to coordinate on the same thing from 25th may 2016. Customer care on call said that they have not have access to such information and asked to write...
Complaint comments  Read comments Complaint category Internet Services

One97 Communications — Protoner Iron Gym

 Bharati Mody
I have ordered protoner iron gym wide order no [protected] through paytm on 4/5/2016 invoice no 130416/2016-17/10066 dtd 5/5/2016. today I have received sms form courier sevice blue dart saying consignment delivered but I have not received the article. On enquiring with blue dart they have replied the article is returned and delivered to sender. please look into matter and reply....
Complaint comments  Read comments Complaint category Fitness Centers

One97 Communications — Deducted money from my account

 sahilwadhwa123
I ordered one phone from them and paid for it from my credit card, now the credit card company has charged me for rs 1676+504+2065+232 .I dont know how they have charged these from my account, on being asked they tell me to go after one 97 and there is no record of one 97.
this company should be sued they have cheated the hard earned money from me.they will burn in hell.
i am attaching here the credit card statement pictures how these guys have cheated me.
please help me to have my money back
contact :[protected]...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

One97 Communications — Recharge fail

 sandip singhh
Please refund my toatl amount rs 456.
Dobara mainey rc kia fir se failed higea paytm app se mera paisa refund kare. Maine 2 baar rc kiya but failejd. Your request to recharge 228 inr cannot be processed at this time. Transaction number is pbr[protected]. Your request to recharge 228 inr cannot be processed at this time. Transaction number is pbr[protected]. Paytm #[protected]

Two time failed. But money not refund.. Fraud cheater
Today.... M... I recharged rs 228 on my number [protected]
Through paytm by sbi debit card.
Bank delivered me successful...
Complaint comments  Read comments [4]Complaint category Telecommunications

One97 Communications — Rechage not done

 jogin27
You have not performed any One97 Communication Ltd transactions today this is errors what I can do this is bank problem or your problems please tell me what I do...
Complaint comments  Read comments [1]Complaint category Banks

One97 Communications — Purchase of shuttlecock

 bantitripurari
Sir, i purchased shuttlecock from paytm but my account is deducted by Rs 385/- and i did not get any confirmation about that.
My name is TRIPURARI PANDEY and purchase time is around 2:45 PM.
I have paid for shuttlecock through
Internet banking and transaction id is IG0BTWHGE0
I ordered through paytm and money credited to one97 communication ltd.
Firstly, message came of trasaction failure but after a moment my account deducted by Rs 385...
Complaint comments  Read comments [3]Complaint category Online Shopping

One97 Communications — Product components missing

 harsha sg
I have placed an online purchase order to buy Sony BX1 rechargeable battery + Battery Charger BC-CSX for a price of Rs. 856 with M/S One97 Communications Limited (which runs their site/platform/network by the name Paytm and Head Quartered at: B-121, Sector 5, Noida – 201 301, India) on 24th February, 2016, against Order No.: [protected]. I have paid for the above using their Paytm Wallet which is owned by M/S One97 Communications Limited. However, when I received the parcel on 27th February, 2016, there was only Sony BX1 rechargeable battery present in the parcel. Battery Charger BC-CSX was not...
Complaint comments  Read comments Complaint category Electronics & Appliances

One97 Communications — Payments were not credited to correct account

 amita38
Dear Sir/Madam,
I had made net payment of Rs 355.52 (after 12% discount) for Hyderabad 1/4 rupee silver coin through paytm vide tr no.[protected] of paytm on 17.02.16 at 23.43 pm. amount was debited but no order confirmation received. moreover as per transaction history at paytm is reporting that the amount is credited to One97 Communication Ltd.

Kindly are looking forward for your response.

Regards,
Amit Arora [protected]
amit.[protected]@licindia.com...
Complaint comments  Read comments [1]Complaint category Other

One97 Communications L Noida — Fraud transaction one97 communications l noida

 jr1091
ONE97 COMMUNICATIONS L NOIDA has done an fraud transaction. No such transaction has been done by me. Please check and refund this amount back to my credit card account. Detail are below: Transaction Date, Description, Amount Transaction Type 08/12/2015, ONE97 COMMUNICATIONS L NOIDA, 199.00 Dr. Please note that this is an advance account which automatically deducts the fare amount. I request you to kindly to please reverse the amount debited to me. As much as early action will be highly appreciated else I will be compelled to move to consumer court. Regards, JITENDER...
Complaint comments  Read comments Complaint category Credit Cards

One97 Communications L Noida In — 74766515340548813533570

 Smitha Somarajan
Hello Can you explain to me 06/12/2015 Ref : 74766515340548813533570 of amount 684 has been charged for what in my Credit Card for last months bill. ONE97 COMMUNICATIONS L 684.00 Dr Thanks Smitha Somarajan...
Complaint comments  Read comments Complaint category Credit Cards

One97 Communications Limited — I didnt get my data balance credited even after debiting my rs.37

 Sudhakar Soundarrajan
I had recharged for my Aircel SIM number [protected] for rs.37 in one97 communications limited on 18 Dec 2015 at 3.35 am. But I didn't get my data balance credited but my account is debited with rs.37. Kindly help me in this occasion. I need it credited soon....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Posh Prch Pos 533179500530 One97 Communications L Noida — Recharge of electricity bill

 mukes70
I hav start recharge electricity bill fr yr app but some problem I couldn't do that n via SBI I hav send Rs.90 to yr co.POSH PRCH POS[protected] ONE97 COMMUNICATIONS L NOIDA On 27/011/2015 but I couldn't find Rs.90 in my wallet statement nor I got back in my bank a/c so Pl restore this amt. In my wallet....
Complaint comments  Read comments [4]Complaint category Other

Search Results One97 Communication Limited — Cashback not credited, now delaying the issue intentionally [Resolved]

 Hansr
I was to get cashback for the successful transaction mentioned below, but the paytm is not doing it and just delays with random excuses My Registered Email ID- hansr.[protected]@yahoo.in tickets raised with PAYTM for this issue[protected],[protected],[protected],[protected] Terms and conditions screen shot from cleartrip is attached My transaction details on paytm are as below . Read this carefully Failed transaction details Order ID[protected], Txn ID[protected] for Rs. 4190 to cleartrip on 14.09.2015. The transaction failed, hence no cash back credited or claimed by me and later i got...
Complaint comments  Read comments [1]Complaint category Online Shopping

One97 Communications (Paytm) — Debiting money from my account without any information

 Rambabu Naga
In my account one97 communication pvt limited (PAYTM Solutions PVT LTD) was debiting my balance in my account.16-Mar[protected], 185.00/-next 11-Apr[protected], 400.00/- Please help to get my money back and stop debiting in my account.Now my account balance is 0.94/- even one ruppe also not leaving. Yesterday i transferred 1/- rupee from another account to my account. But Today my account balance is again 0.94/-...
Complaint comments  Read comments Complaint category Unauthorized charges

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