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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
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One97 Communications reviews & complaints page 26

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E
emax education branch ismailabad
Sep 15, 2020
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I have sent anattachment while buying wow science brand product.. My amount has been deducted by one97.. Without no reason.. Send my money back
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    Swapnila Singh
    Sep 14, 2020
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    Address: Pali

    Sir one 97 communication k dwara mere account se 158649.56 kaye gye h jo ki rupye mere account pr refund krne ki kripa kre
    One97 Communications customer support has been notified about the posted complaint.
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      A
      ARTHA SUTRA
      Sep 14, 2020
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      While doing my reliance nippon life insurance premium through paytm the system automatically debited 50000 rs from my sbi account the debit entry is shown in my sbi passbook and yono app but not in paytm passbook amount debited and credited in one97 communication account on 12 sep 2020 i tried call at yr contact number but no response pl check ur account and respond me
      [protected] punit sharma udaipur rajasthan
      One97 Communications customer support has been notified about the posted complaint.
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        O
        Odubey
        Sep 11, 2020
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        Address: Noida

        Maine 50000 RS sbilife insurance ke kaate Gaye Hain vo SBI life me pahuche ya nahi jaana chahta hun
        One97 Communications customer support has been notified about the posted complaint.
        Sep 11, 2020
        Updated by Odubey
        Mere is sight se 50000 RS kaate Gaye Hain SBI insurance ke Mai jaanna chahta hun paise sbilife me pahuche ya nahi
        Dear Sir,

        We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in.

        Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 13, e.g. 13xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

        Thanks & Regards,
        SBI Life Insurance - Customer Care
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          S
          Sanjaypalsingh Rawat
          Sep 8, 2020
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          Address: Same

          महोदय, मेरे खाते से 24अगस्त 2020को ₹50000रु (Othpg290748) one 97communicationके द्वारा निकाले गये हैं। जिसकी मै पेटीएम पर शिकायत करता रहा। हूं। मुझे समाधान हेतु 8सितम्बर को बोला गया था। मगर मुझे अब कुछ नहीं बताया जा रहाहै।महोदय मेरे पैंसे की खोजबीन करके।मुझे न्याय दिलवाने की कृपा करें।
          संजयपालसिंह
          घमण्डपुर कोटद्वार उत्तराखंड
          [protected], [protected]
          [protected]@gmail.com
          One97 Communications customer support has been notified about the posted complaint.
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            P
            Pijushbasu2020
            Sep 6, 2020
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            Address: Memari.Hatpukur.

            Dear sir/madam 1st sept 2020 pay sbi life insurance 200000rs from paytm. Policy no-1h[protected]. But ammount debited from account 198558rs till now not credited. I request kindly do the neddfull as soon as possible.
            One97 Communications customer support has been notified about the posted complaint.
            Dear Pijush,

            We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in as mentioned confidential details are hidden on this forum for security reasons.

            Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 13, e.g. 13xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

            Thanks & Regards,
            SBI Life Insurance - Customer Care
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              A
              Ameya Shawak
              Sep 5, 2020
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              Sir/Ma'am,
              There have been two unauthorized transactions of Rupees 4595 and Rupees 76 from my account to yours. I did not authorize any transaction of this sort and I request you to please send the money back.
              One97 Communications customer support has been notified about the posted complaint.
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                N
                Nisar Sheik
                Sep 4, 2020
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                I'm done a transaction on 3rd September in paytm with a amount of 84257 and transaction failed but 50000 money deducted by one97 communications with transaction number OTHPG Txn#647494, even this 50000 order not entered in paytm order list.
                One97 Communications customer support has been notified about the posted complaint.
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                  K
                  kunkanagaraju raju
                  Aug 31, 2020
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                  Resolved

                  Address: 457 FD hospital

                  दिनांक 17 Aug 2020 को मेरे डेबिट कार्ड नंबर xx1672 से 17.18 पीएम पर ADDBFSIC ट्रांजैक्शन ID#523500 के अनुसार Rs. 50000/- कटने का मैसेज आया जो यह अमाउंट आपके खाता मे आया है। इस transaction का मेरे पास कोई OTP नही आया था। ये transaction मेरी consent से नही हुई। इसलिये आपसे निवेदन है कि मेरे 50000/- रुपए मेरे खाता मे वापिस भेजे जाए।
                  Aug 31, 2020
                  Complaint marked as Resolved 
                  One97 Communications customer support has been notified about the posted complaint.
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                    H
                    himanshu ashu
                    Aug 30, 2020
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                    Address: F-28-29, F Block, Sector 8, Noida, Uttar Pradesh 110096

                    Fraud transaction 75000

                    कल 28 अगस्त 2020 दोपहर 12:53 पीएम पर मेरे फोन पर मैसेज आया ₹75000 कटने का, जो ट्रांजैक्शन मैंने नहीं की जिसकी मेरे पास कोई ओटीपी भी नहीं आया और मेरेको नहीं पता यह ट्रांजैक्शन कैसे हुई, मैंने आज 29 तारीख को बैंक से स्टेटमेंट मे निकली जिसमे one97 communications L कंपनी के फेवर में यह ट्रांजैक्शन हुई है जो कि मेरे द्वारा नहीं की गई और यह पैसा 75000 मेरेको वापस चाहिए जिसके लिए मैं यह कंप्लेंट कर रहा हूं

                    name himanshu
                    phone no [protected]
                    One97 Communications customer support has been notified about the posted complaint.
                    Aug 30, 2020
                    Updated by himanshu ashu
                    दिनांक 28 अगस्त 2020 को मेरे डेबिट कार्ड नंबर XX0698 से 12:53 पीएम पर ADDBFSIC ट्रांजैक्शन ID#245449 के अनुसार Rs. 75000/- कटने का मैसेज आया जो यह अमाउंट आपके खाता मे आया है। इस transaction का मेरे पास कोई OTP नही आया था। ये transaction मेरी consent से नही हुई। इसलिये आपसे निवेदन है कि मेरे 75000/- रुपए मेरे खाता मे वापिस भेजे जाए।

                    हिमांशु
                    [protected]
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                      M
                      manojub
                      Aug 28, 2020
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                      Rs.2, 571.22 spent on your sbi card ending with 5951 at one97 communications l on 28/08/20. If this trxn. Wasn't done by you, this not send amount royal sunderam compnya
                      One97 Communications customer support has been notified about the posted complaint.
                      Aug 28, 2020
                      Updated by manojub
                      my policy renew last day
                      Aug 30, 2020
                      Updated by manojub
                      my complent not resolved plz refund my amount
                      my amount whinin days refunded
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                        H
                        Hemmant
                        Aug 28, 2020
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                        My balance is deducted by one 97 communication
                        10.08.20 othpg. One97 communication -5000rs
                        10.08.20 othpg. One97 communication -5000rs
                        11.08.20. Othpg one97 communication-5000rs
                        15.08.20. Othpg. One97 communication -4000rs
                        One97 Communications customer support has been notified about the posted complaint.
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                          S
                          sanya dikshit
                          Aug 27, 2020
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                          Team, my flight booking with pnr - ifbu8s has been cancelled due to covid and the airlines have initiated a refund of 4243 on 21st july.
                          But i haven't received my refund yet.
                          Could you please look into it. It's been a long time now. I have waited for a long time.
                          Check my attachment for payment and airline confirmation.
                          One97 Communications customer support has been notified about the posted complaint.
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                            M
                            Aug 26, 2020
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                            Address: Paytm payment bank

                            My paytm number [protected] my paytm saving account balance 23574.73 rs paytm blocked my money plz help me sir plz sir unblocked my money my paytm registered email id [protected]@gmail.com
                            Registered number [protected]
                            I also raised a complain in paytm 24x7 care
                            My ticket number[protected] sir plz unblocked my money i am not reach person 23000 is very very big for me
                            One97 Communications customer support has been notified about the posted complaint.
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                              A
                              Ankitaa58
                              Aug 25, 2020
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                              I got a message that my SBI Debit card is used for Rs 50, 000 on 10th Aug 2020. When I updated my Sbi passbook it shows the transaction was done by One97 communications L Noida. But I did not do any such transaction. Please check and refund my money back to my bank account.

                              I already registered a complaint to you guys and it's almost a week you people are not replying to my mails.
                              The maximum time is 2-48 hours then why are you taking so much time?
                              Please reply to my mails and solve this issue. This is not a joke it's a very serious problem and very big amount for me.
                              One97 Communications customer support has been notified about the posted complaint.
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                                V
                                vkst1991
                                from Jamshedpur, Jharkhand
                                Aug 23, 2020
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                                Dear sir, my Paytm mobile no. Is [protected].Today 23/08/2020 By mistake I order Paytm ATM card . When I call Paytm customer care for cancel my order they sad me that it can't be canceled and money also not refund by them. So please take some action and help me in refunding my money and cancel this order.
                                One97 Communications customer support has been notified about the posted complaint.
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                                  O
                                  orchard
                                  Aug 23, 2020
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                                  Address: LIC COLONY,KK NAGAR,TRICHY 620021.

                                  I Paid Rs.2948.82 on 21.08.20 through sbi current account [protected] for recharge of Jio fibre connection number [protected] (diamond plan).

                                  Till Date The Amount Is Not Recharged .

                                  Kindly Do The Needful
                                  Thanks
                                  [protected]
                                  One97 Communications customer support has been notified about the posted complaint.
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                                    J
                                    Joy Balan
                                    Aug 22, 2020
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                                    Address: Mumbai

                                    [protected]@sbicard.com
                                    Aug 20, 2020, 5:16 pm (2 days ago)
                                    To joybalan71

                                    Ref:[protected]

                                    Reg: review of retail/cash transaction dated 2/12/2019 at one97 communications l mumbai in for rs 4, 702.81 on your sbi credit card no. Xxxxxxxxxxxx3974

                                    Dear mr joy balan earanazuth,

                                    This is with reference to the transaction at one97 communications l mumbai in for rs 4, 702.81 on your sbi card credit cardnumber xxxxxxxxxxxx3974.

                                    We would like to inform you that the merchant bank is not able to process the credit for the above-mentioned transaction, since the time frame within which the action can be initiated on a transaction is already over

                                    We are unable to provide credit for the said transaction since the transaction is beyond the stipulated time frame. We, therefore request you to approach the merchant directly to claim this credit and clear the outstanding amount due towards your sbi card account. We are closing the above mentioned dispute at our end.

                                    We would request you, please get in touch with your merchant for refund.

                                    Incase of any further query on your card account, please contact the sbi card helpline at[protected]Prefix local std code) or[protected]Toll free). Ivr & emergency services are available 24 hours and customer service representatives are available from monday to saturday between 8am to 8pm.

                                    Sbi railways cardholders, please call the 24 hour railway card customer care helpline at 39 02 12 12 or[protected]If calling from mtnl and bsnl lines).

                                    Thank you.
                                    One97 Communications customer support has been notified about the posted complaint.
                                    Aug 22, 2020
                                    Updated by Joy Balan
                                    Respected Madam/Sir,

                                    After repeated requests for my flight ticket refund which i booked through irctc in december 2019 the details are being provided [Interaction Id:1-[protected]] [Interaction Id:1-[protected]] Refund for flight booking IF2WVN IRCTC Transaction ID :[protected].
                                    [THREAD ID:1-111V1949]

                                    -----Original Message-----
                                    From: [protected]@yahoo.com
                                    Sent: 18/7/2020 11:04:14 AM
                                    To: SBI Card <[protected]@sbicard.com>
                                    Subject: [Interaction Id:1-[protected]] Refund for flight booking IF2WVN IRCTC Transaction ID :[protected]

                                    Respected Sir/ Mr.Neeraj Attri (Chargeback)
                                    Sir really heart rendering to read your reply regarding my refund for above mentioned flight PNR, this ticket was booked in December for travelling from Gorakhpur to Mumbai on 28/03/2020, but due to Covid-19 lock down from 22/03/2020 the passenger was unable to travel on the said day and she cancelled the ticket before the travelling date as instructed by airlines and cancellation was done through phone customer care executive of spice jet.
                                    Then when I requested for refund the airlines said that due to Covid -19 the entire amount has been put into Credit Shell and the passenger could travel within one year by using the Credit Shell amount.
                                    Then Supreme Court took four weeks to direct all airlines to refund full amount to passengers who cancelled their tickets, so by that time another month had lapsed.
                                    Sir I can give you only a rough estimated time line from my side. these are tough times due to Covid-19 pls kindly look into the matter with more facts as it is a huge amount which you are asking me forfeit I have already paid dues on time for the said booking.
                                    The passenger for whom i have booked the ticket is accusing me of cheating her and is demanding her money.
                                    Regards
                                    Joy.Balan.
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                                      A
                                      Anita Bhattacharya
                                      Aug 21, 2020
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                                      Address: Kolkata

                                      By mistake a transaction was conducted by me and thus, extra money from my bank account got deducted and now a refund will be appreciated.
                                      One97 Communications customer support has been notified about the posted complaint.
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                                        Website: one97communication

                                        On photo see 3rd entry on april 2nd
                                        [sir please read this it is not normal complain it is fraud done by very wellknown app which used by indians]
                                        Respected sir my name is patel abhi i have been using online money transfer service since 3 years and about my experience till today no authorized transactions can be done without otp but this 1 company named (One97communication owned by paytm) debiting money from my mothers account...
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